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Paycom Reviews & Product Details - Page 23

Paycom Overview

What is Paycom?

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Paycom Details
Product Website
Discussions
Paycom Community
Languages Supported
English
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Product Description

Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.

How do you position yourself against your competitors?

At Paycom, we’re transforming the way businesses manage HR and payroll with our innovative, automated technology that puts employees first. Our tools use a single database, allowing them to work seamlessly together and automate key HR processes — including payroll and time-off requests. We create technology that simplifies life for employees and frees up HR to tackle its most important work. With more time to focus on strategic initiatives, businesses can drive growth, improve productivity and enhance the overall employee experience. With our award-winning expertise and culture, Paycom is proud to support businesses of all sizes across the U.S. and internationally.


Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
34,312 Twitter followers
LinkedIn® Page
www.linkedin.com
7,254 employees on LinkedIn®
Ownership
NYSE: PAYC
Total Revenue (USD mm)
$841
Description

Paycom digitally transforms businesses with comprehensive HR and payroll technology that empowers employees to manage their own data within our single, easy-to-use cloud-based software. From recruitment to retirement, the entire employee life cycle can be managed with tools that work together seamlessly, including talent acquisition, talent management, HR management, payroll, and time and labor management.


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Overview Provided by:

Recent Paycom Reviews

Melissa B.
MB
Melissa B.Enterprise (> 1000 emp.)
4.5 out of 5
"Wonderful very efficiant"
The system is very user friendly, The implentation was pretty seemless, Customer support is outstanding very responsive in a timely fashion. The s...
Shyvetta C.
SC
Shyvetta C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Reliable, Efficient and Excellent Service"
We implemented Paycom a few years ago. We have been able to streamline many processes becasue of the systems capibilities.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great Business Decision"
It has allowed us to optimize our staff to reduce manual tasks and duplication of work. Employees appreciate the self service and bilingual capabil...
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Paycom Media

Paycom Demo - NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off Requests Featuring GONE®
Paycom Demo - Beti®
Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.
Paycom Demo - GONE®
GONE® automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.
Paycom Demo - Position Management
For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.
Paycom Demo - Reporting and Analytics
Provides a way to easily generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.
Paycom Demo - Tax Credits
Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
Play Paycom Video
When your team has the tools it needs, the results can be amazing. Watch this video to see what happened when a casino came back to Paycom and embraced full-solution automation. https://pycm.co/42UJloT
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots
https://pycm.co/4dsPASI
Play Paycom Video
See how the New England Patriots streamlined HR processes, cut down payroll tasks, boosted employee satisfaction and drove dollars to the bottom line — all by teaming up with Paycom. #PaycomXPatriots https://pycm.co/4dsPASI
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Play Paycom Video
Stressing over that never-ending HR and payroll to-do list? Unnecessary. Not if an action hero armed with automation has anything to do about it. Learn more at https://pycm.co/40Z51yE
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. 
https://pycm.co/3KzmS6f
Play Paycom Video
Paycom’s single HR and payroll software doesn’t just deliver peace of mind and accurate pay. It opens doors to the future of payroll: automation. See how these tools make it possible. https://pycm.co/3KzmS6f
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td
Play Paycom Video
When the Oklahoma City Comets AAA baseball franchise adopted Paycom, it not only found a better way to handle HR and payroll, it gave employees tools to connect with the organization. https://pycm.co/3PnL6Td

Official Downloads

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Video Reviews

1,268 Paycom Reviews

4.3 out of 5
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1,268 Paycom Reviews
4.3 out of 5
1,268 Paycom Reviews
4.3 out of 5

Paycom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PaycomQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Jami M.
JM
Associate Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Paycom?

Great for allowing employees to have one hub for everything. My company uses it for timesheets, expenses, training, document uploads, onboarding, and benefits organization.

The app needs a little work but makes mileage super easy. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Truthfully, so far, no downsides. Can access on computer or through app easily. Alerts to app through push notifications would be nice. Also, add more stops in mileage log when doing manually. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Makes payroll and expenses so much easier. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

We're glad you're enjoying Paycom’s all-in-one platform. Our mission is to simplify the employee experience, and it's rewarding to see this has been the case for you and your organization. We'd like to learn more about your feedback on our mobile app! Reach out to us at feedback@paycomonline.com, and a member of our team will be in touch. Thank you for your review!

Joseph A.
JA
HR Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The employee experience is seamless. The system has a lot of flexibility with many options to manage the day to day human capital and payroll needs. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The client side of the system has so many options that it can be confusing as to how to best set up processes and procedures within the system. The ATS needs additional work. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Human Resource Management, Talent Acquisition, Leadership Training, Certification and Licensure Tracking, Payroll, Benefits Administration, Position Management, Organizational Chart. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

It's great to know we've improved the employee experience at your organization, and we appreciate you taking the time to leave us a review. We'd like to learn more about your experience at feedback@paycomonline.com. Thank you for your advocacy!

CS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Paycom?

I love how user-friendly the system is. Almost everyone we encountered during our transition into using Paycom was helpful and knowledgeable. Perry Watson was amazing! Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I had a really good experience. I don't have anything significanat that I didn't like. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Easier payroll, a smooth platform for HRIS and finance/payroll needs. Very user friendly for employees allowing employees to make their own updates. Review collected by and hosted on G2.com.

Response from Wyatt Stanford of Paycom

We appreciate you sharing your experience, Cynthia! We’re thrilled to see you've had an amazing experience with Perry — we’ll be sure to let him know. If there is any way we can earn five stars, please reach out to us at feedback@paycomonline.com.

Phyllis A.
PA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Paycom?

The fact that it's one platform and you don't have to log in to different systems to accomplish several tasks. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I'm a new user so I have not found any downsides . Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Customer service is outstanding. I don't have to wait on hold for long periods to get a representative to answer my questions and assist me with how to do a task. Review collected by and hosted on G2.com.

Response from Suzeth Gallegos Parrilla of Paycom

We're glad you've enjoyed Paycom and working with your dedicated specialist team. Thank you for your advocacy! We're looking forward to continuing our partnership with your organization.

Udaya Sree D.
UD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

It is too easy to use.

Efficient.

Good Customer Service.

Detail oriented. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Nothing.

No disadvantages.

There are no many issues with pay com. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Payroll Problems- It is easy to track with it. Review collected by and hosted on G2.com.

Response from Suzeth Gallegos Parrilla of Paycom

It's great to hear Paycom provided you with an efficient easy-to-use tool for your team's payroll. Thank you for the 5-star review, Udaya!

EN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Paycom?

It allows me to make changes and correct mistakes easily. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Paycom comes with great benefits. However, having a chat support representative on the site would be nice. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Paycom ensures that our operations are operating accurately in aspects to time management and employee management. Review collected by and hosted on G2.com.

Response from Suzeth Gallegos Parrilla of Paycom

We are pleased to hear our software has helped you and your employees save valuable time. If you have additional feedback, we encourage you to share it with our dedicated team at feedback@paycomonline.com. Thank you for your review, Ella!

MT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Paycom?

Ease of use for employers and employees. They are constantly updating their software and adding new helpful features. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Document management and posting information for employees. It could be better organized, and should be better ways to post information for employees Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We use almost all of the products Paycom offers. It's helped streamline payroll, benefits, reviews, and onboarding/offboarding. Review collected by and hosted on G2.com.

Response from Wyatt Stanford of Paycom

We’re delighted to see Paycom has been easy to use for your organization and that it’s helped to streamline your HR processes! Thank you for sharing your experience with us, Matthew. Please do not hesitate to share feedback or ideas for improvements with your dedicated specialist.

Leticia K.
LK
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paycom?

The Paycom system is easy to use and makes payroll so easy!!! Their customer support is AMAZING!!! Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I haven't run into any downsides of Paycom. So far, my payrolls have been pretty smooth. Paycom has been a great asset!!! Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

We no longer use punch clock timecards and keep PTO balances in a notebook. Employees can now see their hours and PTO balances. They have more control over their paychecks. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

It's fulfilling to know our product and dedicated support teams have worked together to create a great experience for an amazing client like you. We look forward to our continued partnership, and we want to thank you for your advocacy!

SG
HRIS & Payroll Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Paycom?

Honest support from transparent team members who set realistic expectations. We understand that things happen with any software company which is why it makes it important for us to partner with folks who can accurately set expectations and be upfront if issues ever arise.

Single-database solutions help optimize a variety of business issues including increasing visibility on HRIS tasks, centralized communication, and a stronger grip on compliance automation. Paycom has helped improved on these areas as I understand their system is organically developed in house rather than by company acquisitions. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

It's tough to distinguish genuine dislikes about the software from simply being nit-picky for the sake of a review. If any comes to mind later on, its nice that Paycom reps help provide the 'why' behind the design so that the concern feels like it had intention behind it at one point. Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Repeating my messaging from above as I feel it provides the best high-level snapshot view of value for us -

Honest support from transparent team members who set realistic expectations. We understand that things happen with any software company which is why it makes it important for us to partner with folks who can accurately set expectations and be upfront if issues ever arise.

Single-database solutions help optimize a variety of business issues including increasing visibility on HRIS tasks, centralized communication, and a stronger grip on compliance automation. Paycom has helped improved on these areas as I understand their system is organically developed in house rather than by company acquisitions. Review collected by and hosted on G2.com.

Response from Lauren Bullard of Paycom

Hi, Spencer. We're glad to know you're enjoying Paycom. We keep our clients in mind and are very intentional with every design element. We look forward to working with you in the future as we tailor our support to best meet the needs of your businesses. Thank you for your review!

Vonita S.
VS
Sr. HR Consultant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paycom?

Employee self-serve portal is great, easy to navigate and simple for employees to see their information Review collected by and hosted on G2.com.

What do you dislike about Paycom?

If an employee has to edit something in their profile it can be hard, not as easy as you would expect Review collected by and hosted on G2.com.

What problems is Paycom solving and how is that benefiting you?

Needed all HR needs to be consolidated in one place Review collected by and hosted on G2.com.

Response from Peyton VanCuren of Paycom

It's great to hear our software has helped consolidate all your HR needs into one system! If you have any questions or comments, please contact us at feedback@paycomonline.com.