JS
James S.
Incentive Administrator
Mid-Market (51-1000 emp.)
"Effortless Email Support and Seamless Communication"
5/5
What do you like best about Papirfly DAM & Templated Content Creation?

I reached out via email and this method was extremely easy. When receiving responses, the chain of communication maintained which made referencing other comments easy. Review collected by and hosted on G2.com.

What do you dislike about Papirfly DAM & Templated Content Creation?

There could have been more attention given to the section that provides the ticket URL. I hadn't noticed this for the first few communications that I had using the emails. Review collected by and hosted on G2.com.

JG
Jesus G.
Production Supervisor
Mid-Market (51-1000 emp.)
"Quick support, clear instructions, and friendly team."
5/5
What do you like best about Papirfly DAM & Templated Content Creation?

As mentioned in the title, I didn't have to wait long to get support for my log-in issues. They reached out quickly and had me up and running within minutes of receiving the first email support response. It was quick and easy. I was able to login and get my job done with their help. It was my first time having using them even though I use it all the time, but it's good knowing their team is well-versed and efficient. Review collected by and hosted on G2.com.

What do you dislike about Papirfly DAM & Templated Content Creation?

I don't see any downsides as of yet. If I had to nit-pick, additional pop-up windows vs direct page links would be nice. Review collected by and hosted on G2.com.

Response from Frank Tommy Brotke of Papirfly DAM & Templated...

Thanks Jesus for you valuable feedback. Our customer services and support team is the rockstars of our company, and I will make sure to share your feedback with them.

Verified User in Food Production
AF
Verified User in Food Production
Enterprise (> 1000 emp.)
"Quick, Norwegian support nearby"
4/5
What do you like best about Papirfly DAM & Templated Content Creation?

Quick support, near our location, and in Norwegian. Review collected by and hosted on G2.com.

What do you dislike about Papirfly DAM & Templated Content Creation?

The search in the DAM solution does not always provide the best results, and it would be nice to have an out-of-the-box CDN solution for images that can scale and transform them to the latest web standards. Review collected by and hosted on G2.com.

LF
Linnéa F.
Brand & Communication Manager
Enterprise (> 1000 emp.)
"Easy-to-Use Platform for Organizing Brand Assets, with Fast Helpful Support"
4/5
What do you like best about Papirfly DAM & Templated Content Creation?

A good and easy to use platform where we keep out brand assets and brand guidelines. Support is always fast and helpful. Review collected by and hosted on G2.com.

What do you dislike about Papirfly DAM & Templated Content Creation?

I find the produce function too expensive Review collected by and hosted on G2.com.

Adeyinka A.
AA
Adeyinka A.
"Seamless Integration with eCommerce Excellence"
4.5/5
What do you like best about Papirfly DAM & Templated Content Creation?

I greatly appreciate Papirfly’s seamless integration, especially with the ecommerce platform, which has streamlined my workflow significantly. Setting up was a breeze, thanks to the smooth integration options, including signing in with Google. The platform's efficiency allows me to manage multiple websites effortlessly, ensuring my clients are never left waiting. Review collected by and hosted on G2.com.

What do you dislike about Papirfly DAM & Templated Content Creation?

I would like if they can add more to the email marketing side. I don't want to have to be switching between Papirfly and Brivo. If Papirfly had everything Brivo does with API integration, then email marketing would be a breeze. Review collected by and hosted on G2.com.

Response from Frank Tommy Brotke of Papirfly DAM & Templated...

Thanks Adeyinka for your feedback. Glad to hear you appreciate the integration to your eCommerce workflow. I will bring your input forward to the Product team.

All the best,

Frank Tommy Brotke

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Perks of Papirfly"
4.5/5
What do you like best about Papirfly DAM & Templated Content Creation?

I have been using the system for a year and a Half now and I have found my experience to be pleasant. The customer support team has been incredibly helpful and quick to respond. The team have also shared great insights into how best to run the platform and are available to provide assistance when needed. Review collected by and hosted on G2.com.

What do you dislike about Papirfly DAM & Templated Content Creation?

Would love to see some sort of user guide with all the templates and functions that the system has to offer because have found myself stumbling across features that are very helpful but unbeknown to me beforehand. Review collected by and hosted on G2.com.

Response from Frank Tommy Brotke of Papirfly DAM & Templated...

Thank you for the feedback, we appreciate that a lot. Our experienced solution experts and customer services team is the rockstars at Papirfly, and glad to hear they are giving you the support needed. Adding link to our Help Center where you can find latest user guides and overview of all Product features.

- Frank Tommy from Papirfly

See how Papirfly DAM & Templated... improved
Sandra L.
SL
Sandra L.
Brand Guardian & Retail Senior Executive
Mid-Market (51-1000 emp.)
"Opinion"
4/5
What do you like best about Papirfly DAM & Templated Content Creation?

The easy communication with Cristina, the help she offers and How intuitive it is Review collected by and hosted on G2.com.

What do you dislike about Papirfly DAM & Templated Content Creation?

Some issues take time to fix. Sometimes some improvement idea, by programming it cannot be Review collected by and hosted on G2.com.

Response from Esther Ahaiwe of Papirfly DAM & Templated...

Hi Sandra, thank you for your review! We appreciate you sharing how intuitive the Papirfly platform is and your interaction with our Support team.

Your opinion is greatly valued and we are thankful that you took the time to share your thoughts.

NC
Naman C.
Marketing Business Analyst
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great for Centralizing Marketing Operations and Analytics"
5/5
What do you like best about Papirfly DAM & Templated Content Creation?

This platform brings together marketing operations, content creation, distribution, and analytics, making it easy to manage everything from a single location. Additionally, the customer support is responsive and helpful whenever I have a question. Review collected by and hosted on G2.com.

What do you dislike about Papirfly DAM & Templated Content Creation?

Managing the storage and distribution of brand assets can be quite challenging. Review collected by and hosted on G2.com.

Response from Frank Tommy Brotke of Papirfly DAM & Templated...

Thank you Naman for your 5-star review. Highly appreciated :)

Jim R.
JR
Jim R.
Production Account Manager
Mid-Market (51-1000 emp.)
"E-mail assistance for setting up my credentials and great assistance with my denial"
4.5/5
What do you like best about Papirfly DAM & Templated Content Creation?

They are very prompt on their response to my needs and very helpful! Review collected by and hosted on G2.com.

What do you dislike about Papirfly DAM & Templated Content Creation?

It was a little tricky getting my credential but with all the guidance from you folks, you simplified this process with Santa Monica BMW's Rep. Review collected by and hosted on G2.com.

Verified User in Computer Games
UC
Verified User in Computer Games
Small-Business (50 or fewer emp.)
"Fast and Easy On-Brand Content"
4/5
What do you like best about Papirfly DAM & Templated Content Creation?

It’s really quick to create on-brand visuals without needing design skills. The templates are clear, flexible, and match our guidelines perfectly. The built-in approval flow makes it easy to get things signed off without long email chains. It saves a lot of time and lets me work independently from the design team. Review collected by and hosted on G2.com.

What do you dislike about Papirfly DAM & Templated Content Creation?

I haven’t had the chance to use the DAM or brand portal yet, which I think could be really useful. Some template styles feel a bit limited, so a wider range would help. It also doesn’t fully connect with some of our existing campaign tools, so I still have to switch between platforms. Review collected by and hosted on G2.com.

Response from Frank Tommy Brotke of Papirfly DAM & Templated...

Thanks for giving us such a high praise for our templating tool, it means a lot. We work tirelessly to make it the most user-friendly templating tool with the flexibility designed by our customers. Our missing is to empower everyone to create pixel-perfect on-brand content without specialist support. Integrations and connections is always something we are working to improve and expand to meet our customer needs.

- Frank Tommy from Papirfly