# Packetlabs Reviews **Vendor:** Packetlabs Ltd. **Category:** [Application Security Services Providers](https://www.g2.com/categories/application-security-services) **Average Rating:** 4.9/5.0 **Total Reviews:** 25 ## About Packetlabs Most penetration tests stop at automated vulnerability scans and a few exploit attempts. We don't. Packetlabs is CREST-accredited and SOC 2 Type II attested, demonstrating our commitment to security excellence. We deliver impact-first penetration testing that reveals what others miss, no outsourcing, no egos, and zero false positives. Our team goes well beyond industry standards to find the real risks and demonstrate business impact. Ready for more than a VA scan?ยฎ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—–๐—ฎ๐˜๐—ฒ๐—ด๐—ผ๐—ฟ๐—ถ๐—ฒ๐˜€ ๐—œ๐—ป๐—ฐ๐—น๐˜‚๐—ฑ๐—ฒ: Penetration Testing (Infrastructure Penetration Testing; Cloud Penetration Testing; Attack Surface Penetration Testing; IoT Penetration Testing), Application Penetration Testing (Web App Penetration Testing; API Penetration Testing; Mobile Penetration Testing; AI/LLM Penetration Testing; Thick Client Penetration Testing), Adversary Simulation (Red Teaming; Purple Teaming; Social Engineering; Assumed Breach Penetration Testing); and Security Assessments (Cyber Maturity Assessments; OT Cybersecurity Assessments; Benchmark Audits; and Dark Web Assessments.) ## Packetlabs Reviews ### 1. Exceptional Pentesting with Expert Insight **Rating:** 5.0/5.0 stars **Reviewed by:** Reg C. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Packetlabs?** I used Packetlabs for pen testing services, and the team provided a comprehensive report explaining vulnerabilities and clear remediation paths. They also organized a call with the team that completed the assessment on our network, which was very informative. I found the methodology thorough and well-structured, focusing on realistic attack scenarios and actual risks, not just automated findings. The technical expertise of Packetlabs is evident. The quality and practicality of the engagement stood out to me. From the initial sales calls to the hand-off for implementation and follow-up, everything was top-notch. I appreciate the work the team provided and consider Packetlabs my first step for anything cybersecurity-related. I definitely recommend their services. **What do you dislike about Packetlabs?** n/a **What problems is Packetlabs solving and how is that benefiting you?** I use Packetlabs for pen-testing, helping us find and close unknown security gaps effectively. ### 2. Professional, collaborative, and highly effective engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Packetlabs?** Highly professional and efficient team, delivering actionable results that stood out compared to other providers we have worked with. **What do you dislike about Packetlabs?** Nothing significant. There was a minor scoping clarification early on, which the team handled very well. They were flexible, responsive, and adapted quickly to ensure the engagement delivered exactly what we needed. **What problems is Packetlabs solving and how is that benefiting you?** Packetlabs conducted a comprehensive penetration test for our environment. Communication before, during, and after the engagement was excellent, and the team consistently demonstrated strong expertise and a deep understanding of our context. The final report was clear and actionable, and it helped us confidently refine and validate our security priorities. ### 3. Smooth Project Delivery with the Highly Professional PacketLabs Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Packetlabs?** Working with the PacketLabs team was smooth from the start to the finish of the project. Our questions were answered promptly and with clear, detailed explanations. Every team member we worked with was highly knowledgeable and professional. Overall, it was a truly excellent team to partner with. **What do you dislike about Packetlabs?** I havenโ€™t experienced any downsides. They were great overall, and Iโ€™m very satisfied with the experience. **Recommendations to others considering Packetlabs:** They are **What problems is Packetlabs solving and how is that benefiting you?** PacketLabs was contracted to perform a penetration test of our infrastructure and applications. ### 4. Friendly, detail-oriented team **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea K. | Director of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Packetlabs?** Every person we interacted with on the team, was kind, patient, and informative. The PacketLabs genuinely seemed interested in our product/application and helping us ensure that our application is as secure as it can be for our own customers. Isaac was very helpful reviewing his findings with us and discussing our remediation efforts in detail before we completed them ahead of our re-test. Getting the re-test completed was easy, Julia got us scheduled for a re-test as soon as we were ready and everyone on the team has communicated with us clearly and in a timely manner. **What do you dislike about Packetlabs?** We had no issues with anything PacketLabs did. **Recommendations to others considering Packetlabs:** If you're looking for high-quality penetration testing, PacketLabs could be the provider for you. They very clearly outline what they will be testing, how they test it and who will be testing it (and why they are qualified to test it) before you've even signed up. I didn't find that level of transparency and detail in any of the other vendors I looked at. The customer support of the whole team shows the same level of attention to detail and effort as the SOW and scoping documents. Everyone responds in a timely fashion and with great attention to your questions and concerns. **What problems is Packetlabs solving and how is that benefiting you?** We had PacketLabs run our latest Penetration Testing and we were very impressed with their transparency, skill and customer support. ### 5. 3 Years of Excellence working with Packetlabs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Packetlabs?** Simple communication and ease of the partnership. They get you a dedicated team to work with and adapt to your needs as a business. They were always quick to keep me updated and also were quick for doing a recheck after our remediation. **What do you dislike about Packetlabs?** I honestly don't have anything here to state. It was a pleasure working with the Packetlabs team. **What problems is Packetlabs solving and how is that benefiting you?** Packetlabs started in the area of helping us with our general security posture to make sure we were following best practices as an organization but as we grew, they became more involved. We recently completed a penetration test against both our application and cloud environment. I couldn't be happier with their professionalism and the quality of their work. ### 6. Excellent Service Provided **Rating:** 5.0/5.0 stars **Reviewed by:** Andy D. | Consultant-Information Systems Security, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Packetlabs?** Their availability to work around deadlines and schedules and ad-hoc requests **What do you dislike about Packetlabs?** There is nothing I can think of right now, there service has been exceptional. **Recommendations to others considering Packetlabs:** Weโ€™ve been working with Packetlabs for over a year now, and they have consistently proven to be an exceptional partner in our cybersecurity efforts. Their technical expertise is top-notch, and the quality of their penetration testing services has exceeded our expectations. One of the standout qualities of Packetlabs is their timeliness. They deliver detailed, actionable reports promptly, ensuring that our team can begin remediation without delay. Each report is thorough, highlighting vulnerabilities with clear explanations and providing well-structured remediation advice. This guidance has been invaluable in helping us improve our security posture quickly and efficiently. In addition to scheduled assessments, Packetlabs has been highly responsive to our ad-hoc requests. Whether itโ€™s a quick question or an urgent review of a new system, they are always available to assist. Their team is flexible, approachable, and quick to understand our unique needs, which makes them a reliable and trusted partner in our security operations. Overall, we highly recommend Packetlabs to any organization looking for a professional, responsive, and highly skilled pentesting team. Their commitment to delivering timely, actionable insights and ongoing support has greatly enhanced our cybersecurity initiatives. **What problems is Packetlabs solving and how is that benefiting you?** They provide Pentesting Services to a multitude of Web application for my Company ### 7. True manual penetration testing **Rating:** 5.0/5.0 stars **Reviewed by:** Derrick I. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Packetlabs?** They do real manual penetration testing of a web application. **What do you dislike about Packetlabs?** It is more expensive than lower end options. **Recommendations to others considering Packetlabs:** If you are looking for a true manual penetration test to provide strong security insights, Packetlabs is a great option. **What problems is Packetlabs solving and how is that benefiting you?** Securing our web application. ### 8. PacketLabs Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Packetlabs?** I really like their services and ease of use **What do you dislike about Packetlabs?** can be cubersome to get the required help **Recommendations to others considering Packetlabs:** Hire more people and quality service guys **What problems is Packetlabs solving and how is that benefiting you?** Penetration testing,DevSecops ### 9. Reviewing Packetlabs **Rating:** 5.0/5.0 stars **Reviewed by:** Jason H. | Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Packetlabs?** The staff we've dealt with have been polite and helpful on every project we've had with them. Their results are also well reported and easy to follow. **What do you dislike about Packetlabs?** Nothing to criticize so far, they've been great. **Recommendations to others considering Packetlabs:** Highly recommended for their services; we trust them with our security needs. **What problems is Packetlabs solving and how is that benefiting you?** We contract Packetlabs for their penetration testing services for various apps. ### 10. Overall, a very positive experience - would strongly recommend PacketLabs' services **Rating:** 5.0/5.0 stars **Reviewed by:** Barry D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Packetlabs?** As per above.. From both a technical standpoint, as well as the overall end-to-end project management side, the PacketLabs Team are extremely professional and our overall experience has been highly satisfactory. Itโ€™s clear that PacketLabs places a lot of emphasis on assembling its team with highly capable individuals. Also, the service offerings have been maturing over the years. The PacketLabs Team provides high quality deliverables, on schedule, at very reasonable costs. The Team takes the time to walk through technical findings / output and is always available to field queries and facilitate additional requests at short notice. **What do you dislike about Packetlabs?** N/A - the overall experience was highly satisfactory. **What problems is Packetlabs solving and how is that benefiting you?** Weโ€™ve had a very positive experience working with the team at PacketLabs, who we have partnered with to conduct different attack & penetration testing exercises over the past number of years. From both a technical standpoint, as well as the overall end-to-end project management side, the PacketLabs Team are extremely professional and our overall experience has been highly satisfactory. Itโ€™s clear that PacketLabs places a lot of emphasis on assembling its team with highly capable individuals. Also, the service offerings have been maturing over the years. The PacketLabs Team provides high quality deliverables, on schedule, at very reasonable costs. The Team takes the time to walk through technical findings / output and is always available to field queries and facilitate additional requests at short notice. Overall, I would strongly recommend PacketLabs to others looking for similar services. Huge thanks to Chris, Brett, Julia and Denis for your work throughout the latest exercise - very much looking forward to continuing our valued partnership with PacketLabs going forward. ### 11. Product and Network Pentesting **Rating:** 5.0/5.0 stars **Reviewed by:** Mark A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Packetlabs?** They are communicative, thorough and generally pleasant to work with. Their professionalism and dedication to quality output puts them shoulder to shoulder with the competition. **What do you dislike about Packetlabs?** I'd like to add something here for balance but honestly - there have been no negative interactions at all in the 6 months we've been working together. **Recommendations to others considering Packetlabs:** If you're considering using one of the big three for pentesting - do yourself a favor, and get a comparative quote from PL. They will provide you with a deep dive of everything they will cover, and everyone that will be working on your project before they even start. Their processes and reporting are solid - you will not be disappointed. **What problems is Packetlabs solving and how is that benefiting you?** We pentest all of our products and systems regularly, rotating vendors each time to ensure a broad perspective on findings. The diligence and quality of the work that PacketLabs have provided has given us renewed confidence in the security resilience of our products. ### 12. Packetlabs Review **Rating:** 5.0/5.0 stars **Reviewed by:** Sohaib S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Packetlabs?** They have the right staff with the right skills to be able to deliver the job. Their Project Management team has been professional enough to meet timelines, and have communication that helps with execution. **What do you dislike about Packetlabs?** I wasn't able to find anything that I can write negatively about Packetlabs. I was going to write that they did not have a Customer Success Manager, but that's been resolved, and the reason I am writing this review is because I've been nudged by the CSM to write a review :) **Recommendations to others considering Packetlabs:** I think you should defined your scope in advance, and hammer down the program before bringing them on; this will allow both parties to engage seamlessly. **What problems is Packetlabs solving and how is that benefiting you?** Packetlabs has been able to professionally and seamlessly identify key security vulnerabilities in our environment; our experience with them has been fanstastic, they have been accommodative and been able to deliver on time. ### 13. Excellent penetration testing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Derek S. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Packetlabs?** The service was straightforward to set up. After a short scoping document, the Packetlabs team sat down with my team and walked us through the process. With just some minor effort on our part, we are able to get some fantastic insights into our own environment. **What do you dislike about Packetlabs?** No major downsides when using Packetlabs. It is advisable that some testing be done after hours, to minimize any unintended disruptions. But that something to be considered for any test of this nature. **Recommendations to others considering Packetlabs:** Our experience was great. Highly recommend including Packetlabs when considering vendors for conducting penetration testing. They were very qualified and easy to work with. **What problems is Packetlabs solving and how is that benefiting you?** At our organization, we had not done any penetration testing in some time. After refreshing and updating much of our infrastructure, it was time to conduct a test and see how we were doing. ### 14. Quick, efficient, helpful, and professional. **Rating:** 4.5/5.0 stars **Reviewed by:** Erlis F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Packetlabs?** They are professional throughout, very collaborative and responsive to requests and needs, and the work is always thorough. **What do you dislike about Packetlabs?** In the two times we have used them, there are no downsides that I can think of. **What problems is Packetlabs solving and how is that benefiting you?** Packetlabs has conducted thorough penetration tests of our software platform, ensuring the safety of our clients' data. ### 15. An Excellent Experience from start to finish! **Rating:** 5.0/5.0 stars **Reviewed by:** Charlene S. | H, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **Describe the project or task Packetlabs helped with:** The proposal was both thorough and transparent; we had a clear understanding of what would be tested and the credentials of the testers, re-assuring us that working with PacketLabs was value-add. The initiative started on time and the testers were professional and communicated well with our technology team. The result report was easy to follow and insightful, with recommendations on risk exposure and remediation. We would definitely recommend working with PacketLabs. **What do you like best about Packetlabs?** Very clear and thorough proposal with a final report that was easy to comprehend and remediate. **What do you dislike about Packetlabs?** Nothing. We were very pleased with our experience. **What problems is Packetlabs solving and how is that benefiting you?** We chose PacketLabs with our Penetration Testing and Vulnerability assessment leading into our SOC 2 audit. ### 16. A pleasantly surprised client **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **Describe the project or task Packetlabs helped with:** We are a small fintech company with only five employees. We all have our unique areas of expertise, and there is minimal skill overlap. In that regard, no one in our team has any experiencce with system/network security or intrussion prevention and that is why we hired Packetlabs. **What do you like best about Packetlabs?** From the first phone call to the tech interview and progress updates, they have demonstrated a complete understanding of our needs, are very proactive and responsive, and have clear communication. They have made me feel safe in delegating this sensitive aspect of our business. I know I'm in good hands! **What do you dislike about Packetlabs?** So far, I do not have any dislikes or suggestions. **Recommendations to others considering Packetlabs:** NA **What problems is Packetlabs solving and how is that benefiting you?** We are getting a detailed analysis of the security of our systems and applications. I hope to learn what's working and what needs changing to have a more secure environment. ### 17. These guys know their stuff! **Rating:** 5.0/5.0 stars **Reviewed by:** Ian W. | Security Sales Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **Describe the project or task Packetlabs helped with:** Packetlabs have assisted me on a few projects involving Infrastructure and Web Application tests - they've become my go-to team for anything Pentesting. **What do you like best about Packetlabs?** The team at Packetlabs are a professional team, who not only have an in-depth understanding of the concept of Offensive-Security, but also have a vast amount of experience across multiple sectors and industries - which provides us with confidence in their ability to scope, quote, and deliver on any project we need their assistance with. **What do you dislike about Packetlabs?** They're based in Canada, while we're based in Australia. **What problems is Packetlabs solving and how is that benefiting you?** Since engaging Packetlabs, we've been confident in our ability to bid for Pentest engagements no matter the scenorio, environment or requirement - they've made the whole process of scoping, quoting, and delivering (on time and on budget) seamless). ### 18. Excellent attention to detail, very accessible team **Rating:** 5.0/5.0 stars **Reviewed by:** Adam B. | V.P. Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2021 **Describe the project or task Packetlabs helped with:** We hired Packetlabs to help us meet our Penetration testing goals. **What do you like best about Packetlabs?** Packetlabs was quick to respond to our initial inquiry. We were given a full rundown of what our engagement would look like right from the first sales call. The sales staff was knowledgeable and able to answer all of our questions on the spot. During the test the engineer assigned to our case would notify us of any high-priority findings with detailed explanations of the risks right away. They were also quickly responsive to our emails during the test. After the test was complete we received a comprehensive report with reproduction steps and risk levels. **What do you dislike about Packetlabs?** So far nothing has come to mind that I have disliked about our engagement. **What problems is Packetlabs solving and how is that benefiting you?** Packetlabs has helped us meet our penetration testing goals as a company. As a result, we have a report that is easily sharable with our clients to prove that we take our security posture seriously. ### 19. Quick and thorough penetration test by an expert team of certified professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce C. | Information Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2021 **Describe the project or task Packetlabs helped with:** Packetlabs was contracted to perform a penetration test of an in-house developed service hosted in the cloud, and our on premise infrastructure and systems. **What do you like best about Packetlabs?** The service provided an extensive report, highlighting supporting evidence of all vulnerabilities, and non conformance to security best practices. The report provided by Packetlabs provides an aggregated summary of your security rating for various categories against other clients. Their team provided excellent communication throughout the entire process and was flexible with their timing. The test and subsequent report were provided within a week of project kick off. Packetlabs followed up immediately after the test results to ensure that we were satisified with their service and if they could assist with any clarification of the items identified for improvement. **What do you dislike about Packetlabs?** We were unable to identify any areas within the service provided that we disliked or that we could recommend for improvement. **Recommendations to others considering Packetlabs:** When comparing different providers for security assessment, it's important to review credentials and certifications of the team that will be involved with your assessment. Packetlabs was very transparent with their team's level of experience and credentials. Prior to discovering Packetlabs we had attempted to reach out to other potential providers and often didn't receive a quick response or didn't receive a response at all. **What problems is Packetlabs solving and how is that benefiting you?** We are currently engaged with a partner to obtain a SOC2 Type 1 report, and we are very focused on ensuring that our data and systems are protected. The penetration test has identified several opportunities for improvement that we are now diligently working on to remediate, which will help to provide our customers with a greater sense of trust and security. ### 20. I Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver T. | Security Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2021 **Describe the project or task Packetlabs helped with:** Packetlabs helped us in evaluating our internal applications and servers, and provided a customer service that has been above and beyond my expectations. They provided a very thorough report that gave us the ability to have a very detailed view of our systems in a clear an consise manner. They also provided good recommendations. They are very customer oriented, and each employees that we talked to has been more than helpfull, and very knowledgable. Definetly will be a returning customer. **What do you like best about Packetlabs?** -They have a very personalized approach that perfectly met our needs. It is one of the main reason we've chose Packetlabs. -Packetlabs provided a good plan before, and executed everything within the establish timeframe. -They also pointed out some positive feedback which was very welcomed by our team. **What do you dislike about Packetlabs?** Nothing comes to mind. Everything was executed perfectly. **Recommendations to others considering Packetlabs:** I would recommend packetlab to any organization. They are very flexible in providing you an very adapted service. Very tailored to our specific needs. **What problems is Packetlabs solving and how is that benefiting you?** The lack of a clear image of our application infrastructure, in terms of infosec. The benefits are that we are now able to provide an external assessmenet to our executives in order to be able to maintain a continous improvevent of our infrastructure. ### 21. Excellent experience working with the Packetlabs team for our organization's penetration testing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2021 **Describe the project or task Packetlabs helped with:** After shopping for a new provider, we engaged Packetlabs to perform penetration testing against our evaluation application. **What do you like best about Packetlabs?** The PacketLabs team was very professional and helpful throughout the process, and they provided excellent value for the service. We will continue/expand the use of Packetlabs for all our assements needs. **What do you dislike about Packetlabs?** We did not encounter any issues that would make us think unfavorably about the service or the interactions with the team members. They are always very informative about the process and answered our questions promptly. **Recommendations to others considering Packetlabs:** Our experience with Packetlabs was very positive. They offer excellent service, communicated clearly with us throughout the process, and were very accomodating regarding our timelines. We highly recommend Packetlabs. **What problems is Packetlabs solving and how is that benefiting you?** Packetlabs is helping us to assess the security of our forward-facing evaluation application(s). This process helps us mature our environment, maintain trust with our clients, meet data protection requirements, and ultimately contribute to the continuity of our business. ### 22. Great value **Rating:** 5.0/5.0 stars **Reviewed by:** Marius S. | Manager Network and Infrastructure, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2021 **Describe the project or task Packetlabs helped with:** PEN Testing **What do you like best about Packetlabs?** The testing approach and knowledge sharing **What do you dislike about Packetlabs?** There are no elements of their services what I disliked **What problems is Packetlabs solving and how is that benefiting you?** Improve information security readiness through risks identification and mitigation. ### 23. Fantastic penetration testing, communication, and reporting. **Rating:** 5.0/5.0 stars **Reviewed by:** Koosha S. | Software Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2021 **Describe the project or task Packetlabs helped with:** Packetlabs performed a penetration test on our web platform that included multiple backend environments and a frontend portal in a very timely manner. Their testers are very communicative and friendly. The final report was thorough, detailed, and outlined great reproduction and remediation strategies that greatly helped our technical team. **What do you like best about Packetlabs?** Communication The report quality is amazing and included very detailed reproduction and remediation strategies. **What do you dislike about Packetlabs?** Nothing comes to mind. Their staff accommodated us in every way. **What problems is Packetlabs solving and how is that benefiting you?** Our web platform required heavy penetration testing to validate our security measures. We had shortcomings and PacketLabs pointed them out and helped us to add security measures that are functional and highly effective. ### 24. Very thorough tests and always kept updated as to what was happening and when. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2021 **Describe the project or task Packetlabs helped with:** Packetlabs did an Objective-based Penetration test. **What do you like best about Packetlabs?** I liked the thorough reporting that I got back. **What do you dislike about Packetlabs?** Not much to dislike. I think once we got started and ironed out all communication channels is was smooth sailing. **Recommendations to others considering Packetlabs:** It's a great company that was willing to work with us to get the best results. **What problems is Packetlabs solving and how is that benefiting you?** We are making sure that we can plug away at any gaps that we have in Cyber Security and strengthen our infrastructure. ### 25. Solid testing methodologies. Real world actionable reports provided. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2021 **Describe the project or task Packetlabs helped with:** Annual penetration testing **What do you like best about Packetlabs?** Small firm, personal touch, able to stay up to date with latest pen testing technologies, didn't provide C-level regurgitated jargon filled reports. (We'd worked with the bigger firms in the past) **What do you dislike about Packetlabs?** Communication about their activities on our network could have been more proactive. **Recommendations to others considering Packetlabs:** If you're in the market for pen-testing services, it's worth checking them out. **What problems is Packetlabs solving and how is that benefiting you?** Packetlabs' tesm provided several findings that and suggested solutions which we've since implemented to lessen our overall attack vector. ## Packetlabs Discussions - [What is Packetlabs used for?](https://www.g2.com/discussions/what-is-packetlabs-used-for) - [View Packetlabs pricing details and edition comparison](https://www.g2.com/products/packetlabs-ltd-packetlabs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+03%3A38%3A05+-0500&secure%5Bsession_id%5D=4b78cd30-9604-4634-8ffd-5e3169696b8e&secure%5Btoken%5D=bcea716c023180c3c29dc110024f1bdd590c62b9de378c5a0abdd141503eb134&format=llm_user) ## Packetlabs Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Agentic AI - Penetration Testing** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning - Natural Language Interaction **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Packetlabs Alternatives - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) - 4.8/5.0 (131 reviews) - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews) - [Johanson Group](https://www.g2.com/products/johanson-group/reviews) - 4.9/5.0 (104 reviews)