--- title: Payhawk Reviews meta_title: 'Payhawk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 895 reviews by the users' company size, role or industry to find out how Payhawk works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 895 scale: '5' date_modified: '2026-07-14' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Payhawk Reviews **Vendor:** Payhawk **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 895 ## About Payhawk Payhawk is an AI-native spend management platform that orchestrates company spending across Bills, Cards, Expenses, Travel, and Procurement to give finance teams maximum control, automation, and visibility. The platform combines a global money account with powerful automation and AI agents that enforce policies, budgets, and approval flows on every payment while giving employees a seamless spending experience. Payhawk includes specialized AI agents designed to streamline different areas of company spending: • Finance Controller Agent – automates routine finance operations and reduces manual reconciliation work. It also includes Agent Fetch, an AI-powered capability that automatically retrieves missing receipts and invoices directly from supplier portal attaching them to transactions so finance teams no longer need to chase employees or suppliers for documentation. • Payments Agent – helps employees resolve card and expense-related issues in real time. It enables instant self-service support for problems like failed or blocked transactions, provides real-time updates on reimbursements, per diems, and mileage status, and answers policy-related questions. • Procurement Agent – manages purchase requests, approvals, and purchase orders in one place, helping companies ensure spend is approved before it happens and aligned with company budgets. • Travel Agent – simplifies business travel by integrating booking, payment, and expense management into a single workflow, reducing manual expense reporting and improving policy compliance. Payhawk allows companies to manage all types of business spend in one platform, transforming processes around Travel, Cards & Expenses, Accounts Payable, and Procurement. Companies can adopt these modules gradually or implement them together to create a unified spend management system. The platform also provides a global money account that enables companies to operate internationally with ease. Customers can issue corporate cards, manage multi-currency accounts, and make supplier payments in over 150 countries and 115 currencies. Payhawk supports dedicated IBANs, local payment rails such as SEPA, ACH and Faster Payments, and highly competitive FX rates. A key differentiator of Payhawk is its deep accounting and ERP integrations. The platform is built with strong accounting logic, enabling seamless syncing with systems such as Microsoft Dynamics, NetSuite, Exact, Xero, Sage, Pennylane and QuickBooks. This allows finance teams to automate reconciliation, maintain accurate financial records, and reduce manual data entry. Headquartered in London with offices across Europe and the US, Payhawk serves mid-market and enterprise companies globally, including brands such as Luxair, Babbel, and Vinted. By combining automation, global payments infrastructure, and AI-powered finance agents, Payhawk helps organizations reduce manual work, improve financial control, and give finance teams more time to focus on strategic decisions. ## Payhawk Pros & Cons **What users like:** - Users appreciate the **intuitive ease of use** of Payhawk, making expense management straightforward for everyone. (439 reviews) - Users find **expense management effortless** with Payhawk, enjoying its user-friendly interface and real-time tracking features. (222 reviews) - Users appreciate the **excellent customer support** from Payhawk, highlighting quick responses and professional assistance. (212 reviews) - Users highlight the **time-saving features** of Payhawk, noting its efficiency and ease of use in reimbursement tasks. (185 reviews) - Users appreciate the **efficiency** of Payhawk, enjoying quick, easy expense management and real-time tracking. (181 reviews) - Users find Payhawk's **intuitive interface** greatly simplifies managing business expenses, making it easy and efficient. (166 reviews) - Simple (137 reviews) - Integrations (130 reviews) - Simplicity (121 reviews) - Easy Upload (118 reviews) **What users dislike:** - Users report **approval issues** causing confusion and difficulty tracking their requests within the Payhawk mobile app. (58 reviews) - Users report **integration issues** with Payhawk, citing API adaptation challenges and bugs affecting overall functionality. (53 reviews) - Users face **missing features** with Payhawk, including complex navigation and limitations on expense management. (53 reviews) - Users find the **approval process ineffective** , causing confusion over submission status and requiring complex setup adjustments. (42 reviews) - Users express frustration with the **limited customization** options in Payhawk, finding it hard to adapt to specific needs. (42 reviews) - Users report challenges with **card approval processes** and integration issues, affecting overall usability and flexibility. (41 reviews) - Receipt Scanning Issues (39 reviews) - Users highlight the **limited options** in Payhawk's virtual card management, affecting flexibility in transactions. (37 reviews) - Invoice Issues (33 reviews) - Bug Issues (32 reviews) ## Payhawk Reviews ### 1. Great customer suport **Rating:** 5.0/5.0 stars **Reviewed by:** Chidi N. | product designer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Payhawk?** one of the most vital parts of a business these days is how you treat your customers and Payhawk is a true example of this **What do you dislike about Payhawk?** no issues so far, but i would like more native mobile adoption **What problems is Payhawk solving and how is that benefiting you?** Rught now i use payhawk for my work expenses and it has been working very well for me ### 2. Very easy to use and great support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Payhawk?** Great way to control staff expenditure whilst traveling and also ensure reimbursements happen in a timely manner. Also easier for card users to manage their expenses and not having to submit numerous receipts at the end of a business trip. The customer support via the chat is very useful with response times being good. **What do you dislike about Payhawk?** Card users have complained having issues when uploading receipts directly through the camera, with receipts/invoices not scanning properly and requiring multiple attempts. **What problems is Payhawk solving and how is that benefiting you?** Less chasing of employees who have business expenses, as Payhawk sends regular reminders to them. ### 3. Payhawk is a simple tool for reimbursements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Payhawk?** I like most its user friendliness, the fact that it sends daily reminders **What do you dislike about Payhawk?** that there is no chat function, i cant see comments at times, cant reply to comments **What problems is Payhawk solving and how is that benefiting you?** Helping use navigate with ease reimbursements to our employees. they can pay for goods and services on their own, uplaod the invoice and then get reimbursed ### 4. Ease of Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Payhawk?** Adding a payment card and able to pay instantly. The expenses are showed in the dashboard. I use it everytime when buying from company account. **What do you dislike about Payhawk?** Uploading of multiples invoices could be better. Also, only selecting few items from the invoice to be covered. **What problems is Payhawk solving and how is that benefiting you?** I can easily submit my expenses and add invoices. ### 5. Good but needs notifications for the user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Payhawk?** Easy to submit expenses and track comments when you're actively checking the app. **What do you dislike about Payhawk?** - I'd like to receive a notification when I receive a comment on an expense. - I'd like clearer guidance on when an expense could be/is going to be reimbursed. **What problems is Payhawk solving and how is that benefiting you?** Whenever I'm making expenses that is covered by my company's reimbursement policy. ### 6. In general it's convenient, does everything it's supposed to do and I've never had any problems. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Payhawk?** Makes the process of submitting expenses simple. The mobile app is also really good and very useful. Has digital cards for expenses, etc. **What do you dislike about Payhawk?** Interface for submitting expenses is confusing and auto-fill from document isn't always accurate. **What problems is Payhawk solving and how is that benefiting you?** Simplyfies submitting of expenses and also digital payment cards in my phone are very convenient. ### 7. All good! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Payhawk?** The experience is very smooth. I upload my invoices every month. I can easily itemize positions on the invoice, attach additional documents and track the status of the payment. I also love that our company has a dedicated Slack channel where I can ask for help with Payhawk. **What do you dislike about Payhawk?** OCR was great but it stopped working. I need to click manually every piece of information on the invoice so the system can pick it up. Please fix this, I miss this feature! **What problems is Payhawk solving and how is that benefiting you?** It helps me to track payments as opposed to the previous system where I sent my invoice via email and hope for the best. **Official Response from Magdalena Hristova:** > Thank you for your feedback! We're glad to hear that the Payhawk experience is smooth for you and that the dedicated Slack channel is helpful. Could I please ask you to contact us at customers@payhawk.com or support@payhawk.com for the OCR issue you experienced? You shouldn't need to type in manually all of the information. : ) ### 8. Good for employee expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Payhawk?** Payhawk is a very good tool for making the handing in of employee expenses much more easy. Payhawk also has a fantastic customer support team! **What do you dislike about Payhawk?** Sometimes there are some usability issues or bugs, but I believe it will go away with time. **What problems is Payhawk solving and how is that benefiting you?** Payhawk is helping to solve the problems of missing reciepts and invoices from employee expenses. **Official Response from Magdalena Hristova:** > It's great to hear that Payhawk is helping to solve the issues of missing receipts and invoices, making the expense process more efficient for you. 🤝 ### 9. I've been using PayHawk fo about 6 months and so far it is useful and easy. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Payhawk?** Helps me do the entry level accounting in means to uppload purchases and invoices, which then go to the Accountants. **What do you dislike about Payhawk?** Sometimes the AI doesn't fetch the right amount of the invoice and gets the VAT sum instead of the value needed. **What problems is Payhawk solving and how is that benefiting you?** makes the expenses and invoicing communication with the accountants a bit easier ### 10. Decent platform to manage expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2025 **What do you like best about Payhawk?** Payhawk automatically recognizes the merchant and the total cost from an uploaded photo of a receipt. **What do you dislike about Payhawk?** I find it somewhat unintuitive the way you have to change organizations if you are added to multiple regional entities of your employer organization. **What problems is Payhawk solving and how is that benefiting you?** Payhawk lets me log expenses in an easy and intuitive way. **Official Response from Magdalena Hristova:** > It's great to hear that Payhawk is making expense logging easy and intuitive for you. We appreciate your support! ### 11. Simplistic portal for handling invoices **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Payhawk?** It is really simple and snappy. No horrible menus or buttons with 10s of subpages. It's just a single form. **What do you dislike about Payhawk?** The AI based solution to grab data from invoice is a little slow, such that one would just type things manually. **What problems is Payhawk solving and how is that benefiting you?** Payhawk lets me submit invoices to the company I provide services. ### 12. Great to have it all in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Payhawk?** We used to use many different solutions to track our finances and now we have it all in one place **What do you dislike about Payhawk?** Nothing of note yet! It has been a great experience so far **What problems is Payhawk solving and how is that benefiting you?** We used to use lots of different solutions and now we only have to use one! ### 13. Stable platform to streamline your finances as a company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Payhawk?** It works very well and is very intuitive to use as an administrator or regular user. The workflows help create a custom way of work and with integrations like Exact we are able to easily export transactions to our accounting system. It also has a good mobile app + support is always eager and ready to help (and most of time available) **What do you dislike about Payhawk?** I miss some external integrations with slack, for example, to streamline communication with employees about, say, missing transactions or number of actions to perform. In addition, it is quite difficult to make use of the API, this would not be necessary if native dashboarding was available - unfortunately it is not. **What problems is Payhawk solving and how is that benefiting you?** A centralised way of working. Making sure Payhawk is in sync with your accounting system with the same general ledger accounts saves a lot of figuring out who gets paid where, when and how. ### 14. Great Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Paul H. | Ops Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Payhawk?** The platform works very smoothly and can deal with multiple types of transaction easily and clearly, but most importantly, the customer support is really quick and efficient. **What do you dislike about Payhawk?** Would be nice to see a credit card offering too in the future. **What problems is Payhawk solving and how is that benefiting you?** Centralises expense oversight for company cards, processes bill pay very easily with simple but effective payment controls. ### 15. Pleasant experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Payhawk?** easy to use using cv to autofill fields in the payment form is very useful saves a lot of hassle **What do you dislike about Payhawk?** the cv takes a bit of time, doesn't always get it right **What problems is Payhawk solving and how is that benefiting you?** Expense and reimbursement management ### 16. Payhawk Review **Rating:** 5.0/5.0 stars **Reviewed by:** Conor M. | Senior Finance Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Payhawk?** Integrates seemlessly with our accoutning software xero **What do you dislike about Payhawk?** When bulk paying reiumbursements if it almost reconicled in out accounting software automatically **What problems is Payhawk solving and how is that benefiting you?** Helping improve our expense system process ### 17. Paywak review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Payhawk?** I find payhawk very simple and straight forward, no unecesserary windows and pages in between **What do you dislike about Payhawk?** I have not found any yet, and I doubt there will be many things to dislike from what I have seen so far **What problems is Payhawk solving and how is that benefiting you?** It serves as my invoince and reimbursements management tool wich is very helpfull ### 18. Very good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Payhawk?** Simplicity of use and the possibility to use the mobile device to do everithing **What do you dislike about Payhawk?** Nothing in particular, I am very satisfied with the product **What problems is Payhawk solving and how is that benefiting you?** We use Paywak to have several corporate credit cards. Now it is easy to manage the expenses of each department and keep the budget under control ### 19. My experience with Payhawk **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Payhawk?** Ease of use and efficieny on the user end is great. Customer Support usually handles the inquiries professionally and usually gets them resolved, at the cost of taking a bit longer than the usual to respond. A lot of variable features depending on your use case. **What do you dislike about Payhawk?** Quite a few minor bugs pop our once in a while. Usually it's nothing world breaking though **What problems is Payhawk solving and how is that benefiting you?** Payhawk helps to integrate a difficult process and simplifies it for users, while benefitting the company with needed data. Helps to avoid manual work with included automation possibilites. ### 20. It works **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Payhawk?** We use Payhawk at work for reimbursements. When I organize a team event, I upload the checks and receipts there. It generally works OK, although the tool occasionally loses my input by clearing fields and discards uploaded PDFs when uploading more than one. **What do you dislike about Payhawk?** I wish there was a built-in template for hospitality receipts. My current workaround is to prepare a PDF from a template in Excel and upload it in Payhawk. **What problems is Payhawk solving and how is that benefiting you?** Reimbursing team expenses ### 21. Easy for Department Managers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Payhawk?** Easy to use, never needed support, integrates well with the app. **What do you dislike about Payhawk?** Nothing important, I use it for my expenses as a manager and it hasn't caused any problems. **What problems is Payhawk solving and how is that benefiting you?** We can issue cards any time and have all my department's spend in one place, while collaborating with out finance team ### 22. Good once it's setup **Rating:** 4.5/5.0 stars **Reviewed by:** Noémi N. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Payhawk?** The process is easier and faster, it's easy to understand and to login **What do you dislike about Payhawk?** A lot of manual settings, too bad it's not linked to our HR System. **What problems is Payhawk solving and how is that benefiting you?** It help to be have refund from our company when we have to pay something for the clients. ### 23. Payhawk assessment **Rating:** 5.0/5.0 stars **Reviewed by:** Apostolos D. | Flight Test Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Payhawk?** The whole application is well structured and leaves minimum if any, to have double about it. Quite straightforward, easy to use, simple layout, it is just fit for the purpose. ALso, customer service is always there, that sometimes really helps. **What do you dislike about Payhawk?** May be the lack of option to change the default currency (GBP) while uploading an invoice. If its is possible, then I might have missed it. **What problems is Payhawk solving and how is that benefiting you?** Mainly concerns and questions that are primarily because of not get used. However, sometimes there is the feeling that even though there is a clear problem description it seems it is not understood and have to repeat it. ### 24. Solves our company cards and expenses problem seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2025 **What do you like best about Payhawk?** The solution is simple and yet powerfull. We have been with Payhawk for over 3 years now and they have not disappoited. Cards work well in all countries and upload of receipts is a seamless process. **What do you dislike about Payhawk?** Sometimes the Xero integration is not perfect. **What problems is Payhawk solving and how is that benefiting you?** Firstly it solves our problem of issuing virtual cards to our employees. And after that it resolves our issue of having to chase for invoices and receipts. Its easy to upload receipts on to Payhawk. After that it integrates with Xero **Official Response from Magdalena Hristova:** > Thank you for your positive review! We're glad to hear that Payhawk's solution has been simple yet powerful for your company. We understand the importance of a seamless Xero integration and are continuously working to enhance this feature. ### 25. Pleasurable experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Payhawk?** The ease of use, and the autofill from the invoice to the input fields. **What do you dislike about Payhawk?** The form input grouping is not so easy to understand and can be tricky for first time users. **What problems is Payhawk solving and how is that benefiting you?** Managing invoice and delivering them with clear format. ### 26. Digital Reimbursement Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Stephan B. | Managing Director, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Payhawk?** No more handling of Excel sheets, paper reports and physical receipts Customizable to work for small companies and huge organizations with dozens of entities Good User Interface and Admin setup **What do you dislike about Payhawk?** Too many categories and subcategories to choose from, but that might be the setup of my company. **What problems is Payhawk solving and how is that benefiting you?** It helped us to digitalize our (travel) reimbursement processes. No more paper! **Official Response from Magdalena Hristova:** > Thank you for your feedback! We're glad Payhawk has helped you digitalize your reimbursement processes. ### 27. Convenient and easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Payhawk?** It's easy to use. Allows stakeholders and the team to keep track of the invvoices and check their status very conveniently **What do you dislike about Payhawk?** After an invoice is submitted some options on external fields are hard to find or edit **What problems is Payhawk solving and how is that benefiting you?** Clearly see and manage the invoice and spend volumes **Official Response from Magdalena Hristova:** > Hello, thanks for your feedback. Please contact our support team at support@payhawk.com so we can check your setup. It appears from your review that you might have a setup issue. Thank you! ### 28. Excellent service with easy to use software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Payhawk?** Easy to use, efficient and very transparent **What do you dislike about Payhawk?** nothing i can think of, the constant improvements make it difficult to have something to dislike. **What problems is Payhawk solving and how is that benefiting you?** It solves a lot of procedural manual approvals, give great visibility and accountablity to the responsible spenders/reviewers. ### 29. Excellent App! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2025 **What do you like best about Payhawk?** I have been using Payhawk for a while and the App is simple, and easy to use and upload receipts. **What do you dislike about Payhawk?** Nothing so far. Everything in the App works well. **What problems is Payhawk solving and how is that benefiting you?** With the App I have a much easier and quicker way of managing my expenses. ### 30. Streamlined Expense Management Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Mark A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Payhawk?** As a Netsuite-integrated company, finding the right tool for expense management was vital. Payhawk not only met but exceeded our expectations with its seamless integration and rich features. Throughout pre-sales and implementation , Payhawk's team has been exceptional. They guided us through the NetSuite integration, tailoring the solution to our needs. Payhawk's standout feature (besides the clean UI and real time integration) is its comprehensive, user-friendly help documentation. It's been invaluable for our team, providing clear guidance which has been reflected in our standard operating procedures. The platform's intuitive interface simplifies expense tracking, saving time and reducing errors. I highly recommend Payhawk to any organisation aiming to streamline expenses and financial processes. Contacting support is also very easy and the response times are very good. Thank you, Payhawk, for this exceptional solution! **What do you dislike about Payhawk?** Some settings are only available to be changed/updated on the back end by Payhawk themselves. Whilst this may be intended from a security standpoint, it can be mean making some changes take a bit more time by needing to go through our account manager. **What problems is Payhawk solving and how is that benefiting you?** Unifying corporate card issuance and consolidating spend management across multiple currencies/subsidiaries and operating units into a single solution. The real-time NetSuite integration is saving a lot of time and manual data input, reducing human errors. ### 31. An agile expense report management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Payhawk?** Very intuitive interface that removes double validations and reduces reimbursement time. Easy to handle. **What do you dislike about Payhawk?** Nothing to say for now! I have only noticed advantages. **What problems is Payhawk solving and how is that benefiting you?** Double checks for reimbursements Reimbursement duration too long ### 32. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Neil M. | Chief People Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Payhawk?** The system is very easy to use. Since we have started using it has cut admin by a considerable margin and the funtionality of the system is first class. **What do you dislike about Payhawk?** No downsides. The system and process for completing expenses is excellent. **What problems is Payhawk solving and how is that benefiting you?** Primarily the signifcant reduction in time taken and papwerwork that is no longer needed by using Payhawk. **Official Response from Magdalena Hristova:** > Thank you for the excellent review! We’re delighted to hear that Payhawk has reduced admin time and improved your expense process. Your feedback is much appreciated! ### 33. Payhawk has revolutionised our company expenses, making our teams more efficient, and accountable. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Payhawk?** Seamless expense logging process via the app, easy invoice submission via email, great budget and card balance management processes, intuitive and easy to implement **What do you dislike about Payhawk?** Almost nothing, but would be great if it plugged in with Amex in the UK (not just the states) **What problems is Payhawk solving and how is that benefiting you?** Previously using cards set up with our bank, which was very traditional and only issued statements monthly. Payhawk reminds users to capture receipts as soon as they make a purchase meaning we are rarely chasing receipts or fudging our reporting ### 34. This is the way to do expenses!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Payhawk?** Submitting expenses claims can't be easier! Receipts and Invoices can be uploaded directly from your phone in no time. **What do you dislike about Payhawk?** Filtering on the mobile platform is not as powerful as the desktop site. **What problems is Payhawk solving and how is that benefiting you?** Uploading of receipts and invoices and reconciliation of expenses in other currecies **Official Response from Magdalena Hristova:** > Thank you for your enthusiastic review! We're glad that uploading expenses is easy for you. Your feedback about mobile filtering is appreciated and will help us improve! ### 35. Simplified expenses management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Payhawk?** - easy to upload expenses - simple approval process - no paperwork required (on the user side, at least) **What do you dislike about Payhawk?** - sometimes, when using the app, it's not clear if a mandatory detail is missing so the expense stays unprocessed **What problems is Payhawk solving and how is that benefiting you?** Simplifies expenses process ### 36. Better than Soldo **Rating:** 4.0/5.0 stars **Reviewed by:** Imran 7. | Project Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Payhawk?** Very easy to use and I like the desktop app which allows me to manage my account. **What do you dislike about Payhawk?** Only just started using payhawk so too early to talk about the downsides. **What problems is Payhawk solving and how is that benefiting you?** Allowing us to use company credit cards for the whole business. ### 37. Pretty easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Payhawk?** Easy to upload invoices and track what's happening with them. **What do you dislike about Payhawk?** Main dashboard could be a bit more inovative. **What problems is Payhawk solving and how is that benefiting you?** Using Payhawk I don't need to contact with bookkeepers and I can upload my invoices and expences at any time. ### 38. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2025 **What do you like best about Payhawk?** It is simple and easy to use, and I also like the design of the dashboards. **What do you dislike about Payhawk?** Sometimes, uploading documents takes a little longer than usual. **What problems is Payhawk solving and how is that benefiting you?** Uploading monthly or quarterly Invoices and managing them in one place ### 39. Excellent and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor K. | Head of Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2023 **What do you like best about Payhawk?** Quickly submit invoices against credit card transactions without being cased by our account team and being able to see payments missing invoices. **What do you dislike about Payhawk?** Real-time notifications when new payments need an invoice would be a great addition rather than a weekly email. **What problems is Payhawk solving and how is that benefiting you?** Payhawk allows credit card holders to take ownership of regular transactions without having to be chased by our accounts team. ### 40. Easy to use, great access via phone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Payhawk?** Good overview of expenses, the tool is easy to use, it is quite secure and has good support, everything is super clear and user friendly. **What do you dislike about Payhawk?** Nothing for now, all goes well and no complaints. **What problems is Payhawk solving and how is that benefiting you?** Having all expenses in one place nd being able to submit them to HR ### 41. Streamlined T&E Processing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Payhawk?** I like that you can see all the transactions in one place and that you have options to assign an approval flow, kick back transactions to the employee for review or amendment and that you have options for processing taxes, etc. Customer support was also exceedingly helpful and prompt and that made the process of troubleshooting painless - which only makes the user experience much better. **What do you dislike about Payhawk?** Having been able to use Ramp in the States and using Payhawk in the UK - the largest difference between the two and one benefit that Ramp has is that the receipt requirement and threshold for transactions. Here in the states, we have a threshold of what we need documentation for, whereas in Payhawk, you need a receipt/attachment for each transaction regardless of the amount. Needing a receipt for a transaction that is less that £5 seems excessive, especially if there is no VAT on that transaction. **What problems is Payhawk solving and how is that benefiting you?** We have remote employees; there's a lot of travel and this platform makes it so easy to issue and administer T&E. ### 42. Simple and easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Payhawk?** Easy to set up and use. Simple app. Multi-currency **What do you dislike about Payhawk?** App isn't good at remembering nominal classification for the same vendor - it'd be a lot slicker if it did. **What problems is Payhawk solving and how is that benefiting you?** Need a simple and efficient expense management solution across different countries. ### 43. Payhawk an easy and user friendly way to manage the expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Payhawk?** What I like best about Payhawk is its user-friendly interface, which simplifies expense management and real-time tracking, making it easy to oversee company spending efficiently. **What do you dislike about Payhawk?** What I dislike about Payhawk is the limitation with certain account types, such as not being able to process bank transfers or reimbursements with our USD account, which restricts flexibility in managing employee expenses. **What problems is Payhawk solving and how is that benefiting you?** Payhawk helps streamline expense management by consolidating all transactions in one platform, simplifying the approval process, and automating the integration with QuickBooks. This saves time, reduces manual errors, and ensures real-time visibility of company spending, making financial tracking more efficient. **Official Response from Magdalena Hristova:** > Thank you for sharing your thoughts! We’re glad to hear Payhawk’s user-friendly design and integration with QuickBooks are helping streamline your expense management. We appreciate the feedback on USD account flexibility, and it’s something we’ll keep in mind as we work on improvements. ### 44. Simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Payhawk?** Simple to add payments and how you paid Auto collects data from your uploads Fast payments **What do you dislike about Payhawk?** There is not really a down side I have come across **What problems is Payhawk solving and how is that benefiting you?** claim expenses- Fast to process meaning I dont need to use my credit cards ### 45. It is very easy to use everyday **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Payhawk?** I like the milage functionality. It is easy to fill information, and it has history. It is very useful. **What do you dislike about Payhawk?** O do not see any major drawbacks of this product. **What problems is Payhawk solving and how is that benefiting you?** Mileage administration, it is very useful and good functionality for me. ### 46. Simple and clear, no distractions, easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Payhawk?** What I like most about Payhawk is the simple and easy-to-use UI. **What do you dislike about Payhawk?** I have no dislikes, and that is the biggest dislike at the moment. **What problems is Payhawk solving and how is that benefiting you?** I can easily submit my expenses for reimbursement, or even better us virtual credit card. ### 47. Payhaw is amazing overall **Rating:** 4.5/5.0 stars **Reviewed by:** Sam S. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Payhawk?** The push notifications to attach a picture of receipt is awesome! **What do you dislike about Payhawk?** The expense reporting could be a little better but I am new to Payhawk and may not understand. **What problems is Payhawk solving and how is that benefiting you?** Payhawk has simplied our expense management process and made it so much better. **Official Response from Magdalena Hristova:** > Thank you for your positive feedback! ### 48. Credit Card Chaos Keeper **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Payhawk?** Love that it helps me keep track of receipts and credit card expenses. Holds the employees accountable for their expenditures **What do you dislike about Payhawk?** I love it all, nothing to dislike about this app. **What problems is Payhawk solving and how is that benefiting you?** Helps organize and contain all of credit cards expenses. ### 49. Very nice for corporations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Payhawk?** It's very easy to navigate, submit expenses and all of the documents **What do you dislike about Payhawk?** There are some visual bugs but apart from that it works great **What problems is Payhawk solving and how is that benefiting you?** I get monthly expense budget and can easily submit invoices for the expenses I make ### 50. Payhawk **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Payhawk?** Interface is easy to use and navigate, Some very helpful features and services offered, was easy to set up and start using **What do you dislike about Payhawk?** Not much to say on downsides to using payhawk **What problems is Payhawk solving and how is that benefiting you?** Spend and expense management, ease of invoice and reciept keeping ## Payhawk Discussions - [Payhawk incentivises gift card without any remarks - then G2 says 'not eligible'](https://www.g2.com/discussions/payhawk-incentivises-gift-card-without-any-remarks-then-g2-says-not-eligible) - 2 comments, 1 upvote - [View Payhawk pricing details and edition comparison](https://www.g2.com/products/payhawk/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+12%3A49%3A39+-0500&secure%5Bsession_id%5D=6861371a-4266-44ed-8a1d-5bbabaebd353&secure%5Btoken%5D=6f79460f0c023c828acce115827fb027a969cef16fdebed1f8ab4fa96208478c&format=llm_user) ## Payhawk Integrations - [Datev](https://www.g2.com/products/datev/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [EXACT](https://www.g2.com/products/software-of-excellence-exact/reviews) - [Exact Globe](https://www.g2.com/products/exact-globe/reviews) - [Factorial](https://www.g2.com/products/factorial/reviews) - [Flex Databases eTMF](https://www.g2.com/products/flex-databases-etmf/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Holded](https://www.g2.com/products/holded/reviews) - [Infor M3](https://www.g2.com/products/infor-m3/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Pennylane](https://www.g2.com/products/pennylane/reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Payhawk Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Setup** - Locations **Setup** - Data - Approvals - Alignment **Planning** - Processes - Contracts - Content - Requisition **Invoice Management** - Capture - Supplier Portal - Repository **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Card Management** - Card Types - Card Controls - Configuration - Fulfillment - Replacement **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Tracking** - Mileage - Logs - Automation **Performance** - Benchmarks - Forecasting **Execution** - Purchasing - Invoicing **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Approval ** - Rules - Workflows - Submit **Controls** - Tokenization - Security - Card Networks - Integration - Testing - APIs **Reimbursement** - Reimbursement - Expenses - Workflows **Analytics** - Visibility - Performance - Spend **Analytics** - Due Dates - Benchmarking - KPIs **Analytics** - Due Dates - Cashflow - Payment Tracking **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **AI - Travel Management** - Personalization - Cost Savings **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Reporting** - Real time - Multiple Views - Export - Budgets **Platform - Mileage Tracking** - Reporting - Customer Support **Agentic AI - Procure to Pay** - Multi-step Planning **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Mileage Tracking** - Autonomous Task Execution - Adaptive Learning **Employee Risk Management** - Emergency Assistance Integration - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Sustainability & Reporting** - Sustainability Reporting **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Payhawk Alternatives - [Spendesk](https://www.g2.com/products/spendesk/reviews) - 4.6/5.0 (411 reviews) - [Pleo](https://www.g2.com/products/pleo/reviews) - 4.7/5.0 (1,417 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,452 reviews)