PALIDIN Reviews & Product Details

Greatly reduces fraud, and the profit losses that result from fraudulent IDs. Gives us a dashboard for tracking types of results, and notification options. We use this daily at multiple locations and there are multiple ways of having IDs scanned, including an option for cutomers to submit the ID before arriving. It's not particularly hard to get implemented, especially when using Enterprise, since I can create a settings profile on one machine and apply it to others. Support has been fairly responsive, and I usually get an initial response within hours if there is an issue. Improvements to stability and install/updates over the years as well as options to scan without having a computer have made this product much better over time. Review collected by and hosted on G2.com.

While the software is improving, running it on Windows computers instead of using the other opions will require more interaction for the admin. The most heavily used computers in our environment seem to have errors from time to time, but it's generally fixable by closing the errors and opening the software again, or rebooting. There have been some reporting glitches in the past, but they have worked with us to resolve these for us. I would say the most problematic thing for me has been that sometimes I have to reboot the computer before Paldin will recognize the scanner, or the fact that at present I have to contact support when moving software to a different computer. Still, I have seen substantial improvements in the software over the last few years, with a much better installer and easier updates. Review collected by and hosted on G2.com.

Great product that scans IDs, verifies them, and stores them for future verifications Review collected by and hosted on G2.com.

This app constantly crashes. At least 50 times a day. Every scan the app crashes and has to be reopened. I also have to turn the scanner off and on 1-3 times per scan. I have called support and they have tried to fix it but hav elet me know it is buggy with any sort of surface computer. Hopefully a fix is coming soon Review collected by and hosted on G2.com.

how quickly it works and how Palidin has continued to work to stay ahead of the fraudsters. customer support is really good. they are on point and avaible when i have needed them. Review collected by and hosted on G2.com.

Cost could be lower, certainly would allow for more businesses to aquire it and keep the fraudsters looking for work Review collected by and hosted on G2.com.

Cost It is very cost effective compared to Mav

Effecincy Review collected by and hosted on G2.com.

Is not always accurate. False positives and false passes. Review collected by and hosted on G2.com.

Simple to use and advanced. Great system. Review collected by and hosted on G2.com.

I wish there were a complimentary app for mobile scans. Review collected by and hosted on G2.com.

fast and easy to use....no difficulty using Review collected by and hosted on G2.com.

Nothing at this point, the training was excellent and the whole staff at Midland Honda are using it with every customer Review collected by and hosted on G2.com.

My favorite Palidin feature has to be it's simplistic UX which allows our frontline staff to be trained quicky and effectively on it's processes and utilization. Review collected by and hosted on G2.com.

There is nothing I dislike about Palidin. Review collected by and hosted on G2.com.

ease of use

accuracy

customer support

pricing Review collected by and hosted on G2.com.

requires regular updates

certain new versions of ID may take time to update in the system Review collected by and hosted on G2.com.

Legitimate check for any drivers license. Review collected by and hosted on G2.com.

Nothing at this time. Nice to have for a rental business. Review collected by and hosted on G2.com.

This help us to verify fake goverment IDs. Review collected by and hosted on G2.com.

We odnt have any issue with the applicaiton. Review collected by and hosted on G2.com.