It’s easy to use, offers many features, and has a portal for owners to login it. Collecting dues is a breeze. Review collected by and hosted on G2.com.
There isn’t much I dislike about the software other than the cost (which isn’t terrible anyway). Review collected by and hosted on G2.com.
PayHOA is specifically designed for Homeowner Associations (HOA). It has the capability to process Accounts Receivable & Accounts Payable Invoices. It maintains a "Balance Sheet" and "Budget vs. Actuals Income Statement" within its base product, in addition to a number of other reports. It has a bank interface which allows for correlation between PayHOA system balances and posted transactions at your bank. It's relatively simple to use from an accounting perspective, though it does have a few quirks relative to processing. However, once you understand these quirks, it's easy to compensate & adjust during processing. Monthly subscription costs are very reasonable, especially when compared with QuickBooks. In addition, PayHOA has an HOA Member portal which allows the HOA Member to review a variety of documents specific and functions associated with their account with security to ensure only they can see such documents or functions. Review collected by and hosted on G2.com.
PayHOA has a third-party bank interface which doesn't always work in a timely manner. Often times posted bank transactions in the interface take 2 or 3 days to catch up with actual posted transactions at the bank. This makes balancing the bank and the PayHOA system somewhat frustrating when attempting to review PayHOA's "Transactions" page. That said, the third-party interface does eventually catch-up within 3-days. I've had to work with PayHOA Support on several issues and for the most part they respond relatively quickly. I'm currently working with PayHOA Support on an issue with Credits not posting prior to Payments (Cash Basis). In addition, you oftentimes have to update the PayHOA system manually to get account balances to reflect recent changes. That said, you must also remember to refresh the web browser to see the changes on the webpage. This is not an automated process during the system update. The system nomenclature uses the term "Invoices" when reviewing or printing invoices, but in actuality it's referring to individual assessments as opposed to invoices. There doesn't appear to be a way to print independent invoices after they have been created, just individual assessments in total. I can't find a way to print a specific grouping of assessments which make up a particular invoice. It would also be nice to have drill-down capability within reports, but I may be asking for too much at this design point. Review collected by and hosted on G2.com.
