--- title: Perfect Venue Reviews meta_title: 'Perfect Venue Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 195 reviews by the users' company size, role or industry to find out how Perfect Venue works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 195 scale: '5' date_modified: '2026-07-28' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Perfect Venue Reviews **Vendor:** Perfect Venue **Category:** [Venue Management Software](https://www.g2.com/categories/venue-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 195 ## About Perfect Venue Perfect Venue's AI Event Assistant is an event management software solution designed to help independent restaurants, hospitality groups, and venues streamline their event sales processes. This platform provides a comprehensive suite of tools that enables users to efficiently manage all aspects of event planning, from lead generation to payment processing, all within a single, user-friendly interface. Perfect Venue's AI Reply, Menu Builder, Analytics, and other features help act as the Event Assistant that you always dreamed of - taking care of all of the details for you so you can focus on hospitality. The target audience for Perfect Venue includes hospitality groups, independent restaurant owners, and event coordinators who are looking to enhance their operational efficiency and improve customer service. By offering a centralized system for managing events, Perfect Venue caters to those who may struggle with juggling multiple tasks and platforms. The software is particularly beneficial for venues that host a variety of events, such as weddings, corporate gatherings, and private parties, allowing them to optimize their booking processes and maximize revenue opportunities. Key features of Perfect Venue include lead collection, proposal generation, availability management, and payment processing. Users can easily capture and track leads through customizable forms, ensuring that no potential client is overlooked. The proposal generation feature allows for the quick creation of professional documents tailored to specific client needs, enhancing the overall customer experience. Additionally, the availability management tool helps venues avoid double bookings and ensures that clients can secure their desired dates without hassle. Another significant aspect of Perfect Venue is its ability to generate Banquet Event Orders (BEOs), which are essential for organizing the details of an event. This feature simplifies communication between the venue and clients, ensuring that all parties are aligned on expectations and requirements. The integrated payment processing system allows venues to accept payments securely, reducing administrative burdens and improving cash flow. Overall, Perfect Venue stands out in its category by offering an all-in-one solution that addresses the unique challenges faced by independent venues. Its focus on usability and affordability makes it an attractive option for those looking to enhance their event management capabilities without the complexity and cost often associated with larger software solutions. By centralizing essential functions, Perfect Venue empowers users to focus on what they do best - creating memorable experiences for their clients. ## Perfect Venue Pros & Cons **What users like:** - Users find Perfect Venue **easy to use** , enhancing event booking and staff communication effortlessly. (23 reviews) - Users praise the **exceptional customer support** of Perfect Venue, highlighting its helpfulness and responsiveness during setup. (13 reviews) - Users find Perfect Venue to be **exceptionally intuitive** , significantly improving their event management and booking processes. (13 reviews) - Users appreciate the **staff BEOs feature** of Perfect Venue, enhancing communication and event management for their teams. (10 reviews) - Users value the **easy management** features of Perfect Venue, streamlining planning and enhancing overall efficiency. (7 reviews) - Organization (6 reviews) - Automations (5 reviews) - Communication (4 reviews) - Customizability (4 reviews) - Easy Integrations (4 reviews) **What users dislike:** - Users face a **small learning curve** initially, but eventually find Perfect Venue easy and efficient to use. (4 reviews) - Users often struggle with **integration issues** in Perfect Venue, affecting billing, reservations, and email management. (3 reviews) - Users express frustration with **limited customization** options for workflows and terminology, impacting their overall satisfaction with Perfect Venue. (3 reviews) - Users find the interface **not intuitive** , struggling with tracking drafts and managing calendar functionalities effectively. (3 reviews) - Users express frustration with the **email functionality** , citing issues with tracking drafts and sending emails efficiently. (2 reviews) - Software Bugs (2 reviews) - Users face **upload issues** with event diagrams and frequent app malfunctions, leading to frustration and interruptions. (2 reviews) - Dashboard Issues (1 reviews) - Duplication Issues (1 reviews) - Expensive (1 reviews) ## Perfect Venue Reviews ### 1. Perfect Venue is a lifesaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Angelica S. | Private Dining Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2022 **What do you like best about Perfect Venue?** Among some of the great features, our favorite is the Lead/Confirmed accounts linking to Google Calendar (shareable to all our necessary personnel) that links the BEO is VERY helpful. Also, being able to automate the work flow is magic! **What do you dislike about Perfect Venue?** Not being able to track the reason why were unable to convert a lead is my only issue with the platform. Minor... **What problems is Perfect Venue solving and how is that benefiting you?** Organizing all FOH & BOH, helping us collect and confirm bookings, maximizing revenues ! **Official Response from Emily Zhen:** > Hello Angelica! Thank you for your review and I am glad we are able to help streamline your processes for FOH & BOH. I went ahead and added a vote for you in lead conversion on our Product Feedback Board. You will be notified every step of the way once that feature is being built! After all, we build all our features around our customers' wants and needs. ### 2. Perfectvenue has made the booking process more efficient and organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Michele L. | AGM, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Perfect Venue?** The most helpful thing about perfect venue is the personalized email templates. We answer the same questions all the time and the template saves so much time. **What do you dislike about Perfect Venue?** I wish we could set up personalized menu templates, we have to create them individually and it takes up a lot of time. Also wish Resy was integrated so once confirmed the reservation is in resy and updates based on perfect venue. **What problems is Perfect Venue solving and how is that benefiting you?** Organization of each event and recognizing repeat customers The ability to answer emails quickly with the template feature Printing BEO's and Chef BEO's at ease so I do not have to type each one out **Official Response from Luke Hutchison:** > Thank you Michele! We can't wait to visit the next time we're in NYC! ### 3. So far PV is intuitive and efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Peter I. | Chef, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Perfect Venue?** Tracking communication and creating BEOs is fairly straightforward. **What do you dislike about Perfect Venue?** The alerts for incoming communication are unhelpful with multiple users. If one user reds a new email the alert is disabled for all other users. **What problems is Perfect Venue solving and how is that benefiting you?** The collation of communication, the forecasting of potential business, a avoiding double booking are all helpful features. **Official Response from Luke Hutchison:** > Thank you for your feedback Peter! We recently updated how we handle unread message notifications where they will no longer automatically be marked as read (you need to either reply or click the "Mark as read" button). I hope that helps! ### 4. It's a win/win for both our customers and our staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Perfect Venue?** Perfect Venue makes it easy for me to organize and track leads. I love that I can track them from inquiry to completion and automate a lot of the process along the way. Integrating the payment options makes it easy for my customers to pay their deposit and secure their event. It's a win/win for both our customers and our staff. **What do you dislike about Perfect Venue?** It would be great if the note taking feature had a bit more to offer. For example it would be great if there was a running list of notes that show the date and time stamp for notes entered. This would make it easier to track what happened when. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue helps our company stay organized when it comes to event leads. Prior to Perfect Venue the owner would just make a note in his calender and no one else was aware of upcoming buyouts. **Official Response from Emily Zhen:** > Thank you for your review and feedback. We are happy to hear Perfect Venue has helped you streamline your events! As for your feature request, we have a Product Feedback Board and you can locate it in the question mark icon next to the notification bell. Once you add your feature request, other customers will be able to vote on it. As votes increase, it will be brought to our attention and we will put it in the timeline to be built. We really build our product around our customers! ### 5. Perfect Venue is lifechanging! **Rating:** 5.0/5.0 stars **Reviewed by:** Karen W. | Director of Marketing & Special Events, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Perfect Venue?** Perfect Venue helps our restaurant save so much time and increase sales revenue. It helps our events team communicate better amongst ourselves as well as with our customers. **What do you dislike about Perfect Venue?** We are still waiting for further improvements, but we really don't have too much to complain about. We are most excited and anticipating the ability to create floor plans! **What problems is Perfect Venue solving and how is that benefiting you?** We used to book events manually, absolutely time-consuming and due to our inefficiencies, we lost a lot of potential business. Sales revenue has absolutely increased since we started using Perfect Venue. It is my favorite technology tool and events management platform we have used (compared to Getbento, Gather, Tripleseat). **Official Response from Luke Hutchison:** > Thank you Karen! We love visiting your restaurant and are so glad to have you as a customer. We're excited for the room layouts as well! ### 6. Easy to learn platform that helps streamline the BEO process internally and with potential clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Perfect Venue?** The functions were easy to learn. Support was available for onboarding and to answer any challenges when we tried to use the product. Internal communication with leads and confirmed BEOs is greatly improved, and our response time to guests is streamlined. **What do you dislike about Perfect Venue?** I don't completely know if we need all the premium tier's features, but we are paying for it monthly for now, but will pay annually once we know which features we need for the business. **What problems is Perfect Venue solving and how is that benefiting you?** Pricing per dozen was not an available option, but a ticket was created for this feature request. This is an important feature for our catering menu. Currently, we add "priced per dozen" in the description, but it gets lost. And the full description prints in the guest menu. **Official Response from Emily Zhen:** > Thank you for your review and I'm glad Perfect Venue has helped you streamline your events. The great thing about our company is that you can switch plans from monthly to yearly and upgrade at any time. Feel free to reach out to support@perfectvenue.com if you need any clarifications on our plans! ### 7. We just started with Perfect Venue, so we are still learning. Pretty easy to navigate so far! **Rating:** 4.5/5.0 stars **Reviewed by:** Katie R. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Perfect Venue?** Easy to learn and copies to Google calendar. **What do you dislike about Perfect Venue?** I dislike that it does not show which user created the event in case a question arises. **What problems is Perfect Venue solving and how is that benefiting you?** It is a time saver for us! Also frees up my email inbox. I like that I can see all communication with the guest, regardless of who responded. **Official Response from Emily Zhen:** > Hello Katie! Thank you for your review and I'm happy to hear you are finding us to be user-friendly. We were recently voted #1 for ease of use in venue management software on G2. In our Premium plan, there is an ownership feature to assign events to owners. That way, you can always reach out to the person in charge for any questions. If you are looking for an indicator in the case if a receptionist adds an event/lead, I recommend adding a customized field such as Lead/Event Creator and have a drop-down list of names. This way, when an event/lead is created, they can select their own name in the drop-down. ### 8. Have tried all the event booking software, Perfect Venue is by far our favorite! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa J. | Founder, Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about Perfect Venue?** The UI is incredibly easy to use and the Perfect Venue team is beyond responsive in providing support for our team as well as taking our ideas and feedback to their internal team for future development. **What do you dislike about Perfect Venue?** Isn't automatically capturing lead source from web forms, doesn't require that field to be selected when responding to a lead... can be a bit clunky to see full calendar and an individual request side by side, so I often work in multiple tabs across two screens. **What problems is Perfect Venue solving and how is that benefiting you?** We have lots of folks who need eyes on event details and this provides a way to capture all communication in one seamless tool for everyone to collaborate within seamlessly. ### 9. As good as it gets - itโ€™s an amazing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Philippe H. | Chef / owner and founder of PGH Hospitality Group, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2022 **What do you like best about Perfect Venue?** It's user friendly, well thought out, the fact that we get to suggest things and could be great to improve even more is good - it integrates worth calendar and payment **What do you dislike about Perfect Venue?** I don't think there is anything to dislike. It's getting use to it. Honestly it has so much potential, if you dislike it, it's perhaps you don't understand the tools yet! **What problems is Perfect Venue solving and how is that benefiting you?** It streamlines and save yours omuch time , it's all in one from that software. It only give you back what you put in, so if you use properly, you get great results **Official Response from Luke Hutchison:** > Thank you Philippe! We enjoy having you as a customer and we look forward to supporting you as you grow. ### 10. Love this software! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Venue Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Perfect Venue?** Love the added features. Everything provided helps us stay organized with all of our events. The proposal menu options are well setup and love having a notes area for communication with coworkers. **What do you dislike about Perfect Venue?** It would be nice on the calendar view to be able to see every inquiry for that date, not just a few. Also, there are quite a few random glitches and bugs that happen all too frequently. **What problems is Perfect Venue solving and how is that benefiting you?** We love that we can safely store credit card info through PV. That gives us peace of mind. So many other features are much more efficient compared to Planning Pod. **Official Response from Luke Hutchison:** > Thank you Jessica! We've been growing quickly and are working to keep up with demand so that you have fewer issues. ### 11. Perfect Venue is the Perfect Choice for our venue **Rating:** 4.5/5.0 stars **Reviewed by:** Luke M. | Venue Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Perfect Venue?** Perfect Venue is simple, straightforward and user friendly. We use just about every feature and aren't inundated with a bunch of other needless options. Support is extremely helpful and addresses our needs promptly. **What do you dislike about Perfect Venue?** At times pages can be slow to load and can be a bit "buggy", but not something that can't be improved, nor does it present a major drawback to our use of the software. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue keeps all of our event booking and payment information in one easy to use interface and significantly reduces the amount of time spent keeping track of all these details. **Official Response from Luke Hutchison:** > Thanks Luke! We're glad to have you as customer. ### 12. Catering Made SIMPLE!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal M. T. | Director of Catering Sales and Events / Restaurant Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2022 **What do you like best about Perfect Venue?** I LOVE that Perfect Venue is INTUITIVE! I don't have to be super-techy to figure it out and navigate the system. **What do you dislike about Perfect Venue?** I'm a COLOR and EXTRAS person, so I wish Perfect Venue allowed me to do more CUSTOMIZATION with my proposals as well as the emails. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue ORGANIZES all things Catering for our restaurant WHEN inquiries come thru the initial contact form. We are able to MAXIMIZE our effectiveness and toggle between events with relative EASE and NOT miss a beat! **Official Response from Emily Zhen:** > Hello Crystal! Thank you for your review and feedback. We have a Product Feedback Board and you can locate it in the question mark icon next to the notification bell. Once you add your feature request, other customers will be able to vote on it. As votes increase, it will be brought to our attention and we will put it in the timeline to be built. We really build our product around our customers! ### 13. I really enjoy Perfect Venue! **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer B. | Distillery Tour Guide Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2022 **What do you like best about Perfect Venue?** It is very easy to navigate and I have not had any issues trying to find any information myself or my colleagues have entered. **What do you dislike about Perfect Venue?** I truly do not have much training with the program, so I havent come across any particular dislikes. **What problems is Perfect Venue solving and how is that benefiting you?** Everything is in the same area and everyone who needs access to the information about parties, events, etc can access it when needed. **Official Response from Emily Zhen:** > Hello Jennifer! We appreciate your review and I'm glad you found our platform to be user friendly. If at any time you need assistance, please do not hesitate to reach out to support@perfectvenue.com. Our team have all been in the hospitality industry and will be more than happy to offer additional training! ### 14. Perfect Venue helped organize my events which assisted in better service to our guests. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy B. | Owner, GM, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2022 **What do you like best about Perfect Venue?** The email chain is very helpful. I have two locations and for all managers to be able to look at the chain of emails for a specific event helps us stay on top of details. **What do you dislike about Perfect Venue?** I would have said the ability to not see the events calendar conveniently. However, they updated this recently and now I can access the calendar right from the lead. **What problems is Perfect Venue solving and how is that benefiting you?** Organization, organization, and organization! From the calendar of events, the email chains, and the BEO's all in one place, this has really helped streamline our systems. **Official Response from Luke Hutchison:** > Thank you Jeremy! We're glad that you find the mini-calendar preview to be helpful. ### 15. Best software for private event chefs **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia L. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Perfect Venue?** PV is customizable, so I can build it to suite my needs. **What do you dislike about Perfect Venue?** I wish it were easier to find past customers as well as viewing past event data as well as reporting. I do not like having to either do exports to find information or having to ask to have data exported for me. I would like to operate completely inside the software. **What problems is Perfect Venue solving and how is that benefiting you?** Wow, a lot! Easily track and organize my events, takes payments, as well as constant new features that are beneficial. I like that you listen and try to resolve needs. ### 16. Perfect Venue=Perfect Event **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna B. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Perfect Venue?** I especially like the simplicity of the system. It makes communicating with potential clients simple. I also like the auto-generated response that immediately goes out to inquiries. It allows me time to review the notifications without a time-lapse, which can be misconceived as negligence and disinterest in their business. **What do you dislike about Perfect Venue?** There isn't anything I necessarily dislike. However, I wish there was a way to add an auto signature to messages. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue helps me figure costs for events in a few simple clicks...Love that! **Official Response from Luke Hutchison:** > Thank you for the feedback Joanna! It was great to meet you last time I was in LA. ### 17. Thank you Perfect Venue **Rating:** 4.5/5.0 stars **Reviewed by:** Lee L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Perfect Venue?** It is easy to take payments and send out proposals with a click. They are a less expensive option and have great customer service. **What do you dislike about Perfect Venue?** The only thing is some of the slow lag time on the proposal changes I am trying to make. **What problems is Perfect Venue solving and how is that benefiting you?** Easy way to send and receive payments and proposals. **Official Response from Emily Zhen:** > Thank you Lee for your review and I'm happy to hear Perfect Venue has made your events more seamless! ### 18. Easy, Simple, Straight Forward **Rating:** 4.0/5.0 stars **Reviewed by:** cmd1084 D. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Perfect Venue?** It is simple to use and doesnt have extra fluff we do not need it the type of business we run. **What do you dislike about Perfect Venue?** I would like to add the time to the home page list of active events. **What problems is Perfect Venue solving and how is that benefiting you?** It is making it easy to organize my calendar of events. The menu feature saves so much time with calculations I used to do manually. It is so nice to free up time for other things. **Official Response from Luke Hutchison:** > Thank you for the feedback! That definitely makes sense on the time on the home page. Currently, you can also find the time on the calendar view. ### 19. Perfect Venue has been a great, easy to manage tool, with awesome customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron R. | Marketing and Events Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Perfect Venue?** There is always someone available to help in a timely manner if any issues or questions come up. The team also values feedback on additional improvements or features we suggest. **What do you dislike about Perfect Venue?** I do not have any dislikes. There are a few areas that could use more customization but overall it works great. Any suggestions our team has come up with the Perfect Venue team has listened and added it to their list to look into. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue is great if you are managing multiple venues at once. You can create templates for different rooms, party sizes, etc. to fit the needs of our clients. This saves us time when we have so many inquiries coming in each day. ### 20. Easy transition from Gather **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Perfect Venue?** The interface is so easy to use and intuitive. The Perfect Venue team is always there to answer any questions. **What do you dislike about Perfect Venue?** I have used several different brands of event software and I cannot think of anything I dislike. **What problems is Perfect Venue solving and how is that benefiting you?** As someone who oversees several different properties Perfect Venue is helping us start to get all of our Catering/Event programs on the same page. Ease of invoicing and transparency to clients is also vital for return business and P.V. helps make that happen for us. **Official Response from Emily Zhen:** > Thank you for your review and I'm glad we were able to provide you with a seamless transition from Gather. We have definitely built our platform based on ease of use and are constantly updating our system with features to really grow with our customers! ### 21. This program has been a huge help to manage events, they listen and add features. **Rating:** 5.0/5.0 stars **Reviewed by:** Lacey C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Perfect Venue?** The Perfect Venue team listens and adds features as they are able. The support is amazing. **What do you dislike about Perfect Venue?** Multi-day events have been added but are at the highest level of membership. **What problems is Perfect Venue solving and how is that benefiting you?** I requested the option to have multiple contracts/event policies, and that was added. We are a Fairgrounds, this option allowed me to use the program for events as well as all my Fair contracts. Thank you. **Official Response from Luke Hutchison:** > Thank you Lacey! We're so glad to have you as a customer. If you'd like to upgrade to the Premium Plan, which has multi-day events and is less than $200/mo, just let me know! ### 22. Works great and keeps up much more organized! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Perfect Venue?** Contracts being easy to sign / store/share **What do you dislike about Perfect Venue?** It is an excellent product and I highly recommend it to anyone in the hospitality industry. **What problems is Perfect Venue solving and how is that benefiting you?** It used to be tough to coordinate all the events/parties between all staff members & management-----PV has solved that issue **Official Response from Emily Zhen:** > Hello Robert! Thank you for your review and I'm glad Perfect Venue has helped you stay organized with your team. It is also our goal to make planning events as seamless and easy as possible! ### 23. Work is a breeze with Perfect Venue! **Rating:** 5.0/5.0 stars **Reviewed by:** Candace K. | Restaurant and banquet manager., Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2022 **What do you like best about Perfect Venue?** Perfect Venue has cut my work time in half. Everything for every event is all in one spot! **What do you dislike about Perfect Venue?** I wish the menu BEOs were in a lot larger font. I still type menus for my kitchen on a separate platform. **What problems is Perfect Venue solving and how is that benefiting you?** Nothing gets lots in translation; no more miss communication through lost emails or contracts. **Official Response from Luke Hutchison:** > Thank you Candace! I just added your vote for the larger font size on BEO to that feature request. That totally makes sense and I know some other customers feel the same way. ### 24. Dana Snell Old Town Putt **Rating:** 5.0/5.0 stars **Reviewed by:** Dana S. | Bar owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2022 **What do you like best about Perfect Venue?** Helps us keep track of our events really well. **What do you dislike about Perfect Venue?** Would like it to have a more robust customer contact log so everyone can see what is going on with the event. **What problems is Perfect Venue solving and how is that benefiting you?** It helps us stay organized with our events. We used to have them written in a calendar book and it was really difficult to stay on top of. Much easier now. **Official Response from Luke Hutchison:** > Thank you Dana! ### 25. Time saving and EASY to learn! **Rating:** 5.0/5.0 stars **Reviewed by:** Mary E. | Marketing & Special Events Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Perfect Venue?** I love the payment portal and the ability for guests to make menu choices that update pricing in real time! **What do you dislike about Perfect Venue?** I wish we could edit our event documents. **What problems is Perfect Venue solving and how is that benefiting you?** Much easier to create proposals, make payments, allows guests to choose menu items within Perfect Venue & email integration is seamless. **Official Response from Luke Hutchison:** > Thank you Mary! Weโ€™re so glad to have you as a customer. You can edit the documents by deciding which custom fields will appear on them. I hope that helps! ### 26. Easy to use and helpful set up staff. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Perfect Venue?** The color coding of the monthly event calendar. We use this for booking caterings as well as booking our private dining rooms. We are all happy we made the switch from Gather. **What do you dislike about Perfect Venue?** The only thing I have come across that I do not like is that once an event is completed, we can not remove it from our calendar. Hiding passed events would help our kitchen staff see things faster. **What problems is Perfect Venue solving and how is that benefiting you?** Having the email log between myself and the client is extremely helpful! If something happens to not hit the proposal, you have the emails to go back through to make sure all notes are there. ### 27. Up and Running like a Pro Immediately! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Perfect Venue?** I feel so organized and on top of things with Perfect Venue! I do not fear losing an email message and love having all my event notes and proposal information in one place! **What do you dislike about Perfect Venue?** I need to remember to warn customers to check their spam folders if they can't find a proposal I have sent. **What problems is Perfect Venue solving and how is that benefiting you?** It helps me get proposals out quickly and professionally. **Official Response from Emily Zhen:** > Thank you for your review! I'm happy to hear we are able to keep you organized and on top of all your events. ### 28. Would definitely recommend. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Perfect Venue?** I have found that using perfect venue allows myself and my team to be more prepared for each event. **What do you dislike about Perfect Venue?** I have not explored all of its features. Maybe a brief tutorial on all it has to offer for new users or updates would be helpful. **What problems is Perfect Venue solving and how is that benefiting you?** I work with a large team. Previously, we would have to meet with our event coordinator day of to know what the game plan is. Perfect venue allows each of us to get important info prior to the event. **Official Response from Luke Hutchison:** > Thank you for your feedback! Feel free to email us at support@perfectvenue.com at any time if you'd like a 1-on-1 tour of the product. Happy to answer any questions! ### 29. Great support, easy to navigate platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Perfect Venue?** I appreciate that the support is not outsourced and personalized. The platform is very user-friendly, and we get comments on the professionalism it brings to our guests. **What do you dislike about Perfect Venue?** There have been a couple of hiccups in payments received, but that was with our financial controller, so it did not affect me directly. The fees do add up too! Oh, and lastly, I am not a fan of the app. **What problems is Perfect Venue solving and how is that benefiting you?** Having all our upcoming events easily accessible on one platform is very helpful. Helps me keep organized and professional when dealing with guests. As we grow, our offsite brand Perfect Venue is helping us expand. ### 30. Perfect Venue is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Kami L. | Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2022 **What do you like best about Perfect Venue?** It's amazing to have everything in one place. Anyone with login can check in on all events. Amazing for guests to be able to access their documents, pay, and keep track as well! **What do you dislike about Perfect Venue?** My one wish is that clients could enter their menus themself. **What problems is Perfect Venue solving and how is that benefiting you?** Saving time! Keeping track of things. Payments. **Official Response from Luke Hutchison:** > Thanks Kami! We can't wait to come out and visit you guys! ### 31. Easy to use with great results **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra D. | Trade and Hospitality Events Coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about Perfect Venue?** All correspondence for an event are found in one place, allows multiple people to use and be on the same page. **What do you dislike about Perfect Venue?** Still new and working on improvements so there are some glitches but seem to work towards getting them worked out quickly. **What problems is Perfect Venue solving and how is that benefiting you?** We have mult-day events which they worked to get updated on that. **Official Response from Emily Zhen:** > Hello Alejandra! Thank you for being a Perfect Venue customer and we are happy to be of service. ### 32. User Friendly, Affordable and BEST user friendly CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Britney H. | Marketing Coordinator, Wedding Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Perfect Venue?** So many things I like about Perfect Venue. It is so incredibly user-friendly! There was only 1 thing I wasn't able to do on my own and our CSR responded right away and helped. **What do you dislike about Perfect Venue?** I haven't found anything I don't like about Perfect Venue yet. **What problems is Perfect Venue solving and how is that benefiting you?** Keeping all of our information about our events in one place and not on paper files, in folders in someone's home office! **Official Response from Emily Zhen:** > Hello Britney! We are happy to have you as a customer and I'm glad you found our system to be user friendly. One of the reasons why we are voted #1 on G2 for ease of use! ๐Ÿ˜Š ### 33. Maui Brewing Perfect Venue Review **Rating:** 5.0/5.0 stars **Reviewed by:** miles K. | Assistant General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Perfect Venue?** I really like the way the system integrates into the company's calendar so that all managers know what is happening live. **What do you dislike about Perfect Venue?** So far I have not seen anything I particularly dislike. **What problems is Perfect Venue solving and how is that benefiting you?** Getting everyone on the management team to know exactly what our event is going to be. **Official Response from Luke Hutchison:** > Thank you Miles! ### 34. An excellent event management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Perfect Venue?** I love the simplicity of Perfect Venue. It's easy for the venue and easy for the guest to use. It helps keep you well organized and is an excellent tool to help restaurants and venues grow their events business. **What do you dislike about Perfect Venue?** Perfect Venue is a younger company compared to some other event management softwares out there. This means you may need to wait for some features to be developed. However, I don't mind waiting, as the software fulfills all my needs as is. Any feature I am waiting on is just a bonus! **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue solves a massive organizational problem with event management for venues. Without it, you need so many spreadsheets and random documents. Perfect Venue helps to keep everything in one place. In addition, it elevates the professionalism of any business using it. ### 35. Perfect venue was a perfect fit for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe W. | Event coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Perfect Venue?** Calendar integration and questionnaires. **What do you dislike about Perfect Venue?** No tour confirmation and inbox lacking.. **What problems is Perfect Venue solving and how is that benefiting you?** PV took all the information we had in several spots and combined it into one easy to read and access point for the event coordinator, kitchen, and foh staff! **Official Response from Luke Hutchison:** > Thanks Chloe! We're so glad to have you as a customer! ### 36. Perfect Venue has been easy to use and streamlines everything from beginning to end of event! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Perfect Venue?** The system creates proposals - you just click on items to add and it updates it into a professional contract and sends directly to the client. **What do you dislike about Perfect Venue?** with the newest updates/features I cannot think of anything! **What problems is Perfect Venue solving and how is that benefiting you?** It has eliminated a lot of the back and forth emails by streamlining the contract review and signature process. **Official Response from Emily Zhen:** > Thank you for your review and we are happy to have you as a Perfect Venue customer. We hope to continue to build and update features to really grow with you! ### 37. PV Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ewing Anne D. | Event and Venue Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Perfect Venue?** It is very easy to use and has saved me hours of time. **What do you dislike about Perfect Venue?** I wish there were a way to look at previous cost summaries after making changes, like Google Drive. **What problems is Perfect Venue solving and how is that benefiting you?** I can be much more efficient and productive. I no longer have to calculate costs manually. **Official Response from Kristy McDonough:** > Thanks for the review! I'm so glad to hear how easy the system is for you! ### 38. An easy to use Interface that facilitates seamless event coordination. **Rating:** 5.0/5.0 stars **Reviewed by:** Jose G. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2022 **What do you like best about Perfect Venue?** The ability to quickly receive tasks for upcoming events. **What do you dislike about Perfect Venue?** The person generating tasks does not receive a notification when tasks are complete. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue allows our small business to coordinate and communicate seamlessly with everyone. **Official Response from Luke Hutchison:** > Thank Jose and we appreciate the feedback on the tasks notification! ### 39. Perfect Venue Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2022 **What do you like best about Perfect Venue?** The most helpful feature has been the customizable proposal, deposit, and invoice functions, and the button that allows me to attach them to event inquiries. **What do you dislike about Perfect Venue?** This might be my own ignorance, but I'm not sure that there's a way to make events recurring? Or if there is I have struggled to find it. **What problems is Perfect Venue solving and how is that benefiting you?** It's saving me from having to write my own invoices and handle deposits/payments directly through a point of sale system. **Official Response from Emily Zhen:** > Thank you for your review and we are happy we are able to help streamline your events! For recurring events, please contact support@perfectvenue.com if you haven't done so already for further assistance. ๐Ÿ˜Š ### 40. managing partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Perfect Venue?** extremely user friendly, easy to generate BEOs and communicate with event hosts. Easy to check in on management following up woth guests. **What do you dislike about Perfect Venue?** menus get a bit convoluded, I also would like to be able to have the option to move an event to "not booked" to keep record of it, but not delete it or move to the completed folder **What problems is Perfect Venue solving and how is that benefiting you?** Streamling events, saves time **Official Response from Emily Zhen:** > Thank you for your review and I'm happy to see we are able to streamline all your events in one place. In terms of your menus, I would love to see if our support team can assist to make your menus more organized. Feel free to reach out at support@perfectvenue.com. We also have a hide menu feature during the proposal building process. I always recommend our customers hide the menu library after building the proposal to make it less confusing to review. Currently, we do not have a Not Booked status, but this is a feature that a few customers are asking for in terms of having cancelled events appear on the Home Page. Once we have more votes on it on the Product Feedback Board, we can add it to the engineering timeline. In the meantime, you can go to Reports under All Event Data and see all cancelled events there. ### 41. PV is super user friendly and a great way to communicate not only to staff but customers as well. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2022 **What do you like best about Perfect Venue?** The tasks feature as well as the new inbox for your emails. **What do you dislike about Perfect Venue?** I would like to have more than one person as a contact in an event so I can automatically email more than one person when needed. **What problems is Perfect Venue solving and how is that benefiting you?** Not having to talk to a customer until it is a solid lead. **Official Response from Luke Hutchison:** > Thank you for the feedback! We're glad to hear you're enjoying Perfect Venue and we have that update coming out soon! ### 42. Like hiring an admin without hiring an admin! **Rating:** 5.0/5.0 stars **Reviewed by:** Chef Ashley C. | Owner/Executive Chef, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Perfect Venue?** This platform has allowed me to track all my client communications, quotes, and event information in one place. I can also upsell and receive tips all in one place. **What do you dislike about Perfect Venue?** I am not happy with the Quickbooks integration for tracking on my end. It has been an accounting nightmare but I feel confident I will figure it out. **What problems is Perfect Venue solving and how is that benefiting you?** Keeping everything in one place and providing an opportunity to easily upsell services. ### 43. Streamlines events from proposal to execution **Rating:** 5.0/5.0 stars **Reviewed by:** Kortney R. | Director of Sales & Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Perfect Venue?** Everything is in one place - email communication with the client, proposals, payments and so much more. **What do you dislike about Perfect Venue?** Not any downsides. It works great for our needs. **What problems is Perfect Venue solving and how is that benefiting you?** Having multiple people working on the events team, it keeps all of the information together in one place. Anyone can jump in and pick up where another team member left off. **Official Response from Luke Hutchison:** > Thank you Kortney! Can't wait to get back and visit you guys! ### 44. Very well designed product **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan P. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Perfect Venue?** Ease of use. Simplicity of the design but able to get the job done. **What do you dislike about Perfect Venue?** Nothing at the moment. Program works as needed. **What problems is Perfect Venue solving and how is that benefiting you?** Booking and organizing events at our establishment ### 45. Love Perfect Venue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Perfect Venue?** Easy to use, great customer support. Simple interface **What do you dislike about Perfect Venue?** Editing menus can be tricky, there is not much I dislike **What problems is Perfect Venue solving and how is that benefiting you?** Event Solutions ## Perfect Venue Discussions - [What do you recommend for event managers considering Perfect Venue for event planning?](https://www.g2.com/discussions/what-do-you-recommend-for-event-managers-considering-perfect-venue-for-event-planning) - [View Perfect Venue pricing details and edition comparison](https://www.g2.com/products/perfect-venue/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+23%3A29%3A26+-0500&secure%5Bsession_id%5D=5df1d896-d82f-4bbc-8993-0da5201eac52&secure%5Btoken%5D=d5f9984f398bcd5c99e5ddd7b74185edd533aa535b8a2cd5e15c36ddf4ddc3c6&format=llm_user) ## Perfect Venue Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Calendar-App](https://www.g2.com/products/calendar-app/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - [Square Payments](https://www.g2.com/products/square-payments/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Perfect Venue Features **Administration** - Billing and Invoicing - Reporting - Venue Calendar - Staff Management - Task Management **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Event Management** - Online Booking - Resource Management - Facilities Management - Food and Beverage Management **Sales and Marketing** - Customer Database - Sales Tools - Email Automation **Agentic AI - Venue Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration ## Top Perfect Venue Alternatives - [Tripleseat](https://www.g2.com/products/tripleseat-tripleseat/reviews) - 4.5/5.0 (358 reviews) - [Planning Pod](https://www.g2.com/products/planning-pod/reviews) - 4.0/5.0 (18 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews)