Paychex Pricing Overview

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Our Payroll, HR and PEO pricing and packages are curated based on specific business needs
https://www.paychex.com/payroll/compare-payroll-solutions

Pricing information for Paychex is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Paychex must be conducted with the seller.

Pricing information was last updated on March 26, 2025

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

Average Discount

14%

Perceived Cost

$$$$$

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Paychex Pricing Reviews

(2)

Verified User in Computer Software

Small-Business (50 or fewer emp.)

1/13/2022

"Fantastic Service"

5/5

What do you like best about Paychex?

They have been rock solid with Payroll WIth Paychex Flex. It super easy to run payroll! I've been with them for quite a long time. Review collected by and hosted on G2.com.

What do you dislike about Paychex?

No real dislikes at all. App could use a little update, but it's pretty good. Review collected by and hosted on G2.com.

Response from Candice Williams of Paychex

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Thank you for your 5 star review! We appreciate your feedback. If there is anything you need in the future, please email us at reviews@paychex.com.

Mary L.

Business Owner

Small-Business (50 or fewer emp.)

3/28/2025

"Absolute worst customer support and communication"

0/5

What do you like best about Paychex?

Easy app use; Simple Payroll Processing; Great Dashboard Review collected by and hosted on G2.com.

What do you dislike about Paychex?

We have had several billing issues. Payroll prices drastically increased, more than double without notification that a discount was expiring. However, our payroll rep was understanding and rectified the situation by issuing a refund and reinstating our previous price. Then our franchise had to switch payroll services due to a corporate contract change. This change, unbeknownst to me, was not a simple cancellation. It needed to be submitted in writing. They continued to bill me even though I didn’t use their services for almost 2 months. When I asked for a billing correction, they denied me by saying it was in the contract agreement to begin with. They didn’t offer us any assistance and seemed to not care anymore. Review collected by and hosted on G2.com.

Response from Lexi Suarez-Bello of Paychex

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We are sorry to hear about the experience you had with Paychex. If you are open to it, please email reviews@paychex.com with your Company Name/ID, your name, and the best way to contact you so we can have leadership reach out to you directly. Thank you.