Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Clear, Efficient Expense Management That Saves Time"
4/5
What do you like best about Payhawk?

A clear and efficient way for our employees to pay for business expenses, uploading receipts instantaneously and making accurate expense category allocations. It saves time for both the employee and the finance department. Good customer service Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

the only downside we have experienced is there have been some updates to PayHawk which has changed the view we see. However, when we have highlighted this through the customer service, these issues have been resolved quickly and efficiently Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Thank you for highlighting the quick and efficient resolution of issues by our customer service team. We strive to provide excellent support for our users.

LD
Luis d.
Small-Business (50 or fewer emp.)
"Simplify Expense Control Effectively"
4.5/5
What do you like best about Payhawk?

I use Payhawk to make and control corporate expenses. I like the efficiency of having virtual cards quickly and the control of expenses through its platform. Additionally, both the mobile app and the web are very intuitive and store all expense information in an organized manner. I also like that we can associate our projects with those expenses. Moreover, it was a great advancement for us that our accounting software Odoo could connect with Payhawk. The initial setup was very good, easy, and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

I think the exchange rate could be made more visual. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Thank you for sharing your positive experience with Payhawk!

Glad to hear that you find our platform efficient, intuitive, and helpful in managing your corporate expenses. Your feedback about the exchange rate visibility is valuable, and we will take it into consideration for future improvements. Vey happy to know that the integration with your accounting software Odoo has been beneficial for you. If you have any further suggestions or need assistance, please feel free to reach out.

We're here to help and ensure your experience with Payhawk continues to meet your needs.

Ceilidh F.
CF
Ceilidh F.
Financial Controller
"Streamlines Expense Management with Ease"
4.5/5
What do you like best about Payhawk?

I appreciate Payhawk's configurability, especially the workflows and custom fields, which really stand out to me. I also like its user-friendly interface that caters to all users. The integration with QuickBooks Live and the ability to do push-integrations via CSV import from other key systems at setup, like HiBob for employee lists, is great. The process of getting set up for 80% of our use cases was incredibly easy, which was a huge advantage. Additionally, I value the vastly higher functionality and the linkage between the cards in use and the expense submission process compared to our previous software. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

We're getting our heads around the purchase order documentation and getting it to add sufficient information into the PDF that's generated; the jury's currently out as to whether it meets our needs in this space. Also, getting that PDF created and sent to me in a helpful way could be improved. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Efficient, User-Friendly, and Packed with Value"
5/5
What do you like best about Payhawk?

Payhawk makes spend management easy with its all-in-one platform for cards, expenses, invoices, and approvals. It’s intuitive, saves time with automation, and integrates smoothly with accounting systems. The mobile app and real-time visibility are big wins, especially for teams on the go. Support is responsive and helpful too. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Reporting options could be more customizable, and the setup might feel a bit complex for new users. But these are minor issues compared to the overall benefits. Review collected by and hosted on G2.com.

AT
Aleksandar T.
Mid-Market (51-1000 emp.)
"User-Friendly and Adaptable for Small Businesses"
3.5/5
What do you like best about Payhawk?

I like how Payhawk makes it easy for managers to use with just 2 clicks on the app, so they don't have to learn a new platform. It's a user-friendly and cheap way to get approvals for different entities in one place. The initial setup was easy, especially at the start when we were mainly uploading and paying invoices before delving into more complex accounting integrations. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

The platform is super template-y. There are real-life cases which don't have a solution - like 2 invoices per single payment, proforma invoices, withdrawals from the Payhawk account, transfers between Payhawk accounts, and FX that are not handled well. The lack of these things makes Payhawk difficult to use as the only or main service. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

We're happy to hear that Payhawk has been helpful for your business in gathering approvals and processing payments. We understand your feedback about the platform's limitations and will strive to address these issues to provide a more comprehensive solution for your needs.

RS
Ritu S.
Finance associate
Enterprise (> 1000 emp.)
"A Seamless and Efficient Finance Management Platform with best support"
5/5
What do you like best about Payhawk?

Payhawk is incredibly user-friendly and makes the entire expense and invoice management process smooth and efficient. The interface is clean, intuitive, and easy to navigate—even for new users. I really appreciate how quickly tasks can be completed, whether it's submitting expenses, processing invoices, or tracking payments.

The automated workflows save a lot of time, and the real-time visibility into budgets and transactions helps avoid confusion. The system also reduces manual work and errors, which is a big plus.

Their customer support is responsive and helpful, and new features keep getting added, showing they are continuously improving. Overall, Payhawk provides reliability, efficiency, and simplicity, making it a great tool for finance operations. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Honestly, there isn’t anything in particular that I dislike about Payhawk. The platform has been smooth, reliable, and easy to work with. Whenever I’ve needed something, the features and support have been efficient and helpful. Overall, my experience has been very positive. Review collected by and hosted on G2.com.

Kim W.
KW
Kim W.
Small-Business (50 or fewer emp.)
"Efficient Expense Management with a User-Friendly Interface"
4.5/5
What do you like best about Payhawk?

I like the UX of Payhawk because it's very quick to learn and requires very little support. I appreciate that all company transactions can be managed in one place, ensuring our employees send invoices within days, unlike before when it took months. The overall setup was very easy, taking us about 3 hours in total, and the part with a professional was only around 1 hour. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

I want to have the admin view in the mobile app. I work a lot on the go, and right now I can only review invoices from my computer. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Thank you for your feedback! We understand the need for an admin view in the mobile app and will take this into consideration for future updates.

Victor F.
VF
Victor F.
Finance Controller
Small-Business (50 or fewer emp.)
"Facilitated Expense and Export Management"
5/5
What do you like best about Payhawk?

I love the ease of Payhawk for organizing teams and exporting data, which significantly simplifies financial management in my company. The ability to issue cards helps guides pay for necessary services for the tour without complications. Payhawk effectively solves important problems related to organization and exporting to the accounting program, offering clear solutions to these challenges. The data export to Excel is particularly efficient and allows for a much smoother accounting expense import process compared to other options. Additionally, the initial setup was very simple; we just provided the necessary information and documentation and signed the contract. All of this makes me consider Payhawk an indispensable tool for our daily work. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Sometimes the transfer to the account takes a while to arrive, but it happens very rarely. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Verified User in Building Materials
Small-Business (50 or fewer emp.)
"Easy Setup, Great Support, and Strong Spend Control with Payhawk"
5/5
What do you like best about Payhawk?

The setup was straightforward and well supported by the team. The workflows and policies that Payhawk lets us create mean we can control spend before a transaction is even made. It also integrates smoothly with Xero, adding enough information there to be genuinely useful without needing to jump back into Payhawk. It is also priced better than some other platforms we have used. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

It’s frustrating that I can’t use Roles in the workflows instead of having to assign tasks to specific named people. This means that each workflow needs updating when the team changes. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Hi, thank you so much for your kind words and for taking the time to share such detailed feedback, we're thrilled that Payhawk is giving you greater control over spend and keeping up with your transaction volume!

Regarding your frustration with not being able to use Roles in workflows this is actually possible in Payhawk!

You can include built-in roles (such as Accountant, Administrator, Senior AP Specialist, and others) directly in your approval workflows, so you don't need to assign tasks to specific named individuals. This means your workflows will automatically apply to whoever holds that role, without needing updates every time your team changes.

You can find full details in our Help Centre:

• Payhawk Roles: https://payhawk.com/help/payhawk-roles

• FAQ on Roles & Role Extensions: https://payhawk.com/help/faq-on-payhawk-roles-and-role-extensions

If you've already explored this and are running into a specific limitation, please don't hesitate to reach out to our support team at support@payhawk.com, they'll be happy to help you get it set up correctly.

Thanks again for being a Payhawk customer. We look forward to continuing to support your team!

Negar A.
NA
Negar A.
CRM Technical Manager
Enterprise (> 1000 emp.)
"Easy to use platform"
4.5/5
What do you like best about Payhawk?

Payhawk continues to be a valuable tool for our expense management, and I’ve appreciated even more how seamless the overall workflow has become over time. Submitting expense requests, tracking approvals, and using the integrated card feature remains extremely straightforward. The platform’s UI/UX is still one of its strongest points — everything feels intuitive, and providing any additional documentation or responding to follow-ups is quick and hassle-free. Both the web and mobile apps perform consistently well, making it easy to manage expenses on the go. Overall, Payhawk has significantly improved efficiency and clarity in our expense processes. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

While Payhawk has been a great solution overall, there are a few areas where it could improve. Some advanced features and settings can take a bit of time to fully understand, so additional in-app guidance or more detailed onboarding resources would be helpful. That said, these are minor points, and the overall experience has been very smooth and efficient. Review collected by and hosted on G2.com.