Dr. Akshay M.
DM
Dr. Akshay M.
Annotator
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Effortlessly Captures and Summarizes Meeting Discussions"
5/5
What do you like best about Otter.ai?

I use Otter.ai as my AI assistant for attending meetings. I love that it stays in the meeting as a participant, listens to all the conversations, and afterwards gives me a summary outline, which includes what to do and what not to do, along with the action items of the meeting. It's really helpful that I can ask it questions related to my job or what was discussed in the meeting. Having this assistant helps me because the human mind can lose track of a few things here and there, but Otter.ai helps keep everything organized. It's especially great that it can automatically drop emails based on what was discussed in the meeting, and I can also go back to check what was discussed last month. One of the best things about Otter.ai is that it summarizes the meeting and provides action items to work on, allowing me to focus more on my performance and involvement during the meeting since I don't have to worry about taking notes. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

I don't like how Otterbot tries to attend meetings because it should be seamless and join with me silently without notifying others. In my team, we've been criticized for auto joining, and it's looked down upon. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Effortless Meeting Notes and Follow-Ups"
4/5
What do you like best about Otter.ai?

I really like Otter.ai's interface and the simplicity of its use. It's very easy to use, and I don't have to do much to utilize the technology. Its integrations with my GoToMeeting and teams is great. I have daily meetings with my team and use otterai to enhance our monthly performance as a team. Not only is it a great tool, but the pricing is great and makes it a no-brainer to use. Also, their support team has been great helping with onbroading and anything I need. I think their AI technology is one of the best. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

At this time OtterAI has been an amazing tool, that has helped my teams monthly performance and made all my meetings more meaningful because of the notes I get once they are done. So, I really don't have any dislikes at this time. Maybe, the fact that original when our meetings were done it sent out a blast email to my whole team without me knowing that was going to happen. So I shut that off Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Speaker Tagging for Hybrid Meetings—No AI Attendee Needed"
5/5
What do you like best about Otter.ai?

I like that I can record meetings where multiple participants are in a conference room and others are remote and it still tags each voice correctly. With other solutions, it's based on each video/audio feed. This means if there are 3 people in-person in a conference room, it counts this all as one person. With otter, I can just put my phone on the table with the app open and it labels everyone correctly in the transcript. I don't even have to have my computer with me or be logged into the meeting. Also there's not a AI attendee to the meeting, which feels intrusive sometimes. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

It's expensive compared other options, but I think it's 100% worth it. Review collected by and hosted on G2.com.

EB
Erica B.
Manager, Reputation + Influence
Small-Business (50 or fewer emp.)
"Time-Saving Transcription Tool with Excellent Features"
3.5/5
What do you like best about Otter.ai?

I use Otter.ai for recording and transcribing conversations, and it saves me time from manually transcribing interviews. I like that it makes it easy to record and transcribe conversations, and it also provides a nice summary of what was discussed. I like the ability to easily pull quotes from the conversations. These features make it easy to take notes and capture key takeaways, and it is a huge time-saver. The initial setup was very easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

The only thing I dislike is that with the free version, conversations are limited to 30 minutes. There is also a limited storage capacity in the free version. Review collected by and hosted on G2.com.

HA
Haleama A.
Professor of Public Health Nutrition
Enterprise (> 1000 emp.)
"Accurate Real-Time Transcription and Automated Summaries That Boost Meeting Productivity"
4.5/5
What do you like best about Otter.ai?

I like Otter.ai’s accurate real-time transcription and automated meeting summaries. It helps me capture key points, decisions, and action items without taking extensive notes, making meetings more focused, organized, and productive. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

The transcription accuracy can decrease when speakers have different accents, speak quickly, or talk over one another. It may also misinterpret technical or specialized terminology, requiring manual review and correction. Review collected by and hosted on G2.com.

Aniket V.
AV
Aniket V.
Senior Business Development Manager
Small-Business (50 or fewer emp.)
"Otter.ai Makes Meeting Notes Effortless with Real-Time Transcription"
4.5/5
What do you like best about Otter.ai?

We’ve had a great experience using Otter.ai for meeting notes and team collaboration. It automatically transcribes meetings in real time, which has saved our team a lot of manual effort and ensured that important discussion points are never missed. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

transcription accuracy drops when there is background noise, overlapping conversations, or strong accents, which means the notes still require some manual editing. Review collected by and hosted on G2.com.

JV
Justin V.
Technical Recruiter
Mid-Market (51-1000 emp.)
"Saves time with automatic notes"
4.5/5
What do you like best about Otter.ai?

What I like best about Otter.ai is how accurately it transcribes meetings in real time. It saves me a lot of time by automatically creating notes and summaries, so I can focus on the conversation instead of writing everything down. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

What I don’t like is that it sometimes misses or misinterprets words, especially with accents or background noise. Also, some useful features are only available in the paid version. Review collected by and hosted on G2.com.

Will R.
WR
Will R.
Investor
Small-Business (50 or fewer emp.)
"Great note taking assistant at the doctors office!"
4.5/5
What do you like best about Otter.ai?

It’s usually very good at transcribing the conversation but some technical terms give it difficulty. I use it in a medical context when I go to doctors appointments so it would be nice if it could somehow figure out context and maybe it would make it easier to figure out what the technical terms are that are used (that it sometimes misses). Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

Sometimes it misses words and when you ask it questions about the chat it doesn’t seem as astute as other AI models. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Enterprise (> 1000 emp.)
"Accurate Real-Time Transcription with Seamless Zoom and Teams Integration"
4.5/5
What do you like best about Otter.ai?

Real-time transcription accuracy is great. It captures meetings and conversations with very few errors, even across different accents and dialects. The searchable transcript feature is also excellent and makes it easy to quickly find specific discussions. Integration with Zoom and Teams is seamless. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

What I dislike is that the free tier is quite limited in terms of transcription minutes. The accuracy can also drop when there’s background noise, and technical terms often get misinterpreted, so I end up having to manually edit the transcript. Review collected by and hosted on G2.com.

Faaz K.
FK
Faaz K.
Talent Acquisition Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Revolutionized Note-Taking with Accurate Real-Time Transcripts"
4.5/5
What do you like best about Otter.ai?

I use Otter.ai to maintain interview scripts and it helps me capture real-time scripts and recordings for making notes. I really appreciate the accurate real-time transcription, which lets me capture everything accurately so I don't miss important details and can stay focused on the conversation. Otter.ai saves me time on note-taking. It was also very easy and quick to sign up, and I was ready to use it within minutes. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

Occasional inaccuracies in noisy environments. Review collected by and hosted on G2.com.