First of all, everything is paperless! All the information is managed electronically, our RFQ staff is really happy about this and our customers can have their information whenever they want.

We also can share their 3D models and share with our members the information on the quoted parts and what jobs we will be processing. Review collected by and hosted on G2.com.

There are some customers and people that are not used to managing everything electronically and don't use the shopping cart to order their parts, they will review the quote and send us a PO. Review collected by and hosted on G2.com.

I enjoy the comments feature to engage with team members on the backside of production, as well as being able to send out emails to clients on geometry or process updates. Review collected by and hosted on G2.com.

I haven't found much I dislike about Paperless. Overall, there are some teething issues as we onboard this, but the Paperless team is on point and very accomodating. Review collected by and hosted on G2.com.

Adopting Paperless Parts as the quote management tool for our waterjet cutting shop was one of the best decisions we've ever made. It reduced quote turnaround times substantially and increased the quality and consistency of our quoting documents to the point where we received compliments on the digital quote documents themselves! Along the way, I've been impressed with the strength of support and the evidence that improvements are constantly being rolled out. Review collected by and hosted on G2.com.

The only consistent downsides I can think of are fairly minor interface and workflow quirks. I have complete confidence they will be improved or fixed with time. We've had some issues with processing and viewing large CAD models, but this isn't entirely unexpected. Review collected by and hosted on G2.com.

efficiency on completing quotes and communication Review collected by and hosted on G2.com.

N/A no issues currently be sides full access to a few items that show available and a few minor tweeks but you all are working on them Review collected by and hosted on G2.com.

The API's and SDK they make available for their customer base are outstanding for integrations. Couple that with their highly skilled engineers makes for a perfect combination for a successful rollout. Review collected by and hosted on G2.com.

The one capability I'd like to see added is customer access to their data through sql. It could be in the form of a tab in the customers web portal or even through the use of a linked server. Review collected by and hosted on G2.com.

It's individually constructed to fit our needs for analyzing and quoting projects. The software identifies problems and allows us to work with our customers to help resolve these. Additionally, it enables us to quote and track our quotes with speed and accuracy. Paperless customer service is quick and very helpful. The product is constantly updated to meet current and future needs and integrates with our ERP.

Since the product is web-based, it allows us to work remotely and with any computing device available, which increases the speed at which we can reach our customers.

I think they are helping to change the culture of manufacturing by automating and innovating the digital environment. It's not just about quoting the process; it's rethinking how to make the process work for both the shop and the customer. Review collected by and hosted on G2.com.

I wish it worked better with Safari.

My wish is that Paperless would morph into an ERP, but it appears that they are aligning themselves with Pro Shop, which seems to be a fine program, not entirely of Paperless design or culture but we are planing to switch our ERP to Pro Shop. Review collected by and hosted on G2.com.

Paperless Parts has a very good understanding of custom parts manufacturers because of their managements' experience of owning and operating successful custom parts manufacturing businesses. Out of all the quoting platforms available to us, they were the most attractive because we felt they knew more about what we needed on the back end and front end of the software than their competitors. They have streamlined the quoting process for job shops. Review collected by and hosted on G2.com.

Although their processes are very good overall, I hope Paperless Parts makes it possible to customize the orders of items for the 'Processes', 'Materials', and 'Finishes' on the RFQ form so our customers have a more seamless and frictionless experience. I have been asking for this update for awhile now and a couple weeks ago, after my last inquiry into this, they did upgrade the orders of the items in the above mentioned lists so that they are in alphabetical order. This is definitely an improvement, but I would think that with the software and technology available this day in age, it wouldn't be that challenging for Paperless Parts to make it so shops like us can customize the orders of the items in these lists according to how we want them to appear for our customers. This is especially important for our lists in which we have more extensive options. We would like to put our most popular or marketable options first so that most of our customers don't need to scroll through the whole list to find what they are looking for. We think a lot of Paperless Parts and their mission to help job shops like us, and I just think that if they want to be the very best they can be, they need to make this improvement. We are still hoping they will do it sometime soon and other than this, have been very happy with their services. Review collected by and hosted on G2.com.

Paperless did a great job of setting up our quoting system based on how we were already quoting parts for customers Review collected by and hosted on G2.com.

The only thing I wish the system had was a better accounting-based report for sales. Review collected by and hosted on G2.com.

I really love the part viewer and the ability to comment and highlight features. It's really helpful when we receive a new order or quote for me as the sort of admin person, to give everything a quick sniff test and call out important features or tolerances for whoever will be programming/machining the parts. Review collected by and hosted on G2.com.

When collecting our income data, it can be a bit of a pain. When I look at the order pages, I can see if an order was PO or CC which helps a lot. But I only see the order amount and not the CC fees. I can see the order total and net payout after viewing the individual order page, but it'd be nice to also have the CC fees called out. It would also be helpful to see the date that we received the payment. Review collected by and hosted on G2.com.

For me, one of the biggest draws I have for paperless parts is the experience it provides to my customers and the consistency of quote it gives me. The geometry analysis system that paperless uses is second to none. I've worked with Paperless to cater and tweak the back end, so it quotes my parts accurately and consistently with almost no adjustment on my end giving me more time to focus elsewhere as I am growing my business. Review collected by and hosted on G2.com.

The only dislike I have with the Paperless Parts is if you are working on a large quote or complex assembly, it can feel a little convoluted. Due to the way things are laid out, it typically involves a lot of scrolling to view all the relevant information related to what you are working on. Review collected by and hosted on G2.com.