Pepper Pros and Cons

Pepper is an app that works great in our business. We can track food and put out information for our customers. Review collected by and hosted on G2.com.

The least helpful part of the Pepper app is that it took a few tries to implement. Review collected by and hosted on G2.com.

Pepper has both CRM and portfolio management capabilities, and having both pieces consolidated is extremely powerful. It makes building out workflows at a deal level straightforward and easy, and its analytics capabilities allow for dynamic reports to keep track of holdings at every level and metric. Review collected by and hosted on G2.com.

Thus far, there have been no real downsides to Pepper. It offers expansive data import options and integrates with many 3rd party tools via APIs such as Slack and Dropbox, meaning it weaves seamlessly into the current existing tech stack. Review collected by and hosted on G2.com.

End to end deal details and reports. Pepper helps with real time detailed information about barious deals and funds. The product has a great support team who is always quick to respond. Review collected by and hosted on G2.com.

It is still a niche tool in the market and has a limited community. Due to this, any specific information we need, its tough to find it on google and have to reach out to their support team from time to time Review collected by and hosted on G2.com.

The CRM is easy to navigate through and has lots of functionality, and as our business grows, we continue to add to it. The interface is customizable to our company needs and very easy for new employees to grasp. It is important for our employees to be able to pull information in real-time and be able to store all necessary information within the system and retrieve it when necessary. All the items that are important to us are linked together (contact information, important portfolio information, notes etc...). We can jump from page to page, pulling important information that helps are our business in real-time, which is vital for our success. In addition to the ease of connecting all critical information, the Pepper team has been great to work with for any additional functions we require; the process has been straightforward and helpful to our business needs. Review collected by and hosted on G2.com.

The CRM has been fantastic all around, and there is very little to say about dislikes. It's easy to use, and the functionality is excellent; adding additions are incredibly straightforward. The one thing that would be nice if some third-party data providers had compatible plug-ins for bulk uploads directly to the Pepper system. Review collected by and hosted on G2.com.

Comprehensive platform from deal initiation to reporting. In that sense, it is the only platform that allows for the natural inclusion of different workloads. Review collected by and hosted on G2.com.

So far our experience with Pepper is excellent. A few more online tutorials for new scenarios would be great. Review collected by and hosted on G2.com.