Zachary P.
ZP
Zachary P.
Financial Controller
Small-Business (50 or fewer emp.)
"Customizable, Time-Saving, but Needs Better ERP Integrations"
4/5
What do you like best about Payhawk?

I like Payhawk's completely customizable workflows and easy reference for accounts payable items. The mobile app and Slack integration with AI assistance are standout features that save time and simplify all processes with complete digitization and automation. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Integration to our ERP had to be built and was not native - clunky Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

We're glad to hear that you are enjoying the customizable workflows, easy reference for accounts payable items, and the time-saving features of our mobile app and Slack integration with AI assistance. We understand the importance of seamless ERP integrations and are continuously working to improve in this area. Thank you for your feedback!

MI
Marina I.
Finance Associate
Mid-Market (51-1000 emp.)
"Payhawk has reduced the manual workload and consolidated many functions into a single platform."
4.5/5
What do you like best about Payhawk?

Payhawk has significantly streamlined expense tracking, from the moment an expense is created all the way through to payment. The processes for invoice approval and payment are now much simpler and are handled directly within the platform, unlike previous tools we used. The accounting team has everything centralized in one place, which has made the work of finance, accounting, project teams, and controlling much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

The only issue we’ve encountered with Payhawk so far are occasional errors when submitting invoices, but the Payhawk Support team is always responsive and resolves problems as quickly as possible. Additionally, some functionalities we require — such as partial invoice payments and grouped payments with credit note deductions — are not yet available, but the Payhawk team is actively working on implementing these features in the near future. Review collected by and hosted on G2.com.

Tim R.
TR
Tim R.
Mid-Market (51-1000 emp.)
"Intuitive UI Simplifies Expense Management"
4/5
What do you like best about Payhawk?

I find Payhawk quite intuitive, and it has a nice UI. Overall, it's just pretty good. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

I think I once added a second attachment, and it didn't really wasn't seeable. So that would be nice. Or seeing total sum of owed to your organization. So you can see that you'll still get back about, for example, €400. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Hi Tim! Thank you for your valuable feedback! We appreciate you taking the time to share your thoughts on Payhawk.

Regarding your points:

*   Second attachment visibility: Payhawk does support uploading multiple files to your expenses through the web portal, mobile app, and Mailbox. It's recommended to use PDF for documents and PNG for images for best compatibility across all channels. If you experienced an issue where a second attachment wasn't visible, it might be related to how the expense was split or a display anomaly.

*   Total sum owed to your organization: For Group Administrators, the Group dashboard provides a clear overview of expenses. The "Expenses due" tab specifically displays the total amount of reviewed unpaid bills and reimbursable expenses that are due before the current date. This functionality allows you to see the sum of money owed to your organization, such as outstanding reimbursements.

We hope this clarifies the functionalities available within Payhawk.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"THis is the best solution for check and control expenses that I ever tried"
4.5/5
What do you like best about Payhawk?

They started with the AI agent! I have to say that it's so great to receive help Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

And there's a new feature of travel management that I need to test. You can request a trip and the AI agent shares with you the best options. Review collected by and hosted on G2.com.

Response from Magdalena Hristova of Payhawk

Hey there - thank you for writing a comprehensive review of Payhawk that mentions key features such as our native integrations to ERPs and accounting software, Multi-entity management, Per Diems, bank transfers, etc. Really good to hear that our solution adds this much value to your finance team!

Of course, if you experience any issues (however small they may be), always feel free to ping our Support team!

Best,

Magdalena

Lluïsa .
L
Lluïsa .
Responsable de Contabilidad
Mid-Market (51-1000 emp.)
"Easy to use and with hassle-free export"
4/5
What do you like best about Payhawk?

It is easy to use and allows you to export the work to other programs without complications. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

The configuration of the integration with our ERP was slower than expected. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

We appreciate your positive feedback about the ease of use and export functionality of Payhawk. We apologize for any inconvenience caused by the slower configuration of the ERP integration. Your input helps us to improve our services and we are committed to enhancing the integration process for our customers.

Ivan G.
IG
Ivan G.
Chief Accountant
Small-Business (50 or fewer emp.)
"Strong Pricing & ROI, but Onboarding Could Be Smoother"
3.5/5
What do you like best about Payhawk?

Most helpful about Payhawk is Pricing/ ROI Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Maybe the onboarding doesn't go so smooth as I would like Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Thank you for sharing your experience. We're pleased that you find our pricing and ROI beneficial. We acknowledge your feedback about the onboarding process and will work to make it smoother for our users.

PD
Parth D.
Manager, Finance
Mid-Market (51-1000 emp.)
"Driving Efficiency and Visibility in Finance"
5/5
What do you like best about Payhawk?

1 - All-in-One Spend Management - Combines expense management, corporate cards, invoice processing, and reimbursements in one platform—reducing the need for multiple tools.

2 - Seamless Integration with Accounting Software

3 - Efficient Expense Reporting

4 -User-Friendly Interface

5 - Payhawk support is absolutely best in helping out with any issues. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Learning Curve for Non-Finance Users - While the platform is clean, some employees (especially non-finance staff) find it slightly confusing at first, particularly around categorization or receipt uploads. Review collected by and hosted on G2.com.

Sofija D.
SD
Sofija D.
"Effortless Expense Management with Stellar API Integration"
5/5
What do you like best about Payhawk?

I appreciate Payhawk's seamless integration with Business Central and its intuitive interface, which makes it easy for everyone to use. The API connection to Business Central saves us a lot of time. It has great OCR capabilities that capture invoice details and pre-populate fields such as date, amount, invoice number, description, expense category, and specific dimensions. When reviewed and confirmed, this information appears on Business Central, and the payment appears in the payment journal as soon as the invoice is posted. I'm satisfied with all features, and they provide frequent updates, constantly fix bugs, and are quick to reply if any support is needed. They consistently come up with improvements. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Nothing. Review collected by and hosted on G2.com.

Ritu S.
RS
Ritu S.
"Effortless Invoicing with Payhawk's AI"
5/5
What do you like best about Payhawk?

I find Payhawk incredibly easy to use, making it highly adaptable for anyone, which is a major advantage for our team. The AI feature is very beneficial as it reduces the need for manual work, significantly streamlining our processes. I appreciate that the request tab and expense tab cater exactly to my job role requirements, providing me with efficient tools for managing my tasks. The initial setup was straightforward and understandable, which made transitioning to Payhawk a smooth experience. Additionally, our team switched from another product, Kloo, because Payhawk met all our expectations and effectively helps maintain our records, proving its reliability and effectiveness. Overall, Payhawk stands out as a superior product that delivers on all fronts, and I would highly recommend it with a score of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Sometimes, Payhawk does not fetch the details and I have to keep refreshing my tab. Review collected by and hosted on G2.com.

Richard C.
RC
Richard C.
Head of Technology
Mid-Market (51-1000 emp.)
"Effortless Expense Management, Quick Setup"
5/5
What do you like best about Payhawk?

I like how Payhawk makes expenses and card management easy for me. Its ease of use is one of the things I appreciate the most. I find it really convenient that expenses automatically match, and the ease of uploading receipts is impressive because it makes the process very quick. Additionally, the initial setup was very, very easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Support could be quicker, and there should be more out of hours contact available on the chat. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Thank you for sharing your positive experience with Payhawk. We're thrilled to hear that you find the ease of use and quick setup beneficial. We understand your concerns about support response time and out-of-hours contact, and we will strive to improve in those areas.