--- title: Peeklogic Connector for Salesforce and Jira Reviews meta_title: 'Peeklogic Connector for Salesforce and Jira Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 69 reviews by the users' company size, role or industry to find out how Peeklogic Connector for Salesforce and Jira works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 69 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Peeklogic Connector for Salesforce and Jira Reviews **Vendor:** Peeklogic **Category:** [Other Collaboration Software](https://www.g2.com/categories/other-collaboration) **Average Rating:** 4.9/5.0 **Total Reviews:** 69 ## About Peeklogic Connector for Salesforce and Jira Peeklogic Connector links Salesforce and Jira, managing all objects, streamlining tracking & reporting, automating workflows sans coding, and ensuring real-time data sync. Minimal configuration time. ## Peeklogic Connector for Salesforce and Jira Pros & Cons **What users like:** - Users commend the **exceptional customer support** from Peeklogic, consistently providing responsive and helpful assistance. (21 reviews) - Users appreciate the **smooth Salesforce and Jira integration** , enhancing their tracking and support processes efficiently. (16 reviews) - Users praise the **ease of use** of Peeklogic Connector, highlighting its smooth installation and excellent support. (13 reviews) - Users commend the **easy setup** of Peeklogic Connector, appreciating its quick configuration and responsive support team. (13 reviews) - Users find the **implementation ease** of Peeklogic Connector remarkable, facilitating smooth integration between Salesforce and Jira. (13 reviews) - Time-saving (11 reviews) - Users highly value the **real-time integration** of Peeklogic Connector, enhancing workflow efficiency between Salesforce and Jira. (10 reviews) - Customer Satisfaction (9 reviews) - Integration Capabilities (9 reviews) - Easy Integrations (8 reviews) **What users dislike:** - Users find the **time-consuming setup** process impacts productivity, despite appreciating the product's capabilities. (4 reviews) - Users find the **UX improvement** necessary due to overwhelming interface configuration and outdated instructional videos. (4 reviews) - Users find the **onboarding process complex** , requiring significant support and effort to set up the connector effectively. (3 reviews) - Users find the **initial complexity** of Peeklogic Connector challenging, requiring time to navigate and understand. (2 reviews) - Users face **connection issues** with the Peeklogic Connector, affecting updates and requiring adjustments in configuration. (2 reviews) - Data Limitations (2 reviews) - Difficult Learning (2 reviews) - Users face **integration issues** with Peeklogic Connector, finding the setup process cumbersome and less intuitive initially. (2 reviews) - Users find the integration to be **not intuitive** , requiring more time and effort to navigate effectively. (2 reviews) - Poor Documentation (2 reviews) ## Peeklogic Connector for Salesforce and Jira Reviews ### 1. Peeklogic streamlines Jira-Salesforce integration with a simplified interface and ticket linking **Rating:** 5.0/5.0 stars **Reviewed by:** Mario F. | Technical Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Peeklogic offers a simple way of creating Jiras by consolidating everything in one platform, allowing for efficient linkage between Jira and Salesforce tickets and facilitating the attachment of multiple tickets to one Jira, saving time in the process. The interface minimizes irrelevant fields, which simplifies the creation process for support, and shows Jira status updates on the SF ticket. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** The tool has some limitations, including the interruption of connectivity when Jira's required fields are altered and, lack of functionality for saving progress if a session is accidentally closed, and lack of support for attachments. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Peeklogic solves inefficient and fragmented workflows between Salesforce and Jira by integrating ticket creation, linking, and visibility between SF and Jira. This allows me to save time and have my SF and Jira tickets organized all in one place, ensuring I never lose the associated Jira tickets related to a specific issue. ### 2. End user review of Peeklogic connector bewteen Salesforce and Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Kian J. | Technical Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** We use the product on the daily to help us track JIRAs in Salesforce cases. When you have dozens of tickets on your plate at one time, having the ability to monitor JIRA statuses in Salesforce streamlines the info in an easily digestible way giving you a quick idea of the progress of the JIRA without the need to check it directly. Being able to create JIRAs directly in Salesforce is also a huge feature we utilize, giving us flexibility in how we create JIRAs. All this would not possible without the real-time JIRA connector the PeekLogic has made. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Sometimes the connector has some issues with the ticketing updates in JIRA, status pings wrong or doesn't ping, but may be an issue with the configuration. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Solving issues with Salesforce to JIRA and making it easier to manage our JIRA cases and keep clients informed without the need to always look in JIRA to get the information we need. This saves us lots of time. ### 3. Solid product that is straightforward to implement **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Senior Manager of Technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** I am happy with the Peeklogic connector for Jira. It is solid product that is straightforward to implement while highly configurable to meet your needs. I would not hesitate to use this connector again. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Overall I don't have complaints about the connector. It does require admin level knowable of both your Salesforce and Jira environments. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** As a large organization we have multiple systems connect. Peeklogic allows us to deliver a consistent and easy to use interface via our Salesforce system. ### 4. Salesforce Users and Jira Users Collaborate **Rating:** 5.0/5.0 stars **Reviewed by:** Ron V. | Senior Business Systems Project Manager, Technical Support Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The configuration works well to synchronize Salesforce Tasks with Jira Issues. We could use Salesforce Flowsto extend our customizations. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Salesforce will have an Apex trigger and Flows for the Task object. (not technically a Peeklogic fault) **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** The Peeklogic Connector for Salesforce and Jira helps our Salesforce users collaborate with our Jira users. We connect customized Salesforce Tasks with Jira Issues. ### 5. Excellent Tool and Team **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin B. | Enterprise Architect, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** We were looking to improve our experience between Salesforce and Jira and this tool has delivered. As our requirements changed the tool was either able to handle (different objects, attachments...), or the PeekLogic Team was able to assist to meet our needs. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Configuring the live sync took time, and needed coordination between Salesforce Admins and Atlassian Admins. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Connection between our technical support team with Case submission from customers to our development team when bugs or new enhancement requests are submitted. Manages the communication regarding the items and keeps both teams in sync. ### 6. Huge time saver and streamlined communication tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Rusty F. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** This tool has saved my customer success and product teams a ton of time over the last few months. Being able to seamlessly connect JIRA and Salesforce together and the automation that allows our Salesforce custom object to create JIRA tickets has been a game changer for us! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Nothing that I dislike, but with how quickly Salesforce deploys changes, not of the how to videos are up to date with the newest UI. We had to poke around a bit to find the right screens to complete our integration. The app is fantastic! **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Peeklogic helps us tie multiple customer support issues together in Salesforce via JIRA. Since our customers have individual accounts in Salesforce, our ability to tie back JIRA product tickets to each Salesforce account has been difficult. Peeklogic helps streamline the communication from the product teams back to our CS teams. With a high inbound and outbound call volume, having realtime updates on bugs and product request features back to CS has increased our CSAT values virtually overnight. Our customers are impressed with the way we have updates and notify them quickly after bugs are resolved or their features requests are delivered. ### 7. Time Saving Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Once setup it runs reliably and efficiently. Their support is top tier and ensures your issues are resolved to your satisfaction. Connector has removed manual processes on our end which is saving invaluable time. Additionally, this connector allows our teams to work in the software they are trained in and not having to leave their environment. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Nothing, setup up took awhile, but thats expected. Product is great. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** One team had to enter a ticket in Jira and then a Work Order manually in Salesforce. We needed to train technicians on Salesforce. Now that entire process is removed. Additionally reporting is now more robust in Salesforce. ### 8. Awesome Jira Connector **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Director of Internal Operations, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The app is very customizable and the team behind it has been a pleasure to work with. Peeklogic has been able to solve and improve our processes overall. The integration has shown to be very impressive, making it extremely easy to use for our service reps. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** To date we have not found anything to dislike. At best some of the functionality is different than the current solution, but the architecture it is based on, like standard page layouts, justifies the difference. Not only that, the way that Peeklogic has built it makes it more resilient to future Salesforce changes. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** They are connecting the two disparate systems; JIRA and Salesforce. We support customers in Service Cloud and need the product dev team to comment in JIRA. ### 9. User friendly and plug&play solution **Rating:** 5.0/5.0 stars **Reviewed by:** Yotam S. | Head of Information Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** It has visual components on both ends + very flexible to configure multiple projects/issues (including triggered events). the configuration screens are user friendly so it's easy to tweak in a no-code style. We were able to set it up very quick, and their support were online with us to make sure all goes well. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Data is recorded only on Salesforce side and the Jira component sometimes require a press of a button (not always intuitive for all users) **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Making sure different teams (Customer Success / Engineering) are in sync and can easily hand over escalated cases ### 10. A necessity for teams using Jira & Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Senior Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** This product is very easy to install, setup, and deploy to your users. With an array of functionality including field mapping, automations, and project management without ever leaving salesforce. This has been an essential part of our business process since we installed. Support is top tier with most issues being resolved the same day. Very easy product to integrate with. Our organization utilizes it every day across a multitude of departments. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** If I had to put something here it would be that the deployment documentation isn't the best, but it is possible to fill the gaps with inherited Salesforce knowledge. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Users were logging into multiple instances of Jira and Salesforce. By utilizing this tool they never leave salesforce. ### 11. Rapid development and it works **Rating:** 5.0/5.0 stars **Reviewed by:** Alfonso S. | Director, Technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** From my perspective, the integration between Jira and Salesforce using Peeklogic was efficient and met the timeline needed. The most amazing part is that it worked as expected. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** I have no dislike of the Connector. From my perspective, I am seeing what I was expecting. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Data communication between Salesforce and Jira becomes real-time and elevation to Cloud Services using Jira can now be generate via Salesforce Lightning. ### 12. Intuitive, flexible, and highly configurable Salesforce to Jira connector! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The Peeklogic Salesforce to Jira connector provides great flexibility to accommodate the various use cases between our support teams in Salesforce and product development team in Jira. The connector provides the two-way integration between customer support and product development to effectively address defects (salesforce cases) reported by our customers, through both manual and automated record associations. Also, it is not limited to just case or standard objects, but any custom object in Salesforce. Most of the configuration, flows, etc. is on the Salesforce platform, and as a developer on the platform it's great to have that level of control. Probably the most impressive part of our experience as we move closer to deploying our solution, is the level of support and consulting from Peeklogic. They have been very prompt in addressing our requirements and guiding us on how we can address our more complicated use cases from our business process. Definitely recommend the app to others looking for a similar solution. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** n/a - until now there is nothing we dislike. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** It is solving our more complicated use cases with the rich text support, comments on any object, more scalable to other business processes through automation, configuration and custom development within salesforce ### 13. Solid Product That Delivers on Core Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Ana S. | Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** I love how easy the Peeklogic Connector is to set up and use! It handles all the basics we need without any fuss, and the team behind it is super responsive and helpful. A great value for what you get! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Minor improvements could be made around advanced customization, but nothing critical — it delivers exactly what we need today! **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** We use the Peeklogic Connector to sync Salesforce and NetSuite, and it’s made a huge difference! It saves us a lot of time by automating data updates between the two systems, cuts down on errors, and makes it so much easier for our teams to stay aligned. ### 14. Good **Rating:** 5.0/5.0 stars **Reviewed by:** Stanislav Y. | admin, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** It's a good working app with good support **What do you dislike about Peeklogic Connector for Salesforce and Jira?** the security part is like given access to the users similar to "Install All Users". The limitation of the objects after that has to happen with Sharing settings to Private or controlled by parrent **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** na to me - I am admin ### 15. Very useful and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Paloma M. | Tech support Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Linking Salesforce with Jira has never been easier. The tool is fast and easy to use. We use it to track how many accounts are impacted by specific bugs, which makes it much easier to understand the bugs impact. The support team has also been great whenever we needed help! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Nothing to complain about, very easy to use and simple to integrate into day-to-day work. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Linking Salesforce with Jira has never been easier. The tool is fast and its very easy to understand the bug's impact by knowing how many cases are linked to each bug. ### 16. Great Product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The Peeklogic Saleforce > Jira connector has allowed us to automate the creation and updating of cases and tickets between the two systems with minimal fuss or even awareness from the users. Setup was straightforward and well documented, and whilst there is a time investment required to align the necessary Jira projects and Cases, and to set up the necessary automation, the Peeklogic team have been on-hand to help with configuration with very fast responses. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** I had been led to believe more of the setup would be carried out by the Peeklogic team. Configuration had been straightforward enough that I was able to manage it myself (albeit with support from documentation and the Peeklogic team), but it took time from working on other elements of the project. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Allows us to consolidate the user experience into a single platform . ### 17. Really simple and straight forward way to connect Salesforce and NetSuite **Rating:** 5.0/5.0 stars **Reviewed by:** Oleksii Y. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The integration is super intuitive, and it automates Account/Contact/Product/Opprtunity data syncing between both platforms, which saves a ton of time and money comparing to other solutions on the market (like, 3rd party ETL tools). It makes managing sales orders, invoices, and customer data much more efficient, so everything stays in sync without extra efforts. It works in almost real time. It supports backward sync what is crucial for us. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Honestly, there's nothing I dislike so far! **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Peeklogic Connector integrates Salesforce and NetSuite, allowing for smooth data synchronization between the two platforms. It automates key processes like order management, inventory tracking, customer data updates, and invoicing. By eliminating manual data entry, it minimizes errors, reduces duplicate work, and keeps everything up-to-date in real-time. This makes managing sales, finance, and operations much more efficient and cohesive across both systems. ### 18. Easiest way to Integrate Copado And Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Vaishnavi R. | Salesforce Release Co ordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Easy to Install, perform setup Very straight forward way to integrate Team made easy to use Jira and Copado Time saving Less efforts App is superb **What do you dislike about Peeklogic Connector for Salesforce and Jira?** No any issues till now Few pre requisites to have prior discussion with Jira for some rights **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** It makes our customer data efficient in real time. We can now create Jira issues easily after integration is done. Jira fields and Salesforce fields are now synchronized Mapping is easy ### 19. Peeklogic-Great solution for case managment in Health-Tech Space **Rating:** 4.5/5.0 stars **Reviewed by:** Tianna C. | Sr. Design Quality Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** I like how user friendly the Peeklogic Connector was. I was able to test it with a free trial and in the Sandbox of my company's SF. I also like the bi-directional data feature. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Nothing at the moment. Peeklogic Connector is meeting our business needs. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Our company is looking for an app to work with our current SF tools, SalesForce used by CS and Jira used by our R&D and SMEs. This app will allow for easy workflow for our complaint management process without getting new SW. ### 20. We can link Salesforce Opportunities with Jira issues to perform integrated tasks. **Rating:** 5.0/5.0 stars **Reviewed by:** WooKyum K. | Product Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Using this app, we can create Jira issues from Salesforce Opportunities and check the status updates of the created Jira issues in Salesforce almost in real-time. This allows us to integrate tasks that require technical support for Salesforce Opportunities. We have established and started using a more detailed workflow process through this app as follows: 1. We can immediately create Jira issues from Salesforce Opportunities, allowing us to escalate any technical support needs right away. 2. To facilitate this feature, we easily resolved it by creating a Formula Object in Salesforce to ensure the field formats match with those in Jira. 3. The fields in Jira are instantly synchronized through the Peeklogic Jira Connector, making it easy to connect with Salesforce Objects. 4. When creating a Jira issue, we manually map each field and add read-only settings to ensure that the information synchronizes with Salesforce Opportunity data. We also configured fields that can be filled out by the requester. 5. When the Salesforce Opportunity information is updated, we can automatically synchronize the information with the created issue using Salesforce Flow and the Peeklogic Jira Connector APEX available in Flow. 6. We can now view Jira information from the corresponding Opportunity almost in real-time. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** So far, there is nothing I dislike. just good **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Instantly escalating issues that require internal support from Salesforce Opportunities to Jira, allowing real-time sharing of internal tasks. ### 21. Features and support from peeklogic team are great **Rating:** 5.0/5.0 stars **Reviewed by:** Ferranti T. | Problem/Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The features on how it connects between salesforce and Jira are smooth for end-user experience. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** The interface to setup the logic, projects, and others are not that intuitive. Requires alot of support from peeklogic team when implement for the first time. Additionally the pricing increase is pretty unreasonable **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Connection between salesforce and jira for case management system between support team & r&d team ### 22. Awesome app to integrate Salesforce records with Jira tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Mateusz K. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Highly recommend this app - installation and config went smoothly by following the guidance on the website. Allows us to create and link Jira tickets automatically to Salesforce records based on the specific criteria set, giving a clear overview on the SFDC level. Fully satisified with the support team: incredibly responsive and helpful, it has been a pleasure to work with. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Nothing has been spotted so far - fully pleased to use the app. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Connecting Salesforce records with the respecitve Jira tickets; creating associated Jira tickets with the SFDC records once the specific criteria are met. ### 23. Excellent Connector - Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Benny M. | Vice President, Revenue Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The app is very easy to install, took very little input from our Development team, and the customer support is superb. This app was an definitive upgrade from our previous solution. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** I have not experienced any issues with Peeklogic. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** We use the connector for our support team to escalate cases from Salesforce to our development team in Jira and for communications between the teams. ### 24. Does what it promised! Very intuïtive for the users to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** A free version of the connector exists for when you're requirements are super basic. However, when the requirements become more complex, the PRO version delivers! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** The setup process is quite cumbersome but that just typical Salesforce integration stuff. You have to create named credentials, auth providers, connected apps. Go back and forth between Salesforce and Jira, but you need to communicate with a jira admin because you might not have the correct rights, etc. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Visibility on jira issues that are linked with Salesforce cases. Some of the support teams are not in salesforce, but need to work on a case sometimes. Now case creation is seamless as you can set default values, and it offers visibility on the jira ticket from within salesforce! ### 25. A really great, easy to use app for connecting Salesforce and Jira! **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron H. | Senior Salesforce Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The best part of this tool is how flexible it is. You can create Jira issues on the salesforce side manually via a form that you customize according to your object configuration. Or you can set issues up to be automatically created when certain conditions occur. The peeklogic team is really responsive and super helpful when it comes to answering all of our questions. But it's an all around great tool so we don't need a ton of assistance. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Nothing at the moment. Maybe more engaging tutorial content for how to use the many different features. It would help to have video content in this regard. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** It's helping us link our CRM and our project management tool so we can create Jira tickets from within salesforce directly from requests (cases). We can also sync certain fields like status between the request and the Jira issue. So when something is marked as done in Jira, it is marked as done in Salesforce. ### 26. Very Useful Solution **Rating:** 4.5/5.0 stars **Reviewed by:** gabs v. | Business Process & Automation Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The seamless integration between SF and Jira allows for easy case creation and monitoring **What do you dislike about Peeklogic Connector for Salesforce and Jira?** None that I can think of at this moment. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** We were looking for a solution that will allow our team to easily create, append, and montir jira tickets based on various Salesforce objects. ### 27. Great integration tool for Salesforce and Jira! **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan L. | Technical Team Lead - Salesforce, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Easy to set up and use. Great support from the team! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** If you have multiple Jira instances you want to connect to the same Salesforce instance, it requires an additional managed package installed. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Peeklogic Connector bridges Salesforce and Jira, enabling smooth data synchronization between the two platforms. It automates key tasks such as order processing, inventory management, updating customer information, and invoicing. By cutting out the need for manual data entry, it minimizes errors, eliminates duplicate work, and ensures everything is always up-to-date in real time. This makes managing sales, financials, and operations much more efficient and seamless across both systems. ### 28. Good Connection for Salesforce and Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Kajal S. | Salesforce Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Peeklogic have exceptional support team. Whenever we've encountered an issue or had a question, their support team has been incredibly responsive and helpful. They consistently provide quick answers and effective solutions, ensuring that our operations run smoothly without interruption. Peeklogic's team is highly receptive to implementing new requests. They take our feedback seriously and added features that meet our specific needs. Their commitment to customer satisfaction is truly impressive. it's easy to configure from an admin side, making setup and ongoing management an easy task. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Please provide two way syncing option in free version **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Allows us to create and link existing Jira Issues to Salesforce cases, and vice versa. It also allows us to automate the changing of case field values. ### 29. Efficient connector between JIRA and Salesforce **Rating:** 4.5/5.0 stars **Reviewed by:** Jérémy T. | IT project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** We installed Peeklogic JIRA Connector in our JIRA instance and it works as expected. We are able to link SF cases to JIRA tickets, and our JIRA users (developers mainly) can have an overview of the SF cases linked to their tickets (user stories, bugs for example). Peeklogic is also very helpful in the onboarding, and help to configure flows and automations involving both JIRA and Salesforce. I recommend! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Not easy to use at first sight. Administration is quite heavy (actions of duplication could help, or even better allow to apply a configuration to multiple objects). **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Link between the customer support using SF and the product teams using JIRA ### 30. Smooth and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Siva Kumar K. | Operations Support Systems Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Peeklogic is easy to install, there on-boarding process is very smooth without any issues. I must say one of the best support team with good technical team **What do you dislike about Peeklogic Connector for Salesforce and Jira?** User Interface Configuration is little overwhelming **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Peeklogic Connector seamlessly links Salesforce and Jira, ensuring smooth data flow between the two platforms. By removing the need for manual input, it reduces errors, prevents duplicated tasks, and keeps everything updated in real time. This makes it much easier to manage sales, finance, and operations across both systems in a unified and efficient way. ### 31. Very Customizable product with an amazing suppor team **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen K. | Director of Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** This product is very customizable which is what my team needed for a solution. We have very unique use cases and the peeklogic team was able to help us solution **What do you dislike about Peeklogic Connector for Salesforce and Jira?** There does require a lot of set up to get the connector to work correctly but the peeklogic team was able to help support. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** tickets coming into salesfore are automatically created in our jira board to be prioritized and worked ### 32. After A Year... No Issues At All **Rating:** 5.0/5.0 stars **Reviewed by:** Adam C. | VP Resource Management and Workforce Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** We are using the Salesforce to JIRA connector. It has performed admirably with out issue since we first deployed it. After a year of using the product, it works behind the scenes without anyone realizing it is there. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** So far, nothing comes to mind. Things have been working well. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Connecting Salesforce to Jira was a challenge without Peeklogic. We were able to deploy the system quickly without dev resources on our end. ### 33. Great Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Pili S. | Manager of Technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** It allows us to analyze bugs linked with customers and great customer support **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Sometimes it doesn't load and you have to double click **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** allows us to analyze bugs linked with customers ### 34. Simple and works **Rating:** 4.5/5.0 stars **Reviewed by:** Marc W. | VP Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** We use the app to create visibility between first (salesforce case) and second level support (Jira issue). Its simple and works well for us. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** I dont really have anything to complain. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Creating visibility from Salesforce into Jira. ### 35. Good integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Smooth integration between the 2 platforms **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Sometimes I have to click on the buttons twice to make it work. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Helps with the reports ### 36. Outstanding Support & Customized Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** It is a highly customizable solution and they have a great support. They go above and beyond to assist, ensuring that they find a solution to any requirement. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** They didn't have an out-of-the-box solution for some of our needs so it took some time to build them but they are very committed to building a custom solution. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** The ability to open Jira tickets directly from Salesforce, track them in Salesforce, and link them to Salesforce records makes daily work more efficient for users. ### 37. Helps solve our business challenge **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** I like there customer service and their fast action **What do you dislike about Peeklogic Connector for Salesforce and Jira?** An occasional bug here and there. They seem to work them out quickly **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** It's great how it helps us connect the dots on bugs and how they impact customer accounts ### 38. Peeklogic Connector review **Rating:** 5.0/5.0 stars **Reviewed by:** Nuno M. | Salesforce Admin and Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The quick support they have, they're always available to help us **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Maybe I would improve the developer's documentation. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** The support team started escalating the tickets to the product team, which helps us a lot and reduced our effort on that. ### 39. Excellent Solution for integrating Case management with Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** We needed to leverage both Salesforce Case Management for business users and Jira for technical users, and Peeklogic provided the perfect solution to meet our requirements. The setup and configuration were straightforward, and the system performed exactly as expected. Overall, we are extremely satisfied with our experience. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** The solutions works as described. Nothing to complain. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Ability for business users to log their request with Salesforce Case management and the same to be dealt with by the development team in Jira. ### 40. Great tool, very well thought out **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The functionality of the tool met all our needs that other tools do not. It has a simple to use interface for set up, flexibility to prepopulate and default values when creating jira issues, provides for individual user authentication into Jira if needed (or a single named integration user) and provides a great user interface for creating, finding/associating, and viewing Jira information. The reporting capabilities are also better than other connectors as the Jira data is copied into custom objects in Salesforce, giving the ability to report on Jira issues just like any other salesforce data. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Would be great if we could use SSO to Jira to authenticate, but not the end of the world that we can't **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Today users leave our CRM to go to Jira to create Issues. To see updates, they have to go to a different system instead of being able to view updates from within the record they manage in the CRM. By allowing users to create, view, update Jira issues from within the CRM, it will save time from having to navigate out of the CRM to another system - users can see everything in one place. ### 41. Great and easy application that enables our support teams to work across both Service Cloud and JIRA **Rating:** 5.0/5.0 stars **Reviewed by:** Jack V. | Senior Program Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** - Easy to install - Great customer service and support team - Good interface in Salesforce Service Cloud! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** - Nothing, does what it promises - Took a bit of time to get payment agreed, but not really a fault on Peeklogic **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** - Allows us to report bugs to our internal dev teams when customers are raising cases in Service Cloud (Salesforce) ### 42. Quick setup and highly customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Tanner G. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** I like that we were able to use our existing Jira Service portal configurations in Salesforce without having to rebuild all the same logic. Quick and easy to maintain! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** The lightning component is only in a table view, so that limited us to where we could place it on our page. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Visibility and streamlining processes with support and our backend project/engineering teams. ### 43. Excellent tool and great support team **Rating:** 5.0/5.0 stars **Reviewed by:** Petar P. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** It's been an excellent tool that seamlessly integrates with our existing workflows making our teams more efficient in multiple ways. It's intuitive and has significantly reduced manual steps that were needed beforehand. Highly recommend it for any organization! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Nothing bad or any bumps on our path to using the Peeklogic connector. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** The main benefit is the seemless comment integration and ability to have fast and transperant updates on our tickets. ### 44. Great Salesforce & JIRA Integration with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The setup and configuration are very simple. Their Support team has been a pleasure to work with, always responsive, no matter the time, and readily available to assist with any questions. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** There is nothing to remark here. Just look forward to continue to see future updates **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Leverage Salesforce Case Management saving time to our customer support team ### 45. Easy to configure tool, and extremely helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Akshat J. | Lead Salesforce Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Easy configuration and documentation on setup. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** The UI of components can be improved.... **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** It helped us integrated SAlesforce and Jira. ### 46. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Chris R. | Salesforce Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The Peeklogic Connector is a game-changer for integrating Jira and Salesforce! It seamlessly fuses these two platforms, significantly streamlining case resolution tracking in engineering. The efficiency and ease of configuration make this connector an invaluable tool for any team looking to optimize their workflows. Highly recommended! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** the comments and notifications back and forth could be improved. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** The Peeklogic Connector is a game-changer for integrating Jira and Salesforce! It seamlessly fuses these two platforms, significantly streamlining case resolution tracking in engineering. This has not only enhanced our SLA compliance but also boosted our customer satisfaction rates. The best part? The entire setup took only about 7 minutes! The efficiency and ease of configuration make this connector an invaluable tool for any team looking to optimize their workflows. Highly recommended! ### 47. The best tool on the market for integrating Salesforce with Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara G. | Sr Solution Architect, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** It makes everything very easy, very fast, ultra configurable, allowing you to implement many use cases from both Salesforce and Jira. In addition, the support is top notch, they are always available to solve your doubts or errors in a very accurate way. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Could have more developer documentation to do the things without request support **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Visibility of the Jira tickets in salesforce, and reporting ### 48. Peeklogic Review: Efficient and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Itay A. | Salesforce Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Peeklogic have exceptional support team. Whenever we've encountered an issue or had a question, their support team has been incredibly responsive and helpful. They consistently provide quick answers and effective solutions, ensuring that our operations run smoothly without interruption. Peeklogic's team is highly receptive to implementing new requests. They take our feedback seriously and added features that meet our specific needs. Their commitment to customer satisfaction is truly impressive. it's easy to configure from an admin side, making setup and ongoing management an easy task. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** We are using peeklogic for 2 weeks now, have nothing we dislike so far. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Creating and linking sfdc cases to Jira tickets in a live connection while minimizing errors despite the complex process ### 49. Amazing tool with even more amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** Seamless integration and exceptional support from Peeklogic! **What do you dislike about Peeklogic Connector for Salesforce and Jira?** Absolutely nothing. The team is exceptional **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** This is solving a huge problem for us with integrating salesforce and Jira for a fraction of the cost of other tools ### 50. Peeklogic Jira Connector great for connecting your Jira and Salesforce orgs **Rating:** 5.0/5.0 stars **Reviewed by:** Ricky R. | CRM Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Peeklogic Connector for Salesforce and Jira?** The Peeklogic Connector was easy to install and get up and running quickly. My team likes being able to create jira tickets from a Salesforce case or looking for an existing ticket. We also like the upgrade option should we need additional functionality. They were also willing to hop on a call when I got confused with a step during the set-up process. **What do you dislike about Peeklogic Connector for Salesforce and Jira?** I got confused with the UI when I had the integration disabled but I thought it was enabled. But maybe this was just me so not a big deal. **What problems is Peeklogic Connector for Salesforce and Jira solving and how is that benefiting you?** Integrating Jira and Salesforce allows us to be on top of letting customers know when bugs and features requests have been resolved. - [View Peeklogic Connector for Salesforce and Jira pricing details and edition comparison](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-22+07%3A28%3A46+-0500&secure%5Bsession_id%5D=e378bbd0-f61c-40ac-a5db-5177908516f3&secure%5Btoken%5D=ac5351279d72c2bd812dfed3ea32f664b7d63df0e264cbd8ff27669808dc82da&format=llm_user) ## Peeklogic Connector for Salesforce and Jira Features **Data** - Scalability **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Development** - Low-Code - Customization **Security** - Authentication - Compliance **Management** - Third-Party Apps - White Labelled - Workflow - Self-Service - Monitoring - Notification **Application Integration** - Third Party - Scalability - Workflow Automation - Connectivity ## Top Peeklogic Connector for Salesforce and Jira Alternatives - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,062 reviews) - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (750 reviews) - [Albato](https://www.g2.com/products/albato/reviews) - 4.6/5.0 (508 reviews)