Pega Sales Automation Pros and Cons

ERP Systems and Process flow designs are easier to maintain and build. Automation of the manual processes are great. Review collected by and hosted on G2.com.

Support for the AI and productionization is less compared to similat tools in the market.

Scalability is still the issue when going for a production level builds. Gen AI support and integration is still the big issue. Review collected by and hosted on G2.com.

It provides ootb built in templates where we can easily automate the process as per business needs Review collected by and hosted on G2.com.

Sometimes its hard to integrate with other apis Review collected by and hosted on G2.com.

Pegasystems Customer Engagement Suite provides a set of features. The customization options are improved. Its an established framework, in the industry. Review collected by and hosted on G2.com.

Its user interface lacking in appeal and modernity. This makes it less user-friendly and more difficult to navigate. Review collected by and hosted on G2.com.

The whole UI of the tool is so simple to use and makes the process of automation smooth. This tool reduces time and makes sales performance efficient. Review collected by and hosted on G2.com.

The size of the application is quite significant. Therefore it lags and shuts down quite often. Review collected by and hosted on G2.com.

Pega offre una guida smart, aiuta ad automatizzare l'approccio con il potenziale cliente fino all'evasione dell'ordine, e si adatta istantaneamente al proprio processo di vendita. Review collected by and hosted on G2.com.

Pega is not so intuitive for new users. Some training is needed to understand how to use it. It is also needed to spend good amount of time for training new resource to work on Pega Sales Automation. Review collected by and hosted on G2.com.

Lega sales is very easy to use and operate. The functions are user-friendly and allows you to customise as per the insights you are looking for. Its an automated tool, no hassle to analyse and feed the data every time. Saves a lot of time and manual effort. Review collected by and hosted on G2.com.

So far no disconnect on my usage. Love the product to be honest. Review collected by and hosted on G2.com.

Great data visualization tools, analytics, and analysis features provide deeper insights about market requirements and in making business decisions Review collected by and hosted on G2.com.

This tool requires extensive training for new people and completely understanding applications its usage. That means users need to invest time in learn the application. Review collected by and hosted on G2.com.

Makes the processing of client information very intuitive. Review collected by and hosted on G2.com.

Does not give an option for start to finish. Review collected by and hosted on G2.com.

It's efficient and easy to utilize for the sales team. Review collected by and hosted on G2.com.

It goes down a lot and lags. Sometimes there are difficulties in opening PEGA because it is down creating slowdowns for the team. Review collected by and hosted on G2.com.

It is a good tool for automation. I like how easy it is to use. I like the simple design that is very intuitive for the user Review collected by and hosted on G2.com.

Sometimes the tool is a bit slow. There is also some learning curve when using the tool but once you get the hang of it it is really useful Review collected by and hosted on G2.com.