--- title: Phenom Applied AI Reviews meta\_title: 'Phenom Applied AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 430 reviews by the users' company size, role or industry to find out how Phenom Applied AI works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 430 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- ### Phenom Applied AI Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Phenom Applied AI **easy to use and intuitive** , enhancing efficiency in recruiting and candidate engagement. [(50 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1086297&qs=pros-and-cons#reviews) Users value the **user-friendly interface** and customizable features of Phenom Applied AI, enhancing the recruitment experience. [(30 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088557&qs=pros-and-cons#reviews) Users appreciate the **streamlined candidate engagement** and automation, making recruiting more efficient and personalized. [(25 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088310&qs=pros-and-cons#reviews) Users find the **text communication feature** extremely helpful for engaging with candidates effectively and efficiently. [(21 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1091766&qs=pros-and-cons#reviews) Users appreciate the **streamlined candidate engagement** of Phenom Applied AI, enhancing efficiency and personalization in the recruiting process. [(20 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1092960&qs=pros-and-cons#reviews) Users find the **platform setup complex** , facing a steep learning curve and requiring significant time and resources. [(16 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1093105&qs=pros-and-cons#reviews) Users face a **steep learning curve** with Phenom Applied AI, complicating initial adoption and usability for newcomers. [(12 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088575&qs=pros-and-cons#reviews) Users face **delays in bug resolution** , impacting the candidate experience and causing technical difficulties. [(11 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=2354584&qs=pros-and-cons#reviews) Users face **clarity issues** with complex quizzes and navigation, leading to confusion and frustration in learning. [(11 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1086737&qs=pros-and-cons#reviews) Users highlight **data inaccuracy** , citing confusion in quizzes and unreliable information from the Phenom Bot. [(9 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1091527&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Phenom Applied AI ##### 1. Ease of Use Users find Phenom Applied AI **easy to use and intuitive** , enhancing efficiency in recruiting and candidate engagement. [ See 50 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1086297&qs=pros-and-cons#reviews) See Related User Reviews ![Alexis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis K.") AK Alexis K. Enterprise (\> 1000 emp.) 4.0/5 "Phenom-enally fantastic platform for recruiters!" What do you like about Phenom Applied AI? The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast and User-Friendly Screening Solution" What do you like about Phenom Applied AI? I love the screening feature in Phenom Applied AI. It's easy to use and adapt to, which saves us time. The automations also create a time-saving benef ##### 2. Features Users value the **user-friendly interface** and customizable features of Phenom Applied AI, enhancing the recruitment experience. [ See 30 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088557&qs=pros-and-cons#reviews) See Related User Reviews ![Alexis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis K.") AK Alexis K. Enterprise (\> 1000 emp.) 4.0/5 "Phenom-enally fantastic platform for recruiters!" What do you like about Phenom Applied AI? The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "AI-Driven Recruitment with Room for UI Improvement" What do you like about Phenom Applied AI? Phenom uses AI to improve recruitment platforms, providing standard features such as applicant tracking, talent pools, and comprehensive job status up ##### 3. Candidate Management Users appreciate the **streamlined candidate engagement** and automation, making recruiting more efficient and personalized. [ See 25 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088310&qs=pros-and-cons#reviews) See Related User Reviews ![Alexis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis K.") AK Alexis K. Enterprise (\> 1000 emp.) 4.0/5 "Phenom-enally fantastic platform for recruiters!" What do you like about Phenom Applied AI? The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to MC Margaret C. Enterprise (\> 1000 emp.) 4.5/5 "Phenom AI Streamlines Daily Tasks Effortlessly" What do you like about Phenom Applied AI? Phenom AI makes my job so much easier. I utilize it on a daily basis especially when contacting leads or declining candidates. ##### 4. Helpful Users find the **text communication feature** extremely helpful for engaging with candidates effectively and efficiently. [ See 21 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1091766&qs=pros-and-cons#reviews) See Related User Reviews ![Alexis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis K.") AK Alexis K. Enterprise (\> 1000 emp.) 4.0/5 "Phenom-enally fantastic platform for recruiters!" What do you like about Phenom Applied AI? The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast and User-Friendly Screening Solution" What do you like about Phenom Applied AI? I love the screening feature in Phenom Applied AI. It's easy to use and adapt to, which saves us time. The automations also create a time-saving benef ##### 5. Talent Acquisition Users appreciate the **streamlined candidate engagement** of Phenom Applied AI, enhancing efficiency and personalization in the recruiting process. [ See 20 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1092960&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "AI-Driven Recruitment with Room for UI Improvement" What do you like about Phenom Applied AI? Phenom uses AI to improve recruitment platforms, providing standard features such as applicant tracking, talent pools, and comprehensive job status up ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Brilliant Platform, Internal Growing Pains" What do you like about Phenom Applied AI? The platform is great. It gives you deep analytics and insight into your career page, and provides you with great marketing tools for engaging with pa ### 5 Cons or Disadvantages of Phenom Applied AI ##### 1. Complexity Users find the **platform setup complex** , facing a steep learning curve and requiring significant time and resources. [ See 16 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1093105&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "AI-Driven Recruitment with Room for UI Improvement" What do you dislike about Phenom Applied AI? The user interface is not the best and can feel clunky at times. It'll take training for people to get up to speed. JW James W. Enterprise (\> 1000 emp.) 4.0/5 "Boosts Hiring Efficiency with Smart Automation and Personalization" What do you dislike about Phenom Applied AI? While Phenom Applied AI offers strong automation and personalization features, one challenge I’ve noticed is that some advanced functionalities requir ##### 2. Learning Curve Users face a **steep learning curve** with Phenom Applied AI, complicating initial adoption and usability for newcomers. [ See 12 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088575&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "AI-Driven Recruitment with Room for UI Improvement" What do you dislike about Phenom Applied AI? The user interface is not the best and can feel clunky at times. It'll take training for people to get up to speed. JW James W. Enterprise (\> 1000 emp.) 4.0/5 "Boosts Hiring Efficiency with Smart Automation and Personalization" What do you dislike about Phenom Applied AI? While Phenom Applied AI offers strong automation and personalization features, one challenge I’ve noticed is that some advanced functionalities requir ##### 3. Bugs Users face **delays in bug resolution** , impacting the candidate experience and causing technical difficulties. [ See 11 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=2354584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Summarized Candidate Profiles Make Hiring Effortless" What do you dislike about Phenom Applied AI? The adaptive writing style that assists with email composition will sometimes confuse or misunderstand our policies, but we are teaching it the specif ![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.") MB Michael B. Enterprise (\> 1000 emp.) 4.5/5 "User-friendly" What do you dislike about Phenom Applied AI? I think this can be a lot to learn for new users & with all the functions in the system, I feel like it can cause the system to crash more often t ##### 4. Clarity Issues Users face **clarity issues** with complex quizzes and navigation, leading to confusion and frustration in learning. [ See 11 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1086737&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Smart Insights for Hiring, But AI Suggestions Need Fine-Tuning" What do you dislike about Phenom Applied AI? Occasionally the AI suggestions feel generic and need manual fine-tuning to match specific needs. ![April W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "April W.") AW April W. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Candidate Engagement and AI-Driven Efficiency" What do you dislike about Phenom Applied AI? There are times when the AI recommendations need some tweaking because they don't always align perfectly with our specific hiring needs or organizatio ##### 5. Data Inaccuracy Users highlight **data inaccuracy** , citing confusion in quizzes and unreliable information from the Phenom Bot. [ See 9 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1091527&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.0/5 "AI capability needs work! " What do you dislike about Phenom Applied AI? THE AI candidate matching component. It does not produce relevant candidates to the role. MC Margaret C. Enterprise (\> 1000 emp.) 4.5/5 "Phenom AI Streamlines Daily Tasks Effortlessly" What do you dislike about Phenom Applied AI? The AI feels very basic at times. The emails it generates are very bare bones and lack a personal touch. Sometimes the generation takes several minute ![Reynee N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reynee N.") RN Reynee N. Enterprise (\> 1000 emp.) 3/11/2026 "Streamlines Onboarding with Ease, But AI Learning Needs Improvement" 3/5 What do you like best about Phenom Applied AI? I like that Phenom Applied AI helps with efficiency in onboarding and improving workflows. I also appreciate the ease of use. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? I dislike the implementation of the AI and the rate at which it learns. Initially, setting up Phenom Applied AI was easy, but now we're having implementation problems. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Phenom Applied AI improves onboarding efficiency and enhances workflows. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 3/16/2026 "Streamlined Recruiting with Powerful Screening, Sourcing, and Scheduling" 4.5/5 What do you like best about Phenom Applied AI? What I like best about Phenom Applied AI is its ability to streamline several key parts of the recruiting process. The screening capabilities help quickly identify qualified candidates, the sourcing agent assists in finding potential candidates more efficiently, and the scheduling functionality makes it easy to coordinate interviews with candidates. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? As with any AI, there are always concerns with candidate experience, and compliance. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Phenom Applied AI helps reduce the time spent on manual recruiting tasks. It improves candidate screening, helps identify additional candidates through the sourcing agent, and simplifies interview scheduling. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 3/13/2026 "Makes Our TA Jobs Easier" 4.5/5 What do you like best about Phenom Applied AI? It makes our jobs in Talent Acquisition easier! We can focus less on the administrative tasks and more on the candidate, new hire, and manager experiences. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? The training is not that great. Often, we have to teach ourselves how to use the system. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Recruiters spend too much time looking at resumes of unqualified candidates. Automation helps to put candidates into categories, puts the highly qualified ones directly on their calendars for phone screens, and declines those who don't qualify. This is all done before they even need to look at one resume! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Enterprise (\> 1000 emp.) 11/19/2025 "Constantly Improving Platform with Powerful Automations" 5/5 What do you like best about Phenom Applied AI? I love that Phenom is always looking to improve their products and what they offer. I've been using Phenom for several years and seeing it constantly improve over time shows they are committed to making it a tool for employers to use year after year. Personally, my favorite products of Phenom are the automations and screening for the CRM. Phenom is also very easy to navigate and intuitive. I'm using Phenom daily for my work and love it. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? Some features do take some time to get it to learn your language and how you want it to show. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Phenom has provided a ton of efficiencies especially for the team I'm on which is high volume recruiting. We are able to save hours on end with automations, screening and interview scheduling. This allows us to focus more on the candidates that need us the most. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Erika B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika B.") EB Erika B. Enterprise (\> 1000 emp.) 3/12/2026 "Talent Acquisition Manager" 5/5 What do you like best about Phenom Applied AI? This is very good for lead generation and to email candidates by generating an email for you. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? I can’t think of anything that I dislike about Phenom AI at this time. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Makes it easier for our group of recruiters across the nursing, allied health and corporate teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite TH Tahirah H. 3/11/2026 "Enhances Sourcing and Matching, Needs More Matches" 4.5/5 What do you like best about Phenom Applied AI? I like everything about Phenom Applied AI. The searching and matching features work especially well for me. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? I don't like that there aren't enough matches. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? I use Phenom Applied AI for sourcing, specifically for matching candidates effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Tenaya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tenaya M.") TM Tenaya M. Enterprise (\> 1000 emp.) 3/10/2026 "A 180 From ADP—Incredibly Helpful Insights" 5/5 What do you like best about Phenom Applied AI? The insights are most helpful, transitioning from ADP has been such a 180 Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? I’m in implementation stages and have no complaints Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? We have thousands of candidates in our ATS and phenom is helping us engage with talent. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite FK Faina K. Enterprise (\> 1000 emp.) 3/11/2026 "Adaptive and Innovative, with Room to Grow" 3.5/5 What do you like best about Phenom Applied AI? Its ability to adapt and be innovative in an ever changing market Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? It’s new technology that we constantly need to be informed and keep up with the changes Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Finding talent and growing our workflow processes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Paige C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paige C.") PC Paige C. Senior Technical Recruiter Staffing and Recruiting Enterprise (\> 1000 emp.) 3/11/2026 "Easy to Use, Streamlines Candidate Screening" 4/5 What do you like best about Phenom Applied AI? I appreciate Phenom Applied AI for its ease of use, and it really helps in screening more candidates quicker. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? Nothing Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Phenom Applied AI helps me screen more candidates quicker and is easy to use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") UA Verified User in Aviation & Aerospace Enterprise (\> 1000 emp.) 3/30/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Great experience with phenom" 4.5/5 What do you like best about Phenom Applied AI? Our team is implementing Phenom, and I'm excited for the great features this product will bring! Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? We are still learning how some features may be applicable to our business Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Automation and improving speed Review collected by and hosted on G2.com. 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