Angel B.
AB
Angel B.
Customer Support Supervisor
Small-Business (50 or fewer emp.)
"Stay away from this app"
0.5/5
What do you like best about Payoneer?

Múltiple currency cards that allows you to avoid exchange loss Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

They have totally control over your account and they will close it without any previous contact giving you problem almost every month with something new Review collected by and hosted on G2.com.

Arslan A.
AA
Arslan A.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Payoneer Scam Me 210 Pound"
0/5
What do you like best about Payoneer?

There is nothing good about that fruad company Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Hi, Today I will share my worst experience with So Called payment receiving company Payoneer. I have requested the payment from my client which was rejected due to technical reasons now its been one month payoneer is not reversing my client payment. I have contacted on all the platforms.

They are telling my about my payment and asking me to wait for more months.

I have talked to many freelancers who are facing the same issue.

and after 12 months payoneer did not refund their payment also.

Thay are holding their customers money without any reasons and telling them when will they get their payment back.

I though this platform will help me to get my money back from Thief company Review collected by and hosted on G2.com.

Elad b.
EB
Elad b.
Small-Business (50 or fewer emp.)
"THE WORST COMPANY IN THE WORLD"
0/5
What do you like best about Payoneer?

Nothing. Firstly, they don't explain things in a clear way. Secondly, they mistreat clients. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

We opened an account and verified it.

After that, we send payment requests to clients.

The clients had to sign up to Payoneer in order to pay (weird, but ok), and performed the payment. Payoneer even charged them!

After several hours we recieved a notification that the payment was cancelled, without providing any reasoning!

We approached the customer service, which is the worst I've ever spoke with. They can't answer anything that they don't have a written answer to, and they even admit it...

We were told that the payment was declined becuase our Line of Business is not supported. Now I ask:

1. What is it supposed to mean? You approved and verified our account. You know exactly what is our use case and we spoke with a slaes agent from your team who verified our use case and approved it!

2. Why did you let me send payment requests to clients and let the client pay? Why did you charge the clients!? All of that, considering that you already knew thay my Line of Business is allegedly not supported?

Then, why didn't you let me know that my Line of Business is not supported? You just send a notification that the payment was declined without any reasoning and becuase of you I had to talk to clients and ask them if their band respect their credit card or is there a problem. That's a disgrace. The worst expirience ever.

Moreover, your customer service can't provide any explanation. They just say they understand and send me to some articles about prohibited transactions. The funniest thing is that our services aren't even listed on the prohibited transactions!

Payoneer is the worst company in the world, unreliable and can't be trusted. So much damage to our reputation and for what?

You should be embarrassed. Review collected by and hosted on G2.com.

Dax O.
DO
Dax O.
Head of Sales
Small-Business (50 or fewer emp.)
"CRAPPY CUSTOMER SERVICE"
1/5
What do you like best about Payoneer?

THE LEAST AMOUNT OF DEDUCTIONS. IT DOESN'T CHARGE MUCH FOR THE TRANSFERS BUT YOU GET THE SERVICE YOU PAID FOR. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

THEY HAVE THE WORST CUSTOMER SERVICE AND TURNAROUND TIME. DON'T BE SURPRISED IF YOU HAVE BEEN A LONG TIME USER AND THEY SUDDENLY ASK FOR ADDITIONAL REQUIREMENTS WHILE PUTTING YOUR MONEY ON HOLD! Review collected by and hosted on G2.com.

Tyrone H.
TH
Tyrone H.
Founder
Civic & Social Organization
Small-Business (50 or fewer emp.)
"Perfect and Reliable"
5/5
What do you like best about Payoneer?

Have no bank account, fear not. I have been using Payoneer for years now and it is absolutely reliable you can learn about funding partners and then join and make some money so-long. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Payoneer is well-prepared, simple, and easy to navigate, I haven't faced any significant challenges since I started using the service. ATM card delivery however only comes after you make 100usd plus, however that is fair considering the card is secure and can work worldwide. Review collected by and hosted on G2.com.

Victor C.
VC
Victor C.
Creative Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Constant Website & Customer Service Issues"
0/5
What do you like best about Payoneer?

Their logo is kinda cute, but is actually a rip of the Social Circle show on Netflix... Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

I've spent hours with Payoneer trying to pay a vendor who uses this service, and every single time, there is an issue. The customer service team in place has no clue what their system is doing; swearing payments have gone through but won't provide any proof. You'd be considered lucky if they even understand the issue you're calling about without having to explain it over and over.

You could spend 4 hours using Payoneer or 2 seconds using PayPal or Wise. How do you value your time? Review collected by and hosted on G2.com.

FS
Feyisetan S.
Virtual Administrative Assistant
Internet
Small-Business (50 or fewer emp.)
"Use Payoneer at the expense of your sanity!"
0/5
What do you like best about Payoneer?

I do not like a thing about Payoneer - their services have suddenly become poor Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Payoneer mentioned in an email that they’ve escalated my complaint so I will receive a reply within 24 hours. However, I received no tangible response other than apologies in 3 days, after 24 hours. Mind you; I have experienced very delayed payments 4 consecutive times now.

I repeat: Payoneer is unfair and inhuman! Therefore, use Payoneer at the expense of your sanity! Review collected by and hosted on G2.com.

Danny C.
DC
Danny C.
Lab
Small-Business (50 or fewer emp.)
"Dumb policy regarding receiving a new card!"
0/5
What do you like best about Payoneer?

No response

Untrained live chat personnel

Rejects payments whe your card expired what freaking payment company does that

Tells you that u need to have 200 USD in the account to recieve a new card

Fine..but how??? Since I can't recieve a dingle penny now???? Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Slow to respond anddumb policies

That does not male sense Review collected by and hosted on G2.com.

Mohammad R.
MR
Mohammad R.
Game Developer
Small-Business (50 or fewer emp.)
"Customer"
2.5/5
What do you like best about Payoneer?

It is much faster, now a days its becoming more popular, everyone enjoy using it. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Lot of taxs and services charges, Not good for low amount Transactions . Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
UI
Verified User in Individual & Family Services
Small-Business (50 or fewer emp.)
"Locked out of my account* Run by bots and minimum wage staff"
0/5
What do you like best about Payoneer?

Nothing, as at was tricky to set up, random charges without prior explanation. Horribe service. Review collected by and hosted on G2.com.

What do you dislike about Payoneer?

Locked out of my account as security answers are incorrect, Thats it. there is no way around it. Run by bots and min wage staff. Review collected by and hosted on G2.com.