Video Reviews
3,460 Outreach Reviews
Overall Review Sentiment for Outreach
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Sequences are great. It helps with making sure the prospects are not forgotten and get multiple touches. Review collected by and hosted on G2.com.
There is not a lot. A few very minute changes, but nothing substantial Review collected by and hosted on G2.com.
Outreach is a great platform that integrates with many other useful tools for a sales organization. It allows for automatic email/call sequences to occur and it is very easy to use platform. I love the simplicity and navigation tools to set up sequences and call steps to properly contact customers and potential customers. I love the notifications as well. This allows me to see who has clicked, replied, and opened the emails to have "warmer" leads than initially expected too. Overall a great tool for a sales organization to have! Review collected by and hosted on G2.com.
There are not many things I dislike about Outreach. One thing I could mention would be the large amount of homepage buttons that can get overwhelming, but once a user has some experience, they can use those features to their advantage. This could include the snippets, templates, and reports tab. However, they are very easy to use and understand once trained. Review collected by and hosted on G2.com.

The workflow can be customized to fit a variety of different outreach styles. Review collected by and hosted on G2.com.
It tends to freeze up often and disrupt the flow of the end user's day. Often needing to be hard refreshed before resuming activities and even needing to restart hardware to get it going again. Review collected by and hosted on G2.com.

simple, easy to use, amazing customer support Review collected by and hosted on G2.com.
when new reps come and go often sometimes a new account is already in sequence and it's tough to manage Review collected by and hosted on G2.com.
the snippets and email variables function. There should be more comprehensive documentation on the variables so you can make your own custom ones Review collected by and hosted on G2.com.
inability to change colour scheme / theme Review collected by and hosted on G2.com.