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PackageX Reviews - Page 9

PackageX Suite Overview

What is PackageX?

PackageX is an enterprise logistics platform that automates data entry and manual processes across receiving, inventory, assets, and fulfillment. Designed for buildings, warehouses, and retail stores, our AI-powered scanning and flexible bolt-on apps seamlessly integrate into existing systems, enhancing workforce productivity, facility efficiency, and real-time visibility. What We Offer Our platform consists of powerful applications and APIs tailored to modern logistics operations: PX-Building – Automate package receiving, storage, and last-yard delivery at buildings and campuses. PX-Warehouse – Streamline inbound receiving, inventory tracking, and fulfillment in warehouses and distribution centers. PX-Store – Optimize store fulfillment, pick-up/drop-off (PUDO), returns management, and omnichannel logistics. PX-AI Scanner – Enable instant barcode, QR code, and OCR-based label scanning for any logistics operation. APIs & SDKs – Build custom logistics apps with our AI-powered scanning APIs and Vision SDK for seamless integration. Who Benefits from PackageX? Our solutions cater to a wide range of industries, including: 🏢 Buildings & Campuses – Residential and commercial real estate, co-working spaces, corporate offices, hotels, universities, and entertainment venues. 🏭 Warehousing & Distribution – Freight forwarding, 3PLs, manufacturing, and transportation. 🛒 Retail & eCommerce – Omnichannel retailers, stores with BOPIS/PUDO operations, and fulfillment centers. 📦 Technology Platforms – Building management systems (BMS/PMS), WMS, OMS, ERPs, and logistics software providers. Why Choose PackageX? ✔ Save Time – AI-powered workflows accelerate logistics operations up to 60x faster than manual processing. ✔ Do More with Less – Boost workforce efficiency by 3x with automation. ✔ End-to-End Visibility – Maintain a digital chain of custody with every scan and transaction. ✔ Reduce Errors & Losses – Minimize misplacements, eliminate human errors, and enhance delivery precision. ✔ Customizable & Scalable – Use our APIs and SDKs to build tailored logistics solutions that fit your unique needs. Modernize Your Logistics Operations Today With PackageX, businesses can move more packages and ship less software. Experience the future of logistics automation with AI-powered scanning, intelligent workflows, and seamless system integrations.

Included with this Suite
PackageX Details
Languages Supported
English
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Seller Details
Year Founded
2018
HQ Location
New York
Twitter
@packagexio
149 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
Description

PackageX is an enterprise logistics platform that automates data entry and manual processes across receiving, inventory, assets, and fulfillment. Designed for buildings, warehouses, and retail stores, our AI-powered scanning and flexible bolt-on apps seamlessly integrate into existing systems, enhancing workforce productivity, facility efficiency, and real-time visibility.

What We Offer
Our platform consists of powerful applications and APIs tailored to modern logistics operations:

PX-Building
📦 Automate package receiving, storage, and last-yard delivery at buildings and campuses.

PX-Warehouse
🏭 Streamline inbound receiving, inventory tracking, and fulfillment in warehouses and distribution centers.

PX-Store
🛒 Optimize store fulfillment, pick-up/drop-off (PUDO), returns management, and omnichannel logistics.

PX-AI Scanner
🔍 Enable instant barcode, QR code, and OCR-based label scanning for any logistics operation.

APIs & SDKs
🔧 Build custom logistics apps with our AI-powered scanning APIs and Vision SDK for seamless integration.

Who Benefits from PackageX?
Our solutions cater to a wide range of industries, including:

🏢 Buildings & Campuses – Residential and commercial real estate, co-working spaces, corporate offices, hotels, universities, and entertainment venues.

🏭 Warehousing & Distribution – Freight forwarding, 3PLs, manufacturing, and transportation.

🛒 Retail & eCommerce – Omnichannel retailers, stores with BOPIS/PUDO operations, and fulfillment centers.

📦 Technology Platforms – Building management systems (BMS/PMS), WMS, OMS, ERPs, and logistics software providers.

Why Choose PackageX?
✔ Save Time – AI-powered workflows accelerate logistics operations up to 60x faster than manual processing.

✔ Do More with Less – Boost workforce efficiency by 3x with automation.

✔ End-to-End Visibility – Maintain a digital chain of custody with every scan and transaction.

✔ Reduce Errors & Losses – Minimize misplacements, eliminate human errors, and enhance delivery precision.

✔ Customizable & Scalable – Use our APIs and SDKs to build tailored logistics solutions that fit your unique needs.

Modernize Your Logistics Operations Today With PackageX, businesses can move more packages and ship less software.Experience the future of logistics automation with AI-powered scanning, intelligent workflows, and seamless system integrations.


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112 PackageX Reviews

4.9 out of 5
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112 PackageX Reviews
4.9 out of 5
112 PackageX Reviews
4.9 out of 5

Overall Review Sentiment for PackageXQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Food Production
UF
Enterprise(> 1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

We have a lot of inbound packages and we are 5 users in our team. Even if all of us are scanning packages at once from our accounts, it doesn't slow down and maintains logs of all the packages on the dashboard. Package management has never been easier. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

I wish we could use the app without having to connect to internet Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

Our mailroom was totally manual before PackageX. It was hard for us to keep a record of the incoming packages. We were not able to notify the recipients previously due the huge influx of packages. But now with PackageX, we can notify our recipients and maintain excellent logs without any manual effort. In addition to that, we are totally satisfied with the security of the platform and we never lose any packages. These features makes PackageX Mailroom a perfect fit for our needs. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We're always working to improve our customers' experience by continuously adding new features to the app. Stay tuned for our latest app update.

BR
Operations Manager
Small-Business(50 or fewer emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

I’ve been using the software for almost a year now, and my experience with package management has been much better. Our team used to log everything manually, such as writing down recipient names, typing addresses, and verifying accuracy. Now we don’t have to worry about these boring tasks anymore because the app does all of that for us. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

Nothing to dislike. App delivers a great experience with delivery management for our staff and our clients. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

Package scanning & delivery of notifications. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. Stay tuned for our latest app update.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

PackageX is an extemely user-friendly application and the best thing is, that we can use it with any type of device, be it android or an iPhone. It is a must have for any reception that receives mail or packages. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

I dont have any issues with the app or the dashboard. There are so many features in the app that handles all the scenarios. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

We use PackageX Mailroom for our reception in a hotel having hundreds of tenants and staff. Previously, we had a team just for delivering the packages to the recipients but it was a hassle since sometimes the recipients are not available. With Mailroom, we have inverted the system enabling self service pickups. We can now utilize that team in other more important tasks that need manual intervention. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app.

Stay tuned for our latest app update.

Melanie B.
MB
Mailroom Supervisor
Enterprise(> 1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Building Logistics?

Easy to use and train others to use, love being able to track all the mail for our small university Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

We have yet to find a downside, the product works Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

Being able to track all incoming Mail for a university saves us so much time Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We're always working hard to improve the app. Stay tuned for our latest app update.

Verified User in Banking
AB
Enterprise(> 1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

I enjoy the control that PackageX Mailroom gives me over the item management. I can easily modify the email that is going to be sent to the recipients after I scan the package label and it also allows me to send reminders to the recipients who have not picked up their packages. I had no idea that mail management can be this fun. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

Some days when we get more than usual packages, fixing the scan issues one by one takes a lot of time. I wish there could be an easy way around it. Other than this, I am completely satisfied with the product. It has made my job easy and fun. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

Previously, we had no system for package handling. Me and my team had to maintain a register in which all the details of the packages and the recipients to which they belong were entered. Honestly, it was too long of a process and made me feel like we live in the twentieth century. I am really happy that our management made the decision to go for PackageX Mailroom. I can now just scan all the package labels and the app does the rest. I don't even have to worry about record keeping. App does that for me in the dashboard. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

1. Thank you for your valuable feedback and we apologies for the slight inconvenience. However, rest assured that we are continuously working towards improving our product. Stay tuned for our latest app update.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

The Mailroom app has a lot of features and is very easy to use. It made my life easier at the mailroom. I was able to deploy the app within a few hours. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

Awesome experience so far!!!!!!!!....... Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

Our main problem was managing the package infux. Mailroom is not only simple and easy to use but is also very easy to deploy. I was expecting at least a few weeks but I was able to initiate operations within a few hours. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We're always working hard to improve the app. Stay tuned for our latest app update.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

This product has really made my life easy. As I receive tons of packages everyday & initially I had to sort them manually using an excel & inform the recipients via individual email. Along with sending them manual reminders to pick their packages up as they often forget to do so. With Mailroom by PackageX all I have to do is scan the packages & notify the recipients in one click. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

Not exactly dislike but at times there is an issue with the data sync-up which I assume is okay. Since such stuff happens in the digital world. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

As mentioned before, we use to carry out the mailroom operations manually which was time confusing & tedious. With Mailroom by PackageX we are able to manage the operations efficiently and smoothly. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We're always working hard to improve the app. Stay tuned for our latest app update.

Verified User in Management Consulting
EM
Enterprise(> 1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Building Logistics?

I appreciate the courtesy of the staff and the professionalism, punctuality in the delivery, and handling of the daily operations. I being the office administrator, had previously worked with quite a few service providers, but none of which had such a great user experience and professionalism. I wish them luck and see them progressing leaps in the upcoming future. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

We did not face any such issue which we can complain about or dislike about the service plus liaising with them is very easy which for me is always a plus point when dealing with a service provider. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

We have not faced any issues till now Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We're always working hard to improve the app. Stay tuned for our latest app update.

Verified User in Logistics and Supply Chain
UL
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

I love the efficiency of the app in detecting the labels. Even the smallest details are captured. This enriches our recipient's experience. Since we have started using Mailroom by PackageX, we have gained lots of happy customers. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

Some features available on the Mailroom web dashboard should also be available on the mobile app. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

We used to call our customers whenever we received a package. It was fine when we used to receive fewer packages. But since COVID19, our tenants find it more convenient to order online and we receive a lot of packages every month. PackageX has helped us automate our mailroom and saved us from all the manual effort. I love the product and am eager for new features. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We're always working hard to improve the app.

Stay tuned for our latest app update.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

My building used to use building link and it was always a hassle when receiving my packages. The staff always had trouble finding items or would say that items had not been delivered. Now that my building uses packagex I love getting the picture so I know what has been delivered and I no longer worry about missing packages. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

I haven't experienced anything I do not like about PackageX. Since my building switched myself and fellow tenants have found getting packages to be more stress free. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

PackageX minimizes the amount of lost packages and also cuts down time in finding a package. I also no longer question what is being delivered because the picture lets me know before I receive the package. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you so much for your feedback. Stay tuned for our latest app update.