Our account rep did a great job helping us get it setup at the beginning. Maddy also helped quickly when we had a support issue once. She took the time to go step by step and helped us figure out the solution. They also offered the text of commonly used review questions for you to create and setup yourself. Review collected by and hosted on G2.com.
The automation is also not what I was expecting. We thought we could configure it to automatically launch review cycles for employees based on their hire date. That is not possible and PerformYard recommended we just launch the review cycles on a monthly basis for every employee. That method works, but is sadly one of the key reasons to invest in a tool like this. Review collected by and hosted on G2.com.
