Paycom

By Paycom

4.5 out of 5 stars

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Paycom Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Paycom Integrations

(2)
Verified by Paycom

Paycom Media

Embracing Paycom’s automated HR tech freed Medina Healthcare System from tedious, manual tasks so it could focus on the attentive, personal care that has made it a trusted part of the community.
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Embracing Paycom’s automated HR tech freed Medina Healthcare System from tedious, manual tasks so it could focus on the attentive, personal care that has made it a trusted part of the community.
Blackout periods. Coverage needs. Priority. Tenure. Automate time-off request decisions around all of them and more with Paycom.
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Blackout periods. Coverage needs. Priority. Tenure. Automate time-off request decisions around all of them and more with Paycom.
When NBA star Jalen Williams has HR questions, he gets his answers from IWant™.
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When NBA star Jalen Williams has HR questions, he gets his answers from IWant™.
You don’t need superpowers to know it all — just Paycom’s IWant. Here’s how our command-driven AI engine helps leaders stay in the know and connect with data they can trust. https://pycm.co/4ofMLda #PaycomIWant
Play Paycom Video
You don’t need superpowers to know it all — just Paycom’s IWant. Here’s how our command-driven AI engine helps leaders stay in the know and connect with data they can trust. https://pycm.co/4ofMLda #PaycomIWant
When the highway is your workplace, mobile-friendly tech is the only kind of tech that gets the job done. Hear how a relocation company keeps HR and payroll together with Paycom’s innovative tech. https://pycm.co/4n1yKPk
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When the highway is your workplace, mobile-friendly tech is the only kind of tech that gets the job done. Hear how a relocation company keeps HR and payroll together with Paycom’s innovative tech. https://pycm.co/4n1yKPk
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Paycom Reviews (6,058)

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Reviews

Paycom Reviews (6,058)

View 2 Video Reviews
4.5
6,058 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and intuitive navigation, which simplifies payroll and HR tasks. Many appreciate the ability to manage their own information and approve paychecks, making processes more efficient. However, some users note occasional loading delays when accessing features.

Pros & Cons

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Verified User in Security and Investigations
GS
Mid-Market (51-1000 emp.)
"Visibility and Transparency"
What do you like best about Paycom?

I like how I can update my time card and give my back office team a deadline for approval. I also like how easy it is to cash out PTO. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I think Paycom could improve on hour editing. Yesterday, I had an issue with my lunch and I couldn't figure out what happened even after editing my shift. Review collected by and hosted on G2.com.

demian p.
DP
"Streamlined Payroll & Insightful Analytics"
What do you like best about Paycom?

I love the reporting and analytics features the most, as they provide clear insights into payroll trends, employee hours, and other HR metrics. This helps me make informed decisions quickly. The system keeps tax filings, employee updates, and payroll approvals structured and traceable, helping reduce compliance stress by offering everything in one reliable platform. I also appreciate that Paycom saves time and reduces manual follow-ups by handling payroll, tracking employee data, and staying on top of compliance tasks all in one place. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Occasionally, navigating between different modules feels a bit clunky, and it takes extra clicks to access certain features. A helpful change would be implementing a better search function within the platform that can quickly locate employees, reports, or settings across all modules, instead of navigating step by step. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Thank you for sharing your feedback about Paycom, Demian. We're glad to hear that our reporting and analytics features are providing you with valuable insights to inform your decisions. We're also pleased that our platform is helping you streamline payroll, track employee data, and manage compliance tasks, saving you time and reducing stress. We appreciate your input on how we can continue to improve and enhance your experience with Paycom.

RA
"Streamlined Payroll and HR Management, Minor Navigation Hurdles"
What do you like best about Paycom?

I use Paycom to handle payroll, track employee hours, and manage HR tasks all in one place, making things like benefits and tax filings much easier. It saves time and keeps everything organized and simple to access. Paycom takes the stress out of managing payroll and HR, automating tracking, taxes, and benefits, reducing mistakes, and keeping all employee information organized. What I like most about Paycom is how easy and all-in-one it feels. Payroll runs smoothly, employees can manage their own info, and the clear reports make HR tasks much simpler and less stressful. Setup of Paycom was pretty straightforward, and with clear instructions and guidance, I was able to get payroll, employee profiles, and HR processes up and running quickly, making it easy to start managing everything efficiently from day one. I’d give Paycom a 9 out of 10. It’s easy to use, makes payroll and HR tasks much simpler, and keeps everything organized, so I’d definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Paycom can be a little slow with large reports, and some features aren’t as easy to navigate as I’d like. Making it faster and more intuitive would make handling payroll and HR tasks much smoother. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

We're delighted to hear that Paycom has streamlined your payroll and HR management, providing a comprehensive solution that simplifies tasks and reduces stress. Our software's automation capabilities have been instrumental in reducing mistakes, saving time, and keeping employee information organized, making your daily work easier and more efficient. Thank you for your advocacy!

AN
"I can request time off, list my hours, keep track of my pay, and find my tax information right here."
What do you like best about Paycom?

I can access my schedule, request my days off, and add in extra shifts worked without having to bother my supervisor or send emails back and forth. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

it can be tricky for people who need to log in the instant they are at work, as if you are too far from the building you cannot log on to report that you have arrived, but once you are there your day may begin quickly. It can also be frustrating to add or change information that is past the time/date when it should have been added if you forget. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

We're glad to hear that you find Paycom helpful for managing your schedule and pay. Thank you for sharing your experience!

AN
"Paycom Benefits"
What do you like best about Paycom?

The best thing that I like about Paycom is that I receive messages that alert me to any notifications such as time card approvals, messages with administrative, time off requests, and so on. I am really able to take control of my “employment” but also have the option to interact with administrators when needed. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Honestly, I have found anything tho I dislike about Paycom. The only thing that I would suggest is to make messaging a bit easier. It was a tad difficult to start a new message because the option of my question type was not there. If that makes sense. Review collected by and hosted on G2.com.

SM
Mid-Market (51-1000 emp.)
"Intuitive and Organized, But Support Needs Improvement"
What do you like best about Paycom?

I find Paycom to be a pretty intuitive program and appreciate that it's organized. It's super helpful for me, especially since I need to use it all day every day. Being able to click around and find what I need is unbelievable. Staying organized within the organization is crucial, and Paycom helps me know where people's files and details are, so I can quickly find what I need when asked questions. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I think the communication with the support staff. Sometimes it's quick responses. They don't read the entire question. I have to ask the same thing multiple times to be able to get the answers and the support I need. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Stacy, it's great to know that you find Paycom intuitive and easy to use. We'd like to learn more about your feedback, and encourage you to reach out to feedback@paycomonline.com with additional details.

Aurora V.
AV
"Streamlines HR with Automated Precision"
What do you like best about Paycom?

I use Paycom for payroll and timekeeping, but it’s especially useful for organizing less common HR processes like off-cycle bonuses and custom compliance records. Paycom helps prevent delays and miscommunications by automating approvals and ensuring updates flow directly into payroll without extra steps. What stands out most is how much time it saves by letting employees update their own info while keeping the system accurate and consistent. It’s valuable because employees can correct or update their own details instantly, which keeps payroll and HR records accurate without HR chasing minor changes. The setup was generally smooth, though importing historical data and configuring less common settings took extra attention. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Some of the more advanced reports can be tricky to customize, and the options feel a bit hidden unless you know exactly where to look. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

It's great to see how Paycom has become an indispensable tool for managing the intricacies of your HR processes, especially when it comes to handling unique scenarios like off-cycle bonuses and custom compliance records. We're thrilled to hear that our Employee Self-Service® feature has been a time-saver, allowing employees to instantly correct or update their own details and keep payroll and HR records accurate. Thank you for your 5-star review, Aurora!

AN
Guest users or non-business users of the software, not included in G2 scores.
"Great Product"
What do you like best about Paycom?

Everything you need in one place when it comes to clocking in/out, your schedule, your PTO, Training, everything Review collected by and hosted on G2.com.

What do you dislike about Paycom?

During lunch clock in, you must clock at the exact second, which you could miss if you get distracted and thwm you'll show you were out to lunch longer than you actually were. My fix to that, is I have to set an alarm. But, I still have to wait everytime for that exact second. Clock out at 12:30:30, and try to punch in at exactly 13:00:00, the system will not allow it. It has to be 13:00:30 Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

We appreciate you taking the time to leave a review.

Jones Harris A.
JA
"Empowers HR and Employees with Streamlined Processes"
What do you like best about Paycom?

I like how Paycom streamlines HR and payroll processes while giving employees more control over their information. The employee self-service portal is particularly valuable, allowing team members to update personal info, access pay stubs, and manage benefits without needing to go through HR. I also appreciate real-time reporting, which makes it easy to generate accurate data quickly for decision-making. Paycom automates payroll, reducing errors and saving hours each pay cycle. It centralizes all HR tasks in one platform, making it easy to track and update information. The self-service portal lets employees manage their own information, reducing HR workload, and speeding up processes. Paycom provides instant, customizable reports, helping me make data-driven decisions faster. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

While Paycom is highly effective overall, there are a few areas that could be improved: Learning curve for new users: Some of the more advanced features, like complex reporting or workflow setups, can be a bit overwhelming at first. It takes time to get fully comfortable navigating everything. Setup and configuration complexity: Initial setup, especially for large teams or complex payroll structures, can be time-consuming and may require additional support. Occasional slow updates or glitches: On rare occasions, certain features or updates can lag slightly, which can temporarily disrupt workflows. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Jones, we're delighted to hear that Paycom has empowered your HR team and employees with streamlined processes, with our Employee Self-Service® feature, real-time reporting and automation of payroll tasks. Our software has not only reduced errors and saved time but also given employees more control over their information, making it easier for them to manage their personal details, access pay stubs and update benefits. Thank you for your advocacy! 

Sarah W.
SW
"Centralizes HR Tasks Efficiently, With a Learning Curve"
What do you like best about Paycom?

I use Paycom as our all-in-one HR and payroll software. I love how Paycom brings payroll, HR, time tracking, benefits, onboarding, performance management, and reporting into one unified platform. Data only needs to be entered once, keeping everything in sync and eliminating the need to juggle separate systems or deal with inconsistent information. A standout is the automation which saves time by making payroll processes themselves based on approved timecards, and automates HR tasks like onboarding and benefits enrollment. Paycom's employee self-service feature is also great, allowing employees to update their own information, reducing HR inquiries, and increasing employee satisfaction. The real-time reporting and insights Paycom provides are invaluable as they make it easy to access meaningful information quickly, supporting better decision-making. I also appreciate the built-in compliance support, that reduces risk by tracking changes automatically. Overall, what I like most about Paycom is how it simplifies and centralizes what used to be time-consuming, repetitive administrative work into efficient, automated processes, providing intuitive access to information for both managers and employees. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

While Paycom offers strong features and a powerful platform, there are several areas that don’t always work as smoothly as expected. The steep learning curve makes it complex, with new users often finding the interface overwhelming at first. Many modules and settings can be confusing without thorough training, and some tasks require multiple steps that aren’t always intuitive. It can take time for HR teams and employees to feel fully comfortable using the platform, especially during initial rollout. Implementation and onboarding challenges could improve, as getting Paycom set up properly can be more difficult than anticipated. The implementation process can feel rushed, and data migration from previous systems isn’t always seamless. A rocky implementation can delay realizing the full benefits of the system and require additional cleanup after launch. The customer support experience could be better, with support quality sometimes being inconsistent. Some users report slow response times, and getting complex issues resolved may require multiple follow-ups. Delays in support can be stressful, especially when problems arise with payroll. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

We're thrilled to hear that Paycom has been able to centralize your HR tasks, providing a comprehensive solution for payroll, HR, time tracking, benefits, onboarding, performance management and reporting. Our automation features, Employee Self-Service® and real-time reporting have been particularly beneficial in saving time, reducing manual work, and improving data accuracy. We're glad to be supporting your organization's compliance and employee satisfaction efforts. We invite you to share any additional feedback at feedback@paycomonline.com. 

Questions about Paycom? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Paycom used for?

Tarah B.
TB
Tarah Black
Last activity almost 4 years ago

PAYCOM - ATS and Job Boards

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

10%

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Paycom Features
Reporting and Dashboards
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Benefits Manager
Mobile
Tax Calculation
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Paycom