Verified User
G
Verified User
"Great for Video Storage and Accessibility, Needs Better Audio Descriptions"
4.5/5
What do you like best about Panopto?

I use Panopto for uploading and storing videos, which I find to be very efficient. I really appreciate the captions feature because it's helpful for accessibility. The ease of embedding videos into Canvas is also a big plus for me. Additionally, the initial setup was easy, which makes the whole experience more pleasant. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I find the audio descriptions on Panopto could be improved. It would be better if they could be turned off when not needed. I also think the voices used for audio descriptions should be more realistic and natural, leveraging AI to sound more lifelike. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Thank you for your detailed review! It's great to hear that the captions and Canvas embedding are supporting your accessibility work and that the setup was straightforward. We understand the feedback on audio descriptions and appreciate your specific suggestions.

Louis R.
LR
Louis R.
Kitchen Assistant
Small-Business (50 or fewer emp.)
"Effortless Lecture Recording, Needs Better Subtitles"
4/5
What do you like best about Panopto?

I have used Panopto for recorded lectures at the University of Liverpool and appreciate being able to easily rewatch lectures, which is particularly helpful for recapping later in the semester. I also like the ease of use for lecturers, allowing them to easily record without excessive effort. This ease means lectures are recorded more often rather than skipped because it's difficult or time-consuming. I found the layout and instructions intuitive, so I had no issues with the initial setup. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

The subtitles are very useful, but for physics, they are very frequently inaccurate due to advanced technical vocabulary. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Thanks for the perspective, and great to hear the ease of recording is encouraging your lecturers to capture sessions consistently. Subtitle accuracy on advanced physics vocabulary is a good flag, and technical terminology remains one of the harder problems for automatic speech recognition to solve. We appreciate the candid feedback.

Verified User
G
Verified User
"Effortless Lecture Capture, Needs Better Integration"
3/5
What do you like best about Panopto?

I use Panopto for capturing lectures and video content management. I find its video capturing and embedding easy to use, and it's easy to schedule recordings. I like that it's simple and has a low learning curve, which makes it easy to use. I also appreciate its content management system; the way it organizes content into folders is intuitive and helps manage thousands of videos efficiently. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

The REST API needs to be expanded extensively to cover larger functionality. Better integration with our systems is desperately needed. The current Moodle block needs a lot of bug fixing or improvements, and right now, it only helps with simple bulk operations. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Glad to hear the capture and scheduling workflow is intuitive for your team, and that the folder structure is helping you manage a large video library efficiently. The REST API and Moodle block feedback are helpful. Please reach out to your CSM to discuss this so that your specific needs are being considered to help improve the product. Thank you for your review!

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Panopto reliable and intuitive, and excellent LTI integration with Blackboard"
5/5
What do you like best about Panopto?

In these years, Panopto has always proven to be very reliable: we have never experienced any service disruptions, and when a small problem arose, it was resolved effectively and immediately. The support staff has also always been knowledgeable and has collaborated in a concrete and timely manner. Furthermore, the excellent implementation of the integration with Blackboard via LTI is of fundamental importance. Finally, the user interface has always been easy to use and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

In some cases, the management of drag and drop operations is not very efficient and forces me to move the videos one at a time. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Thank you for this thoughtful review. It's great to hear that reliability and the Blackboard LTI integration have been standout experiences for your team. Your feedback on drag-and-drop management is noted and appreciated; we're always working to improve the platform's usability. We're glad Panopto has been a strong complement to your Blackboard environment, and we look forward to continuing to support you.

Amelia R.
AR
Amelia R.
Academic Instructional Technology Consultant II
Enterprise (> 1000 emp.)
"Seamless Blackboard Integration and Easy to Use for Instructors and Students"
4.5/5
What do you like best about Panopto?

Love that it integrates well with Blackboard. Also general ease of use for instructors and students. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Support has been below par the last few months. We've had some problems and the reply time on tickets and general lack of communication has been less than expected. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

We appreciate you sharing this, and we're glad the Blackboard integration and analytics have been working well for your team. The feedback on support response times and communication is something we take seriously; that's not the experience we want you to have, and we're sorry it's fallen short recently. If you'd like to connect directly so we can look into the specific tickets you've raised, please reach out to your Customer Success Manager, and we'll make sure it gets the attention it deserves.

Lauren H.
LH
Lauren H.
Head, Learning and Curriculum Systems
Mid-Market (51-1000 emp.)
"Easy to Use, Clear Player Experience"
4.5/5
What do you like best about Panopto?

It's ease of use and clarity of the player. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

A little hard to manage video as an admin.ie to find the videos that are useless to remove them. We Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Thanks for the review, Lauren. Consolidating video into one place instead of managing multiple systems is the problem Panopto is built to solve, so it's good to hear that's working for you. Finding and removing unused content shouldn't take extra effort. Send our support team the specifics, and we'll try to help! Thanks for being a Panopto customer.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"An effective platform for educational videos - especially for ADA needs"
4/5
What do you like best about Panopto?

Panopto provides a one-stop solution for the myriad of videos at our organization. The ability to connect with a professional closed-capitoning company to easily add transcripts is such a time saver and a huge plus. Customer support is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

The editing tools, while simple to use, are too basic. Would love to have the ability to incorporate fades, titles, and audio editing. The "unarchive" process is lengthy and a little unpredictable at time (time estimates can be a little bit off). Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thank you for your honest and detailed review. We're glad you find Panopto intuitive, with simple editing and valuable analytics.

Your feedback on video processing times and the need for a progress indicator is very helpful; we're actively working to improve this. We also appreciate your suggestions for more robust editing features like splitting audio/video and text overlays, and we've passed them on to our product team.

Thank you again for your valuable insights, they help us make Panopto better for everyone.

BG
Becca G.
Staff Support
Enterprise (> 1000 emp.)
"Effortless Video Recording and Organization with Powerful Search"
5/5
What do you like best about Panopto?

What I like best about Panopto is how easy it makes recording and organizing videos. You can hit record, talk through your slides or screen, and it automatically uploads and sorts everything for you. The search features are also super helpful — you can type in a word and Panopto finds the exact moment in the video where it was said or shown. It just saves a lot of time and makes everything feel more organized and accessible. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

The main thing I dislike about Panopto is that it can feel slow and clunky sometimes. Uploading or processing videos can take longer than you’d expect, and the editing tools aren’t as smooth or intuitive as other platforms. It works, but it doesn’t always feel fast or modern, which can get frustrating when you’re in a hurry. Review collected by and hosted on G2.com.

Response from Katie Matirne of Panopto

Thanks for such a thoughtful review! We’re glad Panopto helps you easily record, organize, and search videos. It’s great to hear how much time that saves and how it supports studying and catch-up. We also appreciate the honest feedback about performance and editing tools. Speed and usability are important to us, and your input helps guide where we continue to improve.

Adam C.
AC
Adam C.
CAO
Mid-Market (51-1000 emp.)
"Great LMS Integration, But Course Setup and Pricing Need Work"
3/5
What do you like best about Panopto?

I like how the software integrates with our LMS to automatically record and store the lectures. Review collected by and hosted on G2.com.

What do you dislike about Panopto?

I dislike having to manually set up ever individual course and the pricing structure Panopto currently uses. Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Hi Adam, thanks for the feedback, especially on the LMS integration doing its job automatically, capturing and storing lectures. On course setup, that's fair feedback. I want to mention that Panopto offers a Bulk Scheduling Tool for Remote Recorders that lets admins upload recording schedules in one pass instead of configuring each one individually. If that's not already part of your workflow, our support team can help you get it set up. On pricing, that's specific to your account and best handled directly, so I'd encourage you to connect with your account manager to talk through options.

Claire L.
CL
Claire L.
Instructional Designer
Mid-Market (51-1000 emp.)
"Great, Easy Video Platform for Students"
4/5
What do you like best about Panopto?

Great easy platform to have students watch videos. Glad to have the responsive embed Review collected by and hosted on G2.com.

What do you dislike about Panopto?

Audio description feature not having it autoplay realistic voices Review collected by and hosted on G2.com.

Response from Olivia Andrews of Panopto

Hi Claire, thank you for your review! We're happy to hear that the responsive embed and overall ease of use are working well for your students. We also appreciate you flagging your feedback on the audio description autoplay.