OutboundEngine Pros and Cons

I love the look and connect of the emails sent out. Right on for my clients. I also liked being able to create customizable campaigns and received help with set up as needed. Review collected by and hosted on G2.com.

It's a little expensive for what you get, but my clients seemed to really be enjoying the information provided. Review collected by and hosted on G2.com.

I'm not the best at remembering to send stay in touch with past clients. I get distracted! Outbound Engine takes that task of my 'to-do" list by sending out timely and informative emails and social media posts. They also alert me when past buyers and sellers read my emails and social media posts so that I can contact them and start a conversation. It helps me stay top-of-mind with my client base without me spending hours writing and refining content. My only gripe (and this is so minor!) is that when I have a conference call scheduled, if I'm on the phone and can't answer their call, I'm done for that month! There are no second chances! LOL! It was totally my fault and I'm certainly not the only call they have to make so I've learned to respect their time and make sure I'm available when they call. The calls are scheduled over a month in advance so it really isn't a problem. I just have to make sure I'm ready. Their communication really is excellent though. I've used other platforms where I signed up and didn't hear from them again after the initial installation. OE really keeps my in the loop. I've been very pleased with their product!~ Review collected by and hosted on G2.com.

As I said above, I wish I had a little bit of wiggle room on the conference calls. If I have one scheduled at 8:30 am and I can't get off the phone until 8:33, I wish they'd call me back maybe once to see if I'm off the phone. There are some phone calls that I have to take in order to provide quality service to my clients and I hate to ignore calls because they might run into my OE time. It's a minor gripe but one I've run into. Review collected by and hosted on G2.com.

It's incredibly easy to remain in contact with my customer base. They get a bi-monthly email with relevant articles and I can place two articles of my own. Not only that but the times I've needed help there was someone readily available to walk me through the process. Review collected by and hosted on G2.com.

I would like a share button which would allow my customers to send an article to a friend. Similar to what Zillow has where you can forward a link and the person receiving it shows that their friend sent them something. This would help me spread my name and hopefully expand my email pool and create more opportunities for sales. Review collected by and hosted on G2.com.

Keeps me in front of my clients and customers! Review collected by and hosted on G2.com.

Nothing! I love everything about Outbound Engine! Review collected by and hosted on G2.com.

Nothing Special about it. The sales people are good. They make you think that you are getting something worth your while, but it’s not. Review collected by and hosted on G2.com.

Outbound Engine is nothing special for the price. Literally anyone can do what they do. They will send out emails and post on your Facebook 2 times a month. I was not happy with the service, but they said that I was committed for a year. They could not show a contract where I signed up for a year and I was not told that I was locked in for a year. I think it’s weird that they would make someone pay for something that they were not happy with. If your product was good, you would Not have to force and trick people into paying.

The customer service is terrible. I have called and emailed and have not got a response back from someone that can Help. They said the first available person would call and that was 3 days ago. Save your money! Not a good investment. Review collected by and hosted on G2.com.

Outbound Engine has taken the complexity out of marketing and allowed me to focus on my clients. The content they publish resonates with my audience, and I have nothing but positive things to say about my experience so far. Review collected by and hosted on G2.com.

The service is not cheap, but like anything - you pay for what you get. Review collected by and hosted on G2.com.

OutboundEngine is very user-friendly, it was easy to implement and has been really straighforward to use so far. The content is great and I've gotten a lot of positive feedback from clients. The program basically does all my advertising for me and takes a lot off my workload! Review collected by and hosted on G2.com.

The pricing is high for a small business, startup, or partnership. Review collected by and hosted on G2.com.

The Facebook content is unique and the email blasts that go out aren't generic like other programs'. It also helped me stay in touch with my social media platforms a lot more. Review collected by and hosted on G2.com.

We don't have a use for all of the services, so the price was high for what we were getting. Review collected by and hosted on G2.com.

This software has helped me effectively manage clients and client outreach, and I've been able to provide educational, informative content with very little effort on my end. Review collected by and hosted on G2.com.

What I've seen so far looks great! Although my ideal price would be lower Review collected by and hosted on G2.com.

The customer service is excellent, and all of our questions were answered in a timely manner. It was easy to stay in touch with clients and with everyone on our email lists, even though they were quite extensive, and outboundengine's information was very professional. Review collected by and hosted on G2.com.

It is expensive, and more customization options would be ideal. Otherwise great! Review collected by and hosted on G2.com.