OutboundEngine Reviews & Product Details - Page 4

Informational, educational, and relevant content is created customized for our clients. They find it easy to read and we've gotten a lot of positive feedback. It saves the marketers a lot of time regarding content creation, and the content is interesting so it sparks more communication between our clients and their account managers. Very grateful to OutboundEngine, it has been a life saver and has helped us satisfy our clients without putting more work on our marketing team. Review collected by and hosted on G2.com.

The cost is high when you look at it at face value. However, when you compare it to the cost of hiring a content writer or hiring more marketing staff, it is much less significant. Review collected by and hosted on G2.com.

OutboundEngine's customer service is outstanding. I feel like every time I've run into a specific issue, my concerns have been addressed in a timely manner. It was easy to get ahold of my account manager, and all communication I've had with OutboundEngine has been super professional. I really appreciate what this company has done for me and my business.

Additionally, the content that they put out is top tier. It's engaging, informative, and I've never had any issues with errors or timing. They send out content in a timely manner and clients are eager to receive it, it's not spammy or generalized. Review collected by and hosted on G2.com.

It would be a great thing to have a weekly call to make sure the consumer understands how each platform works and how to utilize all the tools you have to offer. Review collected by and hosted on G2.com.

Outbound Engine has relieved me of some marketing and campaigning stress. We're able to ease the amount of workload that the marketing team has, and we can trust OutboundEngine to create quality content and do consistent work. They are extremely professional and send out material that I find is helpful and interesting to my clients and future clients! Thank you, Outbound Engine! Review collected by and hosted on G2.com.

It's a bit expensive for small businesses, but i think it's worth it in the grand scheme of things. I wish we could customize a bit more too. Review collected by and hosted on G2.com.

The service is average, but I have never received an order from the emails. Review collected by and hosted on G2.com.

This company has given me the run around for months after I tried to cancel the account. They simply will not do it. Its been a huge waste of time and energy trying to get someone to reply to my emails because they will not allow me to cancel over the phone. I'm fed up. Review collected by and hosted on G2.com.

OutboundEngine, in comparison to other similar companies, has excellent and dedicated customer service. You can tell that the team wants clients to succeed, and they are extremely responsive. Because of this, the software was so easy to set up and use, and I and my customers seem happy with it so far. Review collected by and hosted on G2.com.

Nothing! I've had an excellent experience with them. Review collected by and hosted on G2.com.

The salesperson and client management person. But save yourself a nightmare because the dream they sell is not reality, and if you try to cancel they will run your card again before you have a chance to even call your credit card company- that is called fraud. Review collected by and hosted on G2.com.

Everything else. Poor content, and worse yet, when I tried to cancel they ran my card for the second time that week despite me being on a monthly billing cycle, just to hedge their bet in case I cancelled my card. The person who called me during this time was incredibly rude over the phone, and tried to shove how good the service was down my throat. The content was horribly written and began contacting clients before I had a chance to even get to know the system. Review collected by and hosted on G2.com.

The customer service is outstanding. My account manager took her time to make sure all my questions and concerns were addressed and then followed up with me later in the day on another issue. I like the content provided, it's not only relevant to clients but is educational as well! I have referred some colleagues to this company. Review collected by and hosted on G2.com.

I'd like to be able to customize the content a little more (fonts, appearance, etc.) Review collected by and hosted on G2.com.

The best thing is the automated, and hands-off email campaigns. I also like the referral campaigns (the visa card ones). The app is easy to use as well. Great for LOs that don't have a CRM or database. Review collected by and hosted on G2.com.

1. Having to manually upload contacts so they get on the email blasts. 2. The social media add-on is an absolute rip off. Do not do it as they have no idea how to make a successful campaign. Waste of money. 3. You have no direct line to your account manager. 4. No integration with HubSpot or Salesforce to auto-add contacts (I was lied to when I signed up). 5. the posts to social media are not engaging or relevant. and the biggest issue is resolution to my suggestions and complaints (and their promises not kept) with no action to resolve. Review collected by and hosted on G2.com.

This software saves a lot of time; even though it's pricey, it would cost a lot more to staff a marketing team. It's user-friendly and has been seamless so far. Review collected by and hosted on G2.com.

I'd like if it were more customizable rather than block packages. Review collected by and hosted on G2.com.

The fact that I can reach out at any given time and have help with what I need or just have something tweaked a little bit is amazing. I don't ever have to worry about lack of communication. I appreciate that very much since some other marketing platforms that I have been on get your money and never follow through with anything. Review collected by and hosted on G2.com.

Honestly I have not found anything that I dislike about OutboundEngine! Review collected by and hosted on G2.com.