The best thing about this platform is its flexibility and its control over chatbot development. Their Artificial Intelligence markup language framework gives me a structured way to create and design conversational flows, which is specifically useful to create structured rule-based responses. This platform is also reliable and has stable documentation, where we can deploy bots across web and messaging platforms. Review collected by and hosted on G2.com.
Sometimes this platform feels a bit outdated when compared with modern AI chatbots. Their interface is also not very intuitive and need bit of technical expertise. This AI platform also lacks some advanced NLP; heavy customisation is a bit difficult. Review collected by and hosted on G2.com.


