--- title: Paessler PRTG Reviews meta_title: 'Paessler PRTG Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 210 reviews by the users' company size, role or industry to find out how Paessler PRTG works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 210 scale: '5' date_modified: '2026-07-28' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Paessler PRTG Reviews **Vendor:** Paessler GmbH **Category:** [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring) **Average Rating:** 4.7/5.0 **Total Reviews:** 210 ## About Paessler PRTG Your infrastructure is complex. Your monitoring tool shouldn't be. Paessler PRTG delivers mission-critical visibility across IT and OT environments, deploying in minutes, not months. Whether you're managing servers, switches, virtual machines, cloud services, or industrial systems, PRTG monitors everything from a single platform, so your team always knows what's running, what's struggling, and what needs attention, before users do. Fast to deploy. Easy to run. Auto-discovery finds devices on your network automatically, and 300+ pre-configured sensors cover the most common infrastructure components out of the box. Support for all major protocols (SNMP, WMI, REST APIs, SSH, NetFlow, and more) means PRTG fits into your existing environment without forcing changes to it. Built for lean teams under real pressure. Customizable dashboards give instant visibility across your entire landscape. Flexible alerting (via email, SMS, push notification, or third-party integrations) ensures the right people are notified the moment something goes wrong. Historical trend data helps you spot patterns and plan ahead, not just react. Scales on your terms. From a single site to distributed multi-location environments, PRTG grows with your organization. Available as an on-premises installation or a hosted solution, it adapts to your infrastructure and your IT policies, no rip-and-replace required. Trusted by more than 500,000 users across 190+ countries since 1997, Paessler PRTG is the monitoring standard for IT professionals who need results, not complexity. ## Paessler PRTG Pros & Cons **What users like:** - Users find Paessler PRTG's **ease of use** impressive, enjoying customizable dashboards and intuitive reporting features. (76 reviews) - Users praise the **reliable monitoring** capabilities of PRTG, emphasizing its ease of use and flexibility in tracking crucial systems. (63 reviews) - Users commend the **monitoring capabilities** of PRTG, appreciating its reliability and flexibility in tracking critical systems. (56 reviews) - Users value the **real-time alerting system** of PRTG, enabling immediate responses to network disruptions and issues. (53 reviews) - Users praise the **easy setup** of Paessler PRTG, enabling quick monitoring configuration and efficient network management. (50 reviews) - Real-time Monitoring (50 reviews) - Users value the **reliable alerting system** of Paessler PRTG, enabling proactive actions to minimize outages. (45 reviews) - Dashboard Usability (43 reviews) - Setup Ease (42 reviews) - Alerts (40 reviews) **What users dislike:** - Users find the **high cost** of Paessler PRTG concerning, especially with its sensor-based licensing model and limited training. (30 reviews) - Users experience **slow performance** with large reports and dashboards, impacting efficiency and usability of PRTG. (29 reviews) - Users face **user interface issues** , including a dated design and a challenging learning curve for advanced features. (28 reviews) - Users find the **learning curve steep** for advanced features, making initial configuration overwhelming for new users. (23 reviews) - Users find the **complex setup** of PRTG challenging, requiring extensive experimentation and fine-tuning for optimal performance. (22 reviews) - Users find the **licensing model frustrating** , as it complicates monitoring due to sensor count limitations and costs. (22 reviews) - Resource Limitations (22 reviews) - Poor UI (21 reviews) - Expensive Licensing (19 reviews) - Users find the **learning difficulty** of PRTG challenging due to overwhelming features and complex reporting processes. (18 reviews) ## Paessler PRTG Reviews ### 1. PRTG network monitoring tool that simplifies the work. **Rating:** 4.5/5.0 stars **Reviewed by:** Arman I. | Junior Technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2021 **What do you like best about Paessler PRTG?** PRTG is a tool used in our organization to monitor or improve the network and server infrastructure. It is very simple to operate, easy to install, easy to use and compatible with mobile devices. It can quickly detect faults or heavy traffic on the network. With the amount of sensors available and its versatility to display information on the main panel, it is possible to examine all the key components of the technical infrastructure of the organization. **What do you dislike about Paessler PRTG?** PRTG is an extraordinary tool for network monitoring, but it would be great if it allowed for more customization of the integrated reports in which more specific data could be added according to the required need. **Recommendations to others considering Paessler PRTG:** PRTG is a great alternative for small and medium companies where network or system administrators can track the whole network and IT services and infrastructure of the company. A significant part is the right configuration of the detectors in the program because an insufficient configuration will affect the right operation of the notifications from incurring from the inaccuracy of the information supplied by the tool. **What problems is Paessler PRTG solving and how is that benefiting you?** With PRTG we could track all production servers, network and infrastructure devices with every one of the solutions. It's presently used across the organization and can be present as our protection and early warning mechanism for virtually any difficulty in the functioning of vital equipment and apparatus. Furthermore, it permits us to acquire a resource baseline and also look back at historical data to monitor trends or see disc intake, network traffic, etc. ### 2. good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Paessler PRTG?** Network monitoring to full strenght and device handling **What do you dislike about Paessler PRTG?** no identification of devices that were offlline **What problems is Paessler PRTG solving and how is that benefiting you?** it's very easy and convenient in monitoring online devices ### 3. PRTG splendid software for network monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Einar P. | Digital Marketing Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about Paessler PRTG?** It makes it possible for us to view and maintain continuous observation of programs, even the ones which are in various regions of the complex which will say they are separate in various locations quite good the consumer interface, the material is downloaded via the upgrade assistant of PRTG also it's installed quite harmoniously locally, it's even letting us identify and provide alternative to inconveniences in different programs. What's more, it's not a burden on the server system. It's lightweight, nothing ostentatious concerning size on the system, has an assortment of detectors and in addition to that permits us to accommodate extras if needed. **What do you dislike about Paessler PRTG?** Among those aspects which could place a small slow down the machine is that the quantity and characteristics of detectors, but it's a software of quite competitive usage and enables us to fulfill the requirements of the business in the region of monitoring. There's one which other more complex demand, where you are able to use scripts (Powershell, Batch), however for the patterns is totally ready to use. **Recommendations to others considering Paessler PRTG:** It's a software totally suggested to those businesses which desire and may invest in this program, it's unquestionably a giant in its own place, there are lots of forums which within a couple of minutes you may answer any query. It's simple to configure and quite secure. Recommended **What problems is Paessler PRTG solving and how is that benefiting you?** It's enabling us continuous observation of their community and support in addition to being in continuous supervision receiving alarms of visitors variant, patterns and figures, we're attentive to the usage of CPU and memory and we could also determine failures or errors before they occur which provides us an edge and allows us to save time and tools, we're totally in control concerning the overall system of the business and if something doesn't operate normally we're conscious of ### 4. Trouble-free environment/device/network monitoring. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Paessler PRTG?** PRTG affords us the ability to focus on completing projects as well as beginning new projects without having to worry about manually monitoring the health of the devices that comprise our networks. **What do you dislike about Paessler PRTG?** While we love PRTG's library of sensors, it would be nice if the tool they offered for SNMP walks would align with MIB files to identify corresponding device states, descriptions, etc. This is mostly a nit-pick, as even SolarWinds' walk tool doesn't really offer this, but it would be great. **Recommendations to others considering Paessler PRTG:** If you're using SolarWinds, try out PRTG's Network Monitor trial. You'll notice that the interface is much cleaner and feels less cluttered. Device monitoring is just as fast and efficient as in SolarWinds. **What problems is Paessler PRTG solving and how is that benefiting you?** We use PRTG to monitor network health. We are alerted anytime a change is detected that does not match parameters we've set for devices, so that issues are dealt with swiftly and before they turn serious, which saves us time and money in the long-term. ### 5. Monitor a powerful solution for tracking server and network status. **Rating:** 4.5/5.0 stars **Reviewed by:** Archie K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2020 **What do you like best about Paessler PRTG?** PRTG Network Monitor is a tool which includes all you will need for community monitoring and understanding the status of servers, and it not only displays information in real-time but in addition provides thoroughly detailed reports that permit you to effectively examine the behaviour of sources. And components of their IT infrastructure, these reports may be generated or even scheduled occasionally, which is daily, monthly or weekly, it's also possible to configure alarms, based upon the internal necessities of the company. **What do you dislike about Paessler PRTG?** Monitor a powerful solution for tracking server and network status.PRTG Network Monitor is a tool which has been demonstrated to be an superb solution for tracking IT tools and that in the moment we've not identified any error or difficulty within it. **Recommendations to others considering Paessler PRTG:** PRTG Network Monitor is in itself a pretty strong tool with numerous detectors to track any variable or source of the community or of their IT infrastructure generally, easing, through the data offered in real-time along with the reports created, to perform tasks of repair or improvement programs better, its commercial supply is quite flexible and may be implemented in almost any business, since it's flexible both to dimensions as well as the particular needs of every corporation. **What problems is Paessler PRTG solving and how is that benefiting you?** PRTG Network Monitor is the very best solution available for your business for tracking both system resources and also the status of servers, integrates early detection of defects or failures, has a powerful variety of detectors for all kinds of components, apparatus or factors offering figures, data and charts that enable a greater analysis of the behavior of the system and IT infrastructure of their company. ### 6. PRTG is a lifesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremiah S. | Director of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Paessler PRTG?** PRTG has been instrumental in allowing us to setup real time active monitoring of all web servers and continually evaluate resource management and usage across boxes. With built in selectable sensors covering a vast array of areas you would be hard pressed to find areas not covered. PRTG was easy to setup and use with documentation online to follow as needed. We are currently using for limited purposes so still fall into the free range of sensors but are looking to expand in the future to more devices. **What do you dislike about Paessler PRTG?** Once you go over 100 sensors the pricing can go up quickly. Initially upon install PRTG wanted to auto scan and add all devices on the network - maybe I missed something but I spent a bunch of time then removing devices I did not want it to list currently. The user interface is decent but could be slightly more polished. **Recommendations to others considering Paessler PRTG:** Play with the main built into sensors **What problems is Paessler PRTG solving and how is that benefiting you?** We have multiple web servers that we wanted real time notificatons and warnings on when certain limits were reached regarding both CPU usage and memory usage. This allows us to track and proactively handle issues before customers and clients can call in reporting slowness on their sites. With the built in email and text notifications you can receive these anytime and anywhere. ### 7. PRTG Network Monitor - Powerful Tool and Go To Tool for Network Engineers **Rating:** 4.5/5.0 stars **Reviewed by:** Thatayaone M. | Network Consulting Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2020 **What do you like best about Paessler PRTG?** It monitors the whole network infrastructure: servers and network device. It monitors device health status: CPU utilization, memory utilization and services. Bandwidth monitoring for all your links on your network and port status on your network devices: up/down status. Real time alerts capability. The user interface is friendly. **What do you dislike about Paessler PRTG?** It can be tricky to discover devices for first time users. Improvements can be made when it comes to documentation. **Recommendations to others considering Paessler PRTG:** PRTG Network Monitor is a great tool for network infrastructure monitoring and it has a 30 day unlimited license for testing it which is enough time to test out the tool and figure out if it meet your business requirements. **What problems is Paessler PRTG solving and how is that benefiting you?** It can be challenging to find out your network devices health status especially when managing a large enterprise network and PRTG makes it simple to check your devices status and resource utilization for your network infrastructure. ### 8. Not only a network monitor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about Paessler PRTG?** SNMP OiD library and flexible mib import features provide more network and device visibility for network engineers like me. **What do you dislike about Paessler PRTG?** Gui and console would be much smooth and responsive. **What problems is Paessler PRTG solving and how is that benefiting you?** Network device bandwidth and anomaly visibility are everything for network engineers these days. ### 9. Solid on-prem device monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Shon O. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about Paessler PRTG?** PRTG gives you the ability to automatically scan and add devices to monitor or hand pick what devices and what aspects of those devices you want to monitor. PRTG also has a customizable map feature that allows you to choose monitoring stat displays and set them up on a rotating display, great for NOC type monitoring of large amounts of data or devices. The automated email feature for devices works extremely well. **What do you dislike about Paessler PRTG?** There is a bit of a learning curve when setting it up as a custom monitoring solution, but the documentation has gotten much better. **Recommendations to others considering Paessler PRTG:** Even the free version of this program is extremely feature rich, worth setting up for an extended trial run. **What problems is Paessler PRTG solving and how is that benefiting you?** Currently we are monitoring gateways for multiple locations as well as individual devices (AP's, core systems) across multiple OS platforms. ### 10. PRTG makes network monitoring affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Haley R. | Concur Expense management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2020 **What do you like best about Paessler PRTG?** Upgrading the software is extremely easy. There is no need to do any command line it is all downloaded and installed locally with the PRTG upgrade wizard. You get a good amount of probes for a great price which really sold us above Solar Winds **What do you dislike about Paessler PRTG?** The interface could be a little better managed. It is basic but takes a minute to get sorted through the information especially if you are network administrator for multiple locations. **What problems is Paessler PRTG solving and how is that benefiting you?** We are keeping track of our network health and critical applications and servers that need constant uptime. ### 11. powerful and very intuitive monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Paessler PRTG?** The basic function of a network monitoring software should be to provide the administrator with the time to perform other useful tasks instead of having to be permanently aware of the infrastructure of all connected systems. **What do you dislike about Paessler PRTG?** Although they do not express it explicitly, they have a strong dependence on the Microsoft software house, since it only works under the “Microsoft Windows” operating system (they recommend “Windows Server 2012 R2”; for other editions, install the “.NET framework” package 4.5 ”with its updated security patches). **Recommendations to others considering Paessler PRTG:** PRTG is the perfect tool to monitor all your hardware, including servers, routers and switches. You can also constantly monitor bandwidth and applications. **What problems is Paessler PRTG solving and how is that benefiting you?** IT infrastructure needs a constant review in order to ensure the health of your system. Are there overloaded components, like CPU or memory, for example? Is the temperature of your servers acceptable? Are there Windows servers that restart occasionally during the night? Are you aware of this issue, or missing the clue that something is wrong? You also want to know when hard disks in your environment are nearing maximum capacity, when memory is running low, or you need to upgrade your internet connection due to increasing bandwidth usage. Knowing these network conditions will indicate when it might be time to invest in new hardware resources. ### 12. Network reporting tool for Network administrators **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2019 **What do you like best about Paessler PRTG?** PRTG Network Monitor is a reporting tool which enables Network administrators to keep a closer look on network devices. Device wise network bandwidth, usage protocol stats, availability, uptime and performances are presented as easily readable graphics in PRTG. **What do you dislike about Paessler PRTG?** PRTG Network monitor has made a considerable effort to make the representation of distinctive and colorful. Even though this looks attractive at the first glance, they may not be easily understood by the users. **Recommendations to others considering Paessler PRTG:** I recommend PRTG Network Monitor to be a useful tool network administrator’s armory. It can be used directly as a troubleshooting and secondary tool for network monitoring. **What problems is Paessler PRTG solving and how is that benefiting you?** Simple deployment over a network environment can be considered as advantages in PRTG. Without much intervention, it can identify device details. It is not required customize external package or plugins in PRTG Network Monitor. ### 13. Affordable Network Monitoring System (NMS) **Rating:** 5.0/5.0 stars **Reviewed by:** Khawaja R. | Deputy Director ICT (Infrastructure), Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2019 **What do you like best about Paessler PRTG?** PRTG is very light, agent less, cross platform support, affordable network monitoring system. Provide very effective network health monitoring and reporting in a single console and flexible pricing plans that suites users. **What do you dislike about Paessler PRTG?** I have been using PRTG since 2005 and over all these years, I haven't noticed any thing which compelled me to use any other NMS other than PRTG. **Recommendations to others considering Paessler PRTG:** PRTG is very light, intuitive, agent less, works well across nearly all brands and models, good reporting, logging features. Highly recommend PRTG **What problems is Paessler PRTG solving and how is that benefiting you?** Complete health monitoring of campus network, servers, storage, applications, IoTs. In additonal all notifications, ticketing, SLA management is done through PRTG. ### 14. Intuitive, amazing interface, and amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Jereme S. | Proactive Engineer , Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2019 **What do you like best about Paessler PRTG?** The simplistic design of tree hierarchical structures. **What do you dislike about Paessler PRTG?** Resource Load tends to have a direct correlation on responsiveness. **Recommendations to others considering Paessler PRTG:** Trial software is totally free up to 100 sensors currently. Amazing tool that runs as a simple application that can be scaled out to a full business and beyond. **What problems is Paessler PRTG solving and how is that benefiting you?** As an MSP, we manage and monitor everything from Internet Connections, DHCP, and even application availability on this program. Possibilities are endless. ### 15. Functionalities and diversification of services **Rating:** 5.0/5.0 stars **Reviewed by:** Renato B. | Analista de Operações de Redes, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about Paessler PRTG?** We use PRTG as a monitoring tool, to observe consumption and latency of our configured links in our edge router, and also use it as internal monitoring and support in the development of graphs and reports. **What do you dislike about Paessler PRTG?** It meets all the requested requirements regarding interface monitoring, map creations and reports, however when arriving at a certain amount of sensors, we can not add more sensors, thus forcing the purchase to continue the cadatros and monitoring. **Recommendations to others considering Paessler PRTG:** Of great value for the use and monitoring of external and internal link, being able besides this monitoring, to be able to create maps and also to generate reports of consumption of the network. **What problems is Paessler PRTG solving and how is that benefiting you?** Monitoring our dedicated ip link provided by our internet operators, our customers and our internal network, also creating traffic maps of our backbone and generating consumption reports. ### 16. PRTG is one of the best network monitoring tools one can use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Paessler PRTG?** PRTG gives a clear picture of what is going on in your network to monitor usage, loads and bandwitdh etc. Lots of customization. **What do you dislike about Paessler PRTG?** It can take some time getting used to as anything. I do wish there customer support was much more accessible. **What problems is Paessler PRTG solving and how is that benefiting you?** Network devices across the board and the load that is on them. ### 17. Easy To Manage and Implement **Rating:** 5.0/5.0 stars **Reviewed by:** Dan O. | Information Systems Manager, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2018 **What do you like best about Paessler PRTG?** The software is very easy to both setup and manage. You can start from a first time setup, and then scanning and importing your environment with default recommended sensors in under an hour, which would provide you with a very good starting point to begin further refinement. The product is very reliable, and can be setup in an active/passive high availability mode that is included with the base license. Once HA is in place application upgrades are a simple click and the application takes care of the fail-over/take-over process. The base product covers all of our monitoring needs. From network infrastructure (switches, firewalls, loadbalancers) server infrastructure, and external websites and services the out of the box product should cover the majority of environments. For more advanced needs scripting (Powershell, Batch) can be used to query and output information that can be ingested by PRTG for display. Remote probes can be used to gather monitoring information from systems and sites that are outside of your network and do not require typical persistent (VPN or other L2/L3 technologies) to monitor remote systems. Once the product is tuned to your environment knowing when a system or resource is about to have issue and receiving an alert that you can choose to take action on via an action (built into the product) or some human intervention will assist in making your IT group more proactive. **What do you dislike about Paessler PRTG?** The web interface can get slow depending on how many and what kind of sensors your are hosting on the root system. Definitely break your sensors out over multiple remote probes to allow the root to store and display your data. **What problems is Paessler PRTG solving and how is that benefiting you?** System and Service Monitoring - Knowing how are systems are performing and receiving alerts when they are above or below determine thresholds. Baselining - Knowing how systems are utilized and when over a long time-frame has assisted with budgeting for future technology equipment and services. **Official Response:** > Hi Dan, Thank you for your review of PRTG! Cheers, Paessler AG ### 18. Excellent network monitoring manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Paessler PRTG?** With this software I can see all my network devices, and I have a record from everyone. **What do you dislike about Paessler PRTG?** A bit slow when you want to see in a mobile (Android) **Recommendations to others considering Paessler PRTG:** For monitoring every thing that you connect to your network **What problems is Paessler PRTG solving and how is that benefiting you?** Monitoring printers, servers and temperature of my site ### 19. My favorite software at the office. **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor R. | System Administrator, Law Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2018 **What do you like best about Paessler PRTG?** System Administrators live in a world of fixing broken, intermittent, and/or frequently ambiguous problems. Therefore, when there's a system that works flawlessly without needing repeated maintenance, we take notice. PRTG is the most reliable and low maintenance software we have in the office, and we love it. We lean on PRTG frequently to help us identify and resolve issues on other systems. PRTG makes it extremely easy to do so, and we are continuously grateful to have a network monitor that never creates additional work for us, and only ever makes our jobs easier =] Functionality wise: Out of the box, PRTG monitors just about everything. We had this watching critical components of over 50 servers within an hour. For those things that PRTG miraculously does not support out of the box, they have an EXCELLENT API where you can create and integrate your own custom sensors (powershell, bat, or exe) with ease. We've used this to watch storage pool health, virtual disk health, even the number of CDs and DVDs in our disk printing robot. Not only can you use powershell and such for custom sensors, you can even run these scripts and programs as custom "notifications". You set up a custom notification to run in response to a certain event (remote desktop unresponsive on server X), and when that event occurs, PRTG can run your script (restart server X) automatically. We've used this on our failover node to restart dell sonicwall whenever it feels like not working (which is rather frequent). In short, not only is PRTG a monitoring tool, you can also use it as a self-repair tool for your networks and systems. **What do you dislike about Paessler PRTG?** If I was to have to name anything I'm not a huge fan of, here's a couple: - PRTG doesn't use any sort of standard database, to my knowledge. It DOES supply a web API where you can request a lot of data like it, but if you're more of a database guy than web guy, this isn't super ideal. - PRTG has options to use the built in SMTP client or an SMTP relay. I'm not positive that the built-in client is totally reliable, and it could be challenging to configure relays in a multi-site environment. **Recommendations to others considering Paessler PRTG:** Fantastic company, great product. We've had good relations with support, however be aware that with the company based in Germany, support experiences some delay due to translation and time differences. **What problems is Paessler PRTG solving and how is that benefiting you?** Network Monitoring (we know when something goes down) Hardware Baselining (we know when something's not acting normally) Self Repairing (bonus item, but PRTG can be used to take action in attempt to fix certain problems) ### 20. very goot monitoring software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **What do you like best about Paessler PRTG?** - very easy to use - good management - much optionalities and configurations **What do you dislike about Paessler PRTG?** the licences are very expensive. Small businesses couldnt afford it **What problems is Paessler PRTG solving and how is that benefiting you?** network monitoring device monitoring server monitoring ### 21. Damn Good Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Brian Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Paessler PRTG?** You can monitor ANYTHING. The basic monitoring is easy to setup and get working fast. Once you spend some extra time learning, you begin to see the wide range of possibilities. The support forums are fantastic, I can usually find the answer to a question in a few minutes of searching. Additionally, the licensing is designed for the current world... based on sensors, not monitoring stations. Maps are a great method for allowing end users\Management to visualize the current situation. **What do you dislike about Paessler PRTG?** If you haven't used a monitoring solution before, there is a bit of a learning curve. (Well worth the effort) **What problems is Paessler PRTG solving and how is that benefiting you?** PRTG was a major turning point for moving from a Reactive IT to a Proactive IT. The number of issues our external clients see has dramatically dropped over the past year. ### 22. PRTG: A very easier to monitor networks **Rating:** 4.5/5.0 stars **Reviewed by:** Vinay S. | System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2018 **What do you like best about Paessler PRTG?** The best things in PRTG are adding sensors, setting alarms, monitor bandwidth utilization and the most important thing is generating reports. Report is generating correctly (Day/Weekly/Monthly) which I am showing presentation to my Managers which is my favourite and able to win my Managers confidence. **What do you dislike about Paessler PRTG?** As of now, I didn't find any difficulties because my requirement is fulfilled that I have and If I am facing any difficulty then PRTG support team helps me. **What problems is Paessler PRTG solving and how is that benefiting you?** The Latest version of PRTG Dashboard visibility is very clear and easy to monitor the sensors UP/Down status. Lot of features are there to solve with PRTG are to monitor the bandwidth utilization, Network/Server uptime status by using SNMP System Uptime sensor. I would like to say honestly, This PRTG Network Monitor helps me a lot. I am the only person to handle L1/L2/L3 in my company. I have 16 branches which was not easy to monitor the network. Then I started PRTG free monitoring tools, which was feel very easier to monitor networks. I recommended to my manager that I need license version of PRTG Network Monitor. Now, I am using license version. ### 23. The best product for up and running quickly! **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Paessler PRTG?** As the title states, it's easy to get up and running quickly. I got a good network picture in about 15 minutes, and then started whittling things down. It's lightweight and responsive. Very minor network impact and isn't taxing to the host system. The info can be displayed in various coarse ways, each one dramatically different from the previous one, or you can make your own more subtle changes. The dark skin of the web interface makes a dramatic impression on visitors. Web interface is fast! Automated ticketing system and alerts works great. Once you get it tuned, there's 0 false alarms, and you'll get notifications if the alarm clears before you can remediate. **What do you dislike about Paessler PRTG?** Green color of things in threshold needs to be more... green. Like #7CFC00 green. Right now it's kinda #ADFF2F. Maybe a color picker wheel? PRTG ads on the screen are cheap. Licensing for more sensors seems to ramp up quickly = $$$. But I'm a cheapskate and can run my flat little /24 with 100 sensors and have some to spare. **Recommendations to others considering Paessler PRTG:** Do it! It's really easy to do. Fairly intuitive interface, and stellar product support. Most of the time I can fix it myself as CS gets back to me in 24 hrs. or less. I have mine set up "just right" and I really don't mess with it anymore, unless we bring something new online, or I need to troubleshoot something with a battery of sensors deployed like Imperial Probe Droids. **What problems is Paessler PRTG solving and how is that benefiting you?** The ability to monitor far endpoints and the history of network health, which has allowed me to beat up our ISP for crappy service. Also, I can immediately look at switch flows from a central point, without having to remember an old password on an obscure switch. This lets me focus on another ISP issue or drill down to the closet. We have a very good idea of what our network stressors are, and gives us clear metrics for expansion. ### 24. Helpful, Useful And Powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2018 **What do you like best about Paessler PRTG?** It´s an excellent tool, allows to monitor the data network in my company, get reports, access from anywhere with an intuitive and pleasant interface. **What do you dislike about Paessler PRTG?** PRTG manages its own database on the grounds that it is faster and represents less of a burden on the system running the data collector. Although the information is always available for export to various formats, it does not compare to the simple creation of a user with read-only rights in a database. In addition, they have a strong dependence on the Microsoft software house as it only works under the operating system "Microsoft Windows". **Recommendations to others considering Paessler PRTG:** The PRTG Network Monitor has already a large set of sensors, so you wont need to write any line of code. **What problems is Paessler PRTG solving and how is that benefiting you?** TWith this tool we can see the state of the data network so accurately that it has been able to detect faults that without using PRTG could have lasted hours. It provides us with detailed monitoring data and historical reports for all network components, which we use to calculate growth. ### 25. PRTG - Customizeable Monitoring Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2018 **What do you like best about Paessler PRTG?** PRTG is a very dynamic network monitoring solution that allows the administrator to deeply monitor every device on their network. Anything from disk space, to memory, to logs. PRTG allows the administrator to pick and choose what they want to monitor based on their needs, and set it up to send out email/text alerts to their sys admins in order to prevent downtime in their environments. **What do you dislike about Paessler PRTG?** The functionality of PRTG is pretty fantastic. I honestly don't have too many complaints. I suppose the only suggestions that I would make would be to clean up the GUI a little bit, as some views are 'linear', and can blend together. Making a slightly more friendly user interface would really be the only improvement I can see (Atleast for my needs). **Recommendations to others considering Paessler PRTG:** This product is a robust and customizeable tool for network monitoring, and can be configured for just about any environment and solution. **What problems is Paessler PRTG solving and how is that benefiting you?** We use this solution as a network monitor to monitor all of our servers. We maintain a large environment that serves thousands of clients, so maintaining uptime is key. This product allows us to keep an eye on all of our servers, and prevent downtime by being alerted to any potential issues. ### 26. PRTG Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2018 **What do you like best about Paessler PRTG?** Flexibility of monitoring equipment. We are able to group equipment by location and device type. We are also able to give access to certain devices to the local IT departments for their monitoring. **What do you dislike about Paessler PRTG?** Currently being ran from one location to monitor all locations gloablly. Sometimes there are false reports that equipment is down if there is high bandwidth usage over the MPLS but not at the locations. **Recommendations to others considering Paessler PRTG:** Make sure that if you are monitoring multiple locations that you have sufficient bandwidth so that you do not get false reports that locations or equipment is down. **What problems is Paessler PRTG solving and how is that benefiting you?** Checking the uptime of devices such as routers, firewalls, access points, switches, and servers. To help in the troubleshooting of problems if they are netowrk related or machine related. ### 27. Network Monitoring solution on the cheap **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Paessler PRTG?** Cant beat the pricing for what you get. It works as intended **What do you dislike about Paessler PRTG?** Kind of difficult to figure out how to silence alarms and getting into the details of specific objects **What problems is Paessler PRTG solving and how is that benefiting you?** Network and device monitoring and uptime ### 28. Makes you look much smarter then you are **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2018 **What do you like best about Paessler PRTG?** It has absolutely every sensor you could think of, let's you add your own if need be, and the dashboard map looks absolutely great on our large TV in the office. Our users think we're IT gods when they come in to the office and see our PRTG monitor. **What do you dislike about Paessler PRTG?** Creating the maps is a bit clunky but you get the hang of it. **Recommendations to others considering Paessler PRTG:** Seems like it might work best in a Microsoft environment. Unsure how well it would work in a *nix environment. **What problems is Paessler PRTG solving and how is that benefiting you?** The main one would be responsiveness to issues. We immediately see when network links to other buildings are down, services on servers have stopped, pings are high, etc and can deal with issues before users are calling us. ### 29. Excellent software **Rating:** 4.5/5.0 stars **Reviewed by:** Matt B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Paessler PRTG?** he software is very easy to use and stable. It does everything I'd like it to do and more **What do you dislike about Paessler PRTG?** There are ads in the newer versions which I'm not really a fan of, but it doesn't interfere with using the software **What problems is Paessler PRTG solving and how is that benefiting you?** Server, network and application monitoring. We are notified of issues early and can respond quickly. ### 30. Really good and portable network and system monitor **Rating:** 4.5/5.0 stars **Reviewed by:** Román P. | Web Product Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2018 **What do you like best about Paessler PRTG?** The best things I found on PRTG are: the portability and the possibility to monitor almost everything in our systems. **What do you dislike about Paessler PRTG?** Up to now, we have covered every requirement we have. And we don't have any to complain about. **Recommendations to others considering Paessler PRTG:** You can choose PRTG if you are looking for a stable, portable and easy configuration monitor software. It is really easy to configure, and you can choose between use your own server or work in the cloud. When you need to monitor your systems (any kind of system), is mandatory to be always aware of the potential errors or problems. That's the only way to react properly. When you use PRTG you can use the APP (iOS and Android compatible). This APP is really effective, and allow you to keep the track of the operation 24/7. In addition, PRTG use a very generic concept, so you can monitor almost everything. For example, you can build stored procedures and evaluate the behavior of your data. That's really awesome because allows unlimited possibilities. On the other hand, PRTG is no so expensive, and you can work with the free license, which allows up to 100 sensors. **What problems is Paessler PRTG solving and how is that benefiting you?** We can monitor almost everything. We have a very transactional platform, over several countries, and we can monitor every aspect of the operation in each country all the time. The software works with sensors, and these are really generic, what allow to monitor almost every aspect of the operation. ### 31. The best solution for monitoring your network **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2018 **What do you like best about Paessler PRTG?** With this software I can monitor different kind of devices: Microsoft Windows and Linux servers, switches, firewall, UPS, SMS gateway, printers, VMware infrastructures, ecc... it is very stable and it allows to have remote probe for monitoring devices on a remote network without using a VPN. **What do you dislike about Paessler PRTG?** I don’t like that you can install it only on Windows server. **What problems is Paessler PRTG solving and how is that benefiting you?** I can receive in real time notifications about problems on my devices. You can use a mobile APP, integrate the server with a custom SMS gateway and receive allarms also when the e-mail server is down. It is very flexible. ### 32. Good Network Monitor with a lot of Features **Rating:** 4.0/5.0 stars **Reviewed by:** Alex R. | Network Administrator, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** January 01, 2018 **What do you like best about Paessler PRTG?** It is very easy to add new sensors when you add a new device to the network. My favorite feature is the ability to monitor the traffic patterns of any port. You can also set alarms that if your traffic is unusual it will send an email alerting you. **What do you dislike about Paessler PRTG?** There is not much I dislike about the software, it is easy to use for the most part and has a lot of functionality. However, I'm not sure if this is an issue on our end but there are a lot of times that the webpage runs slowly and eventually the server crashes. **Recommendations to others considering Paessler PRTG:** I am not sure how much it costs for this software as it was already implemented when I started working, but I am sure they will provide a free trial. **What problems is Paessler PRTG solving and how is that benefiting you?** We use PRTG to monitor our network of two college campuses. It works wonderfully for this purpose and provides one location to watch both our physical locations. ### 33. PRTG - Excellent Network Monitoring with a generous full featured free version **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Paessler PRTG?** Free version allows you 100 sensors, with all features enabled. Server hardware health and alerting via iLO/DRAC VMWare host health checks and alerting VMWare guest health and alerting (including storage latency and CPU) Mobile app provides charts and status from anywhere Down sensors can be "acknowledged" which lets other techs know the issue is being handled. Predictive metrics determine "this sensor is unusually low for this day of the week" feature has actually turned up several backup failures and switching issues I'd missed because they were working nominally. Round trip email (SMTP send through gmail -> deliver to another server -> POP3 receive) is a lifesaver to tell me Exchange is TRULY working. Reports allow for billing of colocated services **What do you dislike about Paessler PRTG?** Takes time to make the system really smart: - you only get alerts if there's a real outage (sounds like a feature not a bug) - Sensors don't have pre-set thresholds set to warn you of unusual levels. So you have to say "I want to know about storage latency above 50 ms" and things like that which are not outages but still require attention Maps and graphical environment has to be made by hand. It's actually not bad, just takes time. **Recommendations to others considering Paessler PRTG:** Try the 100 sensor version first, then point it to your most critical systems. Learn how to use the MIB builder application and generate the MIBS for your particular hardware. You will be amazed how well this works. **What problems is Paessler PRTG solving and how is that benefiting you?** Network connection down monitoring - I can sleep at night VMWare host health monitoring - I can sleep at night VMWare guest monitoring - I can sleep at night ### 34. PRTG - Fantastic Dashboarding and Monitoring Software on a Budget **Rating:** 5.0/5.0 stars **Reviewed by:** Jason A. T. | Dell KACE Advisory Board Member, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Paessler PRTG?** The extensibility and massive number of systems that PRTG can monitor is fantastic. If it's not natively built in, which I've found few that are not, you can easily import MIBs or write a PowerShell script to pull the data you need. **What do you dislike about Paessler PRTG?** The pricing structure is out of whack. You buy in increments, not packs, and the licenses are based on nodes. You start with 500 nodes monitored, and can double it to 1000 for a fairly affordable cost. If you need 1001 though, you can't just buy another 10 or even 500, you have to upgrade to the 2500 node license at 3x the cost. No other options. This makes PRTG suitable for small installations, but it doesn't scale with a small budget. **Recommendations to others considering Paessler PRTG:** It's a great product for under 1000 items monitored (doesn't take many 48-port switches to get to 1000, so it's really not that much. Over 1000 though, be prepared for sticker shock. **What problems is Paessler PRTG solving and how is that benefiting you?** PRTG provides a quick and easy way to get good system monitoring and custom dashboards in place. We've used it to get some great visibility and notification of when systems go down. It's also a cost effective way to implement dashboarding, and doesn't require significant IT resources to implement, manage, or customize. ### 35. Easy to use, cost effective, and versatility make PRTG the clear choice for our IT monitoring needs **Rating:** 5.0/5.0 stars **Reviewed by:** Jared D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2018 **What do you like best about Paessler PRTG?** PRTG allows our entire team to monitor our mission critical network with ease, regardless of where we physically are located. **What do you dislike about Paessler PRTG?** I don't think there is anything we dislike about PRTG. **Recommendations to others considering Paessler PRTG:** If you're in the market for a network monitoring tool that will allow you to proactively monitor all of your network devices across a geographically dispersed environment with limited staff and time to learn new skills then check out PRTG. **What problems is Paessler PRTG solving and how is that benefiting you?** PRTG is the most cost effective method for monitoring our mission critical databases and network. Major benefits are mobility, value, and flexibility from an implementation perspective. ### 36. One of my prefer monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2018 **What do you like best about Paessler PRTG?** It has a excellent structured network element view. Its join performance data and alerts in a perfect couple. It lets you search in historical data an specific value of your interest, changing in live, 2 days, 30 days and 365 days views. We use additionally maps, where we can set multiple and different sensors configuration including: chatrs, top 10, speedometers, and much more. **What do you dislike about Paessler PRTG?** If you would like to get additional functions in Enterprise Console, redirects you to web console. It neither make any problems **Recommendations to others considering Paessler PRTG:** Its an exellent monitoring tool and I hope you could try it. **What problems is Paessler PRTG solving and how is that benefiting you?** We are able to make deep network fail analysis, comparing traffic behavior during weeks ### 37. Your network - at a glance **Rating:** 4.5/5.0 stars **Reviewed by:** Michael M. | I.T. Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Paessler PRTG?** Netflow and ping sensors are used daily. We monitor the up time of our local servers and at remote locations. A simple look at the screen will tell me if I have a problem. Netflow reports help me track down who's using excessive bandwidth. **What do you dislike about Paessler PRTG?** The client and server update so often. It seems like it's daily, although it probably isn't. A necessary evil, I'm sure. I'd rather have a minor inconvenience than a software package with security holes. **Recommendations to others considering Paessler PRTG:** It has an automated setup which is great. But if you're using the free version with limited probes, you'll run out quickly. Let it run auto setup, then remove the extraneous probes you don't need/want. **What problems is Paessler PRTG solving and how is that benefiting you?** Bandwidth usage tracking. Server uptime status. Networking utilization across our WAN ### 38. Maps are great, monitoring is jut ok. **Rating:** 2.5/5.0 stars **Reviewed by:** Jeff S. | Network Manager, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Paessler PRTG?** If you can get past the high price you have to pay for the privilege to use PRTG, then you can create some wonderful dashboards (which PRTG calls maps) to put up in your NOC. Compared to other programs that do the same type of monitoring, it leaves much to be desired. But, PRTG does have one of the best customizable dashboard systems that I have seen, there are some limiting types of monitoring, but you can't have it all. **What do you dislike about Paessler PRTG?** The price. Your organization needs some deep pockets to maintain ongoing support. To get any sort of meaningful information PRTG falls into the trap of a lot of other systems, you have to spend hundreds of man hours customizing the system to your own needs. **What problems is Paessler PRTG solving and how is that benefiting you?** It is a monitoring tool that we use to monitor servers, network equipment, and other SNMP enabled devices. ### 39. Robust Network Monitoring software **Rating:** 5.0/5.0 stars **Reviewed by:** Brian D. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about Paessler PRTG?** Amount of sensors availability, can monitor anything. Ease of setup and configuration. Allows for remote probes which is great for monitoring multiple locations. **What do you dislike about Paessler PRTG?** Only runs on Windows is the biggest and really only downside. This would be a phenomenal tool if it on Linux. **What problems is Paessler PRTG solving and how is that benefiting you?** Monitor mission critical systems, applications, services and networks. Know about downtime before it affects your users or customers. ### 40. Great Product at a great price **Rating:** 4.5/5.0 stars **Reviewed by:** Brian M. | Network Services Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Paessler PRTG?** Product is licensed at a great price point and is easy to use. Setup is simple and product is ready to use quickly. **What do you dislike about Paessler PRTG?** Would like to see more software probes. A deeper inspection of software would be the best **What problems is Paessler PRTG solving and how is that benefiting you?** Network infrastructure monitoring. Being able to minimize down time for our users is key. ### 41. Powerful monitoring solution that is easy to use and fairly priced **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2018 **What do you like best about Paessler PRTG?** Ease of use - No SQL, no agents Lightweight, runs on a workstation or under powered server Includes a slick mobile app and desktop client **What do you dislike about Paessler PRTG?** Initial auto discovery was a bit overwhelming. Estimating sensor count was confusing at first **Recommendations to others considering Paessler PRTG:** This is a fantastic tool for SMB especially as you can monitor everything in your environment from VMWare,Hyper-V, hardware and applications. **What problems is Paessler PRTG solving and how is that benefiting you?** Network traffic, website availability, services and applications, disk space, memory, printer status, database metrics and Active Directory replication ### 42. Perfect network and server monitor **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Paessler PRTG?** I get notifications when devices go down. I can also monitor network bandwidth. **What do you dislike about Paessler PRTG?** Not much to dislike but wish there was some more sensors geared toward Microsoft Exchange. Also wish they offered a hybrid on-premise and cloud integration. **Recommendations to others considering Paessler PRTG:** Be sure to get plenty of sensors. You can never have enough sensors. **What problems is Paessler PRTG solving and how is that benefiting you?** Able to look for network bottlenecks. ### 43. My thoughts on PRTG **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2018 **What do you like best about Paessler PRTG?** I enjoy getting updates when devices go down via the iOS app. **What do you dislike about Paessler PRTG?** The web interface takes a while to get used to. Especially with the new upgrade. **What problems is Paessler PRTG solving and how is that benefiting you?** Monitoring device up/down status and bandwidth usage. ### 44. Decent solution, not the stellar tool I was looking for **Rating:** 3.5/5.0 stars **Reviewed by:** Bob S. | IT Strategy and Implementation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Paessler PRTG?** Implementation is easy, and the free 100 monitors helps with try-before-buy approach. **What do you dislike about Paessler PRTG?** Very difficult to work with out-of-bounds products. Not intuitive to deal with devices with multiple IPs, or devices with alternating network access paths. (For example, a device that roams from point to point and acquires different IP addresses can't be identified as the same device.) **What problems is Paessler PRTG solving and how is that benefiting you?** Monitoring of small office network infrastructure. ### 45. Great product with lots of sensor types and easy to use. Powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Paessler PRTG?** Large Variety of sensors. Easy to configure. **What do you dislike about Paessler PRTG?** Product auto discovery needs to be more cofigurable on what it finds and adds during the initial install discovery. **Recommendations to others considering Paessler PRTG:** Try it before spending big money on other alternatives. **What problems is Paessler PRTG solving and how is that benefiting you?** Bandwidth monitoring. ### 46. It has been a fantastic monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Purval P. | Database Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2017 **What do you like best about Paessler PRTG?** Instant alert for any abnormality with your owned servers **What do you dislike about Paessler PRTG?** I don't have anything that I dislike about prtg **What problems is Paessler PRTG solving and how is that benefiting you?** IT business. It has been helping out to quickly act on issues. ### 47. Prtg **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Paessler PRTG?** The extreme ease in configuring PRTG to work with the equipment. **What do you dislike about Paessler PRTG?** The limited number of graphs (you can purchase an unlimited version, however). **What problems is Paessler PRTG solving and how is that benefiting you?** PRTG allows us to monitor the bandwidth used in our network. ### 48. Good balance between UI and functionality. **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie I. | Service Desk Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2016 **What do you like best about Paessler PRTG?** Clean, sleek interface Easy to understand from a user perspective Good permission functionality, able to provide 'ringed-fence' logins for external users Tree interface allows settings and permissions to inherit their way down the tree Flexible notification/threshold functionality Lots of monitoring options to deploy Very easy to update, deploy new probes, move and clone sensors Has a 'Library' function that allows you to restructure existing sensors without duplicating them **What do you dislike about Paessler PRTG?** PRTG does not protect itself from its own configuration. If you are creating ping sensors that attempt to ping too often that it can collect the results, it can have repercussions, such as grinding the entire system to a halt. PRTG also has a matrix about how many of certain types of sensors you can create on a probe - however the system doesn't have any kind of tracking for it, so the only real way of telling that the probe is overloaded is that it starts slowing down - and this impacts the data collection. The higher importance of your PRTG installation, you will have to have a keen eyed administrator. Although PRTG is capable of scaling upwards, once you start to manage thousands of sensors, you need to start rigorously planning your probe deployment. The probe limitations may prevent you from logically grouping your sensor groups at a top level. And you won't notice performance problems until your data collection is already being impacted. Our internal users use AD authentication. PRTG has a control that if there are too many failed logins in quick succession, then it delays all logins to protect itself from brute forcing. Unfortunately this does more harm than good when someone's password expires and PRTG is still running on a device somewhere (this happens quite often). You can set a desired availability percentage in your settings, which applies to reports. Unfortunately, it's one setting for your entire environments - we want to monitor different availability levels for different services that we monitor! **Recommendations to others considering Paessler PRTG:** PRTG is great for pretty much any monitoring scenario for any ICT shop. After exploring the market after installing PRTG, we ended up right back with them. **What problems is Paessler PRTG solving and how is that benefiting you?** We use PRTG to monitor major backhaul telecommunication links, over 10,000 devices deployed in over 30 points of presence, and a multi-tenanted virtual environment. PRTG provides us event monitoring, alerting to responsible staff and end users, capacity management and uptime reporting. It is a critical piece of infrastructure that allows us to produce metrics for our OLA's and SLA's. ### 49. Excellent System Monitoring Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2016 **What do you like best about Paessler PRTG?** PRTG makes monitoring, alerting and troubleshooting a snap. When we get complaints of system performance or system unavailable we typically already have notification from PRTG and have started investigating. We no longer have to rely on users to report issues to us. There is an amazing number of sensor types and the development team seems to add new ones on every update. They have added sensors I didn't even know i wanted until they added them. They also give you the ability to customize each sensor to meet your exact needs, want to monitor a website to be sure it is responding? No problem! Want to take it a step further and make sure the content on the page is correct? It can do that too. Does the site require authentication? You can add that to the sensor as well. Alerting can do much more than just notifications as well. They give you the ability to execute programs or scripts when an event gets triggered. Do you have a hosted application that occasionally crashes and the service needs to be restarted? Just write a just alert that executes a script to restart the service, no more logging in at 2am just to get the service running again. Historical reporting is crucial in troubleshooting issues as well. Being able to go back and look at a system's performance overtime has given us the ability to resolve issue and track down resolutions in a fraction of the time it used to take us. **What do you dislike about Paessler PRTG?** One of my only complaints with PRTG is the way they count sensors. Unless you go with the full enterprise licensing you will pay for X number of sensors and sometimes you just don't want to waste one on something but you really want the data from it. SNMP switch monitoring eats up a good number of our sensors because each port requires 1 sensor. We really don't want to waste 96 of our 500 sensors monitoring the user switch stack, but the day we need to know where a ton of traffic is coming from makes it worth it. **Recommendations to others considering Paessler PRTG:** Spend some time playing with each sensor type. Don't be afraid to experiment with them. It is amazing what you can do with some of the sensors. **What problems is Paessler PRTG solving and how is that benefiting you?** We are able to resolve issues before the users even know there is a problem. Most of the time we get calls from users reporting the issue after it is already resolved or just as we are implementing the fix. ### 50. PRTG **Rating:** 4.5/5.0 stars **Reviewed by:** Victor A. | IT Support Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2016 **What do you like best about Paessler PRTG?** Help monitor uptime and failures on network equipment in a Campus Network environment. **What do you dislike about Paessler PRTG?** Hardware (processor and memory) utilization. **What problems is Paessler PRTG solving and how is that benefiting you?** Ease of remote monitoring and device management. ## Paessler PRTG Discussions - [Paessler FAQ](https://www.g2.com/discussions/paessler-faq) - 1 comment, 1 upvote - [Is anyone else stuck juggling old vs new UI, desktop, and mobile because none of them fully cover daily needs?](https://www.g2.com/discussions/is-anyone-else-stuck-juggling-old-vs-new-ui-desktop-and-mobile-because-none-of-them-fully-cover-daily-needs) - 1 comment - [Do others struggle with PRTG’s reporting and dashboards being too technical for managers?](https://www.g2.com/discussions/do-others-struggle-with-prtg-s-reporting-and-dashboards-being-too-technical-for-managers) - 1 comment - [Has anyone else found the learning curve for custom sensors and reports slows real projects?](https://www.g2.com/discussions/has-anyone-else-found-the-learning-curve-for-custom-sensors-and-reports-slows-real-projects) - 1 comment - [How are you handling PRTG’s sensor‑based licensing before it blows up the budget?](https://www.g2.com/discussions/how-are-you-handling-prtg-s-sensor-based-licensing-before-it-blows-up-the-budget) - 1 comment - [View Paessler PRTG pricing details and edition comparison](https://www.g2.com/products/paessler-prtg/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+14%3A30%3A18+-0500&secure%5Bsession_id%5D=10a640b0-fe0d-4d01-ac9c-7ced099deeb0&secure%5Btoken%5D=4ce6a603ec14308a192d45ec4a5d37d07bc2891fc965446e4521205a0f102234&format=llm_user) ## Paessler PRTG Integrations - [AWS Cloud9](https://www.g2.com/products/aws-cloud9/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## Paessler PRTG Features **Functionality** - Monitoring - Alerting - Logging - Response Time - Reporting - Data Visualization **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Visibility ** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Functionality** - Diverse Systems Monitoring - Real-Time Analytics - Observability - AI/ML Integration **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Performance Baseline - Data Visualization - Path Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Monitoring and Management** - Multi-Device Management - Automation - Performance Baseline - Real-Time Monitoring **Monitoring and Management** - Multi-Server Management - Automation - Performance Baseline - Real-Time Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software **Management** - Single Pane of Glass - Dashboards and Visualization - Performance Baselines - Alerting **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Agentic AI - Database Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Hardware Monitoring** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Enterprise Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Paessler PRTG Alternatives - [Checkmk](https://www.g2.com/products/checkmk/reviews) - 4.7/5.0 (294 reviews) - [Zabbix](https://www.g2.com/products/zabbix/reviews) - 4.3/5.0 (206 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews)