Mona K.
MK
Mona K.
Software Manager
Mid-Market (51-1000 emp.)
"Awesome Software for Web and Business Development"
5/5
What do you like best about Pantheon?

The websites are deployed with such a mechanism that there is auto scalability ensured every time. Our websites remain functional throughout the year and thus never go down. The server environments are pretty good and report us with the server load and other details required so that the quality of service is never compromised. The customer care executives are charming people who assist us with the required features and help us going through the documentation to ensure a variety of features with each update and better web design. Pantheon takes good care of query algorithms, and everything seems smooth. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

The servers are quite costly even though there isn't colossal traffic to handle most of the year. Other than this, everything is fine till now, and we hope we get better pricing plans to maintain the quality of the website while we don't incur high expenses. Review collected by and hosted on G2.com.

Jubli K.
JK
Jubli K.
Software Developer
Mid-Market (51-1000 emp.)
"Agile Approach based deployment system"
4.5/5
What do you like best about Pantheon?

The best part lies in the continuous feedback system inbuilt in the software during all stages of website testing and deployment. It helps in a drastic change of your website by suggesting the latest web designs and integrating well with the existing pipeline resources. Further, the testing part is beautifully carved into the software as there are plenty of testing algorithms that work with expected results before deploying the changes into the final website. Not to forget the consistent customer support who help us day in and out manage the website well during peak season—a great product in conclusion. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

I think the price is something way more than expected which I feel should be the common ground of disappointment for every customer. The features are really good but somewhat over priced, which is why I couldn't give it a 10. But no other disappointments for this product honeslty as it works like a charm. Review collected by and hosted on G2.com.

SB
Sheetal B.
Software Developer
Mid-Market (51-1000 emp.)
"Awesome UX design for development environments"
4/5
What do you like best about Pantheon?

The best part lies in the overall support of this product. It's difficult for companies to switch between development environments because of the tedious staging process that comes with updating the website. However, these things are taken good care of by this product, as it provides a mini-documentation in the dashboard itself and the walk through guide is really helpful. I would also like to point the helpful nature of the cusomter support, who encourage us timely to reap the actual benefits of the latest staging features and efficient server overload management. We optimize the website on a monthly basis and the software even helps provide better security to the database and other important credentials. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

Cost is one factor which is somewhat high for this product. Secondly, the official documentation is a bit difficult to understand especially when we are lost exploring the GUI and cannot customize anything on our own. It demands a good amount of patience on both our and the support side in the initial days. I hope they come soon with dedicated help pages for some features as that would be helpful. Review collected by and hosted on G2.com.

LW
Lindsay W.
Web Developer
Small-Business (50 or fewer emp.)
"Amazing Platform - more than just hosting"
5/5
What do you like best about Pantheon?

The dev ops workflows that are available on the platform and the ease you can merge between environments Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

There really isnt anything to dislike about Pantheon Review collected by and hosted on G2.com.

NP
NeetoAsha P.
Software Manager
Mid-Market (51-1000 emp.)
"Amazing WebOps platform for daily needs"
5/5
What do you like best about Pantheon?

Pantheon is quite an essential tool for a growing and closed community like ours, where we are trying to switch between technologies rapidly to ensure competitiveness throughout the sectors. It is one of the best SaaS providers, where a multi-development environment is supported for efficient teamwork. The automatic backups that happen periodically are such a boon! The customer support is quite helpful and helps a lot in the initial phase of integration with the existing coding environment and cloud restoration. The servers are pretty promising and work like a charm during product launches. One of the best staging environments and world-class service! Truly a gem in its domain Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

There's no limit on price discounts we feel are adequate for the tool XD. The price is a bit on the higher side, especially for mid-level companies like ours. There are cheaper hosting environment options available in the market, but the staging and integration parts of the shifting process are difficult to neglect. So all in all, nothing much to dislike here except the price and indeed, there will be better discounts with more years of usage as promised by the customer support, so fingers crossed! Review collected by and hosted on G2.com.

Rasool R.
RR
Rasool R.
Admin Staff
Small-Business (50 or fewer emp.)
"Pantheon Managed & Moderate Hosting Solution"
4.5/5
What do you like best about Pantheon?

Pantheon is being used in our organization for hosting. Many people in our organization use Pantheon as a modern end-to-end hosting solution provider to make sure they automatically update their feed and improve their online presence. It offers significantly enhanced effciency and guarantees excellent uptime. Source are update automatically. It also provides good performance. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

It seems to be a lack the available documentation, and also newbies are facing diffculties to learn the system and process. Review collected by and hosted on G2.com.

Verified User in Internet
EI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Web Dev and Hosting - awesomeness"
5/5
What do you like best about Pantheon?

I love so many things; it's impossible to list just one: "multidev" environments, git, SFTP, new relic, automated back-ups, easy support, great docs, clear process flow for dev -> test -> production. I could go on. :) Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

I want more "multidev" sites so I can have playgrounds for more clients (both company internal and external). Fine, I guess ten is enough, but they're super cool. Review collected by and hosted on G2.com.

TG
Teo G.
Principal
Small-Business (50 or fewer emp.)
"Outstanding!"
5/5
What do you like best about Pantheon?

Uptime, customer support, workflow, great customer communication. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

Workflow can be a little confusing until you figure it out. Review collected by and hosted on G2.com.

Response from Adam Arthur of Pantheon

Thanks for your review, Teo. Great to hear that Pantheon is proving to be reliable and that our customer support has been helpful when needed. Let us know if there's anything we can do to help you or your clients.

EG
Eric G.
Founder and Technical Lead
Small-Business (50 or fewer emp.)
"The best platform for WordPress!"
5/5
What do you like best about Pantheon?

Pantheon makes the WordPress work both for me and my clients. I can easily manage core code across multiple clients as well as automate theme and plugin updates with AutoPilot. Git-based code and security of multiple dev environments, a testing environment, and a live deployed version complete with built-in CDN. performance is top notch, support very responsive, and serious uptime. It makes me look like a superhero. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

Pantheon isn't the cheapest option out there, but I'm sold on the extra value. Review collected by and hosted on G2.com.

Bao T.
BT
Bao T.
Director, Digital Engineering
Small-Business (50 or fewer emp.)
"Thank you Pantheon for building a world-class WebOps platform for our Drupal sites"
5/5
What do you like best about Pantheon?

We were fortunate enough to have world-class technical guidance on scaling our Drupal sites for performance and future version upgrades. Commandline-based tools were also extremely helpful in streamlining our workflow. The deployment workflow is very streamlined allowing for commandline based tools. We also took advantage of their Advanced Global CDN offerring and was able to significantly optimize the speed index our site. Pantheon continues to build new tools to improve the WebOps experience and we always look forward to the next tool in their pipeline. Review collected by and hosted on G2.com.

What do you dislike about Pantheon?

We would love to see more detailed video tutorials on leveraging their Build Tools command-line plugin to build a Drupal site locally and have GitHub, Circle CI, and Pantheon integration seamlessly set up, all within a few steps. We would also like to see more tools to streamline the migration between Drupal versions such as going from Drupal 8 to Drupal 9. Review collected by and hosted on G2.com.

Response from Francois Nze of Pantheon

Thank YOU, Bao! For contributing to making the open web a world-class platform.