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Paycom Reviews & Product Details - Page 27

Paycom Overview

What is Paycom?

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Paycom Details
Product Website
Discussions
Paycom Community
Languages Supported
English
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Product Description

Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.

How do you position yourself against your competitors?

At Paycom, we’re transforming the way businesses manage HR and payroll with our innovative, automated technology that puts employees first. Our tools use a single database, allowing them to work seamlessly together and automate key HR processes — including payroll and time-off requests. We create technology that simplifies life for employees and frees up HR to tackle its most important work. With more time to focus on strategic initiatives, businesses can drive growth, improve productivity and enhance the overall employee experience. With our award-winning expertise and culture, Paycom is proud to support businesses of all sizes across the U.S. and internationally.


Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
34,312 Twitter followers
LinkedIn® Page
www.linkedin.com
7,254 employees on LinkedIn®
Ownership
NYSE: PAYC
Total Revenue (USD mm)
$841
Description

Paycom digitally transforms businesses with comprehensive HR and payroll technology that empowers employees to manage their own data within our single, easy-to-use cloud-based software. From recruitment to retirement, the entire employee life cycle can be managed with tools that work together seamlessly, including talent acquisition, talent management, HR management, payroll, and time and labor management.


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Overview Provided by:

Recent Paycom Reviews

Melissa B.
MB
Melissa B.Enterprise (> 1000 emp.)
4.5 out of 5
"Wonderful very efficiant"
The system is very user friendly, The implentation was pretty seemless, Customer support is outstanding very responsive in a timely fashion. The s...
Shyvetta C.
SC
Shyvetta C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Reliable, Efficient and Excellent Service"
We implemented Paycom a few years ago. We have been able to streamline many processes becasue of the systems capibilities.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great Business Decision"
It has allowed us to optimize our staff to reduce manual tasks and duplication of work. Employees appreciate the self service and bilingual capabil...
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Paycom Media

Paycom Demo - NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
Paycom Demo - Beti®
Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.
Paycom Demo - GONE®
GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.
Paycom Demo - Position Management
For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.
Paycom Demo - Reporting and Analytics
Provides a way to easily generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.
Paycom Demo - Tax Credits
Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
Play Paycom Video
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots
https://pycm.co/4dsPASI
Play Paycom Video
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots https://pycm.co/4dsPASI
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Play Paycom Video
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. 
https://pycm.co/3KzmS6f
Play Paycom Video
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. https://pycm.co/3KzmS6f
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td
Play Paycom Video
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td

Official Downloads

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Video Reviews

1,268 Paycom Reviews

4.3 out of 5
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1,268 Paycom Reviews
4.3 out of 5
1,268 Paycom Reviews
4.3 out of 5

Paycom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PaycomQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JS
Administrative Secretary
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

One thing I like is the fact that you can get help immediately with any problem or question you may have. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

At the moment, I can't think of anything I dislike about it Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

The only problem we have is that we can't separate the pay when they work at two separate locations. But this is due to the fact that we do not use the time and attendance because due to our restaurant POS system we have to clock in using it to get the reports we need. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad you're enjoying our software and the support from your dedicated Paycom Specialists. Thank you for your review!

Lauren P.
LP
Teacher
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

I like being able to check my leave balances and paystubs without having to make appointments to meet with HR. I also like the option to preview changes through hypothetical paycheck deductions before making changes to my deductions. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I found some of the election options to be confusing, but my institution was easily able to change the wording within Paycom to provide clarity. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Paycom provides me the flexibility to check my HR information anytime without contacting the HR department and waiting for a response, especially during non-working hours. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

Paycom is proud of providing users with direct control and visibility over their employee information. We're happy to have made your HR and payroll experience easier! Thank you for your review.

HJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Ease of use online and app.

Consistent with support Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Change staff all the time

Often have to ask more than once to get something changed Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Automatizing payroll Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad you're enjoying Paycom and that our customer support teams have been helpful. If you'd like to discuss your feedback in further detail, reach out to us at feedback@paycomonline.com. Thank you for your review!

Patty P.
PP
Office Manager/Payroll/ Benefits Administrator/OSHA Compliant Specialist/EA to CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

I liked that Paycom was user-friendly, but they also charged for that convenience. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The cost is always a major factor with a smaller company. This was the main reason that we switched to a less expensive company. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Doing reports and pulling the specified information that was needed it was much easier to do. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad we were able to serve your small business, Patty. We'd like to learn more about your experience at feedback@paycomonline.com. Thank you!

Verified User in Medical Practice
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Its user friendly, easy to navigate and the customer service is great. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Their COBRA administration could be better and the expense management. Maybe they have made updates from our last time with them but we are not using those items now. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Old system is not easy for reporting Paycom is much easier. Management of employee information and benefits, etc. overall just better. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

It's rewarding to know our product and customer service have worked together to provide your organization with top-tier payroll and HR services! We'd like to learn more about your feedback on the expense management and COBRA administration modules. Please reach out to us at feedback@paycomonline.com, and a member of our team will be in touch.

JA
VP of Finance and Accounting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Customer Service is prompt and efficient. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Paid Time Off accrual needs to be tweaked each month as we rollover balances from prior year to a certain amount based upon your seniority with the organization. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Excellent storage of records and history. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

It's great to hear feedback from our clients, and we're delighted to know our dedicated specialists have aided your organization in getting the most out of Paycom. Thank you for taking the time to leave us your review!

Verified User in Mental Health Care
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

It accomplishes so many of the tasks that we've done by hand for years Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Nothing that I dislike about Paycom. Accomplishes all my needs Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Time Management Review collected by and hosted on G2.com.

CH
HR Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

Paycom is our HRIS product. Beti, their live payroll solution, makes their processing so much easier for HR, the management team and employees. Their app is easy to use and the Manager on the Go features free up time for our managers to be in trade supporting their sales teams. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Sometimes layout or minor features change that we might not be aware of in advance, but nothing major. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Beti, live payroll solutions, allows us to begin processing payroll before timecards are approved. As updates to timecards are completed, the information automatically flows into payroll. Review collected by and hosted on G2.com.

Response from Anna Kernes of Paycom

Thank you for the 5-star review, Christina! We're delighted to hear Beti® and Manager on-the-Go® are saving your organization time. We appreciate you sharing your experience.

AS
Corp. Payroll Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

I like that the system is user-friendly and their customer service is very oriented. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Need more hands-on training in some aspects. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

The new BETI, is great, hoping to utilize it. Review collected by and hosted on G2.com.

Response from Suzeth Gallegos Parrilla of Paycom

We're glad you are enjoying Paycom, and we can't wait to see how Beti® redefines HR and payroll for your organization. Thank you for the great review!

JK
Director of Payroll
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

I love their customer service. I always get help promptly. I also love the Beti feature. The employee check approvals are counterintuitive for a payroll person, but they drastically reduce your off cycle payrolls due to mistakes. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I only dislike a few things that can be easily tweaked by working with your specialist. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

It helps to create better employee engagement. The reminders for supervisor approvals are very nice too! Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad you're enjoying Paycom’s ability to eliminate tedious HR and payroll processes. Thank you for your review!