Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Small College Concerns"
3/5
What do you like best about Panopto?

The integration across the LMS Incredible Review collected by and hosted on G2.com.

What do you dislike about Panopto?

The current cost for small institutions is a limiting aspect Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Thank you for your review and for praising our LMS integration and in-house content management. We understand the cost pressure at small institutions and are working towards solutions for unlocking more use at these schools.

David C.
DC
David C.
"Empowering Video Content Creation for Educators"
4.5/5
What do you like best about Panopto?

I find Panopto's browser recorder, remote recorder, and editor extremely useful. The transcriptions are also super beneficial for my needs. I appreciate the technical services team's support during the migration process, making it quick and accurate. The platform provides a great delivery method for video content and a toolkit for professors and instructors to create and edit videos remotely. The feature set fits perfectly with our use case in higher education. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I would retool or omit the Elai tool. Additionally, the absence of AI summaries in the videos is a drawback. A feature that could generate AI summaries for users would be beneficial. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the positive review! We’re happy to hear that Panopto’s recording, editing, and transcription tools are supporting you and your institution's needs. It's also great to hear that our technical services team assisted you through a smooth migration process. We appreciate your feedback on the Elai tool and AI summaries. Input like this helps guide our roadmap as we continue to enhance our tools and features.

Harry K.
HK
Harry K.
Digital Services Team Leader
Enterprise (> 1000 emp.)
"Best enterprise platform for video management in Higher Education"
5/5
What do you like best about Panopto?

- New capabilities are being added, albeit they are addons to an existing Panopto license. These include AI-generated video with Elai, company video portal with Panopto Connect and Panopto Insights. It's a great portfolio of tools to choose from and keep everything under the same platform.

- The Panopto policies to manage archived and stored hours are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

- The permissions to edit a video are still managed at folder level, meaning you need to add someone as a Creator to be able to edit one video. If the folder also contains other videos, then they get editing access to all videos in the folder not just the one you need them to edit. This creates data management issues.

- Automatic captions still need work.

- Creators cannot delete archived videos without restoring them from the archive first, which takes 48h. Therefore they need a Panopto admin to intervene, which increases admin overhead.

- The interface is still slow. When you have hundreds of folders, the 'Browse' button on the left-hand sidebar takes ages to display the hierarchy.

- Still no ability to separate audio from the primary video for more granular video editing. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the thoughtful review! We’re glad you’re finding value in our expanding toolset and archive/storage policies.

We appreciate your detailed feedback on permissions, captions, archive workflows, interface speed, and editing features. These are important to us, and we’ve shared them with our product team.

It’s great to hear Panopto is streamlining your Zoom recording storage and saving you time and cost!

Connie M.
CM
Connie M.
Instructional Technologist
Enterprise (> 1000 emp.)
"Effortless Lecture Capture and Integration"
5/5
What do you like best about Panopto?

I like that Panopto is fairly easy to use and it easily integrates into our Learning Management System. The initial setup was very easy with support from the Panopto team. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

It could be a little clearer in terms of understanding how to use closed captioning and embed interactive options like quizzes. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thanks for the feedback! We’re glad Panopto has been easy to use, integrates well with your LMS, and that setup went smoothly with help from our team. We also appreciate the note on closed captioning and interactive features and will keep working to make those clearer and easier to use.

TM
Thomas M.
Professor
Mid-Market (51-1000 emp.)
"Great for Academic Live Training"
5/5
What do you like best about Panopto?

One additional lovely feature added in recent years is the ability to integrate with Zoom. We have Zoom rooms in our school, and when we record classes through Zoom, they automatically populate in the correct classes. This is a HUGE help in not having to organize videos later. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Panopto has remained consistent which I appreciate. There are no significant areas of improvement to be made, and they aren't breaking what works well! Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the positive review! We’re glad to hear the Zoom integration has been such a big help in organizing class recordings automatically. It’s also great to know you value our consistency and reliability. We’re happy Panopto is making it easy to capture and share your class experiences so students can access them anytime.

Krystal I.
KI
Krystal I.
Director of Accessibility
Mid-Market (51-1000 emp.)
"Video Made Easy"
5/5
What do you like best about Panopto?

Panopto can be used by anyone: it has features for novice users who want a quick video to seasoned creators who need multiple sources. I can teach any faculty or staff member to use it in minutes. We even use it to have a visual record of role-specific tasks to capture tribal knowledge. I use it either with faculty, staff, or students weekly if not daily. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Editing in Panopto is not as robust as I wish it was. I wish it could be my one-stop-shop and allow for additions of annotations, transitions, audio/video separation, and stream locking for editing multiple streams. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the fantastic review! We're thrilled that Panopto is easy to use for all your needs, from lecture capture to "tribal knowledge" and gradebook integration.

We appreciate your valuable feedback on the video editor and your excellent suggestions for more robust features like annotations, transitions, and multi-stream editing. We've passed these on to our product team, as we are always working to improve our editing capabilities.

Thanks again for your insights—they help us make Panopto better for everyone.

Rollin G.
RG
Rollin G.
Director of Instructional Design & Technology
Mid-Market (51-1000 emp.)
"I Have Been A Panopto Fan for Over 20 Years"
5/5
What do you like best about Panopto?

Panopto is constantly innovating and improving its services. I met the founders of Panopto on the exhibit floor at the Pittsburg at the 2004 ACM/IEEE Supercomputing Conference, and they gave me two licenses for their Lecture Capture (one license for Clark University and a second for The Interdenominational Theological Center). Twenty years later, I participated in a Panopto demo of their video management system and within a month, I was replacing my existing Medial video management system with Panopto. Panopto offered twice as many innovative engagement tools within the video player and management system as my existing service at a much lower cost. I was so pleased to see how far Panopto had come in 20 years and excited to be working with them again at Columbia Theological Seminary. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

When compared to other video management and video capture services, there has been nothing I have disliked about Panopto. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for the remarkable and detailed review! It’s wonderful to hear from a customer who has been with us on our journey for two decades.

We're so glad that our innovative spirit brought you back and that we're providing more engagement tools at a lower cost. We also love hearing that our Moodle integration and classroom capture systems are making a real difference for your faculty.

Your "dislike" comment is the highest compliment, and we thank you for your continued trust in us. We look forward to many more years of working with you.

Emily B.
EB
Emily B.
Librarian
Mid-Market (51-1000 emp.)
"10+ years of great experiences with Panopto"
5/5
What do you like best about Panopto?

I was part of the cross-departmental team that selected Panopto as the best platform for our course recordings years ago and have continued as an admin and support staff member for years, finding their updates continue to make the tools more effective for our faculty and students and more efficient to manage over time.

It integrates beautifully with Canvas, and before that with Blackboard and our meeting recordings from Zoom have always been implemented well. Users who record directly with the Panopto recorder have noted it offers more functions and better results. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Our initial subscription was under a different pricing structure and while I understand the changes over the last few years that have ballooned the use of recording and required new management approaches, it would have been helpful to have more of the great dashboards that they've always implemented for viewing stats on a user basis available for data on the admin side. They've made improvements to managing the total storage as we scripted policies, but I had to figure out how to manipulate the raw data to get the reports I needed at thie time to clean up our original data. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for your incredible review! We're honored by your long-term commitment and appreciate your detailed feedback.

We're thrilled that our continuous updates, integrations with Canvas and Zoom, and direct recorder are working so well for you.

We understand your feedback on the administrative side, and we're excited to let you know we've addressed this with new dashboards like Knowledge Insights, which provide real-time data on system usage and storage.

Thank you for your partnership and for trusting us to handle all your course recordings and training videos.

BH
Boyd H.
Enterprise (> 1000 emp.)
"Effortless for Creators and Users Alike"
5/5
What do you like best about Panopto?

Easy to use from both a content creator and user point of view. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Took a little while to learn as a content creator. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thanks for the feedback! We’re glad Panopto makes it easy to create and access video content. We also appreciate the note on the learning curve for creators and will keep working to make that experience even smoother.

RC
Ruo Hui C.
Deputy manager
Enterprise (> 1000 emp.)
"Keyword Search in Videos Makes Finding Content Effortless"
4.5/5
What do you like best about Panopto?

Search within video for keywords is very useful Review collected by and hosted on G2.com.

What do you dislike about Panopto?

There are still some issues with 2FA for single sign on. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thanks for the review! We’re glad video search is proving useful and that Panopto supports flipped learning and video storage.