International Product Manager - Logistics and Supply Chain
Reliable Partner with Great Support
10/01/2024
"Parcel Perform has been an exceptional partner in developing a solution for contacting and collecting information from our customers. Despite our needs extending beyond Parcel Perform’s core product offerings, they have successfully stepped up to accommodate our unique requirements. Their customer service and support are splendid, and it is a pleasure to work with their team."
Teamhead Fulfillment & Support eCom Europe - Apparel & Fashion
Superior Flexibility to work on our specific requirements
12/11/2024
"Parcel Perform provides a platform with a superior level of detail in shipping events with various features connected. The implementation and integration did work out with the team showing a lot of energy to make it happen for us fast.
This enables us to use the data for a variety of use cases like mail communication, Customer Service bots and detailed SLA tracking. And there a lot of..."
Tracking Updates Made Simple - Optimizing our Operations
12/03/2024
"Our company uses Parcel Perform to update tracking information from shipping carriers (such as FedEx, UPS, DHL, USPS, Canada Post, Asendia, Purolator, and more), for our customers.
Parcel Perform optimizes our operations by notifying us whenever there is an update from the carrier – including detailed tracking information.
Parcel Perform offers extremely accurate and low-latency..."
"When setting up Parcelperform the whole Team was eager to get things rolling from the get-go and they made sure our wishes and restrictions are understood and implemented adequately. Its a fantastic track and trace solution especially for ecom. Marc and his colleagues always had an open ear and would go the extra mile to support us."
Chief Technology Officer - Logistics and Supply Chain
A highly customer-service oriented organization with a great product.
11/21/2024
"The Parcel Perform account managers are attentive, responsive, and have close links to the technical staff to whom I as a CTO need access. They also have a very competitively priced new carrier onboarding process and short implementation timeline."
"Parcel Perform helps us to streamline customer communication across various different business units, sales channels and geographies. It has been a tremendous simplification for us to only work on delivery experience improvements in one tool only."
Principal Engineer - Information Technology and Services
Outstanding quality and service
10/02/2023
"* Support team: I was able to get great support even before we engaged the team officially for a trial. Documentation was upto date and support team was very responsive and followed up when required.
* Product feedback: The team was very open to getting feedbacks & wish lists and considered for next product iterations. Some of our wish list items were even delivered.
* Integration: It was..."
"There is nothing that Parcel Perform cannot do. The variety of services, the efficient way of communicating and completing tasks, the kindness of its personnel, the dedication on our projects, the excellent customer support and the easy of integrations are only some of the benefits you will take from Parcel Perform. Always happy to share, discuss and complete a new project with Parcel Perform."
Senior Group Manager Digital Customer Interfaces - Logistics and Supply Chain
Professional partner at all levels
11/05/2024
"We know Parcel Perform as an extremely professional partner. Whether for technical integration or common customer projects, Parcel Perform offers optimal and innovative solutions for all needs.
We are looking forward to our continued cooperation and more exciting projects together."
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