Jimena T.
JT
Jimena T.
Intérprete médico
Small-Business (50 or fewer emp.)
"Effortless Payment Receiving Made Simple"
4.5/5
What do you like best about Payoneer?

It's very straightforward to use when it comes to receiving payments. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

A minimum amount is required before you can transfer money to your bank. Review collected by and hosted on G2.com.

Leonela P.
LP
Leonela P.
Sign-Up Coordinator
Mid-Market (51-1000 emp.)
"Easy to Use and Get Paid, but Payment Fees Feel High"
3.5/5
What do you like best about Payoneer?

ease of use and ease of receiving payments Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

The payment fees are very high, not only for receiving payments on the platform but also for sending payments from Payoneer to another account. Review collected by and hosted on G2.com.

Alexia S.
AS
Alexia S.
Appointment setter
Small-Business (50 or fewer emp.)
"Best app"
5/5
What do you like best about Payoneer?

It is easy user friendly and allows timely transfers Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

The currency conversion rate is pretty low. Review collected by and hosted on G2.com.

Mohammad Kashif N.
MN
Mohammad Kashif N.
UI/UX Developer
Design
Small-Business (50 or fewer emp.)
"Payoneer is Unreliable No Transparency, No Accountability"
0/5
What do you like best about Payoneer?

| used to appreciate Payoneer's ease of receiving international payments and their wide acceptance on freelance platforms. However, all of that is meaningless if they can suddenly block accounts without warning, refuse to provide reasons, and hold funds without accountability.

A financial service should prioritize trust and transparency, but Payoneer has failed in both. After 14 years of loyal usage, my account was blocked for an unspecified "security violation,; and they refuse to explain why. This raises serious concerns about their reliability and data security. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Lack of Transparency, Unjustified Account Blocks, and Poor Customer Support.

Payoneer suddenly blocked my account after 14 years of consistent usage without any warning or valid explanation. Their support team keeps giving generic, copy-paste responses saying that their 'security team detecteda violation,' yet they refuse to disclose what that violation is.

This raises serious concerns about trust and reliability. If a financial service can arbitrarily freeze funds, refuse to provide reasons, and ignore customer concerns, how can anyone trust them?

This raises serious concerns about trust and reliability. If a financial service can arbitrarily freeze funds, refuse to provide reasons, and ignore customer concerns, how can anyone trust them?

Additionally, I have submitted confidential legal documents over the years (national lD, business registration, tax details, etc.), yet Payoneer has not clarified whether my data will be deleted or misused. Their handling of customer accounts and data security is deeply concerning.

No business or freelancer should have to operate under such uncertainty. If Payoneer can do this to a verified, long-term user, they can do it to anyone. Review collected by and hosted on G2.com.

wahbi h.
WH
wahbi h.
Freelancer
Mid-Market (51-1000 emp.)
"Amazing I really recommend it"
5/5
What do you like best about Payoneer?

The fastest way to receive payment , also it provides good cards Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Actually there is nothing to dislike except verifying the adresses sometimes it is really hard Review collected by and hosted on G2.com.

Kenny K.
KK
Kenny K.
Principal
Small-Business (50 or fewer emp.)
"Payoneer Canceled My Transaction Without Review – $65,000 in Limbo!"
0/5
What do you like best about Payoneer?

The only decent thing about Payoneer is their interface—it’s clean and easy to navigate. But what’s the point of a nice-looking platform when the backend is absolute garbage? Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Payoneer is a scam. They canceled an incoming transaction without even reviewing the invoice, yet they can’t provide proof that the funds were refunded. I asked them to send the money back to my client, and they refuse to show any evidence that the refund was processed.

Now, over $65,000 is stuck in limbo after just four days of use. Meanwhile, I see countless other people complaining that Payoneer stole their funds too. They claim refunds take "7 to 10 business days" for a process that should take ONE day max with any normal bank. But after the waiting period, they just send a nonsense letter saying they’re still holding onto the money—or come up with some wild excuse.

I’ve used various banks and payment processors, but Payoneer is by far the most incompetent. They block accounts out of nowhere for "reviews," then demand endless documents. You send them what they ask for, and they come back with even more pointless requests.

For example, they asked for:

A screenshot from my client’s interface on the date they made the transfer—who even asks for that?

Invoices and contracts, which I provided, and they still declined the transaction.

All this after already approving my KYC. And to make it worse, they keep sending the same compliance questionnaire over and over, even after it’s been completed and successfully reviewed.

This isn’t a payment processor—it’s a money trap. Avoid Payoneer unless you want to fight for your own funds while they stall and make excuses. Review collected by and hosted on G2.com.

Jorgelina V.
JV
Jorgelina V.
Profesional de inversiones
Small-Business (50 or fewer emp.)
"Easy Interface and Trustworthy, but Fees Can Be High"
5/5
What do you like best about Payoneer?

The easy interface that it has and its trustful Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

I think sometimes depending the other platforms, the fees are high Review collected by and hosted on G2.com.

Arturo  H.
AH
Arturo H.
Spanish Interpreter - Contractor
Small-Business (50 or fewer emp.)
"FAST AND SECURE. RELIABLE."
5/5
What do you like best about Payoneer?

I've been using Payoneer since 2020 for both personal and business and I love how convenient it is. Is easy to receive payments and I've never had issues withdrawing my money. One time they were reviewing a deposit i received and requested I send an invoice to show where it was coming from, i sent it in the morning and 2 hours laters it was reviewed and approved. Really fast service! Other companies could take 2 business days to do the same thing. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

The only thing I don't love about Payoneer is that on top of the 1% fee to receive the money. they charge 3% to send the money to my bank account. I think that when sending large amounts of money 3% can be a lot. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Bad experience with payoneer"
0/5
What do you like best about Payoneer?

I think it has a good UI and it is not difficult to use. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

They never approved me. I was never notified of the reason I could not be offered service by them, although my credit score is perfect and never had any issue with a financial service provider. They never told me any reason and never suggested a way to fix it if the issue was something that I made. I do understand that you need to be careful of who your customers are, but I was just using it to be paid by the company I work for. I also submitted valid documentation, but they still refused to offer me the service, which have never happened to me. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Convenient way to get paid around the world"
4.5/5
What do you like best about Payoneer?

I like the streamlined design on both the browser app as well as on mobile. Everything is clearly laid out, and there is no clutter. I use the debit card from Payoneer regularly, and the apps offer a convenient way to check my balance and set limits on daily transactions. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

I wish there were more expense tracking tools, as well as more detailed account statements. Review collected by and hosted on G2.com.