We have a lot of inbound packages and we are 5 users in our team. Even if all of us are scanning packages at once from our accounts, it doesn't slow down and maintains logs of all the packages on the dashboard. Package management has never been easier. Review collected by and hosted on G2.com.
I wish we could use the app without having to connect to internet Review collected by and hosted on G2.com.
I’ve been using the software for almost a year now, and my experience with package management has been much better. Our team used to log everything manually, such as writing down recipient names, typing addresses, and verifying accuracy. Now we don’t have to worry about these boring tasks anymore because the app does all of that for us. Review collected by and hosted on G2.com.
Nothing to dislike. App delivers a great experience with delivery management for our staff and our clients. Review collected by and hosted on G2.com.
PackageX is an extemely user-friendly application and the best thing is, that we can use it with any type of device, be it android or an iPhone. It is a must have for any reception that receives mail or packages. Review collected by and hosted on G2.com.
I dont have any issues with the app or the dashboard. There are so many features in the app that handles all the scenarios. Review collected by and hosted on G2.com.
Easy to use and train others to use, love being able to track all the mail for our small university Review collected by and hosted on G2.com.
We have yet to find a downside, the product works Review collected by and hosted on G2.com.
I enjoy the control that PackageX Mailroom gives me over the item management. I can easily modify the email that is going to be sent to the recipients after I scan the package label and it also allows me to send reminders to the recipients who have not picked up their packages. I had no idea that mail management can be this fun. Review collected by and hosted on G2.com.
Some days when we get more than usual packages, fixing the scan issues one by one takes a lot of time. I wish there could be an easy way around it. Other than this, I am completely satisfied with the product. It has made my job easy and fun. Review collected by and hosted on G2.com.
The Mailroom app has a lot of features and is very easy to use. It made my life easier at the mailroom. I was able to deploy the app within a few hours. Review collected by and hosted on G2.com.
Awesome experience so far!!!!!!!!....... Review collected by and hosted on G2.com.
This product has really made my life easy. As I receive tons of packages everyday & initially I had to sort them manually using an excel & inform the recipients via individual email. Along with sending them manual reminders to pick their packages up as they often forget to do so. With Mailroom by PackageX all I have to do is scan the packages & notify the recipients in one click. Review collected by and hosted on G2.com.
Not exactly dislike but at times there is an issue with the data sync-up which I assume is okay. Since such stuff happens in the digital world. Review collected by and hosted on G2.com.
I appreciate the courtesy of the staff and the professionalism, punctuality in the delivery, and handling of the daily operations. I being the office administrator, had previously worked with quite a few service providers, but none of which had such a great user experience and professionalism. I wish them luck and see them progressing leaps in the upcoming future. Review collected by and hosted on G2.com.
We did not face any such issue which we can complain about or dislike about the service plus liaising with them is very easy which for me is always a plus point when dealing with a service provider. Review collected by and hosted on G2.com.
I love the efficiency of the app in detecting the labels. Even the smallest details are captured. This enriches our recipient's experience. Since we have started using Mailroom by PackageX, we have gained lots of happy customers. Review collected by and hosted on G2.com.
Some features available on the Mailroom web dashboard should also be available on the mobile app. Review collected by and hosted on G2.com.
My building used to use building link and it was always a hassle when receiving my packages. The staff always had trouble finding items or would say that items had not been delivered. Now that my building uses packagex I love getting the picture so I know what has been delivered and I no longer worry about missing packages. Review collected by and hosted on G2.com.
I haven't experienced anything I do not like about PackageX. Since my building switched myself and fellow tenants have found getting packages to be more stress free. Review collected by and hosted on G2.com.