--- title: Petboost Business Reviews meta_title: 'Petboost Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Petboost Business works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 8 scale: '5' date_modified: '2026-06-06' parent_category: name: Pet Care url: https://www.g2.com/categories/pet-care --- # Petboost Business Reviews **Vendor:** Petboost **Category:** [Pet Grooming Software](https://www.g2.com/categories/pet-grooming) **Average Rating:** 4.9/5.0 **Total Reviews:** 8 ## About Petboost Business Petboost is an Australian-owned, all-in-one business management platform designed specifically for pet service businesses. Whether you run a dog grooming salon, pet boarding facility, dog daycare, pet training business, or dog walking service, Petboost helps you streamline operations, manage customer relationships, and grow your business-all from one integrated system. \*\*Built for Pets, Not Retrofitted\*\* Unlike generic booking systems designed for human-to-human appointments, Petboost is architecturally built around the Human → Pet(s) → Service relationship that defines every pet business. This pet-centric approach enables per-pet service history, vaccination tracking with expiry alerts, package credits per pet, and care preferences-capabilities that generic systems simply cannot provide. \*\*What Petboost Does\*\* The platform handles everything a pet business needs: - \*\*Appointment Scheduling\*\* with dual booking modes (Magic Schedule for availability-checked bookings, Quick Force for direct control) and drag-and-drop calendar management - \*\*Integrated Stripe Payments\*\* including card on file, SMS payment links, in-person terminal support, and pre-authorisation to reduce no-shows - \*\*Customer & Pet CRM\*\* with comprehensive pet profiles, medical records, vaccination tracking, and multi-pet household management - \*\*Resource Capacity Management\*\* for grooming stations, kennels, play areas, and vehicles-with real-time tracking and automatic overbooking prevention - \*\*Native Course Management\*\* purpose-built for puppy schools and group training, not retrofitted recurring appointments - \*\*Team Scheduling\*\* with role-based permissions, working hours, leave management, and capacity limits - \*\*Automated Communications\*\* via SMS and email for confirmations, reminders, and payment notifications \*\*Who It's For\*\* Petboost serves pet businesses of all sizes across Australia, from solo groomers to multi-location facilities. Primary verticals include dog grooming salons, dog daycare centres, pet boarding facilities, dog training and puppy schools, dog walking services, and multi-service pet care businesses. \*\*Key Benefits\*\* Businesses using Petboost typically experience: - Significant time saved weekly on administrative tasks through automation - Reduced no-shows via card pre-authorisation - Many bookings occurring after-hours through self-service - Simplified operations by consolidating multiple tools into one platform \*\*Australian-Owned, Australian-Focused\*\* Built by and for Australian pet businesses, Petboost offers same-timezone support, Australian data sovereignty, and Stripe integration with local rates. No lock-in contracts, no per-user fees, and a 14-day free trial to get started. ## Petboost Business Reviews ### 1. Clear, Client-Friendly Booking Tool with Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Liz D. | Dog Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Petboost Business?** As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money etc. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely. I like the speed of response from the team if there is an issue or you have a question. The user interface is succinct & very clear making it exceptionally easy for my clients, new & old to book with ease. The calendar has intelligence worked into it so clients can book & with the buffer that I have created at the end of each appointment it allows me sufficient time to move from one client to the next. I can also easily override the calendar if needed without any drama. **What do you dislike about Petboost Business?** As it is a relatively new tool there are still a few things that need tweaking however the team are always available to help & tweak as you need it for your business. The user manuals are a little bit lacking & as someone who likes to really get into the weeds of what is happening I found this frustrating at first, but the new improved help tool "Grazi" has made a huge difference to this gap. **What problems is Petboost Business solving and how is that benefiting you?** The many features that Petboost has that other software options don't has solved a multitude of problems for me - I can request vaccination certificates be uploaded, if relevant for specific classes (eg puppy school). I can geo restrict my client areas to specific days, or just generally. It allows me to create packages with ease & tracks them seamlessly in the system so both myself & the client can see at a glance how many packs they have left vs how many they have used & exactly when they have used them. It allows for allergies & medical conditions specific to dogs to be entered against the dogs profile. It also allows for info such as breed/weight/age to be added to the dogs profile which you can then use to filter certain things, eg, dog cannot be older than 6 months to enrol in puppy school & with this restriction in place the system simply does not give the client the option to book puppy school. ### 2. Petboost: Foolproof, Easy-to-Use Booking with All the Accessories I Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Petboost Business?** Petboost is fool proof, easy to use, access and has all the accessories that I was seeking in an online booking platform great number of features I genuinely love the AI Grazi, the talking dog, every time I need help locating or using a feature, Grazi the AI dog bot helps me. She is really smart and I always want to give her a little chin scratch and a treat at the end for being so helpful. I have used her to find invoices, change my reminder schedule and to locate appointments I have lost. **What do you dislike about Petboost Business?** Id like to see an auto deposit feature - booking cannot be made online without a deposit (or in person can turn the feature off for abc reason) Marketing tools, text message option. eg 'its been 3 months since your full scale clean, book your complimentary follow up by clicking link or 'Grazi had their full scale oral hygiene appointment last week, we would love to hear how she is going, click the link below to tell Toof' **What problems is Petboost Business solving and how is that benefiting you?** Petboost provides a multi purpose booking site for my small business in the pet industry, I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days (I travel a lot for my job). The system provides reminders, taking that responsibility out of my hands, and uses both sms and email as the contact the dog parents. And has a "card on file" feature that holds the funds securely to guarantee the booking and remove the chance of last minute no shows or cancellations without penalties. I have access to add notes to the file cards per dog, that stores these notes for both myself and the pet parents to refer to, as well as giving the pet parents access to download their own invoice. Essentially Petboost is making my job easier by doing the hard admin work for me ### 3. You won’t regret joining…it’s the best **Rating:** 5.0/5.0 stars **Reviewed by:** Sacha B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Petboost Business?** I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system (difficult to use) and to get any support took days, so I looked for a long time for a suitable system. When I came to PetBoost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. You get a response to any question quickly and I was even given one-on-one in person help for two days. Frazer and his crew are very ambitious, friendly, capable and dedicated. I am very excited and glad I went with them, the pricing structure makes sense and is very affordable, it is very easy to use and navigate, it has everything you need for any pet business. They are so forward thinking and adding new features all the time, the way they have built the business reports/analytics is so impressive, easy to understand and personalised its amazing. I am looking forward to continuing on this enlightening journey with them. Thank you very much guys. 🥰🥰🥰🐾🐾🐾🐾 **What do you dislike about Petboost Business?** Nothing it’s the best, there is nothing I would have bad to say about it. **What problems is Petboost Business solving and how is that benefiting you?** Easy to use, financially affordable, very informative. ### 4. Fantastic Switch to Petboost—Easy, All-in-One Booking with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Annie L. | Owner of Houndz Paradise Doggy Daycare & Grooming, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Petboost Business?** Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It’s also a big plus that it’s Australian owned and operated. **What do you dislike about Petboost Business?** I honestly can’t think of anything to dislike about Petboost. **What problems is Petboost Business solving and how is that benefiting you?** Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It’s made things feel much more organised and easier to manage day to day. ### 5. Streamlined Booking with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Petboost Business?** I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, I can contact the help service for instructions, or the owner, Frazer, and it will usually be fixed the same day. They’re constantly rolling out new features, and they can even watch how clients use the system to identify whether there’s a system issue or user error. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me. **What do you dislike about Petboost Business?** Literally nothing, if there is ever any issues, it’s usually fixed the same day. They’re rolling out new features all the time, so sometimes there might be a bug or something that doesn’t suit my business, but Frazer has always been so helpful at getting this changed to allow Petboost to work with my business as best as possible. **What problems is Petboost Business solving and how is that benefiting you?** Petboost Business simplifies booking with instant bookings, reduces admin, and offers client self-service. It drastically cuts my admin time, has a live availability calendar, and is easy for clients and staff to use without extensive training. ### 6. The smart way to run your business **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Petboost Business?** All services are available easily, it provides so much information about how our business is running, the support is above and beyond. Everything we need to run our business in 1 place. **What do you dislike about Petboost Business?** Nothing. Any issues we did have were a resistance to change, and now we have moved past it, its been fantastic **What problems is Petboost Business solving and how is that benefiting you?** We expanded from grooming to add full services behavioural training boarding daycare etc. Its everything in one olace that other systems either didnt offer or cost an exorbitant fee ### 7. Best in market software for Pet Care industries **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathon C. | Pack Leader of Client Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Petboost Business?** Support is amazing and the software is the best on market for pet industries. I’ve worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. **What do you dislike about Petboost Business?** There is nothing I “dislike” about petboost. It seems the owner and developer, Frazer, is making constant improvements to his software, so I’m sure any small areas of opportunity are being addressed. **What problems is Petboost Business solving and how is that benefiting you?** We needed a system to improve efficiency with scheduling, notifications, communication and customer experience ### 8. Streamlined Invoicing and Booking for Small Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Fion C. | Head Dog Trainer & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Petboost Business?** I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best. **What do you dislike about Petboost Business?** No complaints! **What problems is Petboost Business solving and how is that benefiting you?** Petboost Business streamlines invoicing, scheduling, and client management, reducing manual tasks. The upgrades make it quicker and easier, and the automatic payments and self-booking ease my mental load, allowing me to focus on my strengths. - [View Petboost Business pricing details and edition comparison](https://www.g2.com/products/petboost-business/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+00%3A34%3A51+-0500&secure%5Bsession_id%5D=e4f7e590-4724-43dc-b9cb-7b50cd80608f&secure%5Btoken%5D=064f2285d4a42f756aa182f09e74a3ead0b21a0a14f3b1c12e55c4f35404532e&format=llm_user) ## Petboost Business Integrations - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Petboost Business Features **Platform Additional Functionality** - Messaging - Mobility - Cloud - Dashboard - Task Management - Payment **Business Management** - Appointment Scheduling - Pet Records - Staff Scheduling - Inventory and Retail Sales - Document Management **Platform Basics** - Interoperability - Performance - Reporting **Marketing and Communications** - Customer Feedback - Reminders **Financial Management** - Accounting ## Top Petboost Business Alternatives - [MoeGo](https://www.g2.com/products/moego/reviews) - 4.8/5.0 (104 reviews) - [DaySmart Pet](https://www.g2.com/products/daysmart-pet/reviews) - 4.0/5.0 (35 reviews) - [Time To Pet](https://www.g2.com/products/time-to-pet/reviews) - 4.7/5.0 (18 reviews)