--- title: osapiens Reviews meta_title: 'osapiens Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 242 reviews by the users' company size, role or industry to find out how osapiens works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 242 scale: '5' date_modified: '2026-07-10' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # osapiens Reviews **Vendor:** osapiens **Category:** [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 242 ## About osapiens osapiens develops software that empowers companies to drive sustainable growth across their entire value chain. The osapiens HUB, a multi-tenant hyperscaler platform designed to enable cross-company collaboration and AI-automation, combines over 25 solutions in two categories: Transparency solutions enable companies to report on financial and non-financial data, manage supply chains, mitigate risk of all kinds (including cyber-risks and trade- and geo-political risks), and ensure compliance with product, reporting and supply chain regulations. Efficiency solutions enable AI-driven supplier collaboration, maintenance, service, and distribution processes to improve operational performance and strengthen competitiveness. osapiens was founded in 2018. Headquartered in Mannheim, Germany, with offices across Europe and the United States, the company works with an international team of over 550 employees. It supports more than 2,500 customers worldwide, from SMEs to global enterprises across industries. Learn more about the osapiens HUB: https://osapiens.com Follow us on LinkedIn: https://www.linkedin.com/company/osapiens ## osapiens Pros & Cons **What users like:** - Users find the **ease of use** in Osapiens exceptional, streamlining data collection and collaboration effortlessly. (24 reviews) - Users commend Osapiens for its **efficient customer support** , providing quick and competent assistance for all inquiries. (21 reviews) - Users commend Osapiens for its **intuitive platform and excellent customer support** , enhancing collaboration and data management efficiency. (15 reviews) - Users find the **implementation ease** of Osapiens remarkable, with quick onboarding and intuitive use across all departments. (14 reviews) - Users commend the **user-friendly data transfer** of Osapiens, making collaboration and data management effortless across organizations. (9 reviews) - Innovation (9 reviews) - Easy Setup (7 reviews) - User Interface (7 reviews) - Customer Satisfaction (6 reviews) - Document Management (6 reviews) **What users dislike:** - Users feel the **limited functionality** of Osapiens hinders flexibility and complicates handling complex supplier situations. (13 reviews) - Users face a challenging **learning curve** due to self-guided onboarding and complex processes requiring frequent adaptation. (5 reviews) - Users note the **missing functionality** in osapiens, finding it inconvenient for complex supplier situations and lacking advanced features. (5 reviews) - Users find the **complexity** of questionnaire creation and workflow processes to be a significant hurdle in osapiens. (4 reviews) - Users find **missing features** frustrating, as essential tools like a pro/cons list and report submission interface are lacking. (4 reviews) - Lack of Clarity (3 reviews) - Limited Features (3 reviews) - Mission Accessibility (3 reviews) - Users face challenges due to the lack of a **report submission interface** for the BAFA report, complicating their experience. (3 reviews) - Users experience **slow performance** with long loading times and occasional software freezes, impacting user efficiency. (3 reviews) ## osapiens Reviews ### 1. Scalable hubs, simple user management, and strong EUDR onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about osapiens?** the various solutions / hubs interlock, you can roll out the whole thing superbly on large corporate structures (scalability), user management is easy, you don't need an extra program, onboarding at EUDR is really great and solution-oriented **What do you dislike about osapiens?** Emission factors in CCF are often outdated (there are sometimes much more current ones), Double Materiality is not yet implementable/integrated in the new Reporting Suite. **What problems is osapiens solving and how is that benefiting you?** replace manual Excel lists, you can access from anywhere, own databases can be connected, for the EUDR, for example, satellite technologies are used without which we could not be compliant at all / which we could not fulfill without software ### 2. Great and helpful team with strong project management **Rating:** 5.0/5.0 stars **Reviewed by:** Anja B. | Head of Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about osapiens?** This platform is easy to use and very user-friendly, and it’s supported by very helpful people. The project lead was great and stayed on top of things throughout the entire process. **What do you dislike about osapiens?** I don’t think there’s anything I dislike about osapiens. **What problems is osapiens solving and how is that benefiting you?** It helps us track and document the movement of goods throughout the entire value chain, giving us full visibility and traceability from end to end. **Official Response from Kristin Koser:** > Thank you for taking the time to leave such a positive review, Anja! We are happy to hear that our platform and team have met your expectations. Feedback like yours reinforces our commitment to delivering both a high-quality product and an outstanding customer experience. We look forward to continuing to support you and are grateful to have you as part of the osapiens community - feel free to contact your Customer Success Manager at any time if you need support or if you want to share further feedback with us. ### 3. Scalable Data Management Up to Group and Holding Level **Rating:** 5.0/5.0 stars **Reviewed by:** Viktoria W. | Sustainability Officer, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about osapiens?** The biggest advantage in my opinion is the ability to scale data of the Software up to the group mother and Holding. **What do you dislike about osapiens?** Little communication inside the Company, probably because of their fast grow. **What problems is osapiens solving and how is that benefiting you?** Our main benefit is the harmonized sustainability data collection. ### 4. Automated EUDR/PPWR Mapping – a real efficiency gain after setup **Rating:** 4.5/5.0 stars **Reviewed by:** Alexander H. | strategischer Einkäufer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about osapiens?** We can automate the representation of the EUDR or the PPWR once the data has been entered. **What do you dislike about osapiens?** At the beginning, it was rather complicated until you get used to the platform. **What problems is osapiens solving and how is that benefiting you?** Currently, it's about EUDR and PPWR; possibly another solution will be added. ### 5. Responsive Team, Excellent Onboarding, and Easy-to-Use Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** A responsive and skilled team, combined with targeted onboarding and easy-to-use software. The onboarding support was excellent (big thanks to Christian Winter), with quick assistance whenever questions arose or internal follow-up when necessary. The automation process will undoubtedly drive greater efficiency and transparency. **What do you dislike about osapiens?** No software fully meets all complexities of a company, and certain features may fall short of specific needs. This is particularly challenging in a regulatory environment with shifting requirements and timelines. Nevertheless, osapiens is keeping a good and consistent pace in adapting. **What problems is osapiens solving and how is that benefiting you?** osapiens enhances automation and transparency in key areas such as supply chain due diligence and EUDR. This helps ensure consistent process execution while improving the identification and understanding of gaps. ### 6. Intuitive, Flexible Platform That Streamlined Our EUDR Compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about osapiens?** The user experience is one of the platform’s biggest strengths. The interface feels intuitive, is easy to learn, and enables efficient navigation even when working through complex compliance processes. We also really appreciated the solution’s flexibility, particularly the ability to customize views and dashboards to match specific business requirements and different user roles. Overall, this helped drive user adoption and improved operational efficiency throughout our EUDR implementation. **What do you dislike about osapiens?** AI capabilities still need further maturity: Some AI-driven features did not consistently provide actionable insights and currently add limited value compared to the platform's core functionalities. **What problems is osapiens solving and how is that benefiting you?** It helps companies to comply with supplier traceability ### 7. Structured workflows with clear data points **Rating:** 4.0/5.0 stars **Reviewed by:** Giovanny W. | Proces Analist / Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** Structured workflows with clear data points that need to be filled in. **What do you dislike about osapiens?** Sometimes still a lot of unnecessary manual work when providing data. And that the automatically generated reports are not always complete. **What problems is osapiens solving and how is that benefiting you?** Deliver studied data from different departments and companies. ### 8. Easy to contact, super helpful employees and perfect HUB to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Supermarkets | Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about osapiens?** osapiens provides a HUB with a huge series of solutions depending on our interests.The onboarding was smooth and quick, product managers are super helpful and HUB itself works perfectly fine. **What do you dislike about osapiens?** There were not really downside of osapiens itself.Just learning how to use the osapiens HUB seems a bit terrifying for a moment but with the help and guidance of product managers it was so easy and smooth to learn. **What problems is osapiens solving and how is that benefiting you?** It helps us to make our sustainability management processes much more clear and easy to understand. Using the perfectly created HUB makes it easier to find the related fields and understand the situations. Also using EUDR HUB specifically helped us a lot to understand and proceed with incoming and complicated EU EUDR. **Official Response from Kristin Koser:** > Thank you very much for your excellent review! We are thrilled to hear that you found the onboarding process smooth and that our product managers were able to provide helpful guidance. It’s great to know that the osapiens HUB is supporting you in making your sustainability management processes clearer and easier to navigate. We’re also pleased that the EUDR HUB has been valuable in helping you understand and manage complex EUDR requirements. Please feel free to contact our support team or the Customer Success Team via customersuccess@osapiens.com at any time. ### 9. Prompt support, but the new portal seems less clear. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** Support for concerns is provided promptly. The old portal was clear, and one could quickly access the information. **What do you dislike about osapiens?** The new FTRACE portal is very cumbersome to use. There is no longer a way to search for a GTIN without a batch. I now need much more time that I don't have. The transition of the portals is progressing slowly, due to the differences between companies, data exchange does not always work ideally, and support is needed. **What problems is osapiens solving and how is that benefiting you?** Serves as a portal for tracking and data exchange with supplier and customer ### 10. Competent advice, efficient implementation, and a strong osapiens network **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa D. | Risk & Compliance Managerin, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** osapiens combines competent consulting with efficiency and effectiveness. What I appreciate most is the network that has been created through osapiens. **What do you dislike about osapiens?** osapiens offers opportunities that naturally generate costs, each company must evaluate this for itself. **What problems is osapiens solving and how is that benefiting you?** The legal requirements are becoming increasingly complex, and osapiens helps companies to truly scrutinize and understand the supply chain. The digital and automated solution conserves resources and helps to use them where they are needed. ### 11. Structured, interesting onboarding with quick help for questions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about osapiens?** We are currently still in the onboarding phase, so making a general statement is difficult. However, the onboarding process has been very interesting and structured so far, and help is quickly provided when questions arise. **What do you dislike about osapiens?** So far, a statement on this is difficult. **What problems is osapiens solving and how is that benefiting you?** With the know-how of Osapiens, I can get an overview of my supply chain and save hours of manual work. All questionnaires are legally verified and comply with the current standards. Additionally, I receive notifications through Osapiens that I probably would never have known otherwise. ### 12. Clean graphics and ease of use for EUDR activities **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastiano P. | Automotive Lead Auditor and Top Management Senior Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about osapiens?** Its graphics and ease of use for EUDR activities **What do you dislike about osapiens?** Sometimes you need to read too much information to be able to use it. **What problems is osapiens solving and how is that benefiting you?** Alignment with EUDR requirements and application in our group ### 13. very pleased with the people involved in our support **Rating:** 5.0/5.0 stars **Reviewed by:** Themistoklis C. | Private tutor in science, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about osapiens?** People who work there. very eager to assist **What do you dislike about osapiens?** They cannot provide support on EUTR legality matters **What problems is osapiens solving and how is that benefiting you?** For every issue we raise with Aljosha, he always tries his best to assist us (more than when we create a ticket) ### 14. User-friendly and effective, little need for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about osapiens?** I find osapiens very user-friendly, especially compared to Excel lists. The efficient data collection is a big plus. Features like the supplier portal are a huge advantage, as well as the ability to assign individual rights through roles in the system. For example, in the CCF Hub, an effective and straightforward assignment of tasks to different data collectors is possible. **What do you dislike about osapiens?** For example, there are product updates that are not documented in the manual at the same time. This makes it difficult to find the correct procedure and to be sure that one is working according to the current standards. **What problems is osapiens solving and how is that benefiting you?** osapiens is more user-friendly than Excel and enables effective data collection. Task distribution is also simple and clear. The supplier portal and the individual rights distribution are also great features and make the overall use very pleasant. **Official Response from Kristin Koser:** > Thank you so much for taking the time to share your experience with osapiens, Felix! We're really glad to hear that the platform feels intuitive to you, and that the available features are making a real difference in your daily work. Thank you also for your constructive feedback on the documentation of our updates - staying in sync between new features and user guidance is a priority we're actively working on. If you would like to share more feedback or if you have questions at any point feel free to reach out to your Customer Success Manager or to our Support Team - please don't hesitate to reach out to us directly. ### 15. Efficient compliance, need for improvement in supplier integration **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about osapiens?** I find the automated assessment of specific risks at osapiens valuable and appreciate that the setup was not particularly complicated. **What do you dislike about osapiens?** The integration of suppliers is not working well. Reminders that are sent often go unanswered and are ignored. We then have to manually follow up to find out where the problem lies. Often, it is because the questionnaires are not displayed at all in our suppliers' Supplier Tool. We then often have to resend the questionnaire, possibly to a different email address. **What problems is osapiens solving and how is that benefiting you?** I use osapiens to manage the complexity in the supply chain and documentation, especially for EUDR and compliance issues. **Official Response from Luisa Feile:** > Thank you for the detailed feedback! We're glad the automated risk assessment is delivering value and that the setup was straightforward for you. We also appreciate you flagging the issues with supplier questionnaire delivery and the extra manual follow-up this creates. This is exactly the kind of feedback we need to keep improving the supplier integration experience. Thank you again for supporting your EUDR and compliance work with osapiens ### 16. Prompt Support and Highly Automated Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Simonetta V. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about osapiens?** Prompt communication with osapiens team Almost ready to use plaform **What do you dislike about osapiens?** Configuration not super easy but modular **What problems is osapiens solving and how is that benefiting you?** Comprehensive esg platform for supplier risk management ### 17. Comprehensive Coverage Without a Complicated Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about osapiens?** It covers almost all the details, and at the same time it isn’t that difficult to set up. **What do you dislike about osapiens?** The ability to categorize suppliers into groups is limited, which makes it harder to organize them the way I need. **What problems is osapiens solving and how is that benefiting you?** The supplier enters their own information, and there is also the ability to review and evaluate that information. **Official Response from Luisa Feile:** > Thank you for the great review! We're glad osapiens gives you comprehensive coverage without a complicated setup. We also appreciate the feedback on supplier grouping. Flexible organization matters and this is helpful input for us. Thanks again for your support! ### 18. Well-known platform: fTRACE is established in the meat industry and trade **Rating:** 4.5/5.0 stars **Reviewed by:** Martin K. | IT-Prozesssteuerung, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** The already known platform and the area of fTRACE are already widely known and used in the meat industry and trade. **What do you dislike about osapiens?** A company with multiple locations typically uses separate GLNs for each location, and in the web application, you can only log in per location. If you want to view data for another location, you must log out and log in again accordingly. **What problems is osapiens solving and how is that benefiting you?** Exchange of origin data and traceability-relevant data can be very well exchanged electronically. ### 19. Intuitive interface and complete automation for risk assessment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about osapiens?** User-friendly and intuitive interface, with the possibility of complete automation for risk and supplier assessment. **What do you dislike about osapiens?** System that requires a lot of integration and considerable external work, especially to manage purchase orders and suppliers, at least for the EUDR. Adequate training is also needed, with an assistant to support the use of the portal. **What problems is osapiens solving and how is that benefiting you?** Risk assessment in the context of the EUDR regulation. **Official Response from Luisa Feile:** > Thank you for the great review! Glad the interface is user-friendly and the automation is delivering on risk and supplier assessment for your EUDR work. We also appreciate the feedback on the integration effort for purchase orders and suppliers, and the need for more training support. Good input as we keep improving that onboarding experience. Thanks again for sharing this! ### 20. Intuitive interface and helpful supplier portal – support structure partly unclear **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about osapiens?** The interface is quick to learn. Customers and products can be created very clearly and then maintained without complications. I find the supplier portal particularly helpful, as it noticeably reduces my workload. **What do you dislike about osapiens?** The support structure is not entirely clear to me, especially when the onboarding support ends and when one should contact regular support. The phone availability could also be better. In some cases, emails were no longer answered. **What problems is osapiens solving and how is that benefiting you?** Osapiens allows the establishment of a central compliance database and relieves me of conducting risk analyses. ### 21. Appealing, user-friendly UI with a clear structure and helpful help section **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about osapiens?** The UI is attractively designed and the user interface overall is very user-friendly. The structure also appears clear, allowing one to quickly find their way around. Additionally, the help section is well-structured and helpful if you need to look something up. **What do you dislike about osapiens?** That currently workarounds still have to be made for some work steps **What problems is osapiens solving and how is that benefiting you?** The solution contributes to the simplification of the EUDR and CBAM processes and makes the procedures overall more transparent. ### 22. Efficient for Carbon Footprint Calculation, but with Details to Polish **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about osapiens?** I like that osapiens allows everything to be concentrated on a single platform. It's good to be able to compare results in carbon footprint calculations, such as from different years, scopes, and activities, in a simple way. **What do you dislike about osapiens?** There are times when bugs are created that take a long time to fix. Additionally, it is not updated with more specific emission factors for my region. It was complicated to get used to using it. Some options are not translated or are not intuitive. **What problems is osapiens solving and how is that benefiting you?** I use osapiens for the calculation of the carbon footprint and EUDR. It helps me to have everything concentrated on one platform and to compare carbon footprint results easily. ### 23. User-friendly and flexibly configurable – with good support **Rating:** 4.5/5.0 stars **Reviewed by:** Manuela K. | Director Silvanius Program, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about osapiens?** Diverse configuration options; user-friendly tool; good support function **What do you dislike about osapiens?** Some functions (e.g., KPIs) that are helpful for the onboarding process are still missing. **What problems is osapiens solving and how is that benefiting you?** Due Diligence Solution for the EUDR ### 24. Mature software with regular updates, good documentation, and easy SAP integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** Mature software – despite very volatile legal regulations. There are regular updates, good documentation, and reliable support. Tidy UI, and easy SAP integration. **What do you dislike about osapiens?** The loading times of the supplier lists may be longer if necessary. There are already some customizing features, but I would wish for more. **What problems is osapiens solving and how is that benefiting you?** The solution comprehensively covers regulations such as the LkSG and the EUDR. Through automation, capacities are noticeably relieved and internal efforts are reduced. ### 25. osapiens Unifies Sustainability, Compliance, and Supply Chain Transparency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about osapiens?** What stands out most about osapiens is its ability to combine sustainability, compliance, and supply chain transparency in one platform. The strong focus on automation helps companies manage complex regulatory requirements more efficiently. A modern and forward-thinking solution with a clear focus on transparency and operational efficiency. **What do you dislike about osapiens?** One downside is that a broad all-in-one platform can feel complex at first, and the learning curve may be steeper depending on the specific use case and company requirements. **What problems is osapiens solving and how is that benefiting you?** osapiens simplifies CSRD compliance by centralizing ESG data and automating reporting processes. It saves time, reduces manual work, and makes sustainability reporting more efficient and transparent. ### 26. Simple handling, but many unfinished functions **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** Easy-to-understand user interface and free supplier portal. Data integration works well. **What do you dislike about osapiens?** Many features are still underdeveloped and faulty or simply not yet available, yet the software is sold as if it already has a solution for everything. Support is sometimes not very solution-oriented, but rather interested in closing tickets quickly. **What problems is osapiens solving and how is that benefiting you?** Risk analyses EUDR. Possibility to collect information from suppliers relatively simply and to track it. ### 27. Effortless Setup and Valuable Training **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about osapiens?** I like osapiens because of the guidance, training, and implementation process it offers. The time they dedicate to the training process really stands out to me. Additionally, the initial setup was very easy. **What do you dislike about osapiens?** I think they could speed the process a little bit more. **What problems is osapiens solving and how is that benefiting you?** Osapiens helps with track and trace implementation and provides guidance, training, and a straightforward implementation process. ### 28. Great Saas-Platform for sustainability regulations. User-Friendly and Intuitive for all **Rating:** 4.5/5.0 stars **Reviewed by:** Purusharth T. | Research Intern (Erasmus+), Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about osapiens?** User-friendly and intuitive to use for all levels of experience **What do you dislike about osapiens?** Nothing to criticise. However, need to take more feedbacks from initial customers **What problems is osapiens solving and how is that benefiting you?** Osapiens is imo building 1-stop solution for sustainabletopics and that’s beneficial for us ### 29. Versatile, but UI could be improved **Rating:** 5.0/5.0 stars **Reviewed by:** Nadia H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about osapiens?** I like that osapiens offers so many different solutions. **What do you dislike about osapiens?** Sometimes the user interface is a bit poorly designed or impractical, making it cumbersome at times to adjust or change things. For example, there are drop-down menus with many different options, where a list would be helpful to see all the options beforehand. Also, definitions for the different scope categories are sometimes missing, which would be helpful. **What problems is osapiens solving and how is that benefiting you?** It helps to collect data better and manage the data collection and management process. **Official Response from Kristin Koser:** > Thank you for the great review, Nadia! ### 30. Clear portal with very good advice and project support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about osapiens?** The portal is really well and clearly structured, and the consulting and project support in most areas is also very good. **What do you dislike about osapiens?** The support and project management do not agree on all areas, and as a result, some questions are prolonged. It is also unfortunate that a CSV export cannot be made from every area. **What problems is osapiens solving and how is that benefiting you?** Creation of risk analyses (LkSG) and the creation of relevant sustainability reports. ### 31. User-Friendly Platform with Truly Helpful Customer Care **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about osapiens?** The platform is user-friendly, and the customer service/care team is very helpful. **What do you dislike about osapiens?** The platform prevents users from opening sections in a new tab or page, and this forces you to hit the back button or navigate through the menus again to return to your previous spot. **What problems is osapiens solving and how is that benefiting you?** Supplier performance tracking, ESG KPIs handling, and whistleblowing feature. ### 32. Easy to Understand UI with Competent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Frank Z. | Einkäufer, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** Easy to understand, good user interface, and competent service. **What do you dislike about osapiens?** Complex questionnaire logic. New monitoring that is not always comprehensible **What problems is osapiens solving and how is that benefiting you?** Good rating logic, clear dashboard. ### 33. One Upload, Many Use Cases: Streamlining CCF/PCF and CBAM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about osapiens?** helps us resolve our tasks for both corporate carbon footprint (CCF) / product carbon footprint (PCF) as well as CBAM. we love the platform idea, uploading data once to use it within different use cases. we recognize also that our suppliers appreciate osapiens’ supplier portal - where they can upload data in one central space **What do you dislike about osapiens?** didn’t experience anything negative so far **What problems is osapiens solving and how is that benefiting you?** it helps us perform compliance tasks and get more transparency and resilience in our supply chain. good company to work with ### 34. Intuitive ESG Leader with Exceptional Expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Max J. | Visiting Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** I love the intuitive software of osapiens and appreciate the great cooperation with FALK momentum, especially their offerings in the osapiens academy, like webinars and masterclasses. This clearly distinguishes osapiens from competitors because we can learn directly from the leading experts in the field. The initial setup was absolutely easy due to the great onboarding. **What do you dislike about osapiens?** nothing **What problems is osapiens solving and how is that benefiting you?** osapiens makes it much more efficient and effective to collect data, meet compliance requirements, and manage overall sustainability. ### 35. A Must-Have for Easy Track and Trace in eu **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Tobacco | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about osapiens?** easy to trace, in a track and trace environment, this is a must have isnt it? **What do you dislike about osapiens?** we have conflicting timezone, so anything submitted on our timezone will be addressed when we close factory, forcing us to do anything early morning, also some formatting is really hard to pinpoint and address (;,#, special characters in codes) **What problems is osapiens solving and how is that benefiting you?** track and trace specialist in eu ### 36. Clear scopes, but not always intuitive without help **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about osapiens?** The overviews of the individual scopes after data has already been entered **What do you dislike about osapiens?** It is not really intuitive, sometimes you can't get any further/don't know how something works, and without help, that sometimes becomes a problem. **What problems is osapiens solving and how is that benefiting you?** osapiens is a tool that helps me, for example, to calculate the CCF, as it collects all the data in one place, thereby saving me time. ### 37. Modular, workflow-based, and highly automated – ideal for complex requirements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about osapiens?** Modular approach, digital solutions with sensibly predefined workflows, high degree of automation for complex requirements **What do you dislike about osapiens?** Transparency about risk assessment logic could be higher **What problems is osapiens solving and how is that benefiting you?** Particularly helpful in obtaining relevant information to meet requirements that we do not primarily possess, facilitated by automated workflows for information retrieval, eases the associated processes and thereby relieves resources in purchasing. ### 38. Efficient solution, but stability needs improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about osapiens?** I like that osapiens offers everything in one solution, which makes it much easier to keep an overview. It replaces confusing Excel spreadsheets, and I love that we can now handle the processes ourselves instead of outsourcing them. **What do you dislike about osapiens?** Many bugs still in the new tools, the interface between the hubs is not working yet. It seems complicated at first, the common thread is hard to discern! **What problems is osapiens solving and how is that benefiting you?** I use osapiens for data overview and querying in a tool. It replaces confusing Excel spreadsheets, allowing us to handle processes internally that were previously outsourced. ### 39. Practical solution for ESG and supply chain management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** I appreciate osapiens because it resolves the bureaucratic data chaos and automates the legally compliant adherence to ESG and supply chain guidelines. I particularly like the combination of sustainability and technology. Additionally, the practical relevance of the platform is remarkable, as it clearly demonstrates how legal requirements are implemented. The initial setup was easy! **What do you dislike about osapiens?** Partially, the platform is confusing; tooltips could help here. The standard questionnaires are very standard and could be improved or made more individual. **What problems is osapiens solving and how is that benefiting you?** osapiens solves the problem of bureaucratic data chaos and automates legally compliant adherence to ESG and supply chain regulations. ### 40. Great variety of tools and excellent support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** Range of possibilities and tools, excellent support, **What do you dislike about osapiens?** It takes time to understand the structure and be able to operate the tool accordingly. **What problems is osapiens solving and how is that benefiting you?** Osapiens is currently supporting us with the topics of supply chain and due diligence obligations and the deforestation regulation. This saves us time, allows us to have all suppliers at a glance, and enables us to quickly see if we encounter difficulties with suppliers or supply chains. ### 41. Clear CO2 graphics & simple user management – CCF update slows down **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about osapiens?** Emission factors are available, and the CO2 analysis is clearly presented in graphs. Additionally, the organizational structure can be set up as a tree diagram. User management is simple and easy to understand. **What do you dislike about osapiens?** The new update of the CCF module. Activities can no longer be given names. **What problems is osapiens solving and how is that benefiting you?** Osapiens solves the problem that I don't have to create the carbon footprint in Excel and the carbon footprint is audit-proof. ### 42. Very comprehensive coverage of the required requirements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about osapiens?** Very comprehensive coverage of the requirements. **What do you dislike about osapiens?** At the beginning, I unfortunately found the app somewhat confusing and overall quite complex. During the very competent and structured onboarding, all open questions and points were addressed, and the software solution was explained clearly and very well. **What problems is osapiens solving and how is that benefiting you?** Fulfillment of the EUDR requirements. ### 43. Streamlined Data Transfer Between Suppliers and Customers **Rating:** 4.0/5.0 stars **Reviewed by:** Maiken Riis K. | VP Legal & Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about osapiens?** The transfer of data between suppliers and customers. **What do you dislike about osapiens?** It’s been very complex to implement this into our own systems. **What problems is osapiens solving and how is that benefiting you?** It solves that data transfer is not done manually ### 44. User-friendly, Efficient, and Communicative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about osapiens?** I appreciate the user-friendly interface of osapiens, which is easy to use and provides clear instructions, so you don't get confused. There are many ways to find solutions if you are unsure, and communication with the staff is always an option. Additionally, the onboarding process is comprehensive, which makes getting started easier. **What do you dislike about osapiens?** Communicate ticket prioritization better. **What problems is osapiens solving and how is that benefiting you?** I use osapiens to map various topics such as EUDR and LKSG. It enables simple data structure and data management, connects with the IT infrastructure, and achieves high output with minimal effort. ### 45. Automated risk analyses: a real time saver **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about osapiens?** Conduct automated risk analyses. **What do you dislike about osapiens?** Disadvantages concerning the entry of supplier questionnaires: - the multilingual entry required when modifying existing questionnaires - the inability to reorder questions within a questionnaire **What problems is osapiens solving and how is that benefiting you?** No experience with OSAPIENS yet, onboarding phase not completed ### 46. Clear and legally compliant – quick updates for new requirements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about osapiens?** Clear structure and a very good implementation of legal requirements. Above all, the quick response to changed or new legal requirements is a clear advantage. **What do you dislike about osapiens?** A few structures are still too rigid and therefore cannot be individually adapted to one's own needs. **What problems is osapiens solving and how is that benefiting you?** Mapping supply chains to meet legal requirements. ### 47. Competent contacts and a well-thought-out, easy-to-use solution **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole H. | Referentin ESG und Nachhaltigkeit, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about osapiens?** Very competent contacts, well-thought-out simple solution, comprehensible approaches, easy handling **What do you dislike about osapiens?** Very comprehensive manual to be able to make the settings yourself - this can sometimes be time-consuming, where a personal conversation would be more efficient. Generally, however, a good support. **What problems is osapiens solving and how is that benefiting you?** EUDR Due Diligence ### 48. A Powerful Compliance Hub with Great Onboarding and a True Changemaker Community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** I love that it is a hub. Available in many languages and for many regulations. Mostly I love the supplier intelligence and product compliance manager. Especially in the light of EmpCo regulation, this tool helps to verify our claims. Great onboarding, love the osapiens academy and their on demand courses as well as the rich amount of onsite and online events. osapiens is really creating a community of changemakers **What do you dislike about osapiens?** Not so much. Actually we are happy with it. **What problems is osapiens solving and how is that benefiting you?** It helps automate supply chain tracking and risk analysis, and it also provides a solid basis for supporting our claims in light of EmpCo regulation. ### 49. Excellent Service with Fast Response and Professional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tasos M. | Import manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about osapiens?** Very good service, fast responce, very good support and professionals **What do you dislike about osapiens?** Nothing dislike. Everything was excellent **What problems is osapiens solving and how is that benefiting you?** Technical problems and answer all the questions that we have ### 50. Great Events with Up-to-Date, Sector-Specific Insights and Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about osapiens?** They cover a lot of recent topics and regulations and provide sector-specific knowledge. They enables networking and knowledge exchange with like-minded people. Also, the process and customer service is very good. **What do you dislike about osapiens?** During the events (like the SoS.26) it would be nice to have a QR code to people's LinkedIn account on the name tag. **What problems is osapiens solving and how is that benefiting you?** They help staying and becoming compliant with different regulations. There are also a lot of events about new regulations that enable valuable knowledge exchange. - [View osapiens pricing details and edition comparison](https://www.g2.com/products/osapiens/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+20%3A20%3A01+-0500&secure%5Bsession_id%5D=0f291c49-35c7-4c32-9766-1e86a2045401&secure%5Btoken%5D=1cf7011ad741d047345138177f272c96bad79fd2802d1bcf1a7a195022ca551b&format=llm_user) ## osapiens Integrations - [CSB-System](https://www.g2.com/products/csb-system/reviews) - [Divalto infinity](https://www.g2.com/products/divalto-infinity/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Dynamics 365 Supply Chain Management](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Perfion PIM](https://www.g2.com/products/perfion-pim/reviews) - [ProcessOne EDI for Microsoft D365 Finance & Supply Chain](https://www.g2.com/products/processone-edi-for-microsoft-d365-finance-supply-chain/reviews) - [Sage 100](https://www.g2.com/products/sage-100/reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [WINLine](https://www.g2.com/products/winline/reviews) ## osapiens Features **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Basics** - Reporting - Interoperability - Performance **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Supply Chain** - Supplier Management - Incident Reporting - Document Management **Resource Management** - Thresholding - Emissions Monitoring - Sample Tracking **Risk Assessment** - Scoring - AI **Logistics Intelligence Software** - Predictive Analytics - Freight Audit - Order & Container Tracking - Dashboards - Contract Optimization - Data Entry - Carrier Performance **Emissions Tracking - Carbon Accounting** - Setup - Templates - Compliance - Workflows **Delivery** - Flows - Alerts - Inventory - Modes **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Data** - Visualization - Dashboard **Compliance Management** - CCP Monitoring - Lot Tracking - Safety Plans - Visualization Tools **Compliance Management** - Inspections - Audit Trail - Compliance Plans - Site Maps **Risk Control** - Reviews - Policies - Workflows **Decarbonization - Carbon Accounting** - Reduction Planning - Carbon Credits - Monitoring **Additional Functionality** - Cloud - Mobility **Traceability** - Barcoding - Custom Workflows - Food Labels - Recall Messaging **Administrative** - Dashboards and KPIs - Reporting - Device Integration **Monitoring** - Vendor Performance - Notifications - Oversight **Analytics - Carbon Accounting** - Data Sources - Forecasting - Custom KPIs **Agentic AI - Asset Tracking** - Natural Language Interaction **Workflow Automation** - Rating - Dispatch and Tender - Invoice Management - Digital Document Reconciliation **Platform** - Incident Reporting - Integrations - Recipe Management **Reporting** - Templates - Centralized Data - 360 View **Integration - Carbon Accounting** - ERP - GRC **Network Management** - Geographic Optionality - Automated Onboarding **Agentic AI - Third Party & Supplier Risk Management** - Adaptive Learning - Decision Making **Agentic AI - Carbon Accounting** - Autonomous Task Execution **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top osapiens Alternatives - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,131 reviews) - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,586 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (597 reviews)