# Perceptyx Reviews **Vendor:** Perceptyx **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.5/5.0 **Total Reviews:** 39 ## About Perceptyx The Perceptyx People Insights Platform seamlessly integrates diverse listening channels & leverages advanced analytics designed to empower your managers, & your people. From employee surveys to action planning, the platform is built to deliver personalized insights & science-backed behavioral nudges within the flow of work, enabling data-driven decisions—to help you drive change & deliver impact. - Listen: Give your employees a voice and fuel your EX strategy with actionable insights - Analyze: Discover strategic insights to identify where to focus, setting the stage for targeted initiatives - Act: Transform insights into effective organizational strategies using structured action planning - Activate: Inspire change across the organization with AI-Assisted Action Planning and Intelligent Nudges Transform intention into tangible results with personalized, AI-driven recommendations, inspiring actions that enhance the employee experience & foster a more productive, healthy organization. ## Perceptyx Pros & Cons **What users like:** - Users appreciate the **wealth of insights** from Perceptyx, enabling valuable knowledge extraction and effective action planning. (1 reviews) - Users appreciate the **wealth of insights** provided by Perceptyx, enabling actionable knowledge and effective team management. (1 reviews) ## Perceptyx Reviews ### 1. Insightful Platform with Room for More Flexible Reporting **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Perceptyx?** This platform offers a wealth of insights from pulse checks, whether with my team or across the entire company. As a manager, I appreciate being able to extract valuable knowledge and create action plans directly within the platform, which is another significant advantage. The ranking feature, which highlights both the most favorable and the lowest scoring areas, is also a strong benefit. **What do you dislike about Perceptyx?** I was able to offer additional flexibility by drilling down into specific teams or regions for some particular questions, which allowed for more comprehensive reporting in those areas. **What problems is Perceptyx solving and how is that benefiting you?** As a manager, this tool enables me to review the feedback my team provides on any survey. This visibility helps me take action based on their responses and make adjustments when something isn't working for them, which is something crucial to improve team sentiment and morale. ### 2. Nice to give feedback anonymously for both helpful or concerns that one might have as an employee. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Perceptyx?** It is helpful as it can give a voice to those who might be hesitant to give their true beliefs, regardless of whether it is through praise or things one might feel can be helpful to move a company forward as an employee. **What do you dislike about Perceptyx?** A dislike could be the number of questions some surveys have. I do not include the ones through this website, but many questions I feel can be simplified and achieve the same ending result. **Recommendations to others considering Perceptyx:** My advice is that every voice matters. Working together is what can bring the best both our company and our employee workspace. **What problems is Perceptyx solving and how is that benefiting you?** I feel like the intended audience is hearing the pros and cons of things that ultimately will benefit the company and employees. I have recently seen in my company that we are being heard and working together for a better workplace. ### 3. Perceptyx makes collecting and analyzing employee feedback easy and fun. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Perceptyx?** I really like how you can drill down to hot spots by demographic. Additionally, it is helpful to understand the full story when you can click on a statement with low favorability and see how the negative participants responded to other questions compared to the positive participants. **What do you dislike about Perceptyx?** I have found the Theme Frequency report to be largely inaccurate regardless of which survey I am looking at - onboarding, engagement, and exit. It sometimes picks up more concrete themes well, like benefits, training, compensation, etc., but anything like trust, culture, teamwork, etc. the comments often do not correspond to the theme. I think it has improved since we first started using this functionality but it could still use some work. **What problems is Perceptyx solving and how is that benefiting you?** We are using it to solve onboarding and engagement problems such as addressing employees who do not get technical resources on their first day, employees feeling unrecognized, and asking for things like a different dress code and having Martin Luther King day off. We understand how giving employees a voice that can be measured in a quantitative and qualitative way allows us to make unbiased, better-informed decisions. ### 4. An easy way to see if a product is good. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Perceptyx?** I think that it is nice to see real candid thoughts about products that you may be considering. It is quick and easy. **What do you dislike about Perceptyx?** Sometimes people are not very descriptive in their reviews and the reviews could also be weighted one way or the other. **Recommendations to others considering Perceptyx:** Be open, be honest. **What problems is Perceptyx solving and how is that benefiting you?** It helps people make informed decisions based on thoughts from people who have used the product and allows them to make the decision that is best for them. It also makes for good data. ### 5. It helps to figure out where strengths or weaknesses lie. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Perceptyx?** The most helpful thing is that it shows what may or may not need improvement in certain areas. **What do you dislike about Perceptyx?** I don't think there are any downsides to using it. **What problems is Perceptyx solving and how is that benefiting you?** It helps us so that way things can get resolved that need to be. ### 6. Get Perceptyx for your business grow happily **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Perceptyx?** The feedback system with different values from the your team and customer creates impressive portfolio based on company received feedback and suggestions, it helps to grow in right direction. **What do you dislike about Perceptyx?** Its cover all engagement activity but it should treat as more accurately for the negative feedback, some time its hard to identify downside of the other side, treating all positive feedback is also not good for company grow. **Recommendations to others considering Perceptyx:** Please take survey and feedback serious to make your business boom in the right and correct way, believe me it will make your process easy and productive. **What problems is Perceptyx solving and how is that benefiting you?** Taking employee and customer, client feedback is most important input for any successful businesses and Perceptyx is helping with innovation and technology together to make this happen. ### 7. Easy Competitive Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Perceptyx?** User friendly dashboard, customized fields/reporting, ability to drill down to product/creative levels to see what other competitors are doing. I also really like the category watch feature! **What do you dislike about Perceptyx?** It's incredibly annoying to try to find out if your report run is complete - there doesn't seem to be an easy way to navigate to that page unless you click on it at the time that you run the report **What problems is Perceptyx solving and how is that benefiting you?** Understanding what activity competitors are running is super important to ensure your client's category spend breaks through that noise, so Kantar is an essential tool to determine that. ### 8. Perceptyx Review - G2 **Rating:** 5.0/5.0 stars **Reviewed by:** Beverly G. | H, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Perceptyx?** The most helpful part of Perceptyx is the people they have hired. They are enormously helpful, insighful, and will walk with you a third and fourth mile to get the work completed and correct. **What do you dislike about Perceptyx?** Sometimes we want changes that are so customized Perceptyx can't really do them under contract cost. Sometimes large reports take more time to run that I would like. **Recommendations to others considering Perceptyx:** Be sure to think of the items you want in your survey and cover these under your contract. Perceptyx is easy to work with during the contract negotiations and screen development. **What problems is Perceptyx solving and how is that benefiting you?** The biggest WIN for us in going with Perceptyx was gaining online Action Planning. Second biggest WIN was being able to push reporting to all our management so they would not have to wait for the survey administrative team to run demographic reports. We are able to offer many more reports than we could with our former system and they have a more polished/professional look to them. ### 9. Employee FRIENDLY Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Lauryn S. | Email/Internet Support agent, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Perceptyx?** I like that you can read other people's takes on programs that you are or will be using with a company, and you get paid to do so! Win, Win! **What do you dislike about Perceptyx?** I have not really found anything that I do not like about it! I have not come to any situations where I have found that some things are not working correctly. I do not like that the password for the site has to be 12 characters if that counts? **What problems is Perceptyx solving and how is that benefiting you?** I like to compare other people's experiences with programs that I am using, their issues as well. This helps me work through or prepare for what problems I may be facing, currently or in the future! ### 10. Competitive Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2021 **What do you like best about Perceptyx?** Kantar allows us to pull quarterly competitive spend reports for all our clients specific to their industries, verticals, and competitive sets. Kantar has more channels available that other competitive reporting softwares including TV, out of home, digital, and print. **What do you dislike about Perceptyx?** There is often a gap in data with spend reporting for certain channels such as digital. Kantar is not able to fully capture the advertising spend of all brands. **Recommendations to others considering Perceptyx:** The cost of Kantars tools can be offset if you use them in multiple use cases across clients. **What problems is Perceptyx solving and how is that benefiting you?** We have been able to increase the budgets recommendations that we provide to clients by showing them how much their competitors are spending in the marketplace each quarter. We are also able to determine which competitive brands my be trending to increase their spend which will result in cluttered channels. ### 11. Great Customer Service and Research **Rating:** 5.0/5.0 stars **Reviewed by:** Annalyn J. | SVP, Talent Analytics , Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Perceptyx?** The level of expertise amongst the Perceptyx consultants is incredible. They're more than a survey vendor providing the technology; they're also great thought-partners and advisers. Their project management team is very organized and helps us execute our surveys across a complex enterprise seamlessly. **What do you dislike about Perceptyx?** The technology doesn't yet allow for easy analysis of data across surveys. However, work is happening to address this in the future. **What problems is Perceptyx solving and how is that benefiting you?** Perceptyx has made it very easy for us to share survey feedback with our managers, so more localized actions are happening. It also allows fast distribution of survey results and findings. ### 12. Responsive Partners for Years **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Perceptyx?** Perceptyx possesses the critical combination of the right people and the right tools. **What do you dislike about Perceptyx?** There has not been much that I have disliked in my experience with Perceptyx. I am excited to see where they are going, and eager to build upon the partnership we have established over the past few years. **What problems is Perceptyx solving and how is that benefiting you?** Perceptyx's tools have allowed us to not only capture feedback from our Team Members but to seemlessly integrate an entire process that includes providing actionable recommendations and action planning resources. ### 13. Perceptyx takes employee insights to a new level! **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl N. | Senior Consultant - Organization Effectiveness, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Perceptyx?** The quality of service, coupled with the seemingly endless opportunities for data visualization, help us tell the employee story to executives in a clear, visual way. **What do you dislike about Perceptyx?** While endless visualizations/analyses are a definite plus, sometimes it can be hard to find the best approach to tell a story - there are so many ways of looking at the data! **What problems is Perceptyx solving and how is that benefiting you?** Using survey data, combined with external and other internal data sources to evaluate factors that most impact retention for a high turnover group. ### 14. perceptyx **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Perceptyx?** multiple tools can be used to survey employee populations **What do you dislike about Perceptyx?** not always user-friendly, multiple links, sign-in issues **What problems is Perceptyx solving and how is that benefiting you?** surveying employees on a variety of different topics ### 15. The Perceptyx team is great to work with - very knowledgeable and helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Perceptyx?** The ability to customize questions to fit the needs of the companies we have surveys for. **What do you dislike about Perceptyx?** In the reporting tool, it is sometimes challenging to understand the difference between the favoriability scores and the scores shown in the demographic crosstab. **What problems is Perceptyx solving and how is that benefiting you?** Understanding how engaged employees are and what recommendations they have to make the company better. Getting to know the new hire experience and receiving feedback from those who are leaving the company. ### 16. Good customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Perceptyx?** Customer service is fast, not always solves on the first interaction but ultimately always solve my cases. **What do you dislike about Perceptyx?** Limitations in some tools, sometimes is too much back and forth with the service team but always manageable. **What problems is Perceptyx solving and how is that benefiting you?** Engagement, safe and security matters, mainly. Employees trust the platform. ### 17. Very helpful for when you need information fast! **Rating:** 4.5/5.0 stars **Reviewed by:** Phil D. | Manager, Sports Brand Solutions - Social , Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Perceptyx?** The site is very easy to navigate and understand where the information I need is located. **What do you dislike about Perceptyx?** Some of the information at times can appear vague if you aren't used to navigating the site. **Recommendations to others considering Perceptyx:** Definitely take advantage of this resource, it is a very helpful tool! **What problems is Perceptyx solving and how is that benefiting you?** Finding radio stations, contacts to reach out to at stations/publishers that can help address questions I may have and overall solving for issues that come up during client requests. ### 18. Perceptyx rose up to meet the needs of my complex organization. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Perceptyx?** The ease of use is the best thing I've heard feedback about. We have many users, and allowing them to get up to speed with a short video, or even without it, I am able to focus on the vision for our company's engagement strategy, rather than administrative tasks. **What do you dislike about Perceptyx?** Action planning is not quite meeting the complex needs of our organization yet. There are opportunities to improve the filtering and viewing of these, as well as the customization of columns for better tracking by our leaders. Right now, this still feels like a very manual process to track from a company leadership standpoint. **Recommendations to others considering Perceptyx:** Ensure your data files are clean and headed with clear titles. By understanding employee data files and user setup spreadsheets in advance, you will find administration to be much easier. Also, whitelist all URLs, including Action Plan resources, so you don't run into issues later. **What problems is Perceptyx solving and how is that benefiting you?** Our engagement survey has brought to light many easy fixes that we can improve within a matter of days, For for the complex issues, we are seeing trends that didn't seem to exist before (e.g., stressed employees are less likely to feel fairly paid or valued). ### 19. Employee Surveys is great but insufficient. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2019 **What do you like best about Perceptyx?** Employee Surveys helps us to create attractive Surveys to get feedbacks from our employees and identify their drawbacks. **What do you dislike about Perceptyx?** It is very limited in terms of features. Insufficiency nowadays effects business greatly. It lacks many features like multi platform, no performance and goal management. **What problems is Perceptyx solving and how is that benefiting you?** We used to get unbiased feedbacks from our employees. It helps us understand our employees and enhance there abilities in sake of company. ### 20. Effective, High-Quality, Easy, and Clean **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Perceptyx?** Perceptyx offers a wide array of tools and technologies to get you the insights and results you need. Their platform is strong, and delivers quick reports to help you better understand your population of interest in a clean and effective package. **What do you dislike about Perceptyx?** Project Management is always difficult for large-scale projects with moving targets and multiple interests. I greatly appreciated all of the support that Perceptyx offered, in this area, so by no means a shortcoming of theirs, however this could be one area for further refinement if looking for a perfect experience. **Recommendations to others considering Perceptyx:** Strong, powerful platform, that guides you through Action Planning, and delivers powerful insights. Will want to dedicate at least one person to this project for most of the project timeline, however Perceptyx will provide plenty of support and guidance throughout. **What problems is Perceptyx solving and how is that benefiting you?** Engagement; Employee Value Proposition (EVP), and Employer Branding. ### 21. A very positive experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2019 **What do you like best about Perceptyx?** The team are knowledgeable about the system and survey design. I received quick responses to my questions and had no technological issues during the survey. The team are also friendly, patient and make an effort to understand the business. **What do you dislike about Perceptyx?** There is nothing I dislike. Every recommendation/feature I suggested/required/would have liked, the team either implemented straight away or have started to develop for future surveys. **What problems is Perceptyx solving and how is that benefiting you?** Ability to monitor engagement across the business - creating a solution that is fit for use and suitable to the structure and set up of the organisation. We were also able to deliver the results to the Board of Management through the consultant who had the knowledge of the data to do the employee's voice justice. ### 22. Great insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2019 **What do you like best about Perceptyx?** I like the work it does with community and is a great search engine **What do you dislike about Perceptyx?** Nothing I dislike I like all the tools on here and using it al the time **What problems is Perceptyx solving and how is that benefiting you?** I noticed it helps me find what I need and helps me search with a variety ### 23. The technology Perceptyx provides can’t be matched! **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie M. | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** The technology; the ease of use of the dashboards, the customizability; the look and feel of the survey designs. And it doesn’t hurt that our project manager is in the weeds with us! When we’re working long hours, so is he and that level of support is necessary for a global company. **What do you dislike about Perceptyx?** We are a very complex organization and require a lot of hands on attention. We had issues with quality checking. We needed more project managers on deck to support us. But the team was great and realizing this and is making changes for us next survey cycle. **Recommendations to others considering Perceptyx:** We are internal consultants so the technology was the important piece for us, not the consulting. I would recommend Perceptyx to anyone that has the expertise of survey design and development already and just needs a great platform to implement the survey. **What problems is Perceptyx solving and how is that benefiting you?** Our annual employee engagement survey is ran through Perceptyx as well as several pulse surveys. The biggest benefit has been the quick turnaround of data. Having real-time results in a simple and easy to use dashboard has been beyond valuable to our HR teams and leaders. **Official Response from Angela Thomas:** > We are so pleased that you're enjoying our tech and customizability Stephanie! Our goal is to provide the best support and really strive to obtain that connected partnership between our companies. Our Quality department is growing rapidly to better assist in complexities, developing enhanced processes, and filtering out issues. Please do not hesitate to reach out to your Project Team here at Perceptyx if you ever need additional support or services. We are very excited to learn and thrive with you! Angela Thomas Perceptyx Client Support Manager ### 24. Great people supported by great software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2018 **What do you like best about Perceptyx?** I really like working with our project manager. She is knowledgeable, trustworthy, curious to implement new ideas and just gets things done. The Perceptyx software is highly configurable so once we make a decision to change something, she can often update it on the fly. The interface is attractive and we can make granular decisions about the user experience at multiple levels, which makes the end product more useful than previous tools we've used. **What do you dislike about Perceptyx?** There's not much I dislike. I get the feeling that our consultants who work on data analysis/storytelling are spread a little thin and sometimes requests or questions don't get answered incredibly quickly, but at the same time, the tool is set up for us to do more analysis on our own, so we've found the relationship to work well. **What problems is Perceptyx solving and how is that benefiting you?** The goal of our survey program is for managers to take meaningful personal action to get better in a way that benefits their team. We've noticed that people are more interested in what the data is telling them since we moved to Perceptyx's more interactive platform. As silly as it sounds, we've also found the "word cloud" feature for written comments to be really influential in storytelling - bringing the big stories to the surface in a more overt and emotional way. **Official Response from Angela Thomas:** > We are so pleased you took the time to share your amazing experiences with your Project Manager and our software! We are actively working on growing our teams and reorganizing our resources to optimalize support. Your success stories are extremely encouraging to our team. Thank you for bringing your story to this table. Angela Thomas Perceptyx Client Support Manager ### 25. Trusted partners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** Perceptyx has partnered with P&G for a decade now - and our project manager really feels more like a colleague than an external partner. Perceptyx is always willing to customize things for us, reporting or otherwise. They always have an open ear for new ideas and improvements, without nickel and diming us. Turnaround times are fast. User friendliness has gotten better and better over the years and our internal customers give the Perceptyx tools high praise. We really appreciate our partnership with Perceptyx. **What do you dislike about Perceptyx?** QA has been the biggest - and really the only - issue for us over time. As stated above, Perceptyx has never hesitated to customize solutions for us. This often comes with custom code and requires an extra level of QA. We do a huge amount of it internally, ourselves... And even though Perceptyx has addressed this over the years, there are still issues that we feel a more thorough QA process could have caught. **What problems is Perceptyx solving and how is that benefiting you?** Lifecycle of the employee surveys. Real-time data. Customization to address and answer any new questions thrown at us by the business. **Official Response from Angela Thomas:** > We really appreciate you partnering with us! It brings us so much joy to know that our partnership is as delightful to your team as it is to us. We recently made significant improvements to our QA team and procedures. We are very excited for you to see these improvements and help us further these advancements. Angela Thomas Perceptyx Client Support Manager ### 26. Made the experience easy **Rating:** 5.0/5.0 stars **Reviewed by:** Joyce H. | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** I just launched my survey yesterday to 86,000 employees in 38 countries. It is our first survey since Conduent became a company in January 2017. The Perceptyx project manager and survey consultant made it easy. They were with me every step of the way from survey design, data privacy issues, Data and report planning, benchmarks, etc. Knowing that I have survey professionals assigned to me who do only employee surveys is a great comfort that I will be successful. While I'm not over the finish line yet, I have every confidence that they've got my back. **What do you dislike about Perceptyx?** I haven't found anything that I would change in the process or the people at Perceptyx. **What problems is Perceptyx solving and how is that benefiting you?** Our objective was to create a baseline of employee engagement and work environment factors around the world in diverse businesses and employee populations. One of the benefits will be state of the art reporting dashboards where we are giving the controls to first line managers and above. It is no longer an HR process but a management function. **Official Response from Angela Thomas:** > This is absolutely awesome Joyce; a million thank yous! We are so pleased that you're enjoying our tool at Conduent and partnership as much as we are. It's amazing to hear how wonderful this is working for you, handing over control to managers and really allowing them to run with this data to take action and enhance your teams. Angela Thomas Perceptyx Client Support Manager ### 27. Perceptyl Engagement Survey Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** The system is very easy to use and quick to analyze data. It is extremely user friendly and requires very little training. It was easy to capture data changes such as terminations or promotions after the survey was run so that new managers can pick up where the previous ones left off. They offer tremendous tools and data insights that helped us shape our action plans. **What do you dislike about Perceptyx?** The tool itself is great, I think the communication between our company and the people helping us build the tool could have been better to avoid some initial mistakes. Now that we are in our second year I know how to do this so I will definitely need less handholding. **Recommendations to others considering Perceptyx:** Perceptyx is a great company to work with and their team is extremely knowledgeable in the field of employee engagement. **What problems is Perceptyx solving and how is that benefiting you?** We are trying to look at our culture and acceptance of change. We realized that there is a gap between senior leaders and the front line managers. We are actively working to close that gap now that we have knowledge from using Perceptyx. **Official Response from Angela Thomas:** > We love holding hands... :) This is part of what makes our partnership so great. Thank you for your words of praise. Can't wait to continue discovering and thriving with you. We are so happy your data insights and results are enabling you to make decisions around your findings. Angela Thomas Perceptyx Client Support Manager ### 28. Each Year They Deliver a Quality Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** Our project managers have always been top-notch. They are thorough and responsive and help make the survey experience smooth for me as the administrator and the employees. Perceptyx reflects very well on me to the rest of the company, which I greatly appreciate. **What do you dislike about Perceptyx?** We start pretty early in the year to prepare for the annual survey, so sometimes that seems excessive. However, the execution is always flawless. So, I don't think this counts as a negative. It is just more of the best way to run the process smoothly. **Recommendations to others considering Perceptyx:** They were amazing and really impressed my executive team which was important to me as it was a direct reflection on my ability to engage a good vendor for this important project. **What problems is Perceptyx solving and how is that benefiting you?** Perceptyx has helped us to identify that our employees wanted more direct communication from the executive leadership. In the past few years, we've scored in the high 90s in this area because we took appropriate steps to improve after receiving constructive feedback from the survey. This year we have been heavily focused on enhancing opportunities for employee growth and development. I am excited to see the anticipated progress when we roll out the next survey. **Official Response from Angela Thomas:** > Many thank you's for your words of praise Sarah! We strive to be more than just a vendor and really deliver an overall amazing experience from day one to your entire organization. Thank you for allowing us to partner with you to develop strengths and identify areas for action to help your company Thrive! Angela Thomas Perceptyx Client Support Manager ### 29. It's great feeling like a client **Rating:** 5.0/5.0 stars **Reviewed by:** David W. | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2018 **What do you like best about Perceptyx?** Nothing is too much trouble - our needs are put first and the outcomes that we're striving for become the outcomes that Perceptyx are striving for too **What do you dislike about Perceptyx?** Too flexible at times, possibly. Creates unnecessary risks where work is happening too late and testing suffers **What problems is Perceptyx solving and how is that benefiting you?** Understanding the views of our workforce to steer our culture agenda. Less about a traditional engagement focus (increase the score from x to y), more about understanding what our main people challenges are so we know what we need to focus our effort to improve the culture and help the business perform **Official Response from Angela Thomas:** > Thank you for the kind words, David! We’ve strived to make our practice extremely flexible to meet the varied demands of different organizations, so we’re glad to hear that it’s been valuable to you. We know this sometimes comes with added risk, which is why we’re actively investing in our QA tools & practices to ensure we can continue to offer a high level of flexibility and customization with lower risk. We really appreciate you allowing us to be here with you in this journey to increase understanding of challenges to really be able to focus and improve the overall culture and business performance. Angela Thomas Perceptyx Client Support Manager ### 30. We have always had an amazing parntership with Perceptyx. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** Project Manager Alanna and Technical Manager Matt are awesome! We love the customer service from both of them. Their reporting tool is top notch! We have several surveys with this vendor and we are able to link the data. **What do you dislike about Perceptyx?** QA- We have had issues in the past where QA did not seem to be thoroughly done on their end. I know efforts are now being put in place to have a QA Team on the vendor side. **Recommendations to others considering Perceptyx:** Awesome company to partner with on both of our surveys! Their reporting tool is intuitive and provides great value to the business. Alanna and Matt are awesome to work with! **What problems is Perceptyx solving and how is that benefiting you?** We have several surveys with Perecptyx. Their reporting tool is very intuitive and easy to use. Their reports run quick and provide the data we need to action plan for the company. **Official Response from Angela Thomas:** > Team Alanna/Matt for the win! We really value your words of encouragement. Our QA Team is working diligently to improve processes to enhance and exceed your needs. We look forward to sharing these recent improvements with you in your next survey. Thank you for continuing to allow us to serve your company. Angela Thomas Perceptyx Client Support Manager ### 31. Easy, personalized, and very responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2018 **What do you like best about Perceptyx?** Perceptyx is super easy to work with - responsive, agile, and we've gotten great feedback from our employees on the user experience. We've had minimal disruption thanks to the ease of the tool and our ability to quickly make changes as needed. Such a great team to work with! **What do you dislike about Perceptyx?** The manager hierarchy tool is difficult, but that's because our data going in wasn't great. **What problems is Perceptyx solving and how is that benefiting you?** Real-time action planning for managers in follow up from engagement survey - too early to tell, but I know it will be better than what we had. **Official Response from Angela Thomas:** > We are gracious for your admirable feedback. We are passionate about sharing encouraging words with our team! We would love to hear more about your hierarchy, please feel free to reach out to us with any ideas for the future. It's always exciting to see action plans in motion and see the engagement happening around you. We are thrilled to be on this journey with you. Angela Thomas Perceptyx Client Support Manager ### 32. Manage an annual employee survey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2018 **What do you like best about Perceptyx?** Ability to review employee evaluations at a small-group level. Ability to review multi-year trends in survey results. The product is simple to use and reliable. **What do you dislike about Perceptyx?** The link to recently completed reports, through the mass report generator, doesn't always work. Mass reports sometimes have to be rerun to gain access to a working link. **What problems is Perceptyx solving and how is that benefiting you?** The product allows management to better understand employees' perspectives on a broad set of important topics. It allows management to get ahead of issues before they become larger problems that could impact company performance. **Official Response from Angela Thomas:** > We are thankful you have taken the time to share your successes with our tools, advantageous employee impacts, and powerful motivation of the benefits you've gained as a company. We've recently made improvements and additions to our reporting, but we are always open to ideas and opportunities to help with ease and efficiency. We aspire to help you shine! Angela Thomas Perceptyx Client Support Manager ### 33. rough start but willing to make adjustments **Rating:** 4.0/5.0 stars **Reviewed by:** therese m. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** Flexibility and ease of survey tool. There is literally no waiting to see results. **What do you dislike about Perceptyx?** Wish there was more assistance in developing the story (results) to leadership. the analytics and interpretation of data would be helpful **What problems is Perceptyx solving and how is that benefiting you?** Easy to work with. Responsive to questions or survey adjustments that have to be made. **Official Response from Angela Thomas:** > Thank you so much for your valuable feedback and commendable compliments Therese. We truly enjoy supporting your team and would love to have further conversation around developing your story (results) to your leaders. Please feel free to reach out to our consulting team anytime for an opportunity do discuss what this may look like. We look forward to advancing and developing with you! Angela Thomas Perceptyx Client Support Manager ### 34. Great Analytic Capability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** The dashboard tool and drill down capabilities of Percpetyx are great. It allows for team level insights and allows managers and leaders to create actionable plans from engagement survey results. **What do you dislike about Perceptyx?** The migrations of data from company systems to Perceptyx was a bit difficult. **What problems is Perceptyx solving and how is that benefiting you?** Perceptyx was used to create and execute an enterprise engagement survey. The organization is currently action planning utilizing the Action Planning tool to increase overall employee engagement. **Official Response from Angela Thomas:** > We are so pleased to hear of plans in action to increase overall employee engagement. This is why we are here to serve you! Getting a clean dataset at the outset of a survey is definitely a challenging step in the process. We’re always trying to make things simpler for our clients; if you have any recommendations about how we can improve your experience, please reach out to me and I’ll be sure to get it to the right team member. We are so excited to continue this excursion with you. Angela Thomas Perceptyx Client Support Manager ### 35. They ran an all-employee survey for our Company. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** Finally getting the organization result slides. **What do you dislike about Perceptyx?** Response time to questions. Developing the Senior Leadership Team presentation seemed like they were wanting more from us, and wanted more from them **Recommendations to others considering Perceptyx:** quicker access to help. **What problems is Perceptyx solving and how is that benefiting you?** We did get rich data and now can move forward with action plans. **Official Response from Angela Thomas:** > Thank you for allowing us to assist your company. Your valued feedback is important to us to help us understand and improve our processes. We’ve recently improved our team structure which should allow for a more fluid communication flow and better response times for you. We look forward to being of service to you and your team in the future as we grow together. Angela Thomas Perceptyx Client Support Manager ### 36. Feedback review **Rating:** 4.0/5.0 stars **Reviewed by:** Betty S. | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** The reports. They give a good overview of the results in an easy to read format. **What do you dislike about Perceptyx?** Not really user friendly. I found it confusing to navigate on the system. **What problems is Perceptyx solving and how is that benefiting you?** Conducting an employee survey and get the results. The reports you can get on the results. **Official Response from Angela Thomas:** > Thank you Betty, for taking valuable time to leave us with some of your thoughts. We are so glad to hear you're enjoying our reporting tools. I want to encourage you to reach out to your team here at Perceptyx for further explanation to help navigate with ease and understanding. We want to exceed your expectations and make sure you feel comfortable with our system. Your feedback is very important to us as we continue to grow together. We are gracious for your contribution here to help us better serve you. Angela Thomas Perceptyx Client Support Manager ### 37. Great Product along with Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** Not only does Perceptyx offer a flexible, user friendly product, their service team is amazing **What do you dislike about Perceptyx?** There is nothing we disliked about the product or service **What problems is Perceptyx solving and how is that benefiting you?** We used Perceptyx to administer a survey to almost 14000 staff to hear their perceptions about the work culture. Perceptyx provided a great survey platform married with a reporting tool that met all our needs. **Official Response from Angela Thomas:** > We think you're amazing too! Thank you so much for all the spectacular compliments. Our team is pleased to partner with you as well, and overjoyed to hear that everything is working out so great and meeting all your needs. Angela Thomas Perceptyx Client Support Manager ### 38. Good company and technology **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Perceptyx?** The people at Perceptyx. They are helpful, collaborative, and responsive. **What do you dislike about Perceptyx?** Minor UI glitches, the translation review interface could be improved, some features like sentiment analysis lag competitors. **Recommendations to others considering Perceptyx:** Take advantage of their expertise. **What problems is Perceptyx solving and how is that benefiting you?** Insight into the organization that helps leaders make informed business decisions. **Official Response from Angela Thomas:** > These comments make us glow. We cannot thank you enough for these kind words. We are working diligently to improve our translation process and newer features to provide exceptional technology and higher quality assistance to you. Thank you for inviting us on your journey to better listen - discover - thrive! Angela Thomas Perceptyx Client Support Manager ### 39. Perceptyx review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2018 **What do you like best about Perceptyx?** the reporting platform and technology The expertise of Brad and team **What do you dislike about Perceptyx?** Response time from project team can be slow. Lack of disciplined projec management **What problems is Perceptyx solving and how is that benefiting you?** Employee Engagement **Official Response from Angela Thomas:** > Thank you for taking the time to submit a review! It’s encouraging to hear that Brad & team have been so helpful for you - They’ll love the recognition! We also appreciate the feedback on project management. We’re always working to improve our processes and will continue to develop and implement systems to better support our clients. Please reach out to me, or your account manager if you would like to discuss specific ways we can provide more timely and productive project management support moving forward. Angela Thomas Perceptyx Client Support Manager ## Perceptyx Discussions - [How many employees does Perceptyx have?](https://www.g2.com/discussions/how-many-employees-does-perceptyx-have) - [Is Perceptyx confidential?](https://www.g2.com/discussions/is-perceptyx-confidential) - [What is Perceptyx com?](https://www.g2.com/discussions/what-is-perceptyx-com) - [What does Perceptyx do?](https://www.g2.com/discussions/what-does-perceptyx-do) - [View Perceptyx pricing details and edition comparison](https://www.g2.com/products/perceptyx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+23%3A28%3A20+-0500&secure%5Bsession_id%5D=1bcf2fba-777d-41cc-bd34-6a170db1faf6&secure%5Btoken%5D=8c07a50f589c5cc1a87660c1d3120a9672b49ef455c5106e1b9af01e696f89b4&format=llm_user) ## Perceptyx Features **Generative AI** - AI Text Generation - AI Text Summarization **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation **Platform** - Customization - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Perceptyx Alternatives - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - 4.5/5.0 (1,564 reviews) - [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) - 4.4/5.0 (448 reviews) - [Viva Glint](https://www.g2.com/products/viva-glint/reviews) - 4.6/5.0 (42 reviews)