--- title: osapiens Reviews meta_title: 'osapiens Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 245 reviews by the users' company size, role or industry to find out how osapiens works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 245 scale: '5' date_modified: '2026-07-16' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # osapiens Reviews **Vendor:** osapiens **Category:** [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 245 ## About osapiens osapiens develops software that empowers companies to drive sustainable growth across their entire value chain. The osapiens HUB, a multi-tenant hyperscaler platform designed to enable cross-company collaboration and AI-automation, combines over 25 solutions in two categories: Transparency solutions enable companies to report on financial and non-financial data, manage supply chains, mitigate risk of all kinds (including cyber-risks and trade- and geo-political risks), and ensure compliance with product, reporting and supply chain regulations. Efficiency solutions enable AI-driven supplier collaboration, maintenance, service, and distribution processes to improve operational performance and strengthen competitiveness. osapiens was founded in 2018. Headquartered in Mannheim, Germany, with offices across Europe and the United States, the company works with an international team of over 550 employees. It supports more than 2,500 customers worldwide, from SMEs to global enterprises across industries. Learn more about the osapiens HUB: https://osapiens.com Follow us on LinkedIn: https://www.linkedin.com/company/osapiens ## osapiens Pros & Cons **What users like:** - Users value the **ease of use** of Osapiens, making data management and collaboration simple and efficient. (24 reviews) - Users commend the **excellent customer support** of Osapiens, appreciating quick responses and effective resolutions to inquiries. (21 reviews) - Users value the **intuitive data integration** of Osapiens, enhancing collaboration and efficiency across various tools and teams. (15 reviews) - Users value the **implementation ease** of Osapiens, enjoying quick onboarding and intuitive data management across platforms. (14 reviews) - Users value the **ease of use** in Osapiens, appreciating its simple data transfer and collaboration capabilities. (9 reviews) - Innovation (9 reviews) - Easy Setup (7 reviews) - User Interface (7 reviews) - Customer Satisfaction (6 reviews) - Document Management (6 reviews) **What users dislike:** - Users express concerns over **limited functionality** , noting inconvenience and basic features in handling complex scenarios. (13 reviews) - Users face a **steep learning curve** due to self-guided onboarding and complex software updates without clear guidance. (5 reviews) - Users find the **missing functionality** limits efficiency, especially when handling complex supplier situations and integrations. (5 reviews) - Users find the **complexity** of creating questionnaires and workflows cumbersome, affecting their overall experience with osapiens. (4 reviews) - Users find the **missing features** in osapiens limiting, hindering potential improvements and necessary functionalities. (4 reviews) - Lack of Clarity (3 reviews) - Limited Features (3 reviews) - Mission Accessibility (3 reviews) - Users face challenges due to the lack of a **report submission interface** for the BAFA report, complicating their experience. (3 reviews) - Users experience **slow performance** with long loading times and occasional software freezes, impacting user efficiency. (3 reviews) ## osapiens Reviews ### 1. A Powerful Compliance Hub with Great Onboarding and a True Changemaker Community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** I love that it is a hub. Available in many languages and for many regulations. Mostly I love the supplier intelligence and product compliance manager. Especially in the light of EmpCo regulation, this tool helps to verify our claims. Great onboarding, love the osapiens academy and their on demand courses as well as the rich amount of onsite and online events. osapiens is really creating a community of changemakers **What do you dislike about osapiens?** Not so much. Actually we are happy with it. **What problems is osapiens solving and how is that benefiting you?** It helps automate supply chain tracking and risk analysis, and it also provides a solid basis for supporting our claims in light of EmpCo regulation. ### 2. Excellent Service with Fast Response and Professional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tasos M. | Import manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about osapiens?** Very good service, fast responce, very good support and professionals **What do you dislike about osapiens?** Nothing dislike. Everything was excellent **What problems is osapiens solving and how is that benefiting you?** Technical problems and answer all the questions that we have ### 3. Great Events with Up-to-Date, Sector-Specific Insights and Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** They cover a lot of recent topics and regulations and provide sector-specific knowledge. They enables networking and knowledge exchange with like-minded people. Also, the process and customer service is very good. **What do you dislike about osapiens?** During the events (like the SoS.26) it would be nice to have a QR code to people's LinkedIn account on the name tag. **What problems is osapiens solving and how is that benefiting you?** They help staying and becoming compliant with different regulations. There are also a lot of events about new regulations that enable valuable knowledge exchange. **Official Response from Luisa Feile:** > Five stars for the events, that's fantastic to hear, especially the networking and sector-specific insights at something like SoS.26. Love the LinkedIn QR code idea for name tags. Simple, practical, and genuinely useful feedback for planning future events. Thanks for such a lovely review! ### 4. All-in-one solution that covers multiple areas **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about osapiens?** An all-in-one solution that covers multiple areas. **What do you dislike about osapiens?** The AI-generated content in the CSRD module still has room for improvement. **What problems is osapiens solving and how is that benefiting you?** Collaboration with other colleagues in the organization is significantly simplified. Even complex issues can be documented well and comprehensibly. **Official Response from Luisa Feile:** > Really appreciate you taking the time to review us! The all-in-one setup clearly hits the mark for you, and it's great that documenting complex issues across teams has gotten so much easier. On the CSRD AI content: point taken, there's still work to do there. Thanks again! ### 5. Flexible tool with broad solutions, but ERP integration could be clearer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about osapiens?** It is a very flexible Tool that provides many Solutions for different Problems **What do you dislike about osapiens?** For me it’s Not clear how I can directly Connect my ERP Systems to osapiens **What problems is osapiens solving and how is that benefiting you?** Supporting Navigator the very complicated Reports and requirements in one single place ### 6. Osapiens Hub for our supplier risk assessments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about osapiens?** The product features in the Osapiens Hub and Osapiens customer service. **What do you dislike about osapiens?** There are no downsides to Osapiens and its product, only opportunities for improvement to make the product even better, i.e. supporting tools to complete business data, such as industry codes, or instructions on how to build questionnaires and workflows. **What problems is osapiens solving and how is that benefiting you?** Osapiens helps us to assess vendor risks and to maintain compliance with regulatory requirements. ### 7. Efficient origin data collection, but limited flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about osapiens?** I really like the simple interfaces of osapiens and the logic behind them is very comprehensible. Additionally, we mostly use the tool for origin data collection because it allows us to repeatedly take samples to see where the various events have taken place. **What do you dislike about osapiens?** Sometimes the system is a bit too rigid. This means that individual applications cannot always be implemented as desired. **What problems is osapiens solving and how is that benefiting you?** I use osapiens to verify origin data for meat and sausage products through F-Trace databases. It offers batch tracking, which is guaranteed at all times. ### 8. EUDR solution, but language inconsistencies and frequent login issues **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about osapiens?** Osapiens offers a solution for the implementation of the EUDR regulation. **What do you dislike about osapiens?** The solution is offered in various languages, but there is no consistency. Repeated login issues with "corrupted" user profiles. **What problems is osapiens solving and how is that benefiting you?** Implementation of the EUDR Regulation **Official Response from Luisa Feile:** > Thank you for sharing your feedback! Glad osapiens is supporting your EUDR implementation. We also take the language inconsistencies and login issues with corrupted user profiles seriously. That's not the experience we want you to have. Please reach out to your Customer Success Manager or our support team with the details so we can look into the account issue directly. Thanks again for taking the time to share this. ### 9. Intuitive operation and legally compliant LkSG implementation with a strong whistleblower system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about osapiens?** Intuitive operation and legally compliant implementation of the requirements from the LkSG. Additionally, the functionality of the whistleblower system is convincing. **What do you dislike about osapiens?** Support is only available via ticket, and there are no German-speaking contacts available. **What problems is osapiens solving and how is that benefiting you?** The challenge was to monitor our 12,000 suppliers with regard to the requirements of the LkSG. Since osapiens automates and legally complies with these requirements, we chose this system. Additionally, other tools, e.g., for CSRD/CCF/CBAM, were offered. Furthermore, this solution already includes a complaint management system. ### 10. Intuitive Usability and Strong Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Franziska Z. | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about osapiens?** I appreciate the usability and automation capabilities of osapiens. The onboarding process has been very well structured so far. Additionally, I chose osapiens because of the price and usability. **What do you dislike about osapiens?** so far everything is fine **What problems is osapiens solving and how is that benefiting you?** I use osapiens for supply chain monitoring and appreciate the usability and automation possibilities. ### 11. Great Technicians, but Support and Agreement Boundaries Can Be Complicated **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Tobacco | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about osapiens?** The people we are working with, mostly technicians. **What do you dislike about osapiens?** Support has been quite complicated during the years. Discussions about what to do within agreements, what's extra, weekend work, adapting to our working hours etc. Also, they won't share their software for us to install on our devices. They want to do it manually. Required or just keeping themselves important? Who knows. **What problems is osapiens solving and how is that benefiting you?** The track and trace solution in our manufacturing area. Very important tracing system that's integrated with our production systems. ### 12. Well-Developed, AI-Driven Platform with Strong Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about osapiens?** A well-developed platform with a solid onboarding programme, and it’s AI-driven. **What do you dislike about osapiens?** Not really—I'm pretty satisfied with osapiens. **What problems is osapiens solving and how is that benefiting you?** EUDR and PPWR implementation, along with product compliance management. **Official Response from Luisa Feile:** > Thank you for the kind words! Good to hear the onboarding made a strong start and that the AI-driven features are proving useful in practice. We are glad we could support your EUDR and PPWR implementation, and thanks for the continued trust in osapiens for your product compliance work. ### 13. Strong interoperability of hub components and global master data usage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about osapiens?** The interoperability of the hub components and global use of the master data **What do you dislike about osapiens?** Sometimes very easy-to-implement functions are missing (search function often only usable in a limited way, deleting products only possible via template) **What problems is osapiens solving and how is that benefiting you?** Management of many customer data and associated documents, creation of risk analyses, through document management and internal calculation of risk scores ### 14. Very good onboarding and a clear, comprehensive software solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** very good onboarding comprehensive software solution quick adaptation to legal changes good and fast connection to ERP good and clear user interface **What do you dislike about osapiens?** News monitoring still has room for improvement AI integration could be even more **What problems is osapiens solving and how is that benefiting you?** EUDR and LKSG Legally secured, so that we as a company can represent laws or regulations in a legally secure manner. ### 15. All-in-One Supply Chain Transparency, Compliance, and Efficiency with osapiens HUB **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** The breadth of the osapiens HUB having supply chain transparency, compliance, and operational efficiency all in one platform instead of juggling multiple tools **What do you dislike about osapiens?** Like many fast-growing scale-ups, osapiens sometimes moves faster than its internal structures can keep up with. Clearer processes and better cross-team visibility would help everyone work more effectively but I recognize these are challenges the company is actively working on. **What problems is osapiens solving and how is that benefiting you?** supply chain complexity and regulatory struggles **Official Response from Luisa Feile:** > That's a really well-put observation, and honestly a fair one. Growing fast while keeping internal processes and cross-team visibility just as sharp is exactly the balance we're working on. Glad the breadth of the HUB is genuinely replacing multiple tools for you, that's the whole point of building it that way. Thanks for such a thoughtful and generous review! ### 16. Structured onboarding and continuous professional development **Rating:** 4.5/5.0 stars **Reviewed by:** Gunnar S. | Leiter Nachhaltigkeitsmanagement | Head of Sustainability , Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** Continuous professional development, the structured onboarding. **What do you dislike about osapiens?** Technical shortcomings hindered onboarding. **What problems is osapiens solving and how is that benefiting you?** ESG reporting is represented as a process in the software. **Official Response from Kristin Koser:** > Thank you Gunnar, for the great review! It's great to hear that the structured onboarding and continuous professional development have stood out to you - we put a lot of care into making sure our users feel well-supported from day one and beyond. We also apologize if technical issues disrupted your onboarding process. We are constantly working to improve the osapiens HUB and strive to avoid disrupting our customers’ work; however, please note that we unfortunately cannot always prevent such disruptions. Should this happen again, please do not hesitate to contact your Onboarding Manager or Customer Success Manager. Again thank you for your constructive feedback and taking the time to share this review! ### 17. Competent, fast support – but the system is still prone to errors **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about osapiens?** the competent and swift handling of questions and problems, especially by Daniel Postall **What do you dislike about osapiens?** that the system is not yet mature and there are always errors that I cannot/am not allowed to fix myself **What problems is osapiens solving and how is that benefiting you?** Ensure precise traceability and provision of data for customers ### 18. Excellent customer service and quick implementation of regulatory changes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about osapiens?** Excellent customer service and app offerings. Additionally, regulatory changes are quickly implemented. Highly recommended. **What do you dislike about osapiens?** Unfortunately, Osapiens does not change. That is a pity. **What problems is osapiens solving and how is that benefiting you?** Regulatory requirements are conveyed in an easily understandable way, so I can work efficiently. ### 19. Personalized, Timely Support with a Rich Self-Study Library **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about osapiens?** Personalized, timely support, plus a huge archive of videos and documents for self-study. **What do you dislike about osapiens?** Big piece of software with lots of sub-menus, and navigation points that can sometimes feel unnecessarily fiddly. **What problems is osapiens solving and how is that benefiting you?** EUDR-Obligations ### 20. EUDR compliance through complete coverage of all EUDR requirements in one tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about osapiens?** We use the solution from Osapiens for the EU Deforestation Regulation (EUDR). We chose the solution from Osapiens because the platform reliably integrates complex processes and fully covers all relevant requirements of the EU Deforestation Regulation (EUDR) (as opposed to other offered solutions, which often only covered partial tasks or would have required additional manual rework). Another decision criterion for Osapiens was the network effect: many of our customers use the same solution. Due to the direct data exchange via the platform, the effort of data transfer (passing on the reference number of our due diligence declaration) is significantly reduced, saving time and minimizing sources of error. Furthermore, the supplier portal, in which we invite our suppliers to query order data for our affected items (e.g., to obtain geolocation data, batch information, etc.), is free of charge for our suppliers. This increases acceptance among our suppliers to use the tool accordingly, which improves the data basis and documentation for us and significantly simplifies coordination with the suppliers. **What do you dislike about osapiens?** We can fully recommend the EUDR solution from Osapiens, but an interested company must be aware that extensive training is necessary before deploying the solution to use the system in compliance with requirements. This onboarding is conducted by Osapiens in a very professional and practical manner, yet sufficient time must be allocated for familiarization. **What problems is osapiens solving and how is that benefiting you?** The extensive obligations from the EUDR cannot be fulfilled without a corresponding software tool. The Osapiens solution fulfills all these obligations in just one tool and does so with maximum automation (e.g., conducting risk analysis, submitting due diligence declaration into the EU system, etc.). **Official Response from Kristin Koser:** > Thank you for your great review and for sharing such detailed feedback! We’re thrilled to hear that our osapiens HUB for EUDR solution meets your expectations and helps you manage all compliance requirements efficiently. It’s great to know that the network effect, automation features, and supplier portal bring real value to your processes — saving time and improving collaboration. We also appreciate your note about the onboarding process. We agree that sufficient training is key to unlocking the full potential of the solution, and we’re glad our team could support you effectively during this phase. Thank you for your trust and recommendation and feel free to contact our support team or the Customer Success Team via customersuccess@osapiens.com at any time. ### 21. More Than Software: A Community and Academy That Helps You Learn **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** it is not just a software it is more like a community and a service. you can really learn a lot from the academy . **What do you dislike about osapiens?** its not intuitive all the time and sometimes hard to get in touch. don't know what else to write. integrations are good **What problems is osapiens solving and how is that benefiting you?** it is really good to understand all the new ESG regulations, the academy helps to understand all the different topics ### 22. Intuitive Use, Automated Risk Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about osapiens?** I greatly appreciate osapiens, as the setup was intuitive and mostly self-explanatory, which significantly facilitated the implementation process. I find the automatic execution of the supplier risk analysis particularly helpful, as it aligns with the requirements of the Supply Chain Due Diligence Act (LkSG). This feature allows us to efficiently utilize prevention and remediation measures, as they are provided like pre-made modules that only need to be customized. This saves a lot of time and resources and ensures that the process runs smoothly. Additionally, the whistleblower system is an outstanding feature that we regularly use to ensure transparency and compliance within the company. **What do you dislike about osapiens?** I find the performance of osapiens in need of improvement. A faster performance would be desirable to increase efficiency. **What problems is osapiens solving and how is that benefiting you?** We use osapiens for the automated risk analysis of suppliers according to the requirements of the LkSG. This allows us to benefit from predefined prevention and remedial measures that are easily adaptable. **Official Response from Kristin Koser:** > Thank you for your positive feedback! We are delighted to hear that the osapiens tool is helping you to simplify the implementation of the LkSG and providing you with a clear, user-friendly overview of your suppliers. We appreciate your comments on performance and are continuously working to optimize the platform to make it even faster and more efficient. Your feedback helps us improve. We are happy to support you in optimizing your risk analysis and supplier management. Please feel free to contact our support team or the Customer Success Team via customersuccess@osapiens.com at any time. ### 23. Solid local ERP integration, intuitive use, and excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about osapiens?** The integration with local ERPs is effective: there is a solid understanding of legal terms, the solution is easy to use, and the support in project development has been excellent. **What do you dislike about osapiens?** At the moment, I haven't had a particular need to use AI. **What problems is osapiens solving and how is that benefiting you?** The implementation of the EUDR, mandatory by law starting from 2027 — integration with our ERPs **Official Response from Luisa Feile:** > Thank you for the positive review! We're glad to hear the local ERP integration is working well and that our team's support during project development stood out to you. ### 24. Simple commissioning, valid results, and intuitive handling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about osapiens?** The simple commissioning, the good, valid results, and the intuitive handling. Additionally, customer support is always quickly reachable. **What do you dislike about osapiens?** The system meets our expectations. There is nothing that would be unsatisfactory. **What problems is osapiens solving and how is that benefiting you?** We, like many companies, have problems with data quality. The AI suggestions help us improve this quality. Additionally, the system allows us to flexibly handle the various data sources within the company. ### 25. Professionalism and perfect mastery of the product, attentive to needs **Rating:** 5.0/5.0 stars **Reviewed by:** Anne L. | Directrice Générale Division système accès passagers, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about osapiens?** Professionalism. Perfect knowledge of the product. Very attentive to the client's needs. Product meeting the demand. **What do you dislike about osapiens?** Nothing special to say except to be even more international **What problems is osapiens solving and how is that benefiting you?** update on the questionnaire and resolved ### 26. Straightforward UI and Impressive Intelligence Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** The user interface is quite straight forward, it's easy to understand for new joiners. The Intelligence part is also really interesting to me. **What do you dislike about osapiens?** Not all solutions can be connected to our ERP system. Sometimes, the interconnectivity between the different tools could be improved. **What problems is osapiens solving and how is that benefiting you?** CBAM and EUDR are taking away a lot of manual work to stay compliant and staying within the legal boundaries. ### 27. Efficient sustainability reporting with osapiens **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about osapiens?** I like the assignment of data points to individuals and the automation of data point reporting in Osapiens. The automated reminder functions and the clear assignments are also helpful and enable improved reporting in a corporation. **What do you dislike about osapiens?** Currently, there are no negative aspects. **What problems is osapiens solving and how is that benefiting you?** Osapiens solves the problem of creating sustainability reports at the corporate level. It automates the assignment of data points to individuals and the reporting, which is improved by automated reminder functions and clear assignments. ### 28. Friendly Team and a Great-Looking Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about osapiens?** Very friendly persons we have contact with and I like the look of the tool **What do you dislike about osapiens?** That some special things cannot be adapted to our needs **What problems is osapiens solving and how is that benefiting you?** EUDR regulation and CBAM ### 29. Modular and powerful, but requires an adjustment period **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about osapiens?** I like the modular structure of osapiens and the unique application of the interfaces and databases. Even when you have to map very complex end-to-end processes, you can get into the tool quite easily. **What do you dislike about osapiens?** Modules are not yet all on the same level, especially regarding documentation and integration. It requires a lot of resources and know-how to enable the connection to the interfaces. **What problems is osapiens solving and how is that benefiting you?** I use osapiens to secure our supply chains in risk management. ### 30. Clear software with room for improvement in onboarding **Rating:** 3.5/5.0 stars **Reviewed by:** Andreas V. | Kassierer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about osapiens?** I like that osapiens is a clear software with high market penetration. **What do you dislike about osapiens?** high price, no good onboarding, make onboarding more targeted to the customer group **What problems is osapiens solving and how is that benefiting you?** Osapiens supports me in complying with the EUDR compliance. ### 31. Excellent onboarding and competent implementation support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about osapiens?** Our onboarding consultant See-Hwan Kim provided us with excellent advice and competently supported us during the implementation. We always received timely and direct answers to our questions. **What do you dislike about osapiens?** Partially, the wait times with the support team are long and the responses are inadequate. **What problems is osapiens solving and how is that benefiting you?** Implementation of the EUDR, compliance with the LkSG, and whistleblower system **Official Response from Luisa Feile:** > Thank you for taking the time to share such a detailed review! We're glad to hear that See-Hwan provided excellent guidance and support throughout your onboarding and implementation. We'll be sure to pass this feedback on to him directly. At the same time, we take your feedback on support wait times seriously. That's not the standard we hold ourselves to, and we're continuously working on improving our response times and the quality of our answers. If you'd like, feel free to reach out directly so we can follow up on specific cases. We're glad osapiens is supporting you and we look forward to continuing to support you going forward. ### 32. All-in-One Platform for Sustainability Requirements, Though Regulations Vary by Stage **Rating:** 3.5/5.0 stars **Reviewed by:** Leoni S. | Strategische Einkäuferin Risikomanagement Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about osapiens?** One platform for all sustainable requirements. **What do you dislike about osapiens?** The usability is at a different stage for each regulation. **What problems is osapiens solving and how is that benefiting you?** Document All Steps ### 33. Multiple useful services in a single platform **Rating:** 4.5/5.0 stars **Reviewed by:** Samuele D. | buyer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about osapiens?** the platform offers multiple useful services **What do you dislike about osapiens?** at the beginning, using the platform is a bit cumbersome **What problems is osapiens solving and how is that benefiting you?** help solve the problems related to EUDR ### 34. Great Support and AI Integration for Regulatory Topics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** There are different regulatory topics that are integrated into the software. The customer support is great as well as the integration of AI. **What do you dislike about osapiens?** The API is still not perfectly working which causes additional manual effort. **What problems is osapiens solving and how is that benefiting you?** It automates a lot of work that had to be done manually before and releases us of a lot of work. **Official Response from Luisa Feile:** > Great to hear the multi-topic regulatory coverage, AI integration, and support are all landing well for you. The API issues causing extra manual work are a fair callout though, and worth us looking into. Thanks for the review, and for letting osapiens take some of that manual load off your plate. ### 35. Everything bundled in the hub – and a customer service that is always available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** The hub makes it possible to have all solutions and topics compactly together. Very good customer service, always reachable and timely responses. **What do you dislike about osapiens?** The contacts change frequently without us being informed about it. **What problems is osapiens solving and how is that benefiting you?** Compliance issues in the supply chain are significantly simplified and made clearer by the software and the use of AI. Understanding the legal background is simplified. ### 36. Osapiens thinks from the user's perspective – very helpful in everyday life **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** Osapiens thinks from the user's perspective, this is very helpful. **What do you dislike about osapiens?** Scalability concerns: Can we cover the existing orders with the current team? **What problems is osapiens solving and how is that benefiting you?** Many tools are combined in one platform. This consolidates data, allowing it to be maintained and managed efficiently. Suppliers can also make their data available to multiple customers. ### 37. Professional, Helpful Support with Fast Response Times **Rating:** 5.0/5.0 stars **Reviewed by:** Ramin P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about osapiens?** professionelland very helpfull , fast respons,it is soon to comment other because we are just in the begining of oure business **What do you dislike about osapiens?** nothing yet but i can tell you later ,everything is very professionell **What problems is osapiens solving and how is that benefiting you?** Wholesalerand distributor ### 38. A complete and cross-cutting ESG software **Rating:** 4.5/5.0 stars **Reviewed by:** Víctor B. | Responsable de Comunicación y Sostenibilidad, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about osapiens?** The best thing about Osapiens, on the one hand, is its ability to use the same data across different tools—some for calculation and others for regulatory compliance—which greatly facilitates the work of a cross-functional role like the ESG manager. I also think it's a very intuitive platform, and the technical support and associated materials are excellent. **What do you dislike about osapiens?** It should be possible to work in more languages within the tool, and some materials should be available in more languages. **What problems is osapiens solving and how is that benefiting you?** Osapiens is helping us comply with new sustainability regulations in an organized way that also adds value to our organization. **Official Response from Kristin Koser:** > Thank you for your great review! We’re delighted to hear that osapiens helps you manage ESG data efficiently and that you find the platform intuitive. Also thank you for your feedback on our support team, our support team always strives to provide assistance as quickly and effectively as possible, and we are very pleased that you are so satisfied with their service. We also appreciate your constructive feedback on language availability, we’re continuously working to make our platform and materials more accessible for all users worldwide. Due to the many topics on our roadmap, periodization is essential for us, and feedback from our customers helps us with this. It’s great to know that osapiens supports you in meeting sustainability regulations while creating value for your organization. Thank you for being part of our community and please feel free to contact our support team or the Customer Success Team via customersuccess@osapiens.com at any time. ### 39. Intuitive All-in-One Platform, Though Occasional Interface Bugs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** I appreciate that all solutions are together on the same platform, easy to find and to understand. The whole interface is quite intuitive, which makes the experience more practical. **What do you dislike about osapiens?** Sometimes the interface has some bugs, but it didn’t affect my experience too much in the end. **What problems is osapiens solving and how is that benefiting you?** Managing operations more efficiently ### 40. Osapiens: Our Essential Partner for EUDR Compliance and Operational Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** G.J. P. | IT director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about osapiens?** Its intuitive interface and the seamless way it centralizes all our traceability data. This really simplifies the complex task of EUDR compliance, saving us significant time and greatly reducing the potential for errors. The responsive and knowledgeable customer support is also a huge plus, providing us with confidence and peace of mind. **What do you dislike about osapiens?** Potential Areas for Dislike about Osapiens -Initial Setup/Onboarding Complexity: Even with an intuitive interface, integrating a new system, especially one dealing with complex regulatory data, can sometimes involve an extensive initial setup or data migration process that might be time-consuming. -Cost/Pricing Structure: For some businesses, the cost of the solution, or the way it's priced (e.g., per user, per volume of data, per feature set), might be a point of consideration, especially for smaller enterprises or those with very tight budgets. -Dependence on Internet Connectivity: As a cloud-based platform, constant and reliable internet access is necessary, which could be a minor inconvenience in areas with poor connectivity. **What problems is osapiens solving and how is that benefiting you?** The ways Osapiens solves these problems directly translate into substantial benefits for our business: Ensured Regulatory Compliance & Reduced Risk. Enhanced Operational Efficiency. Complete Supply Chain Transparency. Improved Decision-Making. Increased Confidence & Peace of Mind. In essence, Osapiens transforms a complex regulatory challenge into a manageable and even advantageous aspect of our business operations. **Official Response from Kristin Koser:** > Thank you for your detailed review! We are delighted that our platform is helping to simplify EUDR compliance, centralize traceability data, and increase your company's operational efficiency. We are particularly pleased to hear that our customer support has given you confidence and peace of mind throughout your journey. We also appreciate your constructive feedback on onboarding and connectivity. We want to give you as much flexibility as possible in the initial setup of the solution, but we understand that this may seem a bit complex at times. Likewise, we want to provide you with real-time data at all times, which requires an internet connection. Thank you for your feedback, it helps us improve our onboarding service. We are proud to be your partner in regulatory compliance and supply chain transparency, and look forward to supporting your continued success. ### 41. Highly Reliable Team with Exceptional Expertise and Strategic Guidance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** Osapiens is a company whose team members are highly reliable and demonstrate exceptional expertise. They provide valuable insights and strategic guidance. **What do you dislike about osapiens?** I didn’t dislike nothing about osapiens so far **What problems is osapiens solving and how is that benefiting you?** The company helps stakeholders understand issues related to scalability and performance while ensuring that environmental sustainability is taken into consideration. ### 42. EUDR Module Makes Supplier Risk Assessment and Workflow Automation Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about osapiens?** The EUDR module supports supplier risk assessment and provides automation to manage workflows and remediation actions. **What do you dislike about osapiens?** some topic about third risk party risk management are missing **What problems is osapiens solving and how is that benefiting you?** It helps me with managing my client for all the compliance with new ESG regulation **Official Response from Luisa Feile:** > Thank you for the review! Great to hear the EUDR module is streamlining supplier risk assessment and remediation workflows for your clients' ESG compliance. Noted on the gap around third-party risk management, appreciate you flagging it. That's helpful for our roadmap. Thanks for taking the time to share this! ### 43. Excellent CSRD Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Hanna V. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about osapiens?** Osapiens DMA module revolutionizes data transfer by making the process both easy and fast. Unlike other software solutions where data transfer can be time-consuming and complicated, with Osapiens it is as simple as uploading data to the DMA module. The data is then automatically forwarded to the CSRD module without any further hassle. It simply couldn’t be easier. One of the biggest advantages of Osapiens solution is how easy it is to collect data and collaborate across the entire organization. Regardless of department or location, everyone with user license can contribute to the data collection, allowing for a comprehensive and accurate overview of the company’s sustainability data. Osapiens customer service also deserves high praise. Their team responds quickly and competently to all inquiries, ensuring that any issues or questions are resolved efficiently. This high standard of customer service contributes to a positive experience for all users of the system. Overall, Osapiens CSRD solution is an excellent investment for any company looking to improve their data management and collaboration across the organization. **What do you dislike about osapiens?** Throughout the implementation phase, we learned that not all data points were listed as we expected. **What problems is osapiens solving and how is that benefiting you?** Gathering all data in one place. **Official Response from Kristin Koser:** > Thank you for your detailed and positive feedback, Hanna! We’re thrilled to hear that the DMA and CSRD modules make your data transfer and collaboration processes so smooth and efficient. It’s great to know that the ease of use, cross-organizational data collection, and our customer service team have all contributed to a strong overall experience. We’re glad osapiens supports you in centralizing your data, and we look forward to continuing to improve your experience. Thank you for your trust and please feel free to contact your Customer Success Manager or customersuccess@osapiens.com at any time to share more feedback in the future. ### 44. Clear software with room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Pascal L. | Nachhaltigkeits- und ESG-Manager **Reviewed Date:** November 24, 2025 **What do you like best about osapiens?** I greatly appreciate the good service from osapiens, which has reliably supported us and processed tickets quickly. The continuous revision of the tools shows that the product is always kept up to date, which gives me confidence in the longevity and adaptability of the software. Furthermore, the clear software significantly facilitates the handling of complex issues, making our work more efficient and less time-consuming. **What do you dislike about osapiens?** The speed of the transition to VSME was very slow, which made an interim solution necessary. Additionally, the initial setup can sometimes be a bit complicated. **What problems is osapiens solving and how is that benefiting you?** I find that osapiens simplifies the handling of complex topics through clear software and offers good service as well as constant tool revisions. **Official Response from Kristin Koser:** > Thank you for taking the time to share your detailed feedback with us! We’re happy to hear that you value our service, the quick processing of tickets, and the ongoing improvements we make to our tools. It’s great to know that the clarity of the software helps you manage complex topics more efficiently - this is exactly what we aim for. At the same time, we appreciate your constructive feedback regarding the transition to VSME. We understand that changes affect your processes. Our goal is to provide you with a comprehensive and fully functional solution, which is why development processes take time. We ask kindly for your understanding in this matter. If you have any questions about the VSME solution in the meantime, please contact your Customer Success Manager or customersuccess@osapiens.com Thank you for your trust in osapiens. If there’s anything more we can do, please don’t hesitate to reach out. ### 45. Friendly advice, but contract binding is too long **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2026 **What do you like best about osapiens?** The professional, friendly consultation during the CCF walk-in office hour **What do you dislike about osapiens?** long contract commitment of 3 years which was not lifted even after the removal of the EUDR **What problems is osapiens solving and how is that benefiting you?** when creating a greenhouse gas inventory according to the GHG Protocol ### 46. Versatile solution with first-class support and consultation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** Versatile solution, support, and consultation **What do you dislike about osapiens?** The solutions require a more complex introduction, but we are well accompanied. **What problems is osapiens solving and how is that benefiting you?** We have the Lksg module and the EUDR module. I find it good to have the possibility to expand the modules while benefiting from a common data base. ### 47. Direct Communication and a Unified Platform That Covers Every Topic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Textiles | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** The direct communication with the osapiens team and the collected platform to use it for each topic in one hand **What do you dislike about osapiens?** At the moment there is nothing negative to say **What problems is osapiens solving and how is that benefiting you?** It concludes all current changings in reporting for us in one platform ### 48. Clear data analysis with osapiens **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** I use osapiens for analyses at the university and it helps me organize my data chaos. I particularly like the clear collection of data and the initial setup was easy. **What do you dislike about osapiens?** The questionnaires are very standardized. **What problems is osapiens solving and how is that benefiting you?** My data chaos is organized with osapiens. ### 49. Satisfied, but maintain quality and do not grow too large without hiring appropriate staff. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about osapiens?** Clear, good personal contact **What do you dislike about osapiens?** Sometimes it takes a long time for support requests to be processed. You chase after the tickets. Be careful that they don't grow too quickly and that good support is not lost. **What problems is osapiens solving and how is that benefiting you?** Use it for LKSG. **Official Response from Luisa Feile:** > Thank you for the honest feedback, and for the personal contact making a good impression. Fair warning on ticket turnaround times, and it's a valid concern: growth shouldn't come at the cost of support quality. We're taking that seriously as we scale the team. Glad we could support your LkSG work in the meantime. ### 50. Single Compliance Solution for Multiple Sites, but Challenging with Multiple ERPs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about osapiens?** Having a single compliance solution for multiple sites **What do you dislike about osapiens?** Difficult for decentralized companies, with multiple ERP systems working in the same environment/ecosystem **What problems is osapiens solving and how is that benefiting you?** EUDR compliance - end to end process **Official Response from Luisa Feile:** > Thank you for sharing your experience with osapiens! It's great to hear that having a single compliance solution across multiple sites is delivering real value for your organization. We also appreciate you flagging the challenges with multiple ERP systems in a decentralized environment. That's valuable input for us. Integrating across varied ERP landscapes is exactly the kind of complexity we want to keep improving on. If you'd like to discuss your specific setup in more detail, please feel free to reach out to your Customer Success Manager, who can help route this to the right team. - [View osapiens pricing details and edition comparison](https://www.g2.com/products/osapiens/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+09%3A08%3A33+-0500&secure%5Bsession_id%5D=1bad68cd-347f-4f8c-a8b1-b866dc5923b1&secure%5Btoken%5D=6fa17053e69f1d7e89bddb474b6f67f4273ca6ba562c31dde5cee29140ed1e30&format=llm_user) ## osapiens Integrations - [CSB-System](https://www.g2.com/products/csb-system/reviews) - [Divalto infinity](https://www.g2.com/products/divalto-infinity/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Dynamics 365 Supply Chain Management](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Perfion PIM](https://www.g2.com/products/perfion-pim/reviews) - [ProcessOne EDI for Microsoft D365 Finance & Supply Chain](https://www.g2.com/products/processone-edi-for-microsoft-d365-finance-supply-chain/reviews) - [Sage 100](https://www.g2.com/products/sage-100/reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [WINLine](https://www.g2.com/products/winline/reviews) ## osapiens Features **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Basics** - Reporting - Interoperability - Performance **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Supply Chain** - Supplier Management - Incident Reporting - Document Management **Resource Management** - Thresholding - Emissions Monitoring - Sample Tracking **Risk Assessment** - Scoring - AI **Logistics Intelligence Software** - Predictive Analytics - Freight Audit - Order & Container Tracking - Dashboards - Contract Optimization - Data Entry - Carrier Performance **Emissions Tracking - Carbon Accounting** - Setup - Templates - Compliance - Workflows **Delivery** - Flows - Alerts - Inventory - Modes **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Data** - Visualization - Dashboard **Compliance Management** - CCP Monitoring - Lot Tracking - Safety Plans - Visualization Tools **Compliance Management** - Inspections - Audit Trail - Compliance Plans - Site Maps **Risk Control** - Reviews - Policies - Workflows **Decarbonization - Carbon Accounting** - Reduction Planning - Carbon Credits - Monitoring **Additional Functionality** - Cloud - Mobility **Traceability** - Barcoding - Custom Workflows - Food Labels - Recall Messaging **Administrative** - Dashboards and KPIs - Reporting - Device Integration **Monitoring** - Vendor Performance - Notifications - Oversight **Analytics - Carbon Accounting** - Data Sources - Forecasting - Custom KPIs **Agentic AI - Asset Tracking** - Natural Language Interaction **Workflow Automation** - Rating - Dispatch and Tender - Invoice Management - Digital Document Reconciliation **Platform** - Incident Reporting - Integrations - Recipe Management **Reporting** - Templates - Centralized Data - 360 View **Integration - Carbon Accounting** - ERP - GRC **Network Management** - Geographic Optionality - Automated Onboarding **Agentic AI - Third Party & Supplier Risk Management** - Adaptive Learning - Decision Making **Agentic AI - Carbon Accounting** - Autonomous Task Execution **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top osapiens Alternatives - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,131 reviews) - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,586 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (598 reviews)