Palo Alto Networks IoT/OT Security Reviews & Product Details

What is Palo Alto Networks IoT/OT Security? Palo Alto Networks IoT/OT Security is a comprehensive solution delivering ML-powered visibility, prevention, and zero-trust enforcement in a single platform for all your connected devices. Our portfolio offers a range of IoT and OT security solutions tailored to meet the specific needs of our customer in different verticals: Enterprise IoT Security A Zero Trust security solution for IoT devices that uses a three-tier ML model, App-ID technology, and crowdsourced telemetry. It can discover devices, assess devices, protect devices, and simplify operations. Industrial OT Security A security solution for OT devices and networks that uses machine learning (ML), App-ID, and Device-ID technology. It offers visibility, segmentation, access control, risk monitoring, and continuous security inspection. Medical IoT Security A Zero Trust security solution for connected medical devices that helps healthcare providers protect their network from threats. The security solution uses machine learning (ML) to generate device profiles from five key behaviors: internal connections, internet connections, protocols, applications, and payloads. It also integrates with security orchestration, automation, and response (SOAR) systems for playbook-based incident response.

Seller

Palo Alto Networks

Discussions

Palo Alto Networks IoT/OT Security Community

Solution Type

Best-of-Breed

Overview by

Crystal West

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

7 months

View More Pricing Information

Top-Rated Alternatives

Okta

4.5/5(1,429)

Check Point Next Generation Firewalls (NGFWs)

4.5/5(597)

Cisco Duo

4.5/5(589)

View All Alternatives

User Insights

Average based on 118 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Palo Alto Networks IoT/OT Security Integrations

(2)

Integration information sourced from real user reviews.

Dev S.

Network Security Engineer

Small-Business (50 or fewer emp.)

6/22/2026

"Easy Device Visibility and Better Security Management"

5/5

What do you like best about Palo Alto Networks IoT/OT Security?

What I like most about Palo Alto Networks IoT/OT Security is that it helps me easily see and manage connected devices. It makes it simple to find security issues and keeps track of devices in one place. This helps improve security and gives better control over the network. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks IoT/OT Security?

One thing I don't like is that it can take some time to set up at the beginning. Also, some features are not very easy for new users, so it may take a little time to learn how everything works. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks IoT/OT Security solving and how is that benefiting you?

Palo Alto Networks IoT/OT Security helps me find and monitor connected devices on the network. It makes it easier to spot security risks and unusual activity. This helps improve security, saves time, and gives better visibility and control over the devices in the environment. Review collected by and hosted on G2.com.

Ritika G.

Technical Support Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

11/5/2025

"Great Tool for Managing and Securing Every Device on the Network"

5/5

What do you like best about Palo Alto Networks IoT/OT Security?

What really stands out about Palo Alto Networks IoT/OT Security is how effortlessly it secures every connected device across the network. It automatically discovers all IoT and OT devices, even those that are usually missed, and gives a complete view of what’s happening. The best part is that it detects and blocks threats in real time, keeping everything safe with very little manual effort. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks IoT/OT Security?

There’s not much to dislike about Palo Alto Networks IoT/OT Security, but if I had to mention something, it would be that the initial setup and fine-tuning take a bit of time, especially for first-time users. Since it offers so many features and deep visibility, understanding all the settings can feel slightly complex at the start. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks IoT/OT Security solving and how is that benefiting you?

Palo Alto Networks IoT/OT Security helps us solve the problem of hidden or unmanaged devices connecting to the network — something that’s very common in real-world environments. For example, we once discovered a few smart cameras and printers that were connected but not properly secured. The solution automatically detected them, flagged potential vulnerabilities, and helped us isolate them before any risk occurred. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

6/27/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great Visibility and Threat Detection A Trusted Solution for IoT Security"

4/5

What do you like best about Palo Alto Networks IoT/OT Security?

What I like most about Palo Alto Networks IoT/OT Security is its strong threat detection and easy to use management. It provides good visibility of connected devices and helps protect both IT and OT environments without affecting daily operations. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks IoT/OT Security?

The initial setup and policy configuration can take some time, especially for new users. The interface has many features, so it takes a little time to learn, but it becomes easier with regular use. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks IoT/OT Security solving and how is that benefiting you?

Palo Alto Networks IoT/OT Security helps us identify and monitor connected devices across the network. It improves visibility, detects security threats early, and reduces security risks. This saves time strengthens our overall security, and helps keep our business operations running smoothly. Review collected by and hosted on G2.com.

pawan m.

Technical Engineer

Information Technology and Services

Small-Business (50 or fewer emp.)

11/5/2025

"Palo Alto Networks IoT/OT Security – Intelligent Visibility with Real-World Impact"

5/5

What do you like best about Palo Alto Networks IoT/OT Security?

What I like most about Palo Alto Networks IoT/OT Security is how deeply it understands network behavior. It doesn’t just show devices — it actually learns from them. The platform automatically identifies IoT and OT assets, classifies them accurately, and highlights risks in real time. For an administrator, that’s gold. I also appreciate how seamlessly it integrates with Palo Alto’s next-generation firewalls, turning visibility into actual, enforceable protection. It’s smart, adaptive, and built for complex industrial environments. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks IoT/OT Security?

There isn’t much to dislike. The only minor challenge is the initial learning curve — it takes a bit of time to fully explore all the analytics and policy options. But once configured properly, it runs smoothly and needs minimal manual intervention. The insights it delivers make the setup effort absolutely worth it. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks IoT/OT Security solving and how is that benefiting you?

It has solved one of our biggest challenges: visibility and control across connected industrial devices. Earlier, we had limited awareness of what was connected to our OT network and how those devices communicated. Now, we have complete, automated visibility — from simple sensors to control systems. The platform helps detect abnormal communication patterns instantly, allowing us to isolate potential threats before they escalate. Review collected by and hosted on G2.com.

pavan m.

Technical Engineer

Small-Business (50 or fewer emp.)

10/31/2025

"Seamless, Intelligent, and Unified Protection for IoT and OT Environments"

5/5

What do you like best about Palo Alto Networks IoT/OT Security?

What I like best about Palo Alto Networks IoT/OT Security is how seamlessly it brings visibility, control, and protection to every connected device in our environment. It automatically discovers IoT and OT assets across the network without needing additional sensors, which saves both time and complexity. The AI-driven behavior analysis is impressive—it detects anomalies with precision and immediately correlates them with potential threats. The integration with Palo Alto’s broader security ecosystem ensures that every layer, from endpoint to network, remains synchronized and secure. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks IoT/OT Security?

There’s very little to dislike. The solution offers so much depth that it takes some time to explore all its capabilities, but once configured properly, it’s incredibly efficient and requires minimal maintenance. The learning curve is small compared to the long-term visibility and protection it delivers. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks IoT/OT Security solving and how is that benefiting you?

Palo Alto Networks IoT/OT Security has helped us bridge the security gap between traditional IT and operational technology environments. It identifies unmanaged devices, segments critical assets, and prevents threats before they impact production. The automated risk assessment and continuous monitoring have significantly reduced our exposure to unknown vulnerabilities. Review collected by and hosted on G2.com.

Narender R.

IT Manager

Mid-Market (51-1000 emp.)

10/8/2025

"Palo Alto Networks IoT/OT Security"

5/5

What do you like best about Palo Alto Networks IoT/OT Security?

Deep visibility & asset/device discovery

Machine learning / Automated risk insights

Unified platform / Integration

User‐friendly dashboards & workflows Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks IoT/OT Security?

Steep learning curve / initial complexity

Pricing & licensing concerns

UI / performance issues for large-scale operations

Classification accuracy / false positives

Documentation & support depth Review collected by and hosted on G2.com.

What problems is Palo Alto Networks IoT/OT Security solving and how is that benefiting you?

Lack of visibility

Many OT/IoT devices are unmanaged, use proprietary or unusual protocols, and may not be well-documented. Organizations often don’t have full inventories of what devices are connected, where, and how they communicate.

Inability to patch / secure legacy OT devices

Many OT systems weren’t built for frequent updates or even any updates; they may not support modern security controls or encryption. Also, these systems often cannot be “taken down” easily for maintenance due to critical availability requirements. Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

11/21/2025

"Comprehensive IoT/OT Security with Proactive Threat Prevention"

4/5

What do you like best about Palo Alto Networks IoT/OT Security?

What I like best about Palo Alto Networks IoT/OT Security is its ability to provide full visibility and continuous monitoring of IoT/OT devices, combined with proactive threat prevention and seamless integration with the broader security ecosystem. It helps protect critical operations while reducing risk and complexity. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks IoT/OT Security?

One downside of Palo Alto Networks IoT/OT Security is that it can be complex to deploy and configure initially, especially in large or diverse OT environments. Additionally, ongoing tuning and device classification may require dedicated resources to ensure optimal performance and minimal false positives. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks IoT/OT Security solving and how is that benefiting you?

Palo Alto Networks IoT/OT Security addresses device visibility, risk management, and threat detection in OT environments. It helps prevent downtime, reduces blind spots, and ensures operational continuity, giving me confidence and efficiency in securing critical systems. Review collected by and hosted on G2.com.

Verified User in Internet

Enterprise (> 1000 emp.)

1/31/2025

"Savas Answers"

4.5/5

What do you like best about Palo Alto Networks IoT/OT Security?

One of the best aspects of Palo Alto Networks IoT/OT Security is its advanced threat detection and real-time visibility into network activities. The platform provides comprehensive security measures tailored for IoT and OT environments, ensuring proactive protection against cyber threats. Additionally, its seamless integration with existing security infrastructure and AI-driven analytics enhance overall efficiency and risk mitigation. The user-friendly interface and automation capabilities also make it easier to manage security at scale. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks IoT/OT Security?

While Palo Alto Networks IoT/OT Security offers robust protection and advanced threat detection, there are a few areas that could be improved. The initial setup and configuration process can be complex, requiring a steep learning curve, especially for teams without prior experience with Palo Alto solutions. Additionally, the pricing structure could be more flexible to accommodate different business sizes and budgets. Some users may also find that certain integrations require additional fine-tuning to work seamlessly. Despite these minor drawbacks, the overall security and visibility it provides are excellent. Review collected by and hosted on G2.com.

What problems is Palo Alto Networks IoT/OT Security solving and how is that benefiting you?

Palo Alto Networks IoT/OT Security helps address critical challenges such as unmanaged device visibility, advanced threat detection, and network segmentation in industrial and IoT environments. By providing real-time monitoring and AI-driven threat prevention, it significantly reduces the risk of cyberattacks targeting vulnerable OT and IoT assets. The solution also enhances compliance with industry regulations by offering detailed insights into device behaviors and potential security risks. For our organization, this has led to improved operational efficiency, stronger security posture, and reduced manual effort in managing security threats. Review collected by and hosted on G2.com.

Chandra S.

Specialist Lead

Mid-Market (51-1000 emp.)

10/7/2025

"Palo Alto Stands Out in Network Security"

5/5

What do you like best about Palo Alto Networks IoT/OT Security?

Comprehensive Asset Visibility

Zero Trust Security Model

AI-Powered Threat Detection

Simplified Operations and Rapid Deployment

Seamless Integration with Existing Infrastructure Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks IoT/OT Security?

Deployment and Configuration Issues

Device Profile Matching Limitations

API Limitations

Steps to Mitigate These Challenges

Monitor API Update

Users have noted that device profiles may not always match traffic as expected, necessitating workarounds such as creating policies based on IP addresses instead of device profiles. Review collected by and hosted on G2.com.

Aamir B.

Principal Architect, Collaboration

Small-Business (50 or fewer emp.)

7/16/2025

"One stop solution for all OT environments"

5/5

What do you like best about Palo Alto Networks IoT/OT Security?

Very easy to deploy on OT environment and ease of monitoring and maintaining workflows and operations. A lot of support and guidelines available through vendor support + online forums and discussion group. Review collected by and hosted on G2.com.

What do you dislike about Palo Alto Networks IoT/OT Security?

Other than the pricing of Palo Products there's nothing else that we dislike about Palo Alto Network Security for IoT/OT. The licensing module pricing is a bit higher than other vendors. Review collected by and hosted on G2.com.