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1,268 Paycom Reviews
Overall Review Sentiment for Paycom
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Great customer service, easy to use for both the employer and employee, so many different products; I can do everything within Paycom. Review collected by and hosted on G2.com.
They do a lot of upgrades. The upgrades sometimes add more steps. They changed some things in the ATS that I would have preferred to stay the way they used to be. Review collected by and hosted on G2.com.
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The easy-to-use application, being able to have access to your information as long as you have your phone! Review collected by and hosted on G2.com.
If you were salary you still have to submit timecards, but definitely beats ADP because every time I tried to login into my ADP account at previouscompanies, I had to reset my password without fail. Review collected by and hosted on G2.com.
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I found the ease of switching between employee and manager accounts refreshing. The ability to go in and fix payroll or time issues quickly is a win all the way around. Review collected by and hosted on G2.com.
I would say I dislike the time entry portion the most. It can be a little cumbersome for new users and managers alike. Making changes after the first 50 mistakes it gets better for most. Review collected by and hosted on G2.com.
Paycom allocates an extended range of capabilities in one place from core HR, PM, ATS, LMS to time & attendance. Review collected by and hosted on G2.com.
It's way too broad that I have never customized over 25% of available features. Review collected by and hosted on G2.com.
Our Paycom team is always there to help and support us whenever we have questions. IF, they don't know the answer off the top of their head they'll find it for us quickly. Review collected by and hosted on G2.com.
Nothing on Paycom's side. When we moved from our old HRIS to Paycom we found a lot of info wasn't being recorded, but Paycom helped make sure all our info was corrected. Review collected by and hosted on G2.com.
For the most part, very intuitive interface. Easy to pick up, easy to use. The implementation process is very polished. Their teams are well-trained and knowledgeable. They are also very thorough and will ensure all the required work is done.
This service extends into the ongoing support for users. The Help Desk is also staffed with knowledgeable team members and I have rarely had to wait for help or not get a good answer to one of my questions. Review collected by and hosted on G2.com.
Paycom made a design change in their user interface this year that is not my preference. In my experience, many people use a laptop computer in their day to day work. There is a lot of "white space" on many of the forms that causes a user to have to scroll to find information on a laptop screen. I understand this is a little thing, but searching through scrolling slows things down. I prefer a more compact layout to how information is displayed - especially when using a laptop. Review collected by and hosted on G2.com.
I like how easy it is to look up who is punched in and who not, it is such a vital task to make sure agents are clocked in and working. With the help of punch cards I can double check agents being here and escalate any issues to supervisors when agents are missing. Review collected by and hosted on G2.com.
Nothing really I love how much data Paycom holds. I can create reports in any form, such as pdf, xlsx, csv and pull anything I need right away. I like it; well done. Review collected by and hosted on G2.com.
Paycom is rapidly growing, but they take the time to invest in their people. If you like to learn and grow your career. Paycom is the place to be. Review collected by and hosted on G2.com.
Paycom is a fast growing company and has a product that benefits everyone that utilizes it. Be prepared to contribute at the highest level. Review collected by and hosted on G2.com.
Paycom has helped our business to cut down the timely process of payroll. We used to work off spreadsheets and now everything is automated. Review collected by and hosted on G2.com.
I have not found a bad side. They have a help area that assists with any questions that may arise. Review collected by and hosted on G2.com.