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1,268 Paycom Reviews
Overall Review Sentiment for Paycom
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Paycom is very user-friendly, with a specialist just a phone call or email away to help solve any issues. Review collected by and hosted on G2.com.
I can't think of any issues that I've had with Paycom. Review collected by and hosted on G2.com.
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I love the reporting! Users can customize reports to their needs. Review collected by and hosted on G2.com.
I strongly dislike the new layout Paycom recently adapted. It can be very difficult to read the forms in the current view, and they should revert back to the look of a few months ago. Review collected by and hosted on G2.com.
The transition team was excellent in all aspects. The Paycom team worked behind the scenes to ensure everything was ready and moving comfortably. Also, they provided recordings of all meetings and were readily available for any questions. Review collected by and hosted on G2.com.
There was nothing to dislike. This was the best transition to another service I have ever experienced. Review collected by and hosted on G2.com.
Once an employee is trained on how to get around in Paycom, they seldom have any problems with it. When they do, it is easy for Administrators to assist them and explain or show them how to fix their issues. There are also a lot of user guides to help employees as well as great support specialists to assist the administrators with their questions. Review collected by and hosted on G2.com.
There are so many updates to the system and the way different things work that it is sometimes difficult for smaller businesses to keep up with the changes. The Updates are usually good ones, but occasionally, they are not so easy for smaller businesses to utilize. Review collected by and hosted on G2.com.
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I liked that all of my employee documents, payroll, reviews, etc were all housed in one portal. I also have enjoyed the ability to maintain access to these items after leaving the company. Review collected by and hosted on G2.com.
There weren't a lot of downsides to using PayCom. It functions as it should. I wish it would still provide access to old documents to former staff, such as the employee handbook that they digitally sign through PayComm. Review collected by and hosted on G2.com.
The people you deal with. Great customer relations. Our process is so much faster and easier. The employees like to be able to approve their checks before the money goes to the bank. Review collected by and hosted on G2.com.
In the beginning, adding and gathering the employee's information. Review collected by and hosted on G2.com.
Paycom has teams, so if your representative is not available to assist you are transferred to someone on that team to provide answers or help Review collected by and hosted on G2.com.
I have found any dislikes about the system, and it is user friendly Review collected by and hosted on G2.com.
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I feel that Paycom is very organized, and the specialist are very knowledgeable about the implementation and training Review collected by and hosted on G2.com.
Just the toggling between screens can be difficult Review collected by and hosted on G2.com.