I deeply appreciate the intuitiveness of Payhawk, which greatly facilitates the user experience. This aspect not only improves efficiency in my daily work but also turns complex tasks into more manageable processes. I especially value the ability to manage employee onboarding and add expense types, as well as perform exports, all effectively within the system. These elements are crucial for my responsibilities in support and data management, and having a system that simplifies these functions is invaluable. Additionally, the ease of use is a key reason for our switch to Payhawk from an in-house product. Review collected by and hosted on G2.com.

Automatic exports and filters could be improved. I would like to be able to schedule exports automatically, which would greatly facilitate my workflow. Additionally, the current filters are somewhat limited, as they do not allow adding more than one value within the same filter. This functionality would be very useful for handling more complex and specific data sets. Review collected by and hosted on G2.com.

I like that Payhawk allows instant virtual card creation, which means the finance team can generate virtual cards immediately for online payments. I also appreciate how fast the initial setup was. Review collected by and hosted on G2.com.

I think Payhawk could improve by offering a more customizable dashboard. It would be beneficial to have the ability to design a personalized financial dashboard. Review collected by and hosted on G2.com.

The support team is always very responsive and proactive in helping resolve any issues that arise. The user experience is consistently excellent, and the platform is well-prepared to continuously develop and enhance its quality. Review collected by and hosted on G2.com.

Some features still lack consistency and require extra time to manage across different entities. For example, when I create a report under one entity and want to use it for the others, I have to recreate the same report for each entity instead of being able to copy it or have it automatically applied across all entities. Review collected by and hosted on G2.com.

I appreciate Payhawk for its simplicity and user-friendly design, which makes it an attractive and easy-to-navigate app. The platform centralizes everything in one place, enhancing its convenience and efficiency for card payments and accounting tasks. I also value the notifications feature that alerts me when the balance falls below a certain limit; it is a simple function but not commonly found in other apps. Additionally, Payhawk provides excellent support through their help desk, which I find quite valuable. The platform's ability to work seamlessly with other tools like SAP is another impressive aspect. Overall, these features collectively make my experience with Payhawk very positive, and I would highly recommend it to others, with my recommendation scale even going beyond the maximum, at 11 out of 10. Review collected by and hosted on G2.com.

I find the process of approving employee cards not obvious and it should be more editable. For example, I would like only myself to approve admins and not every admin in the company. Review collected by and hosted on G2.com.

I really like how Payhawk allows you to see in real-time the expenses incurred by employees, ensuring quick approvals and significantly improving financial management. The ease of uploading documents makes the workflow much more efficient. I also appreciate the ability to download very detailed reports that can be specifically tailored to the company, which is excellent for analytical accounting. Being able to assign expenses to specific projects facilitates their approval and effective placement. This functionality is particularly valuable for our company, as it allows for clear and orderly management of financial resources, which transforms the way we handle staff expenses and subscriptions. The fact that, after the initial learning phase, all employees report that Payhawk works very well means a lot for our successful implementation. I highly recommend Payhawk with a rating of 10 for its positive impact on daily operations. Review collected by and hosted on G2.com.

I find that the filters are a bit confusing and could be clearer. Also, it is preferable that they always appear in Spanish. There are many different dates and sometimes it is difficult to know which date you should put in the filter for what you need. It would be useful to specify more, like 'actual expense date' or 'charge date'. Additionally, the initial learning process of Payhawk was somewhat difficult. Review collected by and hosted on G2.com.

Reconciling receipts with payments is easy and fast. Review collected by and hosted on G2.com.

Arrogant salespeople. Promises are made but not kept. Shady pricing and questionable commercial practices. My account was blocked without any explanation, and it took days to resolve. If you’re a business trying to rely on Payhawk, I’d look for something else. Review collected by and hosted on G2.com.

I find Payhawk incredibly valuable for managing travel expenses globally across different regions. I love checking and posting in real-time, which adds a significant level of efficiency and transparency to our processes. The customizable features, such as creating teams and setting approval limits, are vital for tailoring the platform to suit our specific organizational needs. The user-friendly interface is another highlight, as it makes the platform easy to work with for everyone. Additionally, the customer support is responsive and cooperative, ensuring any issues are resolved swiftly. Overall, these aspects contribute to a seamless experience that enhances our operational workflow. Review collected by and hosted on G2.com.

I dislike that Payhawk doesn't currently include certain regions, such as Dubai, which limits its functionality for our global organization. Review collected by and hosted on G2.com.

I really appreciate Payhawk’s capabilities for live and timely tracking of budgets utilizations, including committed costs. This is enhanced by its very useful visualizations, such as charts, 'spent by' filters, and tracking of sub-budgets options, which make data more readable and accessible to stakeholders, particularly those who are not finance experts. Additionally, the option to update budgets by uploading new versions is especially beneficial given our use of flexible budgets. Payhawk automates what was previously a cumbersome and error-prone process we had to manage manually in Excel. This automation optimizes our finance function significantly. Moreover, the process of setting up Payhawk, although initially time-consuming, was facilitated smoothly by the implementation manager, leading to satisfying results. Review collected by and hosted on G2.com.

I dislike the lack of notifications for budget deviations above certain thresholds. It would be beneficial if budget-owners received alerts about overspending beyond a percentage limit set by the Finance Team. An AI agent could be helpful in providing such notifications, perhaps via Slack, along with a periodic summary of budget utilization status a week before the month-end. Review collected by and hosted on G2.com.

Payhawk has been an excellent solution for managing company expenses. The platform is extremely easy to use, with an intuitive interface that makes everyday tasks—like uploading receipts, approving transactions, or tracking budgets—straightforward even for new users. Everything feels well-organized, fast, and reliable, which saves a lot of time and reduces confusion across the team. Review collected by and hosted on G2.com.

There’s honestly nothing to complain about. The product works flawlessly, and their support team is exceptional. Whenever I need help, they respond promptly, are always friendly, and provide truly helpful solutions. Any issues I’ve encountered have been resolved quickly, and the team always checks in to ensure everything is functioning as it should. It’s evident that they genuinely prioritize the customer experience. Review collected by and hosted on G2.com.

I love how Payhawk seamlessly integrates with Netsuite, our accounting software, which automates the posting of invoices, expenses, and the matching of payments. The platform’s capability to automate workflows for invoice and staff expense approvals drastically enhances efficiency compared to our previous manual processes. I find the customizable workflows particularly beneficial as they offer the necessary flexibility to adapt to our business’s global and flat structure, accommodating the extensive crossover among different staff members and departments. The optical character recognition feature is a significant time-saver, efficiently processing invoice or receipt information without manual entry. These features together make Payhawk extremely valuable by simplifying and accelerating our financial operations. Review collected by and hosted on G2.com.

I find it challenging that Payhawk only allows viewing expenses and invoices in the paid and base currencies, limiting my ability to view them in different currencies as per my choice. It would be more practical for managing global finances if this feature was more flexible. Additionally, creating expense reports that could be submitted to a single approver would streamline approvals, instead of requiring approvers to evaluate single line items. This process complicates expense management when dealing with a large volume of expenses. It's worth noting, though, that Payhawk continuously updates to improve the platform, and part of this issue is being worked on. Moreover, the initial setup was somewhat hindered by the time-consuming credit checks, especially when dealing with the loading of overseas entities. Review collected by and hosted on G2.com.