HF
Hannah F.
Student ambassador
Mid-Market (51-1000 emp.)
"Amazing app"
5/5
What do you like best about Parcel Tracker Mailroom?

Knowing if a student has a parcel and where exactly it is. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

Sometimes the email does not come through or students can't find the QR code or it don't show up Review collected by and hosted on G2.com.

RM
Roman M.
Nigh facilities officer
Small-Business (50 or fewer emp.)
"My experience using Parcel Tracker - Mailroom"
5/5
What do you like best about Parcel Tracker Mailroom?

Fast and efficient. It makes my job easier. Students are happy too. Parcel Tracker - Mailroom is a handy tool. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

Sometimes we had a problem scanning the QR code, and we had to do it manually. Review collected by and hosted on G2.com.

GW
Gareth W.
Property Manager
Small-Business (50 or fewer emp.)
"Parcel Tracker made my life easier!"
5/5
What do you like best about Parcel Tracker Mailroom?

Parcel Tracker is quick and easy to use, the customer support is great, and it has really helped step up our security when processing our parcels on site. Couldn't recommend it more highly! Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

I have not experienced any negatives with Parcel Tracker. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Game changer for processing parcels"
5/5
What do you like best about Parcel Tracker Mailroom?

The best thing about parcel tracker is the time it saves processing parcels. It is very user-friendly and easy to use for all staff and should you run into a problem, there is very helpful support on hand to get you back on track. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

I am pretty new to parcel tracker, having only used it for 1 week; however, I am yet to find any negatives with the app. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Excellent App"
5/5
What do you like best about Parcel Tracker Mailroom?

The app is so easy to us and makes life so much easier when 336 students are living on site. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

The email sent to the tenants does not explain what the QR code is for and some of them are getting very confused. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Streamlines the process greatly"
5/5
What do you like best about Parcel Tracker Mailroom?

I really enjoyed how easy it is to see if a parcel has been delivered. It makes it a quicker process, as well as allowing for less error to be made while handing out parcels. It also has a very easy to understand interface, and it takes no time at all to figure out what to do with the app. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

The students sometimes were confused by the parcel tracker email, perhaps it would be better for the tracker to correspond to the company name to help those picking up the parcel understand better. Review collected by and hosted on G2.com.

WA
William A.
Deputy Manager
Small-Business (50 or fewer emp.)
"Overall good system"
4.5/5
What do you like best about Parcel Tracker Mailroom?

Pictures of all parcels as they are logged in make it easy to find. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

You don't have to sign for each parcel collected. Review collected by and hosted on G2.com.

TM
Tyffani M.
Leasing agent
Small-Business (50 or fewer emp.)
"User Friendly"
4/5
What do you like best about Parcel Tracker Mailroom?

It is straightforward to use. The use of the phone application is simple. Also the ability to sign out packages is helpful. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

Downsides include the differences between coworkers on the number of total packages when using the phone application. There is also a syncing issue. Once a package is included in our inventory, it takes over a couple of hours to show up in the system. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Very useful post-room tool"
4/5
What do you like best about Parcel Tracker Mailroom?

+ simple, user-friendly app

+ eliminates mistakes

+ Reassures residents their mail is responsibly received Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

- Could be improved by software detecting handwritten addresses. Review collected by and hosted on G2.com.

CG
Carla G.
CSA
Small-Business (50 or fewer emp.)
"Time saver"
5/5
What do you like best about Parcel Tracker Mailroom?

This app is perfect for dealing with all parcels: no more folders, no more paper, no more excel worksheets, no more time-wasting. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

Maybe if there was a way that we could only scan the parcel once when we have to notify the customer, that would be even more time-saving! Review collected by and hosted on G2.com.