Andy W. K.
AK
Andy W. K.
Streaming Communications Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"Complete Reliability and Seamless Integration with Zoom, Slack, SalesForce, and WorkDay"
5/5
What do you like best about Panopto?

Complete reliability and seamless integration with Zoom, Slack, SalesForce, and now WorkDay. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

We had a telephone support system, but Panopto now relies on email. For live event support, telephone support is key. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto
Edit edit

Thank you for your review, Andy. Hearing that you find our live-streaming functionality to be useful is great to hear. Your point on telephone support for live events is a great flag. We value your feedback to make Panopto seamless both from a product and support standpoint

Jonathan B.
JB
Jonathan B.
Director of Faculty Development and Accreditation
Mid-Market (51-1000 emp.)
"Seamless Canvas Integration and Easy Classroom Recording"
4.5/5
What do you like best about Panopto?

Canvas integration, ease of use, classroom recording Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Could use further work in accessibility... Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto
Edit edit

Thank you, Jonathan! So happy to hear that you're able to capture every lecture with Panopto, standardizing the learning experience. Improving our accessibility is something we are always working towards, in line with WCAG standards.

Kingsley M.
KM
Kingsley M.
Senior Instructional Designer
Mid-Market (51-1000 emp.)
"Great product, great support. Panopto is truly a partner."
5/5
What do you like best about Panopto?

I appreciate its ease of use, and esppecially the ability to show others how to use Panopto easily. Panopto service is always there and quick to respond when I have an occasional question. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Hard to say. We really like using Panopto. Maybe I would critique the video storage plan. We use it too much! Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto
Edit edit

Thank you for your thoughtful review! We're glad that Panopto's ease of use, Zoom integration, and viewing analytics are helping support your remote classes. We're especially glad to hear that our support team has been there when you've needed.

Michelle C.
MC
Michelle C.
Instructional Consultant, Digital Learning Environments
Enterprise (> 1000 emp.)
"Easy to Use with Smooth LMS Integration"
4.5/5
What do you like best about Panopto?

Ease of use; integration with LMS; intellectual property is intact Review collected by and hosted on G2.com.

What do you dislike about Panopto?

The quizzes are clunky. Hard to work with. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto
Edit edit

Thank you, Michelle, for the review. The LMS integration and content ownership are important to us, so we're glad to hear that it's working for you. Your quiz experience being clunky is fair, and we'll be sure to pass this feedback along to our product team.

DH
Dennis H.
Instructional Designer
Enterprise (> 1000 emp.)
"Very Easy to Use"
5/5
What do you like best about Panopto?

Very easy to use! Everyone has been able to starting recording their content in a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Haven't found any yet. On the off-chance there's an issue, their support is quick to respond. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto
Edit edit

Hi Dennis, thank you so much for your review! We are so glad to hear about the ease of use when using Panopto. As you mentioned, we are always here should you need any support!

Hector S.
HS
Hector S.
EdTech Manager
Mid-Market (51-1000 emp.)
"Powerful, User-Friendly Storage Tool"
5/5
What do you like best about Panopto?

Storage, user-friendly, and everything. Powefull tool Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Nothing works well with LMS and Blackboard Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto
Edit edit

Thank you for the kind words, Hector! We're glad to hear Panopto has been a strong fit for storage and LMS integration. We appreciate you taking the time to share your experience.

KP
Keia P.
"User-Friendly Platform with Room for SSO Improvement"
4/5
What do you like best about Panopto?

I truly appreciate Panopto for its exceptional ease of use, which makes it accessible and straightforward for everyone from faculty to students. Its user-friendly nature is a highlight, allowing seamless navigation and interaction that greatly enhances the user experience. Additionally, Panopto offers comprehensive training and learning materials, which I find incredibly beneficial for both onboarding and continuous learning. These resources help us get the most out of the platform efficiently and effectively. The platform’s modern and clean interface adds to its appeal, presenting a more up-to-date and clutter-free environment. I also appreciate the superior hosting capabilities of Panopto, providing us with ample space and a better hosting situation which significantly improves the ability to store and manage our video content effectively. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I find the process of SSO creation and migration challenging and somewhat difficult. It doesn't operate smoothly, especially for administrators. I believe there should be a more efficient system for migrating data from an old site to Panopto to make the transition easier. Another aspect I dislike involves the dual login system for admins and creators/viewers, which currently requires toggling between accounts. This could be streamlined to enhance usability. Additionally, as an admin, I face inconvenience because the lack of SSO option forces me to enter my username and password repeatedly instead of utilizing a single sign-on feature. These areas could be significantly improved to enhance the overall experience. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto
Edit edit

Thank you for the detailed review! We’re glad Panopto’s ease of use, clean interface, training resources, and hosting capabilities are helping faculty and students engage more effectively with video. We also appreciate your honest feedback on SSO setup, migration, and admin workflows. Streamlining these experiences is important to us, and your input helps guide ongoing improvements.

Sultan W.
SW
Sultan W.
Learning Technology Manager
Mid-Market (51-1000 emp.)
"Reliable, Robust Performance with Brilliant Customer Service"
4.5/5
What do you like best about Panopto?

Reliable, robust performance paired with brilliant customer service. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Embedding media into Moodle activities is a faff Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto
Edit edit

Thanks for the kind words about both the platform's reliability and our customer service team. The Moodle embedding friction is feedback we have heard before, and it is on our radar.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"All-in-One Solution with Fast Support and Convenient Online Tools"
4.5/5
What do you like best about Panopto?

All the in built features like Editor, online reocrder without need to install the program, the Panopto Support is helpful too usually I will get my reply within a day without too much waiting. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

A lot of the enhanced features are behind a paid wall meaning we need to pay for more for these enhancement, just curious if the features is behind paid wall how would people be able to use or test these new features? Without user testing won't these new features means nothing to user?

Did Panopto like consider granting institutions like a one semester (6 months) worth of such features for free so that institution can invite their educators to use or test these new features, honestly speaking if no one wants to test or use your new features because of the paid wall needed to access it, it's very hard for the education institution to justify paying for it if no user wants to use these enhanced features. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto
Edit edit

Thanks for sharing your feedback! We’re glad you’re finding value in Panopto’s built-in tools, browser-based recording, and responsive support. We also appreciate your thoughts on access to enhanced features and the importance of being able to try them before committing. That perspective is valuable, and we’ll continue to take it into account as we evolve our offerings.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Easy to Use with Powerful USB Imports, Closed-Captioning, and Text Search"
4.5/5
What do you like best about Panopto?

Ease of use, easy to utilize multiple USB imports. Closed-captioning and searching for text. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

The cost is a bit expensive for our institution based on number of users who utilize it. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto
Edit edit

Thank you for the review and for sharing the Panopto features that you find especially beneficial. Accessibility under the DOJ guidelines is something we put a lot of effort into. We also appreciate your feedback regarding pricing, as we have been working on an alternative pricing model, I encourage you to reach out to your account manager to learn more.