Parallel Reviews & Product Details

Our real estate agents, the end users of the tool, find in Parallel a simple, practical, intuitive, and perfectly understandable tool that makes their work much easier and faster. It is liked by everyone, both those who are more tech-savvy and those who have more difficulties. Review collected by and hosted on G2.com.

We need to add an aesthetic improvement to the final result of this fantastic technology, but we are working on it and we will undoubtedly achieve it. Review collected by and hosted on G2.com.

Keeping track of processes and getting forms filled in from clients has always been a slow, tedious and generally painful process that never gets easier. It was very frustrating always having to chase clients when it came to onboarding. However, with Parallel it's been an absolute breeze, it's literately so easy to onboard clients, get forms filled in and returned signed. Both the backend and frontend of the software looks sleek, professional and is also easy to navigate once you know your way around.. Parallel seems to already be very feature rich with lots of templates and advanced functions, even API and Webhook is available which is phenomenal. Building forms with "conditions" and being able to automate other stuff is just a whole transformation to any business. I would like to also pinpoint the excellent customer service team, who have always promptly and effectively provided help and answered all my questions. So, in overview, I would highly recommend Parallel to anyone looking to avoid chasing their customers for the information they need to collect and speed up the process. Review collected by and hosted on G2.com.

Integration with DocuSign a major player in the game is currently in the pipeline and I believe will be available soon but it will be worth the wait for eletronic signature if you already have that platform. Review collected by and hosted on G2.com.

They have managed to simplify complex processes (due to variety and case studies), with attention to detail and a great ability to listen to customer needs and apply them in platform improvements. Review collected by and hosted on G2.com.

I don't like that they mix their own name, the denomination, with one of the processes, the central one, of the platform (the petition). I think the denomination, the brand, should be reserved and above specific processes. I think it's a way of undervaluing it. Review collected by and hosted on G2.com.

There's a lot of different options for creating forms and documents that really make Parallel a fascinating exercise in creativity. Using their "conditions" you can easily transform similar multiple forms into one single document. There's a lot of potential here that simply cries out for exploration and experimentation. That's very exciting.

I also have to point out their excellent customer service team, who are fast and efficient. You could not ask for more. Review collected by and hosted on G2.com.

The only issue to date is the lack of sign company integrations, such as DocuSign and Adobe Sign. However, this is something the company is aiming to integrate later on. Well worth the wait for these integration features. Review collected by and hosted on G2.com.

Parallel allow us to track all our flows and important documents. It´s super customizable and has a great user experience. We also like that our customers can use the platform to check their process status in real-time. Review collected by and hosted on G2.com.

It´s hard to find something we dislike about the platform because every time we had an issue, Parallel's team was helpping us quickly, solving the trouble or teaching us about some new functions. I would like to have a better mobile versión or maybe an app. Review collected by and hosted on G2.com.

Intuitive interface that makes onboarding very easy. Customer service. A willingness to create community and enhance the experience by sharing of best practices. A possibility of customization. Being open to users´ suggestions for improvements and acting upon them. Review collected by and hosted on G2.com.

Nothing, every time we request an improvement or additional feature, it´s reviewed and added. Cannot ask for more. Review collected by and hosted on G2.com.

What I like most about Parallel is that you can tailor the processes to your needs and that the team is always working to improve and offer better options to their clients. Review collected by and hosted on G2.com.

What I like least about Parallel is that sometimes it generates distrust among our clients because they believe their data will be used for advertising, nothing could be further from the truth. Review collected by and hosted on G2.com.

Parallel has succeeded in making a smart and easy-to-use contract designer. No more uploading PDFs with spaces. This is a game changer. Review collected by and hosted on G2.com.

I have no objections.

It is a functional product. I use it a lot. I would like Pabbly in addition to Zappier and maybe a document type designer. The existing one is fine, but I would like to see the result in real time. I would like more variety of signatures. While it is true that they have the best and at the best price. So I have no complaints. Review collected by and hosted on G2.com.

It is a tool that helps you have control over the work, gives it order, and is innovative. Review collected by and hosted on G2.com.

There really isn't anything I dislike, it's a simple platform to use that has been improving little by little. Review collected by and hosted on G2.com.

VERY Impressive process management software.

Its worth using.... Good work keep it up. It will help our onboarding much easier and with cname wow thats a treat. Review collected by and hosted on G2.com.

Not many things french would be an addon. I do hope they do add more lang in future in it. They do have English and Spanish, but french would help us to make things easier. Review collected by and hosted on G2.com.