Top Rated PayIt Alternatives
Competent, responsive, and friendly team from implemenation to support. User experience is great. Chatbot is nice. Reporting and admin tools are decent. Review collected by and hosted on G2.com.
Implementation and support of Point of Sale devices in the Collections office was bumpier than expected. Sometimes there is confusion when we submit a help request on a customer's behalf. Review collected by and hosted on G2.com.
6 out of 7 Total Reviews for PayIt
It was great to be able to offer these services to our customers and lesson the manpower to process the payments
Our office and the PayIt staff are always working to improve the customer's experience
I think the team we are working with is great, they are always open to ideas and making suggestions to us so that we as a team are always improving the customers' experience Review collected by and hosted on G2.com.
PayIt employees work really hard to troubleshoot any issues
There is nothing I dislike about PayIt, the only issue I have is it sometimes takes a while for them to find the problem.
But when they find the problem they fix it and look for ways to prevent it from happening again Review collected by and hosted on G2.com.
How flexible they are with their platform, how easy it is to use their service, and their assembled team is phenomenal. Review collected by and hosted on G2.com.
Not much; I mean, we had partnered with Payit in 2016 when they had only handful of clients and some of the early growing pains were related to that but overall I'm really happy with their support and services. Review collected by and hosted on G2.com.
The PayIt application is easy for our customers to use. The company has been responsive to our needs and helped us find solutions to assist our customers more efficiently. Review collected by and hosted on G2.com.
We asked for some added features and believed that they were available, but due to programming challenges, they were not part of the roll out in phase one. PayIt has been working on these features, and we are hopeful they will be available later in the year. Review collected by and hosted on G2.com.
PayIt has helped our office to bring more digital services to our residents. We wanted to enhance our online presence for a while, but the service we had before them wasn't cutting it. PayIt took our wishlist and made it a reality. They did it quickly, and they did it professionally. They are hands-on and keep you up to date every step of the process. Working with PayIt we quickly offered an omnichannel payment solution to our users, increasing collections and user satisfaction. Review collected by and hosted on G2.com.
It is hard to come up with a dislike for PayIt. We have a great relationship with them, and they continuously work with us to develop and expand our product. Review collected by and hosted on G2.com.
• Reduce processing fees for Cabarrus County constituents
• Simple, easy to use digital interface for a 5-star customer experience
• Secure online payments with real-time API update of the system of record
• Satisfying reporting and reconciliation process for the finance department
• Accept property tax payments via web/mobile app and at the Point-of-Sale
•Citizen digital wallet
•Ability to schedule payments
•Ability to make partial payments Review collected by and hosted on G2.com.
•Limited ability to customize point-of-sale paper reciept Review collected by and hosted on G2.com.
