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703 Pantheon Reviews
Overall Review Sentiment for Pantheon
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Pantheon has an amazing array of developer tools and implements best practices like version control with aplomb and easy to use interfaces. Review collected by and hosted on G2.com.
Unlike most commodity level hosting providers Pantheon charges a higher price for site hosting, but their service level justifies the cost. Review collected by and hosted on G2.com.
The deployment experience is seamless. We are able to push updates without having to worry abour servers and technical issues. Review collected by and hosted on G2.com.
The billing experience is now a nightmare. For the last 2 years we have had to endure a lot of pain with the billing process and lately it has taken a turn south. Our Indian credit card does not work on their site. Becaue of this, we need to reach out to support to have them send us a special link that will allow us to make a payment. A mistake due to lack of adequate labelling in a warning message, a site was downgraded. This lead to downtime. The fix is a quick CC payment. But because pantheon does not accept Indian credit cards, and being in a different timezone, we have been told that a fix will take 7-8 hours at the least. The support agents are not equipped and empowered to send us a special link to make a payment and we have to wait for the billing agents to wake up to help us. Hours lost in downtime. Review collected by and hosted on G2.com.
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The development environments be the performance. And support. Really everything, but they truly excel in these areas. Review collected by and hosted on G2.com.
Nothing. They stay ahead of my needs almost entirely, at this point. They're such industry thought and innovation leaders that I learn more from them than otherwise, these days. Review collected by and hosted on G2.com.
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It's a great hosting solution for developers: it supports continuous integration, custom upstreams, git, and composer. It has a cli tool, a free tier for sites in development, and paid websites have three environments by default: dev, test and live. It's also possible to create up to 10 other disposable environments. We use them to preview pull requests before they are merged into the dev site. Review collected by and hosted on G2.com.
It would be great if the billing could be consolidated for agencies instead of dealing with each site's billing separately.
It would be great if the sites could support npm command execution besides composer, to build assets in the platform instead of using external services such as circle ci or GitHub actions. Review collected by and hosted on G2.com.
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User-friendly
Customer service
Continuous Intergration with third-parties
Web Content Management
WebOps Platform Review collected by and hosted on G2.com.
Pantheon are one of the best suppliers of this service that I have been using and I find no cons nor anything to dislike. Review collected by and hosted on G2.com.
As a freelancer, it's crucial for me to handle multiple WordPress instances and provide proper maintenance for those websites, Patheon helped me manage everything from a centralised dashboard, Which was quite amazing and helpful for my use case. Review collected by and hosted on G2.com.
I believe the overall user experience and design can be made more appealing and navigation can be improved. Review collected by and hosted on G2.com.
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