Adinath B.
AB
Adinath B.
Technical Lead
Small-Business (50 or fewer emp.)
"Best IT Monitoring Tool"
5/5
What do you like best about Paessler PRTG?

The best part for me is how PRTG quickly shows exactly which switch port is causing issues. Earlier, I wasted hours tracing cables.

I love the map feature — I built a live floor-plan of my office with traffic lights for each system. Management actually looks at it now instead of ignoring monitoring dashboards.

The “sensor factory” feature allowed me to combine data from multiple sensors into one view — I track our VPN performance this way. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

When too many sensors are added at once, the system feels heavy and slows down notifications.

Upgrading versions sometimes resets custom maps, which is frustrating to rebuild.

The licensing count sometimes forces me to remove older sensors that I’d still like to keep for historical purposes. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Highly Customizable Device Monitoring"
4.5/5
What do you like best about Paessler PRTG?

Has he ability to customise what and how you monitor devices Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

Configuration has a learning curve and isn't always intuitive Review collected by and hosted on G2.com.

VM
Venu M.
Senior Project Engineer
"Efficient Monitoring with Customizable Dashboards"
4.5/5
What do you like best about Paessler PRTG?

I like using Paessler PRTG to check server-related issues, and I find the acknowledgment alarm really useful. It helps by indicating if someone is already working on an issue, which saves time for others and prevents duplication of work. I also appreciate that we can create customizable dashboards. Plus, it's easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

The desktop client is less useful compared to the web, and I wish they would make the desktop client the same as the web one. Review collected by and hosted on G2.com.

Bharath K.
BK
Bharath K.
Software Application Engineer
Enterprise (> 1000 emp.)
"PRTG: Reliable monitoring with practical insights"
4/5
What do you like best about Paessler PRTG?

The NetFlow monitoring gave me a surprise - I discovered a backup job was eating 80% of our bandwidth every night. Without PRTG, I'd never have found it.

The custom notifications with sound files are fun - I made our monitoring PC play a siren noise when storage crosses 90%.

Adding custom PowerShell scripts into sensors has been a game changer for my environment. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

The reporting templates are very rigid; I had to export to Excel to make them manager-friendly.

Dashboard widgets sometimes take a while to load on mobile.

Setting up SSL for secure web access was more complicated than I expected. Review collected by and hosted on G2.com.

Charitha R.
CR
Charitha R.
Software Engineer
Enterprise (> 1000 emp.)
"All-in-One, Practical IT Monitoring with Flexible Sensors and Time-Saving Auto-Discovery"
5/5
What do you like best about Paessler PRTG?

What I personally find most impressive about Paessler PRTG is how all-in-one and practical it is for real-world IT monitoring.

Everything in one monitoring platform

Sensor-based monitoring (very flexible)

Auto-discovery saves tons of time Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

Can get expensive as you scale

Resource-heavy and performance-sensitive

Scalability limits for very large enterprises Review collected by and hosted on G2.com.

Bhanu Prakash Reddy K.
BK
Bhanu Prakash Reddy K.
System Engineer
Enterprise (> 1000 emp.)
"User friendly Paessler PRTG Monitoring tool"
5/5
What do you like best about Paessler PRTG?

PRTG is a very informative and well structed designed dashboard. This makes it easy to monitor, simple, and effective for our IT infrastructure team. It is useful for us to track a wide range of applications, devices, and cloud services, and it also helps us to make proactive decisions and resolve the issue before users may impacts field users. These features make it more insightful into clear performance and availability. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

PRTG is a powerful tool; the first learning curve can be a step for a first-time user due to the vast number of features. Additionally, it is a licensing platform model based on these sensors, which makes it a more costly environment. And also, the interface feels a bit slow during a large number of deploys. Review collected by and hosted on G2.com.

Sanjay S.
SS
Sanjay S.
Senior Analyst
Small-Business (50 or fewer emp.)
"Easy To Handle IT Monitoring With PRTG"
5/5
What do you like best about Paessler PRTG?

* I appreciate the cluster failover — when my main monitoring server went down for maintenance, the backup kept everything running smoothly.

* The “sensor factory” is underrated; I combined multiple sensor readings into one custom KPI for management.

* I like that I can quickly filter sensors by status, so I only see what’s in warning or error state. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

The update process sometimes requires a manual restart, which interrupts monitoring briefly.

* I wish the color scheme on graphs was more customizable.

* The built-in alerts could look more polished. Review collected by and hosted on G2.com.

Mahesh R.
MR
Mahesh R.
Senior System Engineer
Mid-Market (51-1000 emp.)
"Awsome automation tool for cloud and network monitoring"
4.5/5
What do you like best about Paessler PRTG?

It is best in carrying out its own steup faster by automatically finds network and routers

It is very good in controlling numberous number os sensors and hadle it easily

It is very flexible and support 3rd party protocos and interfaces Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

It definately requires training and skill personnel for using this software

It requires huge about of storeage space

The performance of tool might get compromised due to controlling/handling large number of sensors Review collected by and hosted on G2.com.

Subash B.
SB
Subash B.
Senior Analyst
Enterprise (> 1000 emp.)
"Rock-Solid Stability and Smart Notifications"
5/5
What do you like best about Paessler PRTG?

The stability remains impressive, even when handling peak monitoring loads. The notification policies are detailed enough to prevent alert fatigue, allowing for a more manageable and focused experience. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

Creating custom sensors demands some scripting expertise, which can be a hurdle for those without that background. Additionally, exporting reports in specific custom formats requires additional steps and effort. Review collected by and hosted on G2.com.

Venu M.
VM
Venu M.
Software Engineer
Mid-Market (51-1000 emp.)
"PRTG is tool to do Real time monitoring using dashboards"
5/5
What do you like best about Paessler PRTG?

I love that the device tree structure mirrors my actual network layout — makes it very intuitive.

* The option to tag devices/sensors is underrated; I use tags to group by department and service.

* The fact that I can integrate with ticketing tools via API is very practical. Review collected by and hosted on G2.com.

What do you dislike about Paessler PRTG?

* Large reports sometimes take too long to generate.

* Some sensors require a bit of scripting knowledge to customize properly.

* The licensing model means I need to plan carefully before adding too many test sensors. Review collected by and hosted on G2.com.