Papaya Global Pros and Cons

Papaya has greatly enhanced the efficiency of our Payroll operations and the management of independent contractors. The platform is not only highly comprehensive but also intuitive, making it easy to integrate into our processes. Additionally, it seamlessly connects with our HRIS platform, BambooHR, further streamlining and simplifying the entire workflow.

What truly sets Papaya apart is the exceptional support provided by their team. They are consistently responsive, open to feedback, and committed to continuously refining and elevating the quality of their services.

I am thoroughly impressed with the level of service and professionalism they offer. I would confidently recommend Papaya to colleagues and professionals across other companies. Review collected by and hosted on G2.com.

While the platform offers a robust set of features, the sheer variety of tools and options may feel a bit overwhelming at first for new users. However, once familiar with its capabilities, the platform becomes a powerful asset that greatly simplifies operations.

Similarly, there can be a slight learning curve when onboarding new administrators or users. Given the range of features available, it may take some time to explore and fully harness the platform’s potential. That said, Papaya offers excellent support and resources, which make the transition smoother and ensure users quickly become comfortable with the system. Review collected by and hosted on G2.com.

Our Papaya account manager has consistently been proactive and responsive to our needs. The management team has also been highly supportive and always willing to assist, which we truly appreciate. While we’re still in the implementation phase, we’re already impressed by the reporting capabilities of the Papaya Global platform. The potential for streamlined data insights looks promising, and we’re eager to see the full range of tools in action once we’re fully up and running. Thank you for your partnership and continued support in making this a successful rollout. Review collected by and hosted on G2.com.

We do not use Papaya yet, so I cannot say anything about it. Review collected by and hosted on G2.com.

Papaya Global offers services in multiple countries, making it easier for companies to manage a global workforce from a single platform. Review collected by and hosted on G2.com.

Depending on the size of the company and the level of service required, Papaya Global can be costly, which might be a consideration for smaller businesses. Review collected by and hosted on G2.com.

They are cheap compared to other EOR service providers. Review collected by and hosted on G2.com.

Lack in timely response and customer support. Review collected by and hosted on G2.com.

The best part of Papaya is they have a Payroll experts in resolving issues very quickly. The immense knowledge on Payroll is lovely.

Aside to this, What i like the most is the onboarding of new hires who can quickly login to Papaya to complete the onboarding process very quickly. Kudos to entire team of Papaya and keep going. Review collected by and hosted on G2.com.

I do not see any dislike with Papaya, i am sure the team is doing pretty well in resloving issues very quickly. Review collected by and hosted on G2.com.

The best part I like about Papaya is that they have designated a payroll expert to support us who is available all the time, and all our queries and concerns get answered in no time, and that too very professionally.

Also, not to miss, the onboarding of new employees is also easy which saves our time and provides ease to the new joiners to get registered on to the portal. Review collected by and hosted on G2.com.

We do face challenges at times while using the portal however, the Papaya team resolves the same well in time by extra special customer support.

So overall we are happy and satisfied with the portal and the services. Review collected by and hosted on G2.com.

Papaya offers excellent support to its customers throughout the employees' lifecycle. We are working with multiple vendors, and Papaya is by far the best business partner we could ask for. They are also very agile and upscaling their services based on feedback. Review collected by and hosted on G2.com.

They should improve the information they provide when opening a new site so their customers will better understand the implications of working on that site. Review collected by and hosted on G2.com.

The Customer Success Managers and Support at Papaya Global are very proactive which is always good! The platform is very user friendly and has a lot of useful information about each country.

My team uses the platform every day. Review collected by and hosted on G2.com.

I have not worked long with papaya, only a few months regardless, so I do not think I faced any negatives. Review collected by and hosted on G2.com.

Papaya Global is a very helpful solution in order to manage payroll for several locations: having everything on the same platform, a single point of contact, and the same format for every report, is very valuable. The platform is also user friendly, and the Payroll experts are available for any question. Review collected by and hosted on G2.com.

The invoices are not always as much details as we'd like to, and the PTO import system on the platform is not Papaya's best feature yet. Review collected by and hosted on G2.com.

I like the idea where they have a point person for our account who responds to our queries in no time. We always felt confident that somebody is rightfully in charge.

On-boarding of employees is super-easy in their portal; and if you need assistance, their Customer Support assigned to our account is always easy to reach... and to top it all, very professional to deal with. Review collected by and hosted on G2.com.

In all business dealings, we do have some hiccups though, but i don't want to highlight that.

As what matters most to us, everytime we have a problem with Papaya, they're readily available to assist. In short, they're not gonna throw us off the bus... in times of problem/s. Review collected by and hosted on G2.com.