Easy to use, saves time, students like the app as they receive barcode in an email and show us at Reception.The camera is ultra sensitive to all types of parcels, and this saves us typing out repetitive emails every day Review collected by and hosted on G2.com.

It would be good if signature was requested for every collected parcel not just the first one. Like this we would have more proof if students dispute they have collected the parcel. Review collected by and hosted on G2.com.

That the system emails a QR to the recipient Review collected by and hosted on G2.com.

Do not dislike anything with this product Review collected by and hosted on G2.com.

Parcel Tracker is easy to use and it notifies the students when their parcel has arrived. It is very easy to look up a student's name and check if they have received a parcel rather than rummaging through the masses Review collected by and hosted on G2.com.

The email sometimes goes into the student's junk folder Review collected by and hosted on G2.com.

its super easy to use, i like that all names/emails are in one place and even recognizes handwriting on labels Review collected by and hosted on G2.com.

freezes a little bit but only for a few seconds Review collected by and hosted on G2.com.

Very user-friendly and straightforward app with nice design. Extremely modern approach of handling parcels. It makes the parcels look up easier by using the pictures we have to take when processing them and displaying the room numbers on the top. Very quick system, students are notified straight after we process their boxes. The QR codes can be scanned easily even with blurry, not well lid screens. Provides a very easy collection procedure. Easy to handle the recipients' email address changes on the phone. Review collected by and hosted on G2.com.

You can scan the same parcel twice, the system does not recognise if you processed the parcel already.

Anybody could collect the parcel if they had the QR code, so we had to start asking for IDs again to make sure students are not collecting each other's parcels.

There is at least 3 of us during the day who handles parcels and it is time consuming to type in our email addresses and passwords every time we use the device after each other. Review collected by and hosted on G2.com.

Support received by co-founder

Simplicity of app

Faster post process than existing system Review collected by and hosted on G2.com.

Not used app long enough to report any cons. App is fully functioning so far Review collected by and hosted on G2.com.

It takes photos of the parcels and stores them for the record, and it also has world-class customer service. Review collected by and hosted on G2.com.

That it's sometimes glitchy. Also when it's a handwritten parcel, it doesn't take photos, but they usually have more sentiment. Review collected by and hosted on G2.com.

I really enjoy the simplicity and effectiveness of this app. Our staff and students are really enjoying how quick it is to set up and use. It's actually one of the best Parcel apps I've used to date Review collected by and hosted on G2.com.

One of my dislikes with this app is that it doesn't work on IOS sometimes. But I believe this is something that the team is working on.

Another issue I find is that if the QR code is under a direct let, it often doesn't scan. Review collected by and hosted on G2.com.

Speed. Professional. Easy of use. Efficient Review collected by and hosted on G2.com.

Unable to delete parcels when a parcel.is in correctly scanned Review collected by and hosted on G2.com.

Allows for a large number of both users and recipients. Captures an image of the package being scanned in for future reference if you have a large amount of packages on hand. Very user friendly Review collected by and hosted on G2.com.

Does not sync well between all users' devices. Very difficult and time consuming to do any kind of audit of packages that were picked up but not marked collected in the system. Recently has been showing no packages for some individuals even though they have received the parcel tracker email and we do have the package in our mailroom. Review collected by and hosted on G2.com.