This app saves us so much time with checking mail in and out! I love that it works from my phone and will pull up the recipient automatically from a pic of the label. Review collected by and hosted on G2.com.

Sometimes the app freezes up when running on older phones. Review collected by and hosted on G2.com.

Parcel Tracker captures the name of the recipient and tracking numbers accurately. Review collected by and hosted on G2.com.

Parcel Tracker does not always capture the carrier. Review collected by and hosted on G2.com.

Very easy to use, very easy to train the staff on, very reliable and very speedy, it has coots down tremendously on the work required to handle our parcels compared to our system which was highly manual, it is a no brainer! Review collected by and hosted on G2.com.

There are no cons to this system, it is very efficient and accurate. Review collected by and hosted on G2.com.

the set up was very easy and the interface is very easy to use Review collected by and hosted on G2.com.

glitches in the system requiring a reboot Review collected by and hosted on G2.com.

Easy to upload lists and edit them as required. We have a concierge who is backfilled for vacation and sick time, so we need to teach new folks how to use the system all the time. Very intuitive and easy for us.

We have variable periods of volume, so I switch between the free and paid subscriptions, so we only pay for what we need. I messed up on the billing cycle, but they refunded me for the months that we had low volumes. Review collected by and hosted on G2.com.

Had one occasion where we ended up having to change the password. Not sure what the issue was or even if it was one of our temporary people that did something , but was easily resolved. Review collected by and hosted on G2.com.

much better than the system we were previously using. Very easy to use as the system automatically generates a QR code which residents can scan and show proof of delivery. System automatically sends confirmation once they have signed and collected the parcel which helps to manage lost parcels Review collected by and hosted on G2.com.

Not easy to bulk edit recipient without losing parcel data Review collected by and hosted on G2.com.

Parcel tracker has made processing parcels so much quicker and easier for us Review collected by and hosted on G2.com.

Sometimes the parcel tracker will pick up the wrong name when scanning parcels Review collected by and hosted on G2.com.

Very easy to use everyday for admin and simple for customer to understand. Review collected by and hosted on G2.com.

Sometimes the app does crash and you have to reset it. Review collected by and hosted on G2.com.

Ease of use and the ability to keep a secure log of any and all deliveries Review collected by and hosted on G2.com.

Sometimes the app can be really slow or crash but easily fixed Review collected by and hosted on G2.com.

One QR code per user rather than per parcel Review collected by and hosted on G2.com.

Names sometimes are not picked up on the scanner Review collected by and hosted on G2.com.