Ciaran F.
CF
Ciaran F.
Customer Assistant
Small-Business (50 or fewer emp.)
"Parcels made easy!"
4.5/5
What do you like best about Parcel Tracker Mailroom?

Quick and easy to scan in and out - makes reception job a lot easier - Notifys residents who are given a bar code which makes them feel more secure about their parcels too and photo evidence of what the parcels look like is always a bonus too as helps us locate the parcels if different staff are working Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

Very occasionally, an email doesn't notify the resident that there parcel has arrived but this has never caused any issues for us and is still registered on our system so we have proof it's arrived. Review collected by and hosted on G2.com.

ST
Sam T.
Small-Business (50 or fewer emp.)
"Parcel Tracker"
3.5/5
What do you like best about Parcel Tracker Mailroom?

Helpful to keep track of parcels - Some good features - Helpful in understanding who is receiving and giving out specific parcels - generally pretty easy to use. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

There are some features that making it slow - It would be helpful to be able to scan in several packeges for one person at a time - it would be helful also to be able to scan the name and the bar code at the same time. Sometimes the scanning features are slow - The app seems to buffer quite often. Review collected by and hosted on G2.com.

ZL
Zoe L.
Small-Business (50 or fewer emp.)
"Easy and efficient"
4.5/5
What do you like best about Parcel Tracker Mailroom?

We changed to parcel tracker after using paper records for years, and the change to our workload and the student experience has been wonderful - it is so easy to view records, especially when we receive queries from students wanting to know where there parcels are!I Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

I think the sync could be faster between devices, to avoid confusion. I also wish the app would discern between letters and parcels, and send the recipient the QR code with a description of what they are getting. Some students think they have a parcel, when they actually have a letter. Review collected by and hosted on G2.com.

Justin L.
JL
Justin L.
Mid-Market (51-1000 emp.)
"Great Package Tracking Solution"
4.5/5
What do you like best about Parcel Tracker Mailroom?

Easy to use. Simple design. The app works wonders. The kiosk is a very welcomed feature. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

The Company needs to accept more payment options. The delivery options in the app needs to be the same as the receiving option. Review collected by and hosted on G2.com.

FD
Fraser D.
Enterprise (> 1000 emp.)
"Effective and user friendly parcel management solution"
5/5
What do you like best about Parcel Tracker Mailroom?

Great friendly and easy to use user interface

Easy setup and configuration

Reasonable cost

Smart technology at reading names and addresses from pictures

Much quicker to use than other tried parceling solutions

Effective at removing old data to comply with data retention policies Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

Haven't encountered many so far. We've had a syncing issue once with the data showing on different devices but that was rare. Review collected by and hosted on G2.com.

MO
Martyn O.
Small-Business (50 or fewer emp.)
"EXCELLENT APP, REALLY LOVE IT!"
5/5
What do you like best about Parcel Tracker Mailroom?

the back office, what it stores and how you can check what we have on-site from your own phone. The way it lets people know when they have a parcel, which then clears our parcel room so much quicker than we where used too Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

We havent found anything yet that doesnt work, or doesnt feel right. weve had a few occasions where a student has recieved a notifcation but then no parcel is there but this has been down to user error Review collected by and hosted on G2.com.

SS
Sid S.
Small-Business (50 or fewer emp.)
"Parcel tracker"
3.5/5
What do you like best about Parcel Tracker Mailroom?

Helpful and the fact that it tracks and accounts for all the parcel in the building, so it is a very handy tool for any business. Would love to have some tune ups though. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

inititally it was great but it now there are constant updates and we understand there are always working on the update. but still many times the app takes ages to sync. Review collected by and hosted on G2.com.

CD
Carly D.
Mid-Market (51-1000 emp.)
"great service"
5/5
What do you like best about Parcel Tracker Mailroom?

love the app, really easy to use, great to keep track when receive such a high volume of parcels, extra security for staff on site when storing parcels on behalf of other people. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

can take some getting used to if not particularly tech savvy, and date extraction can be a little delayed when there are changes in customers Review collected by and hosted on G2.com.

maureen m.
MM
maureen m.
Crew Recruitment Consultant
Small-Business (50 or fewer emp.)
"My Mailroom Angel"
5/5
What do you like best about Parcel Tracker Mailroom?

Fast easy to use and tracks all of our package handling Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

Just the possibility to view the images on the phone as I am registering a package Review collected by and hosted on G2.com.

NE
Nicoleta E.
Small-Business (50 or fewer emp.)
"Overall a great app to use"
5/5
What do you like best about Parcel Tracker Mailroom?

It is very easy to use, convenient and secure. It sending right information to people and fast. It is making the work more easier and efficient. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

It can be slow sometimes when scanning the bar code. It is less conveninet when doesn't recognise the parcel and need to look for people manually. Review collected by and hosted on G2.com.