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PackageX Suite Overview

What is PackageX?

PackageX is an enterprise logistics platform that automates data entry and manual processes across receiving, inventory, assets, and fulfillment. Designed for buildings, warehouses, and retail stores, our AI-powered scanning and flexible bolt-on apps seamlessly integrate into existing systems, enhancing workforce productivity, facility efficiency, and real-time visibility. What We Offer Our platform consists of powerful applications and APIs tailored to modern logistics operations: PX-Building – Automate package receiving, storage, and last-yard delivery at buildings and campuses. PX-Warehouse – Streamline inbound receiving, inventory tracking, and fulfillment in warehouses and distribution centers. PX-Store – Optimize store fulfillment, pick-up/drop-off (PUDO), returns management, and omnichannel logistics. PX-AI Scanner – Enable instant barcode, QR code, and OCR-based label scanning for any logistics operation. APIs & SDKs – Build custom logistics apps with our AI-powered scanning APIs and Vision SDK for seamless integration. Who Benefits from PackageX? Our solutions cater to a wide range of industries, including: 🏢 Buildings & Campuses – Residential and commercial real estate, co-working spaces, corporate offices, hotels, universities, and entertainment venues. 🏭 Warehousing & Distribution – Freight forwarding, 3PLs, manufacturing, and transportation. 🛒 Retail & eCommerce – Omnichannel retailers, stores with BOPIS/PUDO operations, and fulfillment centers. 📦 Technology Platforms – Building management systems (BMS/PMS), WMS, OMS, ERPs, and logistics software providers. Why Choose PackageX? ✔ Save Time – AI-powered workflows accelerate logistics operations up to 60x faster than manual processing. ✔ Do More with Less – Boost workforce efficiency by 3x with automation. ✔ End-to-End Visibility – Maintain a digital chain of custody with every scan and transaction. ✔ Reduce Errors & Losses – Minimize misplacements, eliminate human errors, and enhance delivery precision. ✔ Customizable & Scalable – Use our APIs and SDKs to build tailored logistics solutions that fit your unique needs. Modernize Your Logistics Operations Today With PackageX, businesses can move more packages and ship less software. Experience the future of logistics automation with AI-powered scanning, intelligent workflows, and seamless system integrations.

Included with this Suite
PackageX Details
Languages Supported
English
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Seller Details
Year Founded
2018
HQ Location
New York
Twitter
@packagexio
149 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
Description

PackageX is an enterprise logistics platform that automates data entry and manual processes across receiving, inventory, assets, and fulfillment. Designed for buildings, warehouses, and retail stores, our AI-powered scanning and flexible bolt-on apps seamlessly integrate into existing systems, enhancing workforce productivity, facility efficiency, and real-time visibility.

What We Offer
Our platform consists of powerful applications and APIs tailored to modern logistics operations:

PX-Building
📦 Automate package receiving, storage, and last-yard delivery at buildings and campuses.

PX-Warehouse
🏭 Streamline inbound receiving, inventory tracking, and fulfillment in warehouses and distribution centers.

PX-Store
🛒 Optimize store fulfillment, pick-up/drop-off (PUDO), returns management, and omnichannel logistics.

PX-AI Scanner
🔍 Enable instant barcode, QR code, and OCR-based label scanning for any logistics operation.

APIs & SDKs
🔧 Build custom logistics apps with our AI-powered scanning APIs and Vision SDK for seamless integration.

Who Benefits from PackageX?
Our solutions cater to a wide range of industries, including:

🏢 Buildings & Campuses – Residential and commercial real estate, co-working spaces, corporate offices, hotels, universities, and entertainment venues.

🏭 Warehousing & Distribution – Freight forwarding, 3PLs, manufacturing, and transportation.

🛒 Retail & eCommerce – Omnichannel retailers, stores with BOPIS/PUDO operations, and fulfillment centers.

📦 Technology Platforms – Building management systems (BMS/PMS), WMS, OMS, ERPs, and logistics software providers.

Why Choose PackageX?
✔ Save Time – AI-powered workflows accelerate logistics operations up to 60x faster than manual processing.

✔ Do More with Less – Boost workforce efficiency by 3x with automation.

✔ End-to-End Visibility – Maintain a digital chain of custody with every scan and transaction.

✔ Reduce Errors & Losses – Minimize misplacements, eliminate human errors, and enhance delivery precision.

✔ Customizable & Scalable – Use our APIs and SDKs to build tailored logistics solutions that fit your unique needs.

Modernize Your Logistics Operations Today With PackageX, businesses can move more packages and ship less software.Experience the future of logistics automation with AI-powered scanning, intelligent workflows, and seamless system integrations.


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112 PackageX Reviews

4.9 out of 5
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112 PackageX Reviews
4.9 out of 5
112 PackageX Reviews
4.9 out of 5

Overall Review Sentiment for PackageXQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ankit M.
AM
Sales And Service Specialist
Mid-Market(51-1000 emp.)
Product Reviewed: PackageX Ship
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PackageX Ship?

I like package x ship app and software very easy to understand and using, technical team very good and helpful Review collected by and hosted on G2.com.

What do you dislike about PackageX Ship?

Sometimes due to service slow down but not many many Review collected by and hosted on G2.com.

What problems is PackageX Ship solving and how is that benefiting you?

We facing problem for shipping in different countries package x shipping solving our problem Review collected by and hosted on G2.com.

RJ
Quality Assurance Analyst
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

The app is a great innovative solution for package handling no matter where you are, you do not need to worry about your packages. Also, the app is pretty straightforward and doesn't require much effort to understand. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

Not really as the mailroom experience has only improved over time and has always left us wonderstruck with its amazing new features. Review collected by and hosted on G2.com.

Recommendations to others considering Building Logistics:

A very simple yet intelligent solution for everyday package handling. If you are looking for the most efficient solution, consider PackageX Receive as your savior Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

The app has managed to reduce human effort from minimal to almost none. Previously, with the legacy system, the mailroom user had to inform each recipient via email, now the app does the job. As soon as you scan the package and opt to notify, it automatically sends the email to the recipients informing them about their packages, that too with the complete package details. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app.

Verified User in Logistics and Supply Chain
AL
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Building Logistics?

My experience with PackageX has been wonderful so far! Everything works as it should and receiving large volumes of packages does not instill a sense of fear in me anymore.

The best part about this system is that I can send out notifications via SMS and Whatsapp as well.

Their Customer Support team is always ready to help and responds almost immediately whenever I have any questions.

I love PackageX! Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

There is nothing to dislike. Everything works perfectly and even when I run into any problems, I have confidence that the team at PackageX will help me fix them. Review collected by and hosted on G2.com.

Recommendations to others considering Building Logistics:

Make sure you know the scale of your inbound deliveries before deciding on a plan. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

We receive a very large volume of packages every week. Previously, we had to catalogue them manually, now all package info is populated automatically on their website and my members receive immediate notifications about their packages, so I don't feel the need to chase after them. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app.

TA
Admin Mailroom Operations
Small-Business(50 or fewer emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

I love the fact that you can just go to their website. Choose a plan and sign-up to get started without any human intervention and their support is one of the best with prompt replies. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

On rare occasions, I received complaints from our employees that they do not receive notification alerts. Later with the PackageX team, we figured out they were being dropped in their spam folders instead. This is something, PackageX must address and look into to make sure our employees don't miss out on any notification. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

We receive many packages, emails, and letters every day for our employees. PackageX helped our staff to get rid of manual data entry and now our staff only have to take pictures/scans of the items they receive and the software takes care of the rest. Amazing automation I must say. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

We were a company that had real issues with packages being lost and some also were left unaccounted for. We started looking for a solution on package tracking on the internet and came across PackageX. Their sales team set us up with a free trial account that lasted 2 weeks during which we were very pleasantly pleased by how the product met our needs. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

Truly nothing much to dislike about this software at the moment - the world of IT is moving at a breakneck pace and I am just glad I was able to get our own systems inline with it. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

We had a tonne of packages that were being lost and had our employees really giving us a hard time. Now they're always keeping track of their packages due to the notification email features along with this signature feature that allows us to maintain a log of proofs for pickup. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app.

Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

I can notify package recipients easily and quickly, there is also functionality to send reminder notifications. The notifications also contain rich information and members at my location can request further actions on their mail - just great! Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

There is no downside, everything just works as I want it to work. Review collected by and hosted on G2.com.

Recommendations to others considering Building Logistics:

Decide on your locations inbound mail volume and select a plan accordingly - they offer different plans which apply to different requirements and the sales team are great when it comes down to the nitty gritty of contract details for custom plans. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

We receive a lot of mail at our facility and with PackageX processing them is no longer a headache, we just have to scan it using our mobile phone and every information gets populated on their desktop website as well so that we can keep track of all the deliveries that have been made to our location. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback and we apologies that you have to enter tracking number. However, rest assured that we are continuously working towards improving our product. Stay tuned for our latest app update.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

The best thing about PackageX Receive is that we no longer need to create a manual entry for every package that is delivered at our office. The app does all the work for us including keeping a log of package tracking numbers, carriers, departments, and so much more! Very highly recommended for managers who need analytical views for all deliveries. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

It's hard to find something to dislike about the app. Everything works smoothly and how it is supposed to. Review collected by and hosted on G2.com.

Recommendations to others considering Building Logistics:

I would say go over the plans first since PackageX offers multiple plans catered to different operational needs. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

It allows us to keep a track of all deliveries that we have received at our office space. My mailroom staff is ecstatic because packages no longer linger for long in the mailroom and check-out times for packages have improved. The employees are also happy that they are notified every time a package arrives for them. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app.

Mughees			 A.
MA
Engineering Manager II
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Building Logistics?

The agility of the app's main feature to snap and detect the package owner will always be the best thing to love about this app, especially in a place where the frequency of the incoming packages is high. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

So there is nothing to dislike, but with the updates in technology, I look forward to how more PackageX - Mailroom can optimise. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

The biggest problem we solve over is the foot traffic coming in through the reception/mailroom. The other most significant problem was package handling i.e., for packages to not get disappeared in the midst of a mountain of packages and to retrieve them asap once the owner reaches the front desk. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We're always working hard to improve the app.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

PackageX receive is a very innovative package management solution that makes it easy to run our mailroom operations with just a few clicks of a button. The customer support team for the product is also very responsive if help is required Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

PackageX receive is working very well right now and there is nothing I dislike about it thus far Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

PackageX receive has made it easy to keep track of all incoming packages and employees don't have to go back and forth trying to figure out if they have any packages waiting for them or deal with misplaced packages. It's a big life saver! Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app.

Verified User in Medical Practice
AM
Mid-Market(51-1000 emp.)
Product Reviewed: Building Logistics
More Options
Validated Reviewer
Review source: Organic
What do you like best about Building Logistics?

First of all, it's a smart application. Just scan the package and the app will automatically indicate the recipient. Secondly, me being an admin, I have many controls which makes it very easier for me to monitor and manage our mailroom operations. Review collected by and hosted on G2.com.

What do you dislike about Building Logistics?

Recently, one of our mailroom supervisors left so I asked another user to get his account deactivated which he couldn't from his account and I had to do it myself. Having said that, I think a user with manager-level access should be able to deactivate another user with the same access if need be. Review collected by and hosted on G2.com.

What problems is Building Logistics solving and how is that benefiting you?

Well, we receive so many packages daily. It requires a lot of human effort to ensure they are delivered timely, don't get lost and maintain a record. With PackageX all of this becomes easily managable. Review collected by and hosted on G2.com.

Response from Hifza Sahibzada of Building Logistics

Thank you for your valuable feedback. We are always working to improve our customers' experience by continuously adding new features to the app. Stay tuned for our latest app update.